Idea -user Guide

12/2010

PROGRAM

USER'S GUIDE

VERSION TABLE IDEA VERSION

DATE/VERSION OF GUIDE

Upto BAH

23.12.2005 / AAA

BAH - BAK

03.08.2006 / AAB

BAL - BAN

20.04.2007 / AAC

BAO - BAT

15.04.2008 / AAD

BAU - CAC

25.11.2010 / AAE

IDEA USER’S GUIDE-REVAAE-25.11.2010 KAREL may modify the content of this guide because of any improvement or addition without any notice. The products may have some differences from the functionality written in this guide according to the hardware revision or software version.

PREFACE This guide covers all the programs of DS200L, DS200, DS200S and DS200M Systems. As the programming is one of the most important steps of setting up a PABX system, programming must be made only by authorized personnel. As programming affects the functionality of the PABX, programming made by unauthorized people may cause undesired functions of your PABX. Before starting the programming, the customer requests should be clearly noted then relevant programming codes should be defined and then the PABX must be programmed as explained in this guide. The PABX can be programmed through the system supervisor telephone and through a PC via the IDEA software. Via IDEA, programming can be made faster and more effectively. We wish you a successful programming session, Karel Electronics

TABLE OF CONTENTS I.

PROGRAM

1

II. INSTALLATION OF

2

II.1.SOFTWARE INSTALLATION II.2. CONNECTION TO THE SYSTEM III.

START UP

III.1. SERIAL PORT MODE III.2. NET-CONSOLE SERVER MODE III.3. LAN ADAPTOR MODE III.4. FILE MODE - OFFLINE III.5. MODEM CONNECTION MODE IV. BASICS OF IV.I.

MAIN WINDOW

IV.2. COMMON FUNCTIONS IV.3. SEARCHING FUNCTION IV.4. COPY/PASTE FUNCTION V. MENUS OF V.1. CONFIGURATION MENU V.2. SYSTEM PARAMETERS MENU V.3. PORT LIST (ACCESS CODES) MENU V.4. SERVICES MENU V.5. PORT PARAMETERS MENU V.6. PBX GROUPS MENU V.7. CALL PICK UP GROUPS MENU V.8. RESTRICTED/PERMITTED NUMBERS MENU V.9. PHONE LOCK TABLE MENU V.10. MEMORIES MENU V.11. LCR (LEAST COST ROUTING)-ARS (AUTOMATIC ROUTE SELECTION) MENU V.11.A. FILTERS TABLE V.11.B. ROUTE TABLE V.11.C. ROUTE PLAN TABLE MENU V.11.D. LEADING DIGITS TABLE MENU V.11.E. ACCESS LEVELS MENU V.11.F. LCR-ARS EXAMPLE V.12. ACCOUNT CODES TABLE MENU V.13. FIRST DIGIT TABLE MENU V.14. GPBX TABLE MENU V.15. ACD MENU V.16. UAC (UNIVERSAL ACCESS CODES) TABLE 1/ 2 MENU V.17. BIDIRECTIONAL BLOCKED CALL EXTENSIONS MENU V.18. ALARM TABLE MENU V.19. EXTERNAL NUMBERS MENU V.20. QUICK CALL TABLE MENU

2 3 6 9 10 11 11 13 14 14 18 19 20 22 22 26 28 30 31 35 36 37 38 39 41 41 43 45 46 47 48 50 52 53 54 58 59 61 62 66

V.21. QUICK CALL BUTTONS MENUS (FOR ST26-ST30 AND FOR NT30D) V.22. PHONEBOOK V.23. VIRT. SBSC. SETTINGS MENU V.24. MEDIA GATEWAY 2 MENU V.24.A. DSP MODULE SETTINGS V.24.B. MEDIA SETTINGS V.24.C. CRYPTO TABLE V.24.D. CODEC TABLE V.25. QUICK SERVICE TABLE MENU V.26. TONE TABLE MENU V.27. LICENSE TABLE MENU V.28. DATE / TIME MENU V.29. PRIVATE EEPROM TABLES MENU V.18.A. EEPROM PROGRAMMING - CARD SELECTION V.18.B. EEPROM PROGRAMMING - PARAMETERS V.30. MULTIPLE PORT OPERATIONS MENU V.31. PARAMETER COPYING MENU V.32. NON-VOLATILE MEMORY OPERATIONS MENU V.33. RCM MENU V.34. FILE OPERATIONS MENU V.35. USER/SECURITY OPERATIONS MENU V.36. TESTS AND REPORTS MENU V.37. MASTER SOFTWARE UPDATE MENU V.38. EVM SOUND UPDATE V.39. INTEGRATED IVR SOUND UPDATE V.39. DIRECTORY OPERATIONS V.40. SETTINGS MENU VI. OFF-LINE CONFIGURATION

67 67 68 72 72 73 75 75 76 76 78 79 80 81 83 105 108 109 111 112 115 118 129 129 130 131 132 133

VII. PROGRAMMING MULTIPLE SYSTEMS

135

VII.1. FORMING A PROGRAMMING TEMPLATE ON THE FIRST SYSTEM VII.2. PROGRAMMING MULTIPLE SYSTEMS THROUGH TEMPLATE VIII. AUTOMATIC BACKUP MANAGER

135 137 141

IX. DCC RELATED

145

OPTIONS FOR DS200L

IX.1. DCC CONFIGURATION IX.2. E1 LINE INFOS IX.3. CHANNEL BUSY / IDLE INFORMATIONS IX.4. BERT (BIT ERROR RATE TEST) IX.5. CONSOLE IX.6. PLL (PHASE-LOCKED LOOP) STATE IX.7. DATE / TIME IX.8. NON VOLATILE MEMORY OPERATIONS IX.9. CARD FIRMWARE UPGRADE X. UNINSTALLING

145 146 147 148 150 150 151 151 152 153

I.

PROGRAM

is a software for programming Karel digital exchanges of models DS200L, DS200, DS200S and DS200M over computer, viewing previously entered programs, as well as taking records of these programs and saving them in computer. program includes the following files: 1)

IDEA.EXE: The main program.

2)

SERVICE_ENG.TXT: The text file that contains the list of user features, which are in the DS series software.

3)

SERVICES_SBSC_ENG.TXT: Used only in rural software.

4)

AC_NAME.CCH: The file that contains the name of all ports. In addition to these files, there are folders that form automatically after the use of Tests and Reports Menu. These folders are explained in Tests and Reports Menu.

The program is presented within a CD that comes with each DS series system. The cable that will be used for the exchange-computer connection is provided as well, beside that CD. has been designed to work on Windows 9x, Windows NT, Windows 2000 and Windows XP operating systems, and it has a user friendly structure which can be used even by the users with basic computer knowledge. DS Series exchanges can be programmed through the first analog extension phone, which has been determined as the Operator (starting extension number is 1110) by dialing the codes specified for programming. However, programming medium and large-scale exchanges through telephone may take quite long time and become cumbersome. Therefore, utilizing to program the exchange would provide time efficiency as well as facilitation and control of the programming through visual means. Through , it is possible to do the entire programming that would be coded over the Operator phone. Besides, some features that can be activated by all users through their own phones (e.g. Follow Me) and some operator-specific features (e.g. the Night Mode) can be activated. Some programming related to the system parameters, which could not be entered through phone (e.g. LCR), can also be accomplished through . can be accomplished by dialing Most of the program functions provided by several codes through telephones. Therefore, details of these functions are not are mentioned in this guide. However, the functions that are offered only by ” in this guide. explained with details in the chapter “Menus of

1

II. INSTALLATION OF II.1.SOFTWARE INSTALLATION The software installation is quite simple. Installation can be starting by running the . When “Next” button is IDEA_INSTALL program that exists in the CD of pressed in the first window, the following window appears:

Initially the folder where the file will be copied is asked. If desired, the shortcut of the program can also be included in Desktop and Start menu. The same window asks for definition of user name and password definition for full-authorised user of . There is not any restriction for the user name, but the password must contain at least 8 characters and 2 letters together with 2 numbers must be included. These definitions can later be changed as explained in User Operations menu. If IDEA_INSTALL file is used on a PC on which has an already installed program will be uninstalled.

, the

2

II.2. CONNECTION TO THE SYSTEM Different modes of operation can be selected when is used. This selection can be made just after the program is run. Along with the selected operation mode, which are explained in the next section in details, the connection to the system also differs. -

Serial port mode: This mode connection is supported with CPUIII and older revisioned CPU cards. In this mode, a cable connection must be established between the serial port of the computer and the system. Each DS series system comes with such a cable. That cable has a length of 5 meters. It has a 9-pin D-type connector at the exchange and computer ends. The pins used on that cable and the carried signals are in the table below: The Exchange End (9-pin)

Signal

The Computer End (9-pin)

2

TX

2

3

RX

3

5

GND

5

The connection with system is established with connecting the computer end of the cable to an unused serial port of the computer and connecting the exchange end to the 9-pin, D-type connector K7 on the DS200 CPUKON or DS200S CPUKON card.

IMPORTANT The settings for the dip-switch SW1 on CPUKON card must be as follows in order to establish the connection: Dip-switches 1,2 ON Dip-switches 3,4 OFF -

Net-Console server / LAN Adaptor mode: In this mode, a cable connection between the computer and the system is not necessary. The program connects to the system along with the IP address of server computer or LAN Adaptor card. CPUIV cards require this connection mode. In this mode, total number of active connections is controlled. If there are 32 current connections (for CPUIV) or 1 current connection (for older CPU cards), a new connection is not allowed and the user is informed by a warning message.

-

Old LAN adaptor mode: In this mode, a cable connection between the computer and the system is not necessary. The program connects to the system along with the IP address of LAN Adaptor card.

3

IMPORTANT The settings for the dip-switch SW1 on CPUKON card must be as follows in order to establish the connection: Dip-switches 1,2 OFF Dip-switches 3,4 ON -

File mode-Offline: In this mode,

-

is not connected to an operating system.

