Elc650 Disc Observ Qp (nov 18)

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MAKE EMPLOYEES GREAT AGAIN WORKSHOP

Project Planning Discussion (Group discussion – 25%) SITUATION 2 Instructions    

Read the situation below. You are given five (5) minutes to prepare. You are given twenty (20) minutes to present the discussion. Each student is responsible to introduce one of the aspects given, but all

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students should contribute to the discussion. Remember to take brief notes which you may use to develop your email.

SITUATION Your head of department has asked you and a few of your colleagues to organise a workshop on courtesy and etiquette in the workplace. This is because he/ she has received feedback from staff and customers regarding the lack of courtesy among certain staff. Have a discussion on the following aspects:

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suitable date(s), venue for the workshop and its objectives -weekend -venue meeting office - venue workshop kat conference hall - objectives / problem -Define appropriate and inappropriate office behavior./ -Describe appropriate office dress. /

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-Demonstrate professional use of the telephone in a business environment whether they are answering the phone, transferring a call, placing a caller on hold, or leaving a voicemail message. / misuse phone -List steps for dealing with difficult people. / -Identify and rephrase informal /blunt wording for more professional communication. / -Understand and demonstrate the use of to-do lists and the ABC prioritization technique. SOP / -Explain methods for handling typical office interruptions: visitors, phone calls, requests from the boss or subordinates. / -Outline tactics for overcoming procrastination. / 

topics and trainers for the workshop - staff courtesy and etique trainers - make employees great again - asmadi, fadzilah kamsah(pakcik)(rohani), fadzli yusof (ex classmate)

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funding, budgeting and promotion of the workshop -

minum pagi SANDWHICH, MIHUN, LEMAK,

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lunch

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minum petang

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50 staff

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Sponsor tempat, makan

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Promotion – poster, banner, company website, socmed

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Xde sponsor – RM 250 breakfast (rm5 per pack) sandwich mihun

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o

Lunch rm1000 buffet RM20 per head) nasi briyani , ayam red

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Petang – RM 250 ( per pack) karipap, kuih tea

o

Total rm1500 food

Sponsor – partner – Buroq Co(perabot) – café/ restaurant

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setting up committees and defining their duties -

izzul ketua projek

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wan it

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imanj finance

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zakhir logistic

Anjir

Establish your goals and objectives / dah 

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Write down your seminar’s purpose Set goals for how many people do you want to attend in person or watch your live stream Set a clear profit goal

2. Put together a rough budget / dah 

Borrow similar figures from past seminars for a baseline

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Fill in the holes with educated guesses

3. Select a date / dah 

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Choose two dates — an optimal and a second best for backup, since you may have to be flexible to get your venue of choice WEEKDAYS / WEEKEND / KRISMAS

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4. Choose a location, venue, dah Select your ideal geographic location and identify venues in the

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area 

DEWAN PERFECT 12k, Shangri La Hotel Kuala Lumpur 

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One World Hotel

DEWAN KOSONG 3k , Silka Maytower Hotel & Serviced Residences 

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Citrus Hotel

Half 6-8k Ramada Plaza Dua Sentral Kuala Lumpur budget 

Parkroyal Kuala Lumpur

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Determine how many people will be attending your seminar to set your capacity needs 50

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Ask each venue if they provide WiFi and have the infrastructure you need

5. Research speakers 

Start by identifying speakers who have spoken at similar seminars 

asmadi, fadzilah kamsah(pakcik)(rohani), fadzli yusof (ex classmate)

, pu

azman, wan 

cost – 2.5k x 2 =RM5k

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pu 1kx2 = rm2k

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AMEK NOOB / PRO

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Watch recordings of their talks and compile a list of ideal picks

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Solidify your ask (date, compen, and type/length of talk) and reach out

6. Start your sponsor search 

Determine what kind of sponsorship activations you can offer – partnership – restaurant café – food  Sponsor venue hotel sbb perabot

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Research sponsors who’ve partnered with similar seminars to yours and brands who are trying to reach your target audience

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Compile a list of your top choices and begin your cold email outreach Use this workbook to determine the market rate of your sponsorship packages MAKAN , TEMPAT , LOGISTIK

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Three months out: Digging into the details Once you’ve got a framework in place, it’s important to keep budgets updated as you receive estimates and quotes. That way, you can get a clearer picture of your expected revenue. This is also when you need to begin your seminar marketing efforts.

7. Finalize speakers 

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Finalize speaker fees and contracts Get bio info and photos © Hak Cipta Universiti Teknologi MARA

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Arrange travel and accommodations

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AGAMA . LDIK

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8. Organize financials 

Choose a ticketing or registration technology

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Finalize sponsorship contributions

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Equipement rent – 4k meja

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Pa - 1k

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Mc – staff/ intern

9. Build your seminar website 

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First, decide whether you’ll need a website or direct traffic to your registration page If you need a website, get sign-off from stakeholders on design

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Once you have stakeholder approval, update your site (if you have one) or build a new site

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Double check that your site infrastructure can handle increased traffic when you go on sale

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Make sure your website is mobile-optimized

10. Start promotion © Hak Cipta Universiti Teknologi MARA

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Develop a messaging doc aligned with your topic/agenda Incorporate your seminar promotion into your email and social media schedules Don’t forget to create your Facebook Event

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Distribute your seminar across online event calendars

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Create promo videos to use on social media ig, website fb

11. Finalize venue details 

Work with a caterer on the menu – SPONSOR

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Secure equipment

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Review security needs and plan

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Apply for any special permits, licenses, etc. develop by company not open to all

12. Draft your seminar agenda COMMUNISM 

Outline your seminar’s schedule and decide who’ll speak when -

Registration, Breakfast

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Talk session 1

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Break lunch

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Talk session 2

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LDK

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Closing ceremony

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Gift to attendee and speaker

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Tea time and bersurai

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Don’t forget to give your attendees breaks! Once you’ve completed a draft, share it with decision makers for approval ( head department)

Two months before: Finalizing details With your seminar in sight, the days are flying by. Here’s what you need to focus on in the two months leading up to your event.

13. Convince interested event-goers 

Space out emails over the next three to four weeks to let those on the fence know that they have a limited time to register

14. Finalize schedule and scripts 

Make sure everyone has the same schedule

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Get sign off on any scripts from speakers

15. Update your stakeholders 

Email your, speakers, and sponsors with final registration numbers

16. Confirm timings of all your vendors 

Caterer © Hak Cipta Universiti Teknologi MARA

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EQUIP

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Decorations – meja pa hadiah

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Speakers

The day before With the tactical advice in this post, you’re set to plan a successful seminar. As your event approaches, use this day-of checklist to make sure everything is in its right place — so you can rest easy.

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