Bill-620002476930-1

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Page 1 of 6

Account number: 1601 8480 706 P

K K

v5.6_ZINV_NORL_0919_22102020

MISS A CLAYTON 7 SUNNINGDALE DRIVE STOCKPORT SK7 2LH

Smart meter reading used No action required

Here to help www.scottishpower.co.uk/ contactus 0800 027 0072

xTSvVRyWTwYxv ZZps5vG48dOBa Z:qDs6pVBujjr ujIZZxg2JeJbC nRsTJ47lrPTpr oF9SyN0sZ88lI jQfz1WKhG8wr6 ZUwWYWqZ2h0Fk lvpvLpplvvLLv

Monday to Friday: 8.30am - 7pm Saturday: 8.30am - 1pm ...........................................................................................................

Statement date: 23 November 2020 Supply address: 7, SUNNINGDALE DRIVE, STOCKPORT, SK7 2LH

Smell gas? Lost power?

0800 111 999 (24hrs) Call free: 105 (24hrs)

Your gas and electricity statement for: 03 September 2020 - 23 November 2020 Your current tariff: Super Saver December 20 B3 (ends 31 December 2020) Your account balance

Your monthly payment

Your last meter readings

£24.52 in credit

£85.00

Electricity 23 Nov 20 Gas 23 Nov 20

Starting balance (credit) Total costs You've paid

K 1

£9.87 £240.35 £255.00

Your next payment will be collected on 21 December 2020.

10484 (S) 4530 (S)

(A) = Actual | (E) = Estimated | (S) = Smart

Your meter readings are up to date.

Could you pay less on a different ScottishPower tariff? Your estimated annual costs (Personal Projection) on your current tariff are £500.82 for gas and £565.40 for electricity.

We've looked at your current tariff to see if there's a cheaper one available with similar features. Our cheapest similar tariff

Gas

Electricity

Save £13.07 per year with Super Saver November 2021 B3

Good news! You're already on our cheapest similar tariff

You could save a total of £13.07 per year

You may also be able to save more with our cheapest overall tariff. Gas Electricity Our cheapest overall tariff

Save £13.07 per year with Super Saver November 2021 B3

Good news! You're already on our cheapest overall tariff

You could save a total of £13.07 per year

Remember, you can move between our tariffs at any time without paying exit fees - simply visit scottishpower.co.uk or call 0800 027 0072. Subject to availability. Different terms & conditions may apply. *See section 2 for more details. Your estimated annual cost is based on your annual consumption, current tariff prices, discounts and VAT (excluding your current balance). See overleaf for more information about your current tariff. Remember, it might be worth thinking about switching your tariff or supplier. No meter changes/costs will apply. Thank you for being a ScottishPower customer

This is not a tax invoice

Page 2 of 6

2

Other important information

About your tariff Gas

Electricity

Tariff name

Super Saver December 20 B3

Payment method

Monthly Direct Debit

Tariff end date

31 December 2020

Exit fee (if you switch supplier more than 49 days before the tariff end date)

£30.00

Your actual usage in the last 12 months

16,488 kWh

Compare your tariff Scan this image to download your energy account details - you can use it to check you are on the best tariff for you.