Modem mode: In this mode, is not connected to an operating system. Instead, the program connects to the system through a modem connected to CPUKON card of the system. The cable that connects the CPUKON of the system and the modem has a 0-pin D-type connector at the exchange end and 9-pin or 25-pin D-type connector at the modem end. The pins on that that cable are in the table below: The exchange end (9-pin female)

The Modem end (9-pin male)

The Modem end (25-pin male)

2

3

2

3

2

3

5

5

7

no connection

4,6,7 (short circuit)

4, 20, 25 (short circuit)

Note: Those pins may be varying for different modems. Some adjustments must have been made on the modem that will be used in modem connection mode and that will be connected to CPUKON card of DS series system, before establishing the connection. The AT commands below must be loaded on the modem so that the external modem can be used in remote programming of DS series system. (The modem must be connected to a PC for this purpose.) AT&F0 factory-default settings ATS0=1 auto-answer after 1 ring ATE0 local echo off ATQ1 no result code AT&D0 ignore DTR signal ATS37=9 baudrate 9600 AT&W0 save to profile number 0 AT&Y0 start with profile 0 The AT commands given above may differ depending on the modem of modem. In such a case, the correct AT commands must be entered by considering the explanations in modem’s guide.

4

-

Multiple connection: For CPUIV cards, different connections from different PCs to a single system can be established at a time. All users have to be using the same version IDEA in this configuration.

5

III.

START UP

When runs for the first time, it is not possible to establish a connection directly. Instead, the user is required to specify the connection settings.

When “New” button is pressed, the following window appears:

6

In this window, the user first gives a name to the connection that he will specify. Then, he can select any of the tabs in “Connection type” field, in order to run the program in one of the following modes: -

Serial port

-

Net-Console server

-

LAN Adaptor

-

File Mode - Offline

-

Modem connection

-

DCC Connection (for rural applications only)

After selecting the operation mode and pressing “OK”, the user returns back to the start up window where he can see the pre-defined connection settings.

7

After selecting one of the pre-defined connections, the user can run the program by entering the user name and password. Before establishing a connection, the user can: -

Define a new connection (serial port, Net-Console server, LAN Adaptor, File Mode-Offline, Modem Connection, DCC Connection).

-

Edit parameters of the selected connection.

-

Copy a shortcut of

-

Delete the selected connection.

to the desktop of the PC with that connection’s settings.

There are also extra startup options. To select these startup options is not mandatory. -

Disable Log Messages While Connecting: For the systems with high capacity and traffic load, if log messages are also active, may require a considerable amount of time especially. This option can be used to temporarily deactivate those . Once the program is log messages, only during the opening period of opened, the program will continue logging.

-

Start in LOG Only Mode: For the cases where checking system parameters is not necessary but only receiving log messages is enough, this option can be used. Since the program will not check the system parameters but only LOG window will be opened, the process will be short. Messages can be logged after defining a file name when prompted.

-

Advanced: This button can be used to access following options:

8

•

If you are about to connect to a CPUIV card, you can access to that card’s Web interface.

•

You can access to KNEE program.

•

You can upload software to a system that is connected to a serial port of the PC. In order to have this facility working, WINBCP54.DLL file must be copied to the folder where program file is copied. (This file is automatically copied during installation.

III.1. SERIAL PORT MODE This mode must be selected if the PC, on which is running, will be directly connected to the exchange through its serial port. The user can run the program after selecting the serial port number and baud rate as shown in figure below:

9

After connection is established, the serial port number can be seen by pointing the field that shows the connection type.

III.2. NET-CONSOLE SERVER MODE This mode must be selected if the PC, on which is running, will be connected to a Net-Console Server program. In this case, the PC with does not need to be connected to the exchange through its serial port. Instead, the PC with Net-Console Server program is in communication with the exchange through its serial port. The user can run the program after typing the IP address of Net-Console Server PC as shown in figure below:

If the connection to exchange will be made through LAN Adaptor card and if the software version of LAN Adaptor card is greater than or equal to ACF, IP address of the LAN Adaptor card must be entered in this option.

10

After connection is established, the IP address of Net-Console Server PC or LAN Adaptor card can be seen by pointing the field that shows the connection type.

III.3. LAN ADAPTOR MODE This mode must be selected if the PC, on which is running, will be connected to the exchange through a LAN Adaptor card and LAN Adaptor card has a software version smaller than ACF. In this case, the exchange does not have to be connected to a PC by means serial port. Instead, a LAN Adaptor card is installed on CPUKON card of the exchange and PC working on the network operates through this LAN Adaptor card. The user can run the program after typing the IP address and TCP/IP communication port number of LAN Adaptor card (the IP address and TCP/IP communication port number of LAN Adaptor card are defined on the exchange side) as shown in figure below:

III.4. FILE MODE - OFFLINE can be used to modify a previously formed parameter backup file of any exchange. In this operation mode, the parameters of the backup file can be changed and saved. Then the modified backup file can be loaded on the exchange. So, with the help of this mode, an exchange can be programmed without the necessity to have a real connection to the exchange. In order to be able to use this mode, the parameter file -received from the real exchange- must be copied on the PC. The user can run the program after selecting this backup file as shown in the figure below. After this selection, all of the new programming that will be made via will be saved on this parameter file.

11

When “Select” button is clicked, the following window appears and asks for the location of the backup file on the PC:

The file location can be selected on the left side of this window. The right side of the window gives the following information about the exchange, from which this backup file was obtained: -

The time and date when backup file was formed.

-

The version of main system software.

-

The version of

-

The version of the backup file inside

that was used to receive backup file. structure.

12

-

A drawing that shows the system configuration.

The backup file can be selected by using “Use file” button. After connection is established, the location and name of the file can be seen by pointing the field that shows the connection type.

III.5. MODEM CONNECTION MODE This mode must be selected if the modem on the PC, on which is running, will does not be connected to the modem on the exchange. In this case, the PC with need to be connected to the exchange through its serial port. Instead, it works through the modem connected to the CPUKON card of the exchange. After entering the serial port number to which modem is connected on his PC and entering the telephone number of the modem connected to the exchange as illustrated in the window below, the user can open the program.

Information about the number to be entered in “Remote phone no” field can be seen after pressing “?” button. In this field, character “W” can be used in case it is necessary to wait for the dial tone from the connected party and character “,” can be used to insert delays between the digits.

13

IV. BASICS OF IV.I.

MAIN WINDOW

When runs, if the correct operation mode has been chosen, then messages that demonstrate that the program is communicating with the exchange & receiving some data are displayed on the opening screen. In the meantime, the program opens a report file, namely DS200.LOG, within the folder it has been installed and records some data into that file during operation. When the program starts, the main window of the program is displayed on the screen.

This main window consists of three parts: The menu items on the left side, the drawing on the right side and menu toolbar at the bottom. -

The MENU ITEMS on the left side are explained in the chapter “Menus of

-

The drawing on the RIGHT selected menu item.

SIDE

”.

turns into menu entry window, depending on the

14

-

The TOOLBAR at the bottom shows the operation mode of , the software and main software version of the system in order. Besides, the version of figure

(or

) shows that the system is in Day Mode (or Night Mode).

If the sign on this part is double clicked, a window that shows the number of transferred bytes is seen:

-

The LOG part of the toolbar has a special use, by double-clicking on this field, the following window appears:

15

The window consists of two tabs: Log and Settings. “Log” tab of this window shows the monitor messages that finally form up DS200.LOG file. (The system records the entire monitor messages in DS200.LOG file, even when LOG window is not opened. In fact, LOG window is just an on-line screen, which shows the contents of DS200.LOG file.) The messages in this window can be selected by mouse, then be copied and pasted into a text file. The window has the following options on its toolbar: •

Monitored records: When “Current session” is clicked, the messages, after LOG window is opened, can be seen. When “All log records” is clicked, the whole DS200.LOG file is displayed.

•

Active: When this box is checked, the messages start flowing on the screen. When this box is unchecked, then the messages are still recorded to DS200.LOG file but they are not shown on the screen.

•

Close: This button closes the LOG window.

Right clicking on the messages, as shown in the next figure, can be used to modify their format. With these options, it is possible to increase/decrease the fonts of the messages, delete / copy them or directly export them to a file. (The “Clear” option does not erase the messages from DS200.LOG, it only erases them on the screen.)

16

“Settings” tab of this window offers two options for formatting the messages while they appear in “Log” tab.

a) Highlighting: Log lines are searched for the keyword. Matching lines are styled according to the settings of color, background or font style for that keyword.

17

“Whole Line” / “Word Only” options can be used to apply the format change only to the keyword or the whole line that contains that keyword. + and – buttons can be used to define new keywords or delete an existing keyword. b) Filters: If desired, only the messages that contain certain keywords can be listed. Those keywords can be defined or deleted by + and – buttons. There are also additional filter expressions. These expressions and their operations are: (exclude – not) <&> (and) <Ι> (or). Parenthesis can be preferred in order to apply a priority between operations. Example: SETUP<&>(DMA) : Lines which include SETUP and do not include DMA.

IV.2. COMMON

FUNCTIONS

has some general-purpose options used in all of its menus. These options, which exist under “Operations” button on the bottom of the screen in all menus, function as explained below: -

“Program”: In order to activate this option, value of at least one of the parameters of the related menu should be modified. By clicking that option when it is active, the entire modifications that have already been made are uploaded to the exchange (or to the active file).

-

“Refresh”: When this option is clicked, the most up-to-date parameter values of the related menu are reloaded from the exchange (or from the active file) and displayed on the screen. Especially if programming is made through the system supervisor is used simultaneously, then that option can be useful to view phone while the latest forms of the programs entered through the phone.

-

“OK” : If this option clicked after the sub-parameters related to a menu have been programmed, then the modifications are accepted and the user proceeds back to the previous menu.

-

“Undo all” : When this option is clicked (before Program or OK options are clicked), modifications made on the related menu are cancelled, the menu is closed and the user proceeds back to the previous menu.

