Final Set Of Questions For Quiz Master

CONSUMER WELFARE MONTH CELEBRATION CONSUMER QUIZ 2017 PROVINCIAL LEVEL October 10, 2017 EASY ROUND 10 QUESTIONS (1 POINT EACH) TRUE OR FALSE 1. R.A. 7394, Consumer Act of the Philippines is the law that was signed by then President Corazon C. Aquino on May 27, 1992 and took effect on June 7, 1992, that aims to provide protection to consumers by stabilizing the price and supply of basic necessities and prime commodities. ANSWER: FALSE Reason: R.A. 7581, Price Act. 2. The Senior Citizen is entitled of 20% discount on the following products and services: medicines, air transportation, hotels, utility, prime and basic commodities. ANSWER: FALSE Reason: R.A. 9994 provides that utility, prime and basic commodities have a discount of 5%. 3. The head of Office of the Senior Citizens Affair (OSCA) in the municipality is appointed by the Mayor and must be at least a college graduate. ANSWER: FALSE Reason: R.A. 9994 provides that the OSCA Head is at least a high school graduate. 4. The eight (8) Consumer Rights was conceptualized on March 16, 1962 in the Philippines. Page 1 of 9

ANSWER: FALSE Reason: It was conceptualized in the United States of America by President John F. Kennedy. 5. Import Commodity Clearance (ICC) stickers for motorcycle helmets are issued by the Land Transportation Office (LTO) in collaboration with the Department of Trade and Industry. ANSWER: FALSE Reason: Only the Department of Trade and Industry issues Import Commodity Clearances. 6. Panic-buying is the abnormal phenomenon where consumers buy basic necessities and prime commodities grossly in excess of their normal requirement resulting in undue shortages of such goods to the prejudice of less privileged consumers. ANSWER: TRUE

7. Price tag must be written clearly, indicating the price of the consumer product excluding VAT and other types of charges per unit in pesos and centavos. ANSWER: FALSE Reason: Price tag must include VAT and other type of charges in pesos and centavos.

8. One of the remedies that a consumer can demand from the retailer, supplier, dealer or distributor of imperfect or defective products is reimbursement of the amount paid for the defective product with prejudice to any losses. ANSWER: FALSE Reason: Reimburse the amount paid for the defective product without prejudice to any losses. Page 2 of 9

9. The Director of Realty Service Council of the Philippines is empowered to prescribe standards and qualifications for the realty service practitioners under R.A. No. 2728. ANSWER: FALSE Reason: The Director of Bureau of Trade Regulation and Consumer Protection 10. ASEAN was established on August 8, 1967. ANSWER: TRUE

AVERAGE ROUND 10 QUESTIONS (2 POINTS EACH) MULTIPLE CHOICE 1. Unless sooner lifted by the President, automatic price control on basic necessities shall remain effective for the duration of the condition that brought it about. a. b. c. d.

not more than 90 days not more than 60 days not more than 45 days not more than 30 days

ANSWER: B. Not more than 60 days 2. The following are prime commodities under the Price Act, EXCEPT: a. b. c. d.

Garlic and vinegar Toilet soap Potable bottled water Patis

ANSWER: C. Potable bottled water Reason: Page 3 of 9

Garlic and Vinegar are not basic necessities but listed under the list of prime commodities under the R.A. No. 7581, as amended. 3. In Guaranty of Service Firms, service firms shall guarantee workmanship and replacement of spare parts for a period _________ which shall be indicated in the pertinent invoices. a. b. c. d.

Not less than 120 days Not less than 90 days Not less than 60 days Not less than 30 days

ANSWER: B. Not less than 90 days

4. It means the average price at which any basic necessity has been sold in a given time within a month a particular area is declared a disaster area or under a state of calamity. a. b. c. d.

Prevailing price Regular price Average price Least price

ANSWER: A. Prevailing price

5. The Consumer Act of the Philippines, especially Title III, Chapter I, Rule 2 Section 7 of Department Administrative Order (DAO) No. 2, series 1993, the words _________ or words to such effect shall not be written into the contract of sales, receipt or sales transaction, in any document evidencing such sale or anywhere in the store or business establishment. a. “Sale items are non-refundable” b. “Exchange will not be accepted on item in any way used, damaged or altered” c. “Exchange of merchandise will not be accepted without a valid receipt or other evidence of purchase” d. “No Return, No Exchange” Page 4 of 9

ANSWER: D. “No Return, No Exchange”

6. What are the two (2) government agencies mandated to implement Republic Act 10054, otherwise known as the “Motorcycle Helmet Act of 2009”? a. b. c. d.