jcbZMTmQaZw6YSLgy8w7CW7bs47iBw5NG8:jcbZ ZlXZSmOPxBtCNpsYpcZCFvqxLoI8nR1O7rXZlXZ ccbSSQSTPYUYuSxQXxZUYuwuSuQZYvZYQWYaaaP :JGH9fMA2TV1SitrSIht6nOcvxVwkQwv5ZzgGAP m6vcQ6Kawakm1MdLIBkF7xFxkK3qxW0g8H3pLY8 DXfqB72p0IMqb6Mk4y;EQVOthGTHEtRqV4MTXq2 6lsc48t::okz9DK:HD2d9MmPjiI6rpgKHC56r60 kOXHTf5fBuUDNj5f6qisqekWqNp1H5vnPS2BSQ0 SIjboItXqcjFjboh8GxvjH0jbkuZd;;nKnjbueX IBwpYcHb;vfEyskcSE;0aJaypwZCUc4gPGxrvq: VIkVuBCKe7MdX81sqS8Fp18hsIKv36nQb7V6g28 F:68owf4Xp4mg0Ui4r5IjO3xYz6sCgqXxVIH09P KzXSpL077chinFgHA6cBpMpS6OYpVRYncaBUUk8 FLfqqRV690SRRtZVK4OwgkARHT0z5tZ7jlqp9J2 jPTV96QqjSGD8Q6IY4flH3pt4oh4qpcKhmdFgV: iLxLNQxoEPpDnLubgIHp4bgxvjpuI1plVbrLkzR 3:uSuLlq6CbCuSZlEfcA4YEuSoAZfSaL9juSjb2 LPjpz55WSldtWV5Je5KazjWIy5PJmAt4X7S3xp2 4BsbPvht:hc4fpdAXd;f9;IXusHFDdTkA:D9vR: 1hkI6Fh55P0ca4IJfIXrsjfw:JWYcGsD6CmgkmR sfpWRkidHciy3A7w;FcCMhM6mo;TdxikATcqvY8 :JQ8vm:MSSMqqv1k4ZO5PVOK4UZJEaZ6PkB1gER A3jfhi3c3eydCs6ULLgd9Cho;kJr1pBKZ0kkNR: rpp:hyf62PMmZ8xbGMOK5SCZ8x8cMNpZV7Z8xPP ZoZZobWf5Bh5fiUhtAvvxI;blo1xdZuGcuocReP vppXhptTp4TTpHTPdppPPhdDzTvzdH84hpDHTH0

Tariff name

Super Saver December 20 B3

Payment method

Monthly Direct Debit

Tariff end date

31 December 2020

Exit fee (if you switch supplier more than 49 days before the tariff end date)

£30.00

Your actual usage in the last 12 months

3,616 kWh

Your energy use for this period Gas (kWh)

Electricity (kWh)

3,830 kWh

This period last year

3,467 kWh

This period

850 kWh

864 kWh

This period This period last year

An estimated read may have been used to calculate your energy use. For more information visit www.scottishpower.co.uk/contactus

Calculating your gas charge We charge gas in kWh (kilowatt-hrs). To convert gas units to kWh we use the following calculation: gas units used

X

calorific value 39.5

X

volume correction 1.02264

¸

3.6

=

gas units expressed in kWh

Supply problems Smell gas? Call 0800 111 999 (24 hrs) immediately. To identify your gas transporter, please call 0870 160 0229.

Lost power? Electricity North West Electricity North West, Customer Relations PO Box 218, 304 Bridgewater Place, Birchwood Park, Warrington, WA3 6XG Call free: 105 (24hrs)

*Switching tariffs may involve changing terms and conditions. Our tariff range is frequently changing, with some tariffs only available for a limited period or through selected channels. Eligibility criteria may apply, such as having a smart meter with sufficient signal strength.

Page 3 of 6

Credit

3

How your energy adds up Here's a breakdown of your payments and costs for this billing period.

Your starting balance was

£9.87

Electricity costs

Credit

Debit

Debit

Meter number: 17K0344689 Super Saver December 20 B3 02 Sep 2020 Smart actual read: 9620 23 Nov 2020 Smart actual read: 10484 Electricity units used 864 = 864 kWh Unit rate Standing Charge

864 kWh x 12.939p 82 days x 19.310p

£111.79 £15.83

......................................................................................................................................................................... ................................. .................................

Total electricity costs

£127.62

Gas costs

Credit

Debit

Meter number: G4K00941231706 Super Saver December 20 B3 02 Sep 2020 Smart actual read: 4221 23 Nov 2020 Smart actual read: 4530 Gas units used 309 = 3467.18 kWh Unit rate Standing Charge

3467.18 kWh x 2.471p 82 days x 19.050p

£85.67 £15.62

......................................................................................................................................................................... ................................. .................................

Total gas costs

£101.29

What you've paid 21 Sep 2020 21 Oct 2020 23 Nov 2020

Credit Payment Payment Payment

Debit

£85.00 £85.00 £85.00

......................................................................................................................................................................... ................................. .................................