18

-

“Cancel” option: This options appears in some menus when the related parameters are being reloaded from the exchange (or from the active file). If it is clicked, the reloading process stops.

-

“Print” option: When this option is pressed, a preview window that shows the list of the features to be printed is seen. If desired, page formatting can also be made. Then, the features can be printed or the operation can be canceled.

-

“Copy Parameters To” option: This option automatically brings Parameter Copying Menu.

-

“Save as CSV” and “Import CSV File” options: The parameter values in table operations can be recorded in a CSV file and for some menus (like Account Codes) a previously formed CSV file content can be programmed in the current session.

IV.3. SEARCHING FUNCTION In menus, many programming features are listed in alphabetical order. The user can navigate among these features and make the programming upon his will. However, in some cases, to have the list of features on a specific topic might be preferred for the sake of easy programming. These functions can be reached as follows:

: The user can enter a keyword after clicking this button. Then, the features that have names including this keyword will be listed.

: When the menu is first opened, “ALL FACILITIES” is seen in this box and all of the features are listed. If the features are listed as per a certain keyword, then “-Search facility-” appears. The other options in this box are groups of related features and these groups are separated with titles. The user can list the features according to these search criterions.

19

: Lists the features according to the previous search criterion. With repetitive use, “All Facilities” can be finally seen. : Lists the features according to the next search criterion. With repetitive use, the features can be finally seen according to the last search criterion. : Clicking this button opens the following window, which lets the user to define his own list of features so that he can use later:

From the rightmost list that includes the whole features, the user can select the desired features to form his own list using left arrow key (<). This new list is shown in the middle of the screen and a name can be given to the list on the leftmost part. In the list that appears in the middle, a feature can be first selected and then deleted from the list using right arrow key (>). Up and down error keys (/) at the bottom of the middle window can be used to change the position of the selected feature in the list. The feature lists formed with this method can be used during future sessions of as well.

IV.4. COPY/PASTE FUNCTION In some menus (e.g. port parameters), it may be preferred to copy the programming values of the current menu, in order to apply the same settings in another menu. In order to provide this option, the “search toolbar” has the following two icons in these menus:

Copy icon: By clicking this icon, the following screen appears:

20

The list shows the features in alphabetical order, with the following options: -

The list can be modified using the “search toolbar” so that all features, or the features selected in the previous window or the features of a previously formed list can be shown.

-

The features can be listed alphabetically in ascending or descending order using  and  buttons.

-

The features can be selected either one by one, by clicking on their check boxes, or totally at once by clicking on the check box near the expression “FACILITY / PARAMETER”.

-

The selected features -that will be copied- can be saved using the “Lists” field, and then giving a name to these features.

-

A previously formed selection list can be called in “Lists” part.

-

A called selection list can be deleted using the

button of

button of “Lists” part.

Paste icon: After copying the parameters in a previous menu, this icon can be used to apply the same values to the current menu. As the mouse is pointed on the icon, the hint box writes the list of the features that will be pasted.

21

V. MENUS OF The menus of are listed in the left side of main program window. Contents of all menus are explained below, with respect to the order they appear on the screen.

V.1. CONFIGURATION MENU With the selection of this item, the following window appears:

This window includes a drawing that resembles 6 racks with card slots. The empty slots and racks are shown in black. The cards -together with their names- of the system configuration are shown in different colors. There is an information window at the bottom of the system drawing. The main system’s software version, the number of general purpose expansion cards and the number of extensions/external lines can be seen in this window. The buttons near the drawing have different functions: -

: It is used to name the towers in DS200L configuration.

22

-

-

-

-

-

: It is used to check the modifications in system configuration and then to transfer those changes to the screen.

: It is used to print the configuration (with all cards).

: (Appears only in systems with CPU IV cards) It is used to access Web interface.

: It is used to Access KNEE program.

: (Appears only in systems with CPU IV cards) It is used to stop the system.

On the system drawing, the following operations can be made by mouse. Mouse options: -

By pointing the mouse on the card, the type of the card and the access codes of the ports on this card can be seen:

-

By right clicking on the card, the following options will be available:

23

Power on card: The general-purpose expansion cards in the exchange can be powered on and off through software control. Any card that has been powered off previously can be powered on again through this option. Power off card: The general-purpose expansion cards can be powered off through this option. By this way, the card can be disconnected and connected again while the exchange is still working normally. Query version: With this option, the card’s software version is written to DS200.LOG, to be further inspected by the system administrator. Refresh EEPROM: The recent EEPROM parameter changes are copied on the card. Toggle Q.SIG Mode: It appears only for PRI cards. After adjusting the necessary EEPROM parameters to operate the card in ECMA mode, it is necessary to activate Q.SIG mode as well. Network settings: This option appears only for CPU IV, VoIP gateway, MGW-1 and MGW-2 cards. Actually it is the only option for CPU IV cards. It appears as “Network Settings” for CPU IV cards, “Card Settings” for VoIP gateway & MGW-1 cards, and “DSP Modules” for MGW-2 cards. •

For CPU IV cards, 1st and 2nd Ethernet port IP address as well as subnet mask and gateway address can be changed.

•

For VoIP gateway and MGW-1 cards, IP address, subnet mask and gateway address can be changed.

•

For MGW-2 cards, IP address , subnet mask, gateway address, TFTP server and loader service IP addresses can be defined for each DSP.

Ports: With this option, the menu for programming all of the ports on the card will appear. Multiple port operations: Depending on card’s type, Multiple Port Operations Menu for extension or lines will appear. -

By double clicking on the card, the menu for programming all of the ports on the card will appear.

24

This window can also be used to control to the changes in the system’s configuration. Configuration Monitoring Option: When a card has been removed from or added to the current system configuration, the related warning message appears on the screen as shown below.

After clicking the warning message, another screen which shows the last configuration changes appears as shown on below:

The selection boxes can be used to select those changes. Then, “Apply All” or “Apply Selected” buttons can be used to apply the changes the Configuration menu; or “Ignore All” button can be used to ignore them. “Close” button closes the window, but maintains the initial warning message.

25

V.2. SYSTEM PARAMETERS MENU

The facilities that can be programmed within this menu are valid for all the system and the details for most of them can be found in DS Series Programming Guide or in DS Series User’s Guide in operator-only features. The following facilities can be activated : only through -

ANM active (Automatic night mode) [Yes/No]: In order to activate Night Mode between specific hours or on a specific day, this parameter must be programmed as “Yes”. By default, it is deactivated.

-

Auxiliary clock: This parameter cannot be programmed. It just shows whether the auxiliary clock (which is used for synchronization with an external device for applications like video conference) is activated or not.

-

Export Name of Incoming Number from Phonebook: If the calling party number is recorded in system’s phonebook, the name in the phonebook can be presented to called extensions.

-

Hotel Room / Minibar Service is [Permitted/Permitted only at check-in]: If it is set to “Permitted” (default value), Minibar Account facility can be activated after check-out. If it is set to “Permitted only at check-in”, Minibar Account cannot be activated after check-out.

-

Incoming Call Filter: The LCR filter that will be applied to the incoming numbers received through network-mode lines. If an incoming call filter is defined under port parameters of a line, in this case only port based filter will be used.

-

KTS active: This parameter cannot be programmed. It just shows whether the serial data line (which is used for Karel feature phones) is working or not.

26

-

Music on hold: This parameter is used to activate music to be played to the parties put on hold. If the system has a CPU IV card, internal music source on CPU IV card can be activated as well.

-

NC_Server active: This parameter cannot be programmed. It just shows whether is running through Net-Console Server program or not.

-

Outgoing Call Filter: The LCR filter that will be applied to the calling party numbers in the outgoing calls established through digital network-mode lines.

-

Remote modem mode: This parameter cannot be programmed. It just shows whether connection to system via modem can be established or not.

-

S. Operator no: This parameter cannot be programmed. It shows the access code of the operator.

-

Subscriber Fast Alarm [Yes/No]: If it is set to “No” (default value), an off-hook extension will receive dial tone for 20 seconds and error tone for 1 minute. Then, alarm will be produced and error tone will continue. If it is set to “Yes”, an offhook extension will receive dial tone for 20 seconds and error tone for 15 seconds. Then, alarm will be produced and the extension will start receiving silence.

-

VOIP Call Hold/Transfer Info: This parameter is functional in SIP connections to a remote system which cannot make call hold - transfer as per SIP standards. For these cases, the parameter must be deactivated so that hold and transfer is made in control of DS series system.

-

Waiting Call Warning Tone [Long beep/Short beep/None]: The warning tone heard by extensions when they receive a second call as they are already engaged in another one can be programmed as long beep (default value), short beep or totally deactivated.

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V.3. PORT LIST (ACCESS CODES) MENU

The main window of this menu is a table showing the following: -

Card: The cards’ types and the cards’ rack & slot numbers.

-

Port no: Physical port numbers of the channels.

-

Access code: Access codes of cards’ channels. These access codes can be changed by double-clicking and then typing the new access code.

-

Name: Names of cards’ channels. A name can be defined/modified by doubleclicking and then typing the new name. This name appears on the FT20, LT200(H), ST20 and digital Karel telephones that run with KTS protocol. Telephones with Caller ID facility that are connected to EX200 (0/16C) card also see these names. These names are also used in calls through network mode VOIP and PRI lines. These names are used on FT20-4E telephones with ABH or later version software when a forwarded internal call is received in the following format. The phonebook entries for the extensions must be identical with the names defined in program in order to have this facility working. Calling extension number and name > The number and name of the extension who has forwarded his calls

-

Settings: When double-clicked on this area, all parameters related to the port are listed and these parameters can be modified.

This table can be sorted in ascending or descending order by left clicking on one of Card, Port no, Access code or Name columns. Besides, extensions, only virtual

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extensions, only physical extensions, external lines or all of the ports can be listed in this table by choosing one of the options in “Shown” part. Port List menu has also a search option, which is at the bottom of the window. By clicking this button, the following window appears:

Access code, port number or name can be used as searching criterion and the table on the right side shows the ports that match with this criterion. If “Select” button is clicked, the main Port List Menu window appears with the selected entry highlighted.