Department of Transportation and Communication and DTI Philippine National Police and DTI Department of Public Works and Highways and DTI LTFRB and DTI

ANSWER: A. DOTC and DTI

7. This act is also known as the Citizenship Retention and Re-acquisition Act of 2003. a. b. c. d.

Republic Act No. 9225 Republic Act No. 9255 Republic Act No. 9205 Republic Act No. 9505

ANSWER: A. RA No. 9225

8. To avoid falling prey to phishing and other online scams, the DTI reminds consumers to keep in mind the following tips, except: a. Never directly respond to an e-mail asking for personal information. b. Verify the message’s authenticity by contacting the institution yourself. c. Be wary of pop-up windows by always clicking on the small “x” in the upper corner of the window. d. If you think you have received a fraudulent spam email, forward it to the National Bureau of Investigation (NBI) ANSWER: D Reason: Forward the spam email to National Telecommunications Commission (NTC), not NBI Page 5 of 9

9. It exists where the buyer expressly tells the seller the reason for acquiring the goods/product being sold, and where the buyer relies on the seller’s skill or judgment on the quality of the goods. a. b. c. d.

Full warranty Implied Warranty Extended Warranty Life time Warranty

ANSWER: B. Implied warranty

10. The following are the key principles of ASEAN except: a. b. c. d.

Effective cooperation among themselves. Settlement of differences by peaceful means Interference in the internal affairs of one another Renunciation of the threat or use of force

ANSWER: C.

DIFFICULT ROUND 10 QUESTIONS (3 POINTS EACH) WRITE THE CORRECT ANSWER (Wrong spelling, wrong)

1. This program has been launched by the Department of Trade & Industry to give due recognition to establishments upholding consumer rights and practising responsible business. ANSWER: BAGWIS AWARD PROGRAM 2. Who sits as Chairman in the Local Price Coordinating Council (LPCC) in every province? ANSWER: PROVINCIAL GOVERNOR OR GOVERNOR

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3. It refers to t the branch of medical science devoted to the study of the biological and physical changes and the diseases of old age. ANSWER: Geriatrics 4. It means consumer sales or leases which are personally solicited by any person or organization by telephone, person-to-person contact or by written or printed communication other than general advertising or consummated at the buyer’s residence or a place of business. ANSWER: Home Solicitation Sale 5. It refers to a mode of dispute resolution whereby DTI facilitates communication and negotiation between parties and assists them in reaching a voluntary agreement regarding a dispute. ANSWER: Mediation

6. In case of trade transaction, it means the amount of money which would constitute full payment upon delivery of the property (except money) or service purchased at the creditor’s place of business. ANSWER: CASH PRICE

7. It refers to that part of the package of a tobacco product that is most likely to be displayed, presented, or shown or examined under normal and customary conditions. ANSWER: Principal display panel 8. When did former President Benigno “P-noy” Aquino sign the Philippine Lemon Law? ANSWER: July 15, 2014 9. It refers to a technique intended for broad consumer participation which intends to increase the sales, patronage and/or goodwill of a product. ANSWER: Sales Promotion Page 7 of 9

10. It refers to a written warranty that meets all the minimum requirements and standards set forth under the Consumer Act of the Philippines. ANSWER: Full Warranty

TIE-BREAKER ROUND 1 POINT EACH WRITE THE CORRECT ANSWER (Wrong spelling , wrong) 1. A consumer product which can no longer be used for the purpose which it was made, produced or manufactured. ANSWER: Deteriorated Product 2. A product which fails to comply with an applicable consumer safety rule which creates a substantial risk or injury to the public. ANSWER: Substandard Product 3. The rules, procedures and criteria by which one may participate and win and by which the winner may claim his prize in a sales promotion. ANSWER: Mechanics 4. Under the Price Act, the head of the implementing agency may from time to time issue prices for any or all basic necessities and prime commodities under his jurisdiction for the information and guidance of producers, manufacturers, traders, retailers and consumers known as____________. ANSWER: Suggested Retail Price 5. When a person has stocks of any basic necessity or prime commodity fifty (50%) higher than his usual inventory and unreasonably limits, refuses or fails to sell the same to the general public at the time of discovery of the stocks is a prima facie evidence of ________. ANSWER: Hoarding Page 8 of 9

6. The sale or offering for sale of any basic necessity or prime commodity at a price grossly in excess of its true worth. ANSWER: Profiteering

7. The maximum price at which any basic necessity or prime commodity maybe sold to the public. ANSWER: Price Ceiling 8. It means the sale, lease, exchange, traffic or distribution of goods, commodities, productions, services or property, tangible or intangible. ANSWER: Commerce 9. It refers to the set of conditions to be fulfilled to ensure the quality and safety of a product. ANSWER: Standard or Standards

10. What does PBR stands for? ANSWER: Philippine Business Registry

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