Total paid

£255.00

Summary

Credit

Total gas and electricity costs VAT 5.00% on £228.91

Debit £228.91 £11.44

......................................................................................................................................................................... ................................. .................................

Total costs for this period

£240.35

......................................................................................................................................................................... ................................. .................................

Meter type: Standard Your electricity supply number: 01

S 16

801

511

1002 0338 937

Your gas meter point reference number: 1597343502

This is not a tax invoice

Your starting balance Total payments for this period

£9.87 £255.00

Your new account balance is

£24.52

Page 4 of 6

4

Helping you take more control of your energy

How much energy do you use in a day? Your average daily spend, based on your energy use and tariff, is shown below. To help you understand what type of energy user you are, we've also shown the equivalent daily spend for Ofgem's typical low, medium and high energy users. Figures include VAT at 5%.

Average daily spend on electricity

Average daily spend on gas

Your home

£0.87

£1.28

£1.80

£1.37

(4.9 kWh)

(7.9 kWh)

(11.7 kWh)

(45.1 kWh)

Low

Medium

High

Your home

........................................................................................................

........................................................................................................

O FLP O FLP £1.55

(9.9 kWh)

£0.77

£1.05

£1.41

(21.9 kWh)

(32.8 kWh)

(46.5 kWh)

Low

Medium

High

Here's some typical examples of how energy is used each day: 2. Washing Machine One wash: 12p (0.7kWh) (40° cycle)

Y T

....................................... .......................................

X V

....................................... .......................................

1. Tumble Dryer One hour cycle: 26p (1.5kWh)

3. Dishwasher One load: 21p (1.25kWh) (65° cycle)

U W

..................................................................................................................................................................................................................................................................................................................................................................................................

4. Mobile devices 12 hour overnight charge: 1p (0.06kWh)

5. Laptop Two hours use: 2p (0.09kWh)

6. Games Console Two hours play: 5p (0.28kWh)

Note: Costs shown are based on an average of our Standard tariff Monthly Direct Debit unit rates for Single Rate electricity and include VAT at 5%. Energy use figures were provided by ONZO who undertook appliance research in May 2016 (onzo.com).

Energy Efficiency Advice line For energy saving advice, please visit scottishpower.co.uk or call 0800 332233. Lines open Monday to Friday 8.30am - 4.45pm.

5

Making life easier for you

Download the free YourEnergy App Manage your account and more with our YourEnergy App.

J

ABCDE

Try our Direct Debit Manager Take more control of your payments with our online Direct Debit Manager. Access this through your online account or YourEnergy App.

ScottishPower Energy Retail Limited. Registered Office: 320 St. Vincent Street, Glasgow G2 5AD. Registered in Scotland No. 190287. VAT No. GB 659 3720 08

Page 5 of 6

Page 6 of 6

IMPORTANT Coronavirus (COVID-19) information for ScottishPower Domestic & Small Business customers We’re here to help. To find out how we can support you during this challenging time, please visit scottishpower.co.uk/ coronavirus. You’ll find the latest information relating to COVID-19 and how we can help you manage your energy bills. Register online If you register online, we can keep you updated via email and SMS. Available 24/7, online services give you the ability to manage your bill, make and amend regular payments and provide meter readings. Domestic customers can also renew or change their tariff. Both domestic and small business customers can register for online services at scottishpower.co.uk/register Collecting your meter readings Rest assured, we're doing everything we can to ensure your safety if we call to get a meter reading from you. We're following government guidance and have introduced precautions when we visit your property such as wearing face masks and sanitising on entering and leaving your home or business. Gloves will be used whenever necessary. Boiler Breakdown | Plumbing Drains & Electric | Appliance Care | EV Charging | Smart Thermostat If you have a plumbing, drains or electrics emergency or a problem with your boiler, heating or hot water that is covered by your policy or plan, or any other enquiry relating to these products; then you can continue to phone the contact numbers provided, where we continue to provide a full service to our customers. Installations of Electric Vehicle chargers and Smart Thermostats will continue in line with the government directions for each region.

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