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V.4. SERVICES MENU

This menu is used for changing the access codes of the features used by extensions or the operator. The access code can be modified or deleted by left-clicking on “Access code” field. If the new access code coincides with an existing code on the exchange, programming cannot be made and an error message is received. In order to view the list shown above properly, SERVICE_ENG.TXT file that comes with must be copied into the same folder. Otherwise, the names of the services will not be displayed.

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V.5. PORT PARAMETERS MENU This menu has different levels. Port Parameters appears when the main is menu title is selected by the mouse:

In this window, the port can be searched with respect to its access code, its port number or its name and then its parameters can then be modified. Rack-Card-Type appears when a card is selected from the list:

In this window, the port can be selected from the list that appears on the right part and then its parameters can then be modified.

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Port number appears when a port is selected from the list:

The programming parameters of a port can be modified in this window. This third level is the final point for the first two levels indeed. The details about most of facilities that can be programmed within this window can be found in DS Series Programming Guide or DS Series User’s Guide. The following facilities can be activated only through : For extensions: -

ARS (Automatic route selection) access level: This parameter cannot be programmed. It just shows the call authority level of the extension, which will be valid as long as LCR is activated on the system. (Please see LCR-ARS Menu.)

-

Call Answering Method [Automatic from queue/By selecting from queue]: NT30D users can select the call answering method with this parameter. When the default “automatic” value is used, upon lifting the handset first incoming call will automatically be answered. If “selecting from queue” is used, the NT30D user will see an incoming call list upon lifting the handset and then he can select any call from the list to answer.

-

Call Splitting: It lets the user to switch between two calls easily by Hold/Flash keys.

-

Common pool authority [Yes/No]: When “Yes” is programmed, the extension can call all common pool numbers including the ones beyond his call authority level. Otherwise (default value), he will be authorised to call common pool numbers only within his authority.

-

Dialing Type [DTMF/Pulse]: If “DTMF” is used (default value), the telephone can dial both DTMF and DP digits. If “Pulse” is used, only DP digits can be dialed.

-

Echo Canceler Usage [Disabled/Enabled]: It is used to activate echo canceler facility on DECT extensions. The default value is “Disabled”.

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-

Extension Line Access Group: Extensions can be included in one of 128 different access groups so that they can access only to the lines that serve their group. This definition can be made separately for Night and Day modes.

-

KTS device: This parameter cannot be programmed. It just shows whether the extension is using an LT200/FT20/DSS module connected to Karel serial data line or not.

-

Message waiting: This parameter cannot be programmed. It just shows whether the extension has new messages left at his telephone or not.

-

NC_Monitor on: This parameter cannot be programmed. It just shows whether the extension is currently using his Net-Console client software or not.

-

PBX: This parameter cannot be programmed. It just shows the next extension’s access code in the selected extension’s PBX group.

-

Permanent absent message exists: This parameter cannot be programmed. It just shows whether the extension has left a temporary absent message to his telephone or not.

-

Permanent reminder with message exists: This parameter cannot be programmed. It just shows whether the extension has activated the feature “Permanent Reminder Service with Message” or not.

-

Reminder with message exists: This parameter cannot be programmed. It just shows whether the extension has activated the feature “Reminder Service with Message” or not.

-

Quick Call [Disabled/Enabled] : This parameter is used to determine whether the extension can use the single digits in Quick Call Table or not. By default, “Disabled” is used.

-

Temporary absent message exists: This parameter cannot be programmed. It just shows whether the extension has left a temporary absent message to his telephone or not.

For lines: -

ARS (Automatic route selection) authority threshold: This parameter cannot be programmed. It just shows the call authority level of the external line, which will be valid as long as LCR is activated on the system. (Please see LCR-ARS Menu.) )

-

ARS for a line is operational only for the “network-mode” lines. If a call is received through a network-mode line and then an external call is established via LCR in the same call, the ARS for this network-mode line will be checked.

Enable External Calls Through VOIP Lines When LCR is not Used: This parameter is added as a precaution against SIP attacks. To eliminate uncontrolled external line use, access to PSTN lines through VoIP lines can be controlled with this parameter. It affects access to PSTN lines in incoming calls from remote systems and access to PSTN lines by telephony applications that use VoIP gateway cards as servers. It is operational when LCR is not active.

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-

In error state: This parameter cannot be programmed. It just shows whether there is a problem in accessing this line (due to a programming or physical connection problem) or not.

-

In Service for Extension Groups: The extension access groups (at most 128 groups) that can access to this line can be programmed with this parameter. A single line can be programmed to serve multiple extension access groups. The groups can be defined separately for Day and Night modes.

-

Incoming call filter: The LCR filter that will be applied to the incoming numbers received through network-mode Only port based filter will be used even when an incoming call filter is defined under system parameters as well,

-

PBX: This parameter cannot be programmed. It just shows the next line’s access code in the selected line’s PBX group.

-

Special Line (do not ask password): Defines password use on the line during access from a locked phone

-

VoIP Slave IP: This parameter cannot be programmed. It just shows the IP address of the VoIP card that the line belongs.

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V.6. PBX GROUPS MENU This menu is used to form PBX groups for extensions and lines. The windows for extensions and lines sub-options and the process of forming groups are the same. Therefore, only the PBX groups of extensions are explained in the following sections. This menu uses the following window:

After Day or Night mode is selected in the field on the top of the window, the desired extensions should be selected by the mouse from the list at the right side of the window. When an empty row in “Groups” is selected and « is clicked, the PBX group is formed. In the “Selected group” part, the position of an extension can be changed by the arrow keys (and) and the extension can be removed from the PBX group by the key. Number of ports in the PBX group can be seen at the bottom part of the window. Marking the check-box selects all of the listed extensions. Moreover, the selected extensions can be saved as a list using the

button.

Please make sure not to include an extension/line in more than one PBX group. The details about this facility can be found in DS Series Programming Guide.

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V.7. CALL PICK UP GROUPS MENU This menu is used to form call pick groups for extensions with the following window:

After Day or Night mode is selected in the field on the top of the window, the desired extensions should be selected by the mouse from the list at the right side of the window. When an empty row in “Groups” is selected and « is clicked, the call pick group is formed. In the “Selected group” part, the position of an extension can be changed by the arrow keys (and) and the extension can be removed from the group by the

key. Marking the check-box selects all of the listed extensions.

Moreover, the selected extensions can be saved as a list using the

button.

Please make sure not to include an extension/line in more than one call pick up group. The details about this facility can be found in DS Series Programming Guide.

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V.8. RESTRICTED/PERMITTED NUMBERS MENU This menu programs the eight different external call authority levels, by defining the restricted and permitted numbers for all of these levels.

The window has two options for defining eight restricted or permitted numbers of at most four digits. The details about these facilities can be found in DS Series Programming Guide.

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V.9. PHONE LOCK TABLE MENU This menu defines eight different levels for extensions so that they can use these levels to lock their telephones for activating the facilities listed in “SERVICE_ENG.TXT” file, or for dialing the digits defined in LCR-Leading Digits Table.

The details about this facility can be found in DS Series Programming Guide.

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V.10. MEMORIES MENU This menu offers the user two options in order to handle common pool of the system and private pools of the extensions. COMMON POOL

1000 common pool numbers of the exchange can be viewed and modified in this window.

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PRIVATE POOLS

10 private pool numbers of each extension can be viewed and modified in this window. In order to do that, the extension number must be specified in “Extension” field. The extension can be selected from the list or searched after clicking the “?” key: In both of memory windows (common & private), the user can also delete all of the numbers by right clicking on them. Names can also be defined for the common/private pool numbers. Those names are stored in the files PLCMM_NAMES.PCMN and PLPRV_NAMES.PPRV which are under the folder of . The details about entering and using common/private pool numbers can be found in DS Series User’s Guide.

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V.11. LCR (LEAST COST ROUTING)-ARS (AUTOMATIC ROUTE SELECTION) MENU This menu is used to define LCR (Lease Cost Routing) – ARS (Automatic Route Selection) structure, which is one of the most superior features of the DS series systems. With this feature, the system automatically figures out the least costly route according to the call type and establishes the connection through that route. Hence, that feature provides means to reduce telephone expenses. Meanwhile, the extension makes a normal line call, being unaware of such automatic routing operations. In order to make use of these automatic selections; the system must be programmed . accordingly. That programming can be made only by

V.11.A. FILTERS TABLE This window, which is given below, is used to define the filters that will be applied to the number dialed through the LCR. These filters will be used as an input in “Route Table” window.

NO: This is the number of the filter to be defined and it is automatically defined by . At most 32 different filters can be defined.

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FILTER: It determines the sort of modifications to be made with the number dialed by the extension, according to the starting digit number. The number of the filter that is to be defined will be entered in the Routing Table. Filter definitions are done by establishing several sequences consisting of characters and figures. Each character has specific functions as a filter element. There are characters and sample digits following them are given in the table below. Sequence

Meaning

R3

The first 3 digits of the dialed number are discarded. Here, the number to be entered should be in the range 1..9.

[440]

If the starting digits of the dialed number are 440, then they are discarded. Otherwise, no action is taken.

%2

Two digits from the dialed number are added to the number to be transmitted to the line. Here, the number to be entered should be in the range 1..9.

D2

Adds 2 wait periods to the number to be transmitted to the line (1). Here, the number to be entered should be in the range 1..9.

C

Adds a single wait period to the number to be transmitted to the line (2).

A

Exactly transfers the remaining digits of the dialed number to the number to be transmitted to the line.

O0

Routing will be made by the special operator.

X

Deletes the entire remaining digits of the dialed number.

123

Adds 123 to the number to be transmitted to the line.

E3

Used for calling Centrex exchanges. The number can be 3, 4 or 5. It is used to send that much right-most digits of the dialled number (e.g. E3 sends the 3 right-most digits of the dialled number).

(1)

When the exchange detects a wait character while calling a number, it interprets the first wait character as ‘Wait until receiving “the connection has been established” signal from the other party’. In this case, if there are other digits to be dialed, then they are transmitted after the call has been established. (2)

The wait character is interpreted as ‘Wait until receiving “the connection has been established” signal from the other party’.

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Filter groups can be formed from those sequences. For example: Filter

Dialed number

Number to be transmitted to the line

R2987D2

49123

987,,123

R2%2987D2

49123

12987,,3

R2987%2D2

49123

98712,,3

R2987AD2

49123

987123,,

R2987D2%1X

49123

987,,1

[55]A49

5412

541249

[55]A49

5512

1249

V.11.B. ROUTE TABLE This window defines the operations according to the numbers dialed by the extensions for making external calls. When extensions dial numbers, the exchange checks those numbers one by one. If those numbers coincide with the ones that are in the Leading Digits Table, then the exchange takes the actions in the related line of the Route Table. The extensions are unaware of those operations. Therefore, that feature is called the Automatic Route Selection.

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ROUTE NUMBERS: Three alternative routes can be created for various actions according to the number dialed by an extension. Those appear as Route 1, Route 2 and Route 3 in the Route Table window, and they are divided into three parts at the top of the window. NO: It is the route number, which is automatically set by the range 1..32.

. It can take values in

LINE: The system sends the digits dialed by an extension through this external line. “Line” field must always be defined in order to defined other fields of Route Table. The external line number can be selected from the list that appears by double-clicking on this field. FILTER NO: It is the filter number that will be used in the related route line. That filter number is the parameter that appears as “No” in the Filters Table. The filter number can be selected from the list that appears by double-clicking on this field. A.L.( ACCESS LEVEL): Not only the least costly route, but also the most reliable route can be selected by the LCR-ARS feature sometimes. That route may be more costly than the other routes; hence, not all the extensions may be allowed to make use of that route. The value in this field displays the minimum authorization level necessary for using the route. For instance, if there is 7 in this field, the extensions with the access level 7 or higher can use that route, whereas the level 6 or lower levels are not sufficient to use the route. (Please see LCR - ARS Menu– Access Levels in order to define access levels for extensions.). The access level (0…63) can be selected from the list that appears by double-clicking on this field. WT (WARNING TONE): It determines whether an extension will hear a warning tone from handset in case somehow the 2nd or 3rd routes is to be used. By this way, the extension knows the line access is not through the most convenient route, but through an alternative route instead. The warning tone can be activated by double-clicking on this field.

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V.11.C. ROUTE PLAN TABLE MENU This window, which is given below, defines the time intervals during which LCR routes will be valid. At most 16 different tables can be formed using this option.

STARTING TIME: The routes for the programmed days start at the time entered at this field (in hh:mm format) by double-clicking. The 7 weekdays are programmed in the fields next to “Starting Time” field. DAYS: Route numbers (The “No” field in the Route Table), which will be valid starting from the time entered in “Starting Time” field, are entered in these fields by doubleclicking.

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V.11.D. LEADING DIGITS TABLE MENU The routes that the exchange will apply according to the numbers dialed by the extension is defined in this window, which is given below:

NO: It is the number of the row. It can take values in the range 1…128. The row . numbers are automatically defined by By use of up – down buttons on the top part of the window, it is possible to change the order of leading digit rows. LEADING DIGITS: The group of digits that are to be considered by the exchange during the checking of numbers dialed by the extension. The digits can be defined in this field by double-clicking in one of the following formats: Start: If the number dialed by an extension starts with those digits, then the route for that number is applied. If even a single digit fails to match the definition, then the route does not apply. Range: A lower and an upper limit are defined. If the dialed number is within this range, then the corresponding route is applied. The entire digits must be dialed for that application. For instance, suppose that the defined value is in the range 12001500. In that case, that route is selected if the extension dials, say, 1300, but not 13. Other: The entered values must not match the values in the other lines except this line and must start with the number specified in this line, for the corresponding route to be applied.

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ROUTE: The route or the routing plan to be applied when the defined numbers are dialed is selected by double-clicking. SECO (SENDING COMPLETE): This field has effect when the leading digit is defined in “Range” format. If set as 1, the system sends the digits that match with the defined range immediately to the C.O. If set as 0, the system waits for 4 seconds after each dialed digit and then sends all the digits to the C.O. if no digit is dialed within a 4 seconds period. The value of this field can be set by double-clicking.

V.11.E. ACCESS LEVELS MENU When LCR-ARS feature is activated, the system checks the dialled digits with respect to the LCR routes and sends the digits to the C.O. accordingly. While doing so, the authority levels for routes are also checked and only the extensions that have the required authority can make their dialing through the defined routes. The following window is used to define these authority levels, which will be valid as long as LCR ARS is active (when LCR-ARS is not active, the normal external call authority levels are checked.)

The access levels can be defined separately for Day and Night Modes by doubleclicking in the related fields. The levels can be set in range 0…63. In this window, there are also three options to see/modify access levels of all port, only extensions or only lines. (The access level of a line is operational only when it is used in “network mode” for a connection with another system and when this second system is using the lines of your system.)

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V.11.F. LCR-ARS EXAMPLE Before starting with LCR-ARS programming, planning is required considering the entire parameters in the tables mentioned above. For example: Suppose a GT20 GSM Gateway device has been connected to the lines 7200 and 7201 of the DS200 exchange. The line 7200 is connected to the GSM operator with the code 0542 (That operator supports calls with the codes 0543 and 0546 as well) and the line 7201 is connected to the GSM operator with the code 0532 (That operator supports calls with the codes 0533 and 0535 as well.) One does not need to dial the prefix 0542 to call a number beginning with the code 0542 on the operator “0542”. Likewise, one does not need to dial the prefix 0532 to call a number beginning with the code 0532 on the operator “0532”. The extensions are required to make their GSM calls over the GT20 device. However, if the entire lines of GT20 are busy during a GSM call, then certain extensions will be enabled to call through the normal CO line with number 701. The access level of the extensions that will be allowed to make use of the normal line is required to be at least 10. In that case, the extensions will receive the warning tone. In the meantime, it is required that other GSM calls starting with 05xx shall be made through the operator with the code 0542. Furthermore, all the calls except for GSM numbers must be established through analog line 701. In that case, the following should be considered for the planning: 1) Starting digit numbers: 90542, 90543, 90546, 90532, 90533, 90535, 905 else (9 is the line access code) 2) The lines to be used: For 90542, 90543, 90546, 905 else: 7200, For 90532, 90533 and 90535: 7201. 3) Ranges in time and day base: None 4) Filters: R5 for 90542 and 90532 (In order to discard the entire prefix) R1 for the others (In order to discard 9 only, which is the line access code)

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5) A.L. 0 for the 1st route, 10 for the 2nd route. 6) WT Let the extensions receive the warning tone for the cases when 2nd route is selected: Present. The programming can start after determining all those. First of all, the Filters table is opened and the filters are defined:

Then the Route Table is created:

There is no need for a Routing Plan Table, since there is no setting related to date and time.

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Finally, the Leading Digits Table is created:

So, all the programming necessary at startup has been completed.

V.12. ACCOUNT CODES TABLE MENU This menu is using the following window to define forced account codes and related programming facilities:

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The values can be set by double-clicking in the related field. The details about the facilities that can be programmed within this window can be found in DS Series Programming Guide. However, “Monthly counter to be installed” and “Monthly Counter to define monthly Installation Day” fields can only be programmed through pulse limits. Right-click can be used to fill out the rest of a column with the same parameter value. Names can also be defined for the account codes. Those names are stored in the file . CUST_NAMES.CSN which is under the folder of “Search” button of this menu has a special use and when pressed it brings another window as “Search for Customers”. In this window, a code can be searched with respect to its name.

-

“Match case” can be ticked if only the word with the exact case properties is to be searched. The “Start Over” button can be used to bring the selection box to the beginning of the list. The “Find Next” button can be used to find the same name if there are more than one entry in the list. In the “Search Options” section there are three options: • “starting with” to find all the names starting with the selected word, • “including” to find all the names including the selected word in any order, • “equal” to find the exact name as entered in the search field.

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V.13. FIRST DIGIT TABLE MENU This menu is using the following window to define the number of required digits for the system in order to send them to the C.O., with respect to the first digits:

The values can be set by double-clicking in the related field. The details about the facilities that can be programmed within this window can be found in DS Series Programming Guide.

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V.14. GPBX TABLE MENU This menu is used for defining metering pulse accounts for extensions and lines to be used in GPBX Mode. The windows for extensions and lines sub-options and the process of forming groups are the same. The details about the facilities that can be programmed within this window can be found in DS Series Programming Guide. This menu uses the following window:

In this window, extension/line can be searched with respect to its access code by clicking the “F3” key; and the pulse accounts can be defined by double-clicking in the related field. The details about this facility can be found in DS Series Programming Guide.

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V.15. ACD MENU This menu has several options. The details about the facilities that can be programmed within these options can be found in DS Series Programming Guide. General Parameters appears when the main menu title is selected by the mouse:

In this window, the parameters related to Auto Attendant facility operation can be programmed by double-clicking in the related field. “Interdigit Timeout” parameter of this window can be programmed only through and it is used in ACD menu action plans to determine the interdigit timeout for external callers. More details about this parameter are given in next pages.

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Constant message numbers has the following window and is used to program messages that will be played during several operations of Auto Attendant facility. The message numbers can be programmed by double-clicking in the related field.

Constant message types has the following window to program some parameters of the Auto Attendant messages, by double-clicking in the related field.

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Menus has several sub-menus, which are used to program 16 different menus in Auto Attendant operation. Each sub-menu has two options, which are identical for all submenus: Settings Window: This window is used to define general parameters of a menu (e.g. menu entry message, menu ringing extension) by double-clicking in the related field:

program offers an extra facility in this window, which cannot be established by programming through system supervisor’s telephone. With this facility, a menu can be programmed to have five different entry messages with respect to different time zones.

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Action Plan Window: This window is used to define the operations that will be carried by each digit dialled by the external party on Auto Attendant line. The values can be defined by double-clicking in the related field.

The most of the operations that can be programmed within this menu can be found in DS Series Programming Guide. However, there are two more facilities that can be activated only through . “Collect Access Code-Access With Single Key” and “Collect Access Code-Next Menu”. These facilities are useful when the numbers to be used by external callers coincide with existing extension access codes. If the caller presses that number and waits for a determined duration, then the extension in programmed in “Phone” field rings; or the caller will be forwarded to the specified menu. Otherwise, the caller can prefer not to wait until the end of that duration and he can continue to dial numbers in order to access the extension he likes. This duration is defined by “Interdigit Timeout” field of ACD Menu – General Parameters.

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V.16. UAC (UNIVERSAL ACCESS CODES) TABLE 1/ 2 MENU These menu appear if there are EX200 (1S2/0), EX200 (1R2/0), EX200 (1CAS3B/0), VoIP gateway or EX200 (8T0/0) ISDN line cards on the system. The menus are actually the same; they are separated to ease the programming of too many rows. The menus give the list of CO numbers of all of these cards and the parameters for these numbers in the following window:

The details about the facilities that can be programmed within this window can be found in DS Series Programming Guide. As exceptions, following facilities are available only on : a)

Up – down buttons can be used to change the position of a row.

b)

“Search” button can be used to find a specific ringing extension, fax extension, or direct number.

c)

If “Line” field is left empty, then the external number of that row is used in all calls through digital lines.

d)

“Operations” button offers assembled programming:

58

With this option, successive external numbers can be assigned to extensions or they can be erased. In this successive programming, the initial external number and extensions number are given and then their increments are specified. FROM LINE – TO LINE: Numbers of first – last rows of UAC table that are going to be programmed. STARTING VALUE FOR EXTERNAL NUMBER: The first external number that will be assigned to an extension. STARTING VALUE FOR ACCESS CODE: The first extension access code that will have a direct external number. INCREMENT: The increment of external number/extension access code. LINE : The access code of the first line on the digital line card. ERASE: Used in order to erase all the numbers in the given range.

V.17. BIDIRECTIONAL BLOCKED CALL EXTENSIONS MENU This menu forms 31 different Tenant Groups of extensions that can call only the other extensions of the same group.

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The details about this facility can be found in DS Series Programming Guide.

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V.18. ALARM TABLE MENU This menu offers a facility that can be activated only through activate alarm on certain functions.

, and it is used to

This menu uses the following window:

The following alarm functions can be programmed: Extension Fail: The error when an extension has left his telephone off-hook. PRI Synchronization Error: The error when there is a failure on PRI synchronization. Card Error (General): The error when a card has been powered off. Card Error (EVM) / Card Error (SS7): Reserved for future use. Analog Trunk Error / E&M Trunk Error / E&M PLC Error: The error when the lines are out of service or there is no dial tone on the lines. Rural Extension Test Error: The error when there is failure in EX200 (0/16R) tests. Main Power Supply Error: The error when there is 220 V mains failure. CPU Card Error: The error when the system is working on the redundant CPU. VOIP Link Error: The error when there is a disconnection with VoIP gateway card.

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VOIP Register Error: The error when registration to a Long Distance Service Provider through VoIP gateway cannot be established. SIP Extension SW Error: The error when there is a failure in IP extension software. IP Trunk SW Error: The error when there is a failure in IP line software. The following media can be programmed for showing alarm: FT Alarm: The LCD of FT20 connected to the first extension of the system. CM Alarm: INFO file that is a sub-file of Net-CM program. LOG Alarm: DS200.LOG file of

.

Alarm Lamp: The Alarm Module of the system. Within this option, the LED on which alarm will be displayed, can also be selected. Relay Alarm: The relay(s) on CPUKON card. Within this option, the relay number can also be selected (for DS200 systems). KTS Alarm: The LEDs of fast dial keys on FT20 / LT200 (-H) and DSS modules. These LEDs start blinking when the assigned ports are problematic (like dial tone failure, or synchronization lost, etc…)

V.19. EXTERNAL NUMBERS MENU This menu is used to discriminate the Caller ID information in incoming external calls and to reach Centrex exchanges in outgoing external calls. This menu uses the following window:

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LINE: This is the row number and it is automatically defined by IDEA. The table contains 500 rows. EXTERNAL NUMBER: Called party number (for outgoing external calls) or calling party number (for incoming external calls) of at most 16 digits. TYPE: This field is operational only for outgoing calls. It can take values the “Normal” and “Centrex”. When “Centrex” is used, last 3, 4 or 5 digits of the dialed digits are sent to the C.O. (depending on the LCR route). Centrex operation can take place only on lines where Centrex operation is activated and only when a digit that matches a range of Leading Digits Table is dialed by extensions. Note: Centrex type is operational only when LCR is active on the system and leading digits are defined in “Range” format. ACCESS CODE TO BE FORWARDED: This field is operational only for incoming calls. It is used to define the ringing extension for the calls coming through the specified calling party number. TABLE PRIORITY: It determines the priority of External Numbers table. It can take values “Low” and “High”: a)

When the value is “High”, if a call is received from the specified number, the call rings on the extension defined on this table.

b)

When it is “Low”: -

The ringing extension will ring for the calls coming through analog lines.

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-

If the called number is defined in UAC table, then the related extension of UAC table will ring for the calls coming through digital lines.

-

If the called number is not defined in UAC table, the extension in External Number field will ring for the calls coming through digital lines.

-

Even if the line is marked as Auto Attendant or DISA line, instead of Auto Attendant or DISA operation, the extension in External Number field will ring for the calls coming through digital lines.

EXAMPLES: When External Numbers table is filled as follows to have 4441126 as Centrex number, and 4440565 is a Normal number with 1120 as the ringing extension:

Example 1:

Route 1 is used for range 90000000 – 99999999 with the filter R1E4, meaning that the first 9 (line access code) will be erased and then the last 4 digits of the dialed number will sent to the external line. The line of this route is marked as Centrex. So, when an extension dials 94441126, the digits 1126 will be sent to C.O.

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Example 2: There is an incoming call from the number 4440565 through PRI line. The UAC table is filled as follows to have the calls for 4407263 ringing on extension 1111:

Extension 1111 will ring when: -

The called party number is 4407263 and the calling number is different from 4440565, or

-

The called party number is 4407263, the calling party number is 4440565, but the priority of External Numbers table is set as low.

Extension 1120 will ring when: -

The called party number is 4407263, the calling party number is 4440565, the priority of External Numbers table is set as low but Auto Attendant or DISA operation is active.

-

The called party number is 4407263, the calling party number is 4440565 and the priority of External Numbers table is set as high.

-

The called party number is not 4407263, the calling party number is 4440565 and the priority of External Numbers table is set as high.

In the calls coming through digital lines, if the called party number is not 4407263 and the calling party number is not 4440565, then the line will be disconnected or ring on the specified extension depending on the programming.

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V.20. QUICK CALL TABLE MENU This menu is used to assign a single digit as the access code of a port or activation code of a service. The extensions that can use these single digits are determined by the extension based parameter “Quick Call”. This menu uses the following window:

KEY: The single digit to be used by extensions. NUMBER: Access code of extension/line or activation code of a feature. Example: In the above figure, when an extension with “Quick Call” authority presses 0, if he waits more than 3 seconds, he will call extension 1110. When he presses 1, he can continue to dial more digits; or he can wait for 3 seconds and the activate Follow Me to extension 1111. Note: This table is prior than the Access Table of the entire system. If the single digit is already used as an access code of a port, the extensions that can make quick calls will not be able to reach that port again. E.g. If 0 is access code of an extension and 0 is programmed as quick call button for extension 1111, when an extension with “Quick Call” authority presses 0, he will call 1111.

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V.21. QUICK CALL BUTTONS MENUS (FOR ST26ST30 AND FOR NT30D) This menu is used to program fast dial buttons of digital phones that run with KTS protocol. The contents of the buttons can be saved in a CSV file as well. Two different menus with the same function are given to program ST26&ST30 and NT30D. Both of the menus use the same window, where the extension number is selected from the list on top. After selection of function as “primary” or “secondary”, the table can be filled with the available programming options.

V.22. PHONEBOOK This menu is used to program phonebook entries and fast dial buttons of ST26 and ST30. The contents of the buttons can be saved in a CSV file as well. This menu uses the following window, where the extension number is selected from the list on top.

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V.23. VIRT. SBSC. SETTINGS MENU When your system has a DECT concentrator, a sub exchange or digital/ISDN extensions in gateway mode, or IP extensions and lines will be registered to the system some definitions are necessary so that the extensions of the other system can be processed just like regular extensions of your DS series system. Those definitions can be made in the following window:

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To be able to make programming within this window, it is necessary to first program the virtual extension or line type through “Branch Exchange Node Table” option, which is on top of the window. This option opens the following window:

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This window is used to enter the physical address of first and last ports of the S2GW card(s) used for connection, or the ports of ISDN/digital extensions which are in gateway mode. The physical address of media gateway cards (MGW-1 or MGW-2) is made In this window as well. These cards are used for communication between non-IP and IP ports, The following fields are used in this window: -

No: This field shows the index number of S2GW – MGW1 – MGW2 cards & ISDN/digital extensions and is automatically set by between 0 and 255.

-

Starting port no: The physical address of the first port of S2GW – MGW1 – MGW2 card or the first port of range of ISDN/digital extensions that will be in gateway mode. It can be defined by double-clicking.

-

Ending port no: The physical address of the last port of S2GW – MGW1 – MGW2 card or the first port of range of ISDN/digital extensions that will be in gateway mode. It can be defined by double-clicking.

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-

Node Type: The type of the extension or line is selected. Available options are as follows: 1.

PRI: Sub exchange extension type through S2GW connection.

2.

PRI DECT: DECT extension type through S2GW connection.

3.

ISDN: ISDN or digital extension type which will be used in Gateway mode.

4.

SIP: IP extension type.

5.

IP TRUNK: IP line type.

After definitions of types, the main definitions can be made in the main window. For the types except IP extensions, just Access Code and Node Type fields are required. On the other hand, other fields are also important for IP extensions while they are being registered to the system. These fields are explained below: Access code: The access code of the SIP extension (the telephone number of the IP phone). Node number: The index for the MGW card. This is the row number on “Branch Exchange Node Table” where MGW location is programmed as SIP. IP Number Usage: If this is programmed as “changeable”, any IP telephone can register to the system with this access code. If it is programmed as “fixed”, the system requires the telephone to have the IP address as programmed in “IP #” field. SIP password: IP extensions are required to have a password during registration. The default value of this password is “abcdefgh12345678”. Authentication Control: If programmed as “at registration”, password from an IP extension is required only during its registration. If programmed as “at registration and incoming calls”, password is required in each call attempt as well. RTP Proxy Mode: RTP Proxy use for an IP extension is programmed within this field. When it is adjusted as “automatic”, RTP Proxy will be used only if the IP extensions is registered behind NAT (if it is an internal IP extension RTP Proxy is not used). Other programmable options are “always” and “never”. Other fields in this table are for maintenance purposes. They cannot be edited. Port #: The SIP signaling port number of the extension. This is entered from telephone and the system programming does not have any effect. Registered: Shows if the IP extension with the given access code is registered to the system or not. IP#: IP address of the phone. Must be entered if the “IP Number Usage” parameter is chosen as “Fixed”. The IP address of the IP phone is automatically obtained during registration and written here if the same parameter is chosen as “Changeable”.

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V.24. MEDIA GATEWAY 2 MENU This menu is used to program parameters of media gateway card with extended checks the system configuration and facilities s (MGW – 2). During start up, activates this programming menu with its different options.

V.24.A. DSP MODULE SETTINGS This menu lists each dsp module and the ıp address on the system as a different menu item. Ip address definitions of dsp modules can be made within this menu. Rightclicking on mgw-2 card in configuration window opens this menu as well.

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V.24.B. MEDIA SETTINGS This menu is used to set media parameters of MGW-2 card.

Automatic Gain Control (AGC): Depending on the connection quality, decides whether gain control will be applied to the voice or not. Automatic Gain Control (AGC) Level: If AGC is active, this parameter is used to set the level in dBm. Detailed QoS Log: Saves quality of service parameters of MGW-2 card into memory. Its default value is “No” and must not be set to “Yes” unless required for maintenance purposes. Dial Level: DTMF generation level for MGW-2 can be defined in between -1 dBm and 40 dBm. The default value is -10 dBm. DTMF Duration: It is used to define the detectable DTMF duration in milliseconds. The values can be 32, 48 and 64 msec. 48 msec is the default value. DTMF Edge: It can take values as “Falling” and “Leading” and it is used to define the DTMF single in reference to start – end limits. Default value is “Falling”. DTMF Length: It is used to define the detectable DTMF lenght in milliseconds. The values can be multiples of 10 milliseconds. 100 msec is the default value.

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DTMF Send Mode: It is used to program the standard which will be used in transmission of DTMF tones to the remote end during IP communications. The values can be “In band”, “RFC2833” or “Out of band (SIP info)”. FFT Filter Energy: This is the energy threshold percentage for DTMF detection. The values can be between 65% and 90%. 90% is the default value. Frame Size: Defines the size and frequency of transmitted RTP packets, in milliseconds. Packet size varies with respect to CODEC. The default value is 20 msec for G.729, PCMU (G.711 u-law) and PCMA (G.711 a-law). The default value for G.723 is 30 msec. GTD Filter Energy: This is the energy threshold percentage for tone detection. The values can be between 65% and 90%. 90% is the default value. iLBC Mode: Defines the RTP packet size and frequency. This is different from “Frame Size” parameter since coding scheme is different for iLBC compared to other CODECs. iLBC Payload Type: RTP payload number must be separately defined since it is dynamic. It must be used as its default setting. Line Tones: This value is used program the tolerable deviation (in dB) from tone to be detected. The values can be in between 0 and – 9 dBm, where – 9 dBm is the default value. RTP Timeout: When activated, if the connected side stops sending RTP for any reason, MGW sends an indication to disconnect the call. Session Info Log: This field is used to record statistics of received packets in RTP sessions for each call. Silence Suppression: Activating this parameter decreases data transmission during silence period in IP calls, in order to use the available bandwidth more efficiently. This parameter is operational only if the remote end is also supporting this facility. Silence Threshold: Determines the silence threshold for DTMF detection. Tone levels/thresholds in between -10 dBm & -40dBm are detected as DTMF. Default value is – 40 dBm. sRTPFlag: Determines to enable/disable encryption for IP calls. When activated, encrypted call requests from extensions are accepted. System Info Log: Saves the processes of MGW2 card in the memory. Telephony Payload Type: This is the Real Time Protocol (RTP) CODEC number when DTMF information will be sent as RFC2833. With this parameter, the remote end understands that telephony payload is supported with the related payload type. The values entered here must be different from the other dynamic CODEC payload types. The value can be in between 96 and 127, where 96 is the default value. Tone Twist: This is the energy difference between high – log freuqecy in DTMF detection.

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V.24.C. CRYPTO TABLE This menu is used to select the encryption standard which the system will use for secure IP calls.

V.24.D. CODEC TABLE This menu is used to select the CODECs that the system will use on MGW2 channels. All CODECs used by all IP extensions and IP lines must be available in this MGW2 CODEC list. Otherwise, the call attempts of users with CODECs that do not exist in this list will be denied. The CODECs supported by MGW2 are: •

G711 U law

•

G711 A lwa

•

G729

•

iLBC

•

G723

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V.25. QUICK SERVICE TABLE MENU This table is used to define single digit codes for some system features.

The number in “No” field is the digit that will be used to activate the feature shown in Service Index” field. “Call Back” service has an exceptional use. The service is activated by the single digit programmed in Quick Service Table, but a previously activated Call Back request is deactivated by the access code defined in 2nd row of Services Table.

V.26. TONE TABLE MENU With this table, it is possible to select the frequency of the tones among the possible 4 alternatives of the system.

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This table consists of 9 rows and each row has 3 columns: •

Dial tone

•

Ringing tone

•

Busy tone

The rows are as follows: •

On outgoing external calls: This row programs the tone on external lines when LCR is active. The programmed tone will be heard by the dialing extension. (When LCR is not used, our system is not producing any tones, the extension is hearing the tone coming from directly from the line.)

•

Extension: This row programs the tones heard by extensions in their internal calls.

•

PRI (Network)/TWT/R2/PLC/E&M: These rows program busy/ring back tones given to the external callers coming through network mode PRI lines and TWT/PLC/R2/E&M lines.

•

Analog Trunk: This row programs the tones heard by the callers on DISA/ACD lines.

•

Other: This row programs the tones heard at ACD/DISA operating R2/PRI lines.

The principles for the ‘Tone Table’ are as follows: •

For PRI (network), PLC, E&M, TWT and R2 lines, "dial tone" column is not used at all. (The called party number is the number of the connected party and the

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callers can hear either ring back or busy tone for these types of lines.) Therefore that column is not programmable for those type of lines. •

If PLC lines are not programmed as PLC device from port parameters, their tones are controlled from E&M row of the table. If they are used as PLC device, PLC row is used to decide which tone will be used.

•

For VoIP lines, busy/ring back tones are programmed from the calling system. (The first row of the table is used.)

•

For TWT lines in R2MF mode, busy tone is programmed from the calling system.

•

If GPBX mode is activated, GPBX specifications are dominant. E.g. even if dial tone for extensions is programmed as 425 Hz, it will automatically change to 375+400+425 Hz if GPBX is activated.

•

The dial tone for extensions that have active Last Number Auto Dial call, Follow Me feature or new EVM messages cannot be modified. They are 350 + 440Hz, just as before.

•

When the called extension has activated Follow Me, the default ring back tone is 350 + 440 Hz. This has not been changed. But if ring back tone is changed from Tone Table, the new tone will be used.

•

The Tone Table of IDEA cannot totally be controlled by a program code. However, 800091 can still be used to control "ringing tone column" of the table, except for the first row. 800091 0 sets all ringing tones to their default values, 425 Hz.

V.27. LICENSE TABLE MENU This table is used to introduce and control the keys that are necessary for operations of licnsed system services and facilities. The keys are to be received from Karel.

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UGB information on top of the window is related to the system’s security unit which activates licenses. The license keys should be received from Karel based on this information, otherwise the license keys will not work. The left column of the table shows the entire list of the services that can be activated by license. License Count column shows the number of users that can use the license. Activation Key column shows the 32-digit key code that is received from Karel. Remaining Time column shows the available remaining duration for temporary licenses. License Type field column shows the license detail as Net-CM or Web-CM.

V.28. DATE / TIME MENU You can use this menu to adjust your system’s date and time.

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You can synchronize date/time of your system with the PC on which see date/time of your system or define any date/time for your system.

is running,

V.29. PRIVATE EEPROM TABLES MENU has been designed in a way that will enable programming of lower level parameters as well. In addition to the facilities mentioned so far, it is possible to view the contents and setting the memory elements that are on the entire extension and line cards. However, since such settings would affect the overall performance of the exchange, it is highly recommended to make these settings after a full control. Besides, the parameters to be modified may be ones that will be affected by external variables (such as some clocking parameters). Hence, the sufficiency of the modifications must be checked afterwards as well and the convenient values must be set by varying the parameter value. IMPORTANT In order to have the modified EEPROM parameters operating, it is necessary to refresh EEPROM settings. This can be done either in Private EEPROM Tables Menu, or in Configuration Menu. For each card on the system, different EEPROM settings can be programmed. In other words, the first step in EEPROM programming is selecting a card whereas the second and last step is to make the programming.

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V.18.A. EEPROM PROGRAMMING - CARD SELECTION When this menu is opened, a window that shows the cards on the system is seen:

Under the drawing of cards, there are some buttons: : If you click to a card and then use this button, you see the EEPROM table of that card with hexadecimal values. Double-clicking the card operates the same. : If you click to a card and then use this button, EEPROM parameters are set to their default values. : If you change an EEPROM parameter and then use “Program” button of hexadecimal table, you can use this button in order to load the EEPROM changes to the card. and : If you change an EEPROM parameter and then these buttons without using “Program” button of hexadecimal table, the EEPROM changes of the selected card or all cards are not programmed.

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This main window has some programming options in the right side as well: a)

“EEPROM Copying” option can be used to select EEPROM parameters of a card and then copy on other cards.

Selected Card: This part shows the card type that you clicked on the left side. Destination Cards: By clicking the check box, you can select the cards on which you will copy the EEPROM parameters. : After the destination cards’ selection, this button is used to realize the copying of parameters. b)

“Batch EEPROM Task” option can be used to manipulate EEPROM programming of multiple cards with a single option.

By clicking the check box, you can select the cards on which you will make the EEPROM programming.

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: This button is used EEPROM parameters of the selected cards to their default values. : This button is used to load the programmed EEPROM changes to the selected cards.

V.18.B. EEPROM PROGRAMMING - PARAMETERS Once the card is selected and the EEPROM parameters are viewed as a hexadecimal table either by double-clicking or by -

General

-

Cadence

-

Details

button, 3 tabs are seen:

After the programming is finished, card selection window is seen again. In order to activate the programmed changes, button must be used, or “Refresh EEPROM” must be activated by right-clicking on the card in Configuration Menu.

GENERAL This is a hexadecimal-format table, which is shown in the following figure:

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Since this table includes only some hexadecimal values, making modifications might cause inconsistencies in the system. In order to avoid these inconsistencies, two extra tabs (Cadence and Details) are also offered so that the parameters can be interpreted and modified more easily in a visual way. IMPORTANT While modifying EEPROM parameters, before pressing “Program” button, it is recommended to check the affected columns of this hexadecimal table: These modified but un-programmed parameters are presented in red. If there is any column with FF value in the same row before these red values, then the EEPROM changes will not be applied. In such a case the FF values in the same row must also be modified in a way that will not cause an inconsistency on system operation.

CADENCE: This is the option, where tone and ring cadences are programmed. Cadence option does not differ very much from card to card. The biggest difference is between extension / line cards:

EXTENSIONS The cadences of the tones that the analog and rural extensions receive through their handsets and the duty cycles of the rings on their telephones can be programmed, as shown in the following figure:

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The eight parameters seen in the first part of this window show the valid time intervals of the following tones heard in various cases after lifting the handset: Ring-back: The tone heard when the called extension is ringing. Busy: The tone heard when the called extension is busy. Error: The tone heard when an erroneous operation is made. On hold: The tone heard by the extension when he is put on hold by another extension. Do not Disturb – No Ring (Ext): The tone heard when an extension who has activated Do Not Disturb facility is called “No Ring Do Not Disturb Mode” is active on the system. Extension off-hook (Ext) / Busy Alerting (BRA): For analog extensions, the tone heard when an extension who has left his telephone off-hook is called. For ISDN BRI or digital extensions, the tone heard when another ISDN BRI or digital extension with an ongoing conversation is called. Unknown extension - Fault: The tone heard when a code that does not exist in the numbering plan of the system is dialed. Progress: The tone heard by calling parties through R2 lines until the ring back tone is heard. The eight parameters in the second part show the valid time intervals of the ring cadence of phones for various types of incoming calls. Internal call: The ring cadence of internal calls. External call: The ring cadence of external calls.

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Reminder: The ring cadence of reminder calls. Returned call: The ring cadence when a parked call returns back. Authorized Extension: The ring cadence when an extension with higher intrusion authority is calling. External (LD, IN): The ring cadence when call is received from a long distance or international number. This cadence is used only when the Caller ID information of the call is available. Redirected Call (Int): The ring cadence when an internal call for another extension, which has forwarded his calls, is received. Redirected Call (Ext): The ring cadence when an external call for another extension, which has forwarded his calls, is received The boxes in dark colors are used for determining the time periods in which tones or rings will be heard (Make/ON), and the boxes in light colors are used for determining the time periods in which tones or rings will not be heard (Break/OFF). Since the values that can be entered in each box varies in the range 0 and 2.54 seconds, in cases when durations longer than 2.54 seconds are required, two consecutive boxes can be selected as ON or OFF. Once the necessary changes are completed, the “OK” button is clicked and the new timing parameters become effective from then on for the next extension operations. This window is especially important for EX200 (0/16C) cards. In order to have proper functionality of CLIP facility of these cards, the internal and external cadences must be set as 1.5 seconds ON and 3.5 seconds OFF.

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LINES The cadences of the tones that the external parties hear when they call the system through Auto Attendant or DISA external lines can be programmed, as shown in the following figure:

Ring-back: The tone heard when the called extension is ringing. Busy: The tone heard when the called extension is busy. Error: The tone heard when an erroneous operation is made. On hold: The tone heard when the called party puts the conversation on hold.

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DETAILS: This is the option, where some low-level settings can be programmed. The abbreviated expressions are indicated with the character “*” and the user can see the complete expression by pointing the mouse at the abbreviation. The settings that can be programmed in this option are different for different card types.

EXTENSIONS

Minimum disconnect duration for on-hook (as flash enabled): This parameter sets the duration of the period in which an extension must keep the handset on hook in order to terminate a call (while the extension has hook-flash authorization). The value of the parameter can be entered as in the range 5-1250 msec. That value also determines the upper limit of the hook flash period, i.e., on hook durations that are shorter than the determined period are considered as hook flash, and the ones longer than that period are considered as hanging up. Minimum flash duration: This parameter sets the minimum duration of period in which an extension should keep the flash switch off in order to put a call on hold. The value of the parameter can be entered as in the range 5-1250 msec. Maximum DP Break duration: If an extension is employing the flash switch of her/his phone to make hook flash, then the duration of that hook flash must not be short as to be confused with the DP break signal. Through this parameter, the maximum signal length that the exchange will detect as the DP break signal is determined. The value of the parameter can be entered as in the range 5-1250 msec.

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Minimum DP Break duration: The minimum duration of the DP break signal is determined through this parameter to prevent detection of some very short disconnections, which might occur on the line while an extension is dialing a number, as a DP digit. The value of the parameter can be entered as in the range 5-1250 msec. Maximum DP Make duration: This parameter determines the duration of the maximum make signal that will be created on the line while an extension is dialing DP numbers. The value of the parameter can be entered as in the range 5-1250 msec. Minimum DP Make duration: This parameter determines the duration of the minimum make signal that will be created on the line while an extension is dialing DP numbers. The value of the parameter can be entered as in the range 5-1250 msec. If DP phones of extensions are generating out-of-standard signals, then the parameters related to DP dialing can also be set to detect those signals. Minimum Inter-digit time-out for DP dialing: This parameter sets the length of the delay period between two digits dialed consecutively in order to make sure those digits are detected correctly by the exchange. The value of the parameter can be entered as in the range 5-1250 msec. Minimum disconnect duration for on-hook (as Flash disabled): This parameter sets the duration of the period in which an extension must keep the handset on hook in order to terminate a call (while the extension does not have hook-flash authorization). The value of the parameter can be entered as in the range 5-1250 msec. That value also determines the upper limit of the hook flash period, i.e., on hook durations that are shorter than the determined period are considered as hook flash, and the ones longer than that period are considered as hanging up. Tone connection time after going off-hook: This parameter sets the length of the minimum period in which an extension has to keep the handset off hook for the handset to be detected by the system as lifted. The value of the parameter can be entered as in the range 5-1250 msec. This parameter can be employed especially to avoid such cases when the hook switch is turned on and off for very short time intervals unintentionally due to the very own characteristics of a phone while the extension is lifting the handset, the system may interpret such intervals as dialed DP digits and disconnect the dial tone. Minimum off hook duration during ringing to connect the call: In case of a coming call request, this parameter sets the length of the period in which an extension has to keep the handset off hook, in order to be detected by the system as answering the call. The value of the parameter can be entered as in the range 5-1250 msec. This parameter can be employed especially to avoid the misinterpretation by the system of the cases, when the hook switch is turned on and off for very short time intervals unintentionally while the extension is lifting the handset, due to the very own characteristics of a phone, as the call is being answered and to avoid dropping of the line. Unlike other parameters, this parameter can be programmed different for each extension.

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Charging method: This parameter is valid only for Rural Extension cards and it can be used to determine the cards’ charging method. The value entered here (metering pulses of 12 KHz, metering pulses of 16 KHz, soft polarity reversal or hard polarity reversal) can be used as follows: -

In internal calls, when the called extension answers, activates soft/hard polarity reversal.

-

In internal calls, when the called extensions ends the calls, activates soft/hard polarity reversal. (The system must be producing error tone at the end of conversation so that this application can work. For this program, refer DS Series Programming Guide-Line Connection After A Call program.)

-

In external calls through analog external lines, when metering pulse of 12 KHz or 16 KHz is received, produces metering pulse of 12 KHz or 16 KHz; or activates soft/hard polarity reversal.

-

In external calls through PRI/BRI external lines, when AOC information is received, produces metering pulse of 12 KHz or 16 KHz; or activates soft/hard polarity reversal.

CallerID transmission type: This parameter is valid only for Rural Extension cards and can be programmed as DTMF or FSK to determine the format of produced calling party number information. The entire parameters in that window will be valid for all analog extensions.

LINES

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Minimum ring on duration to detect: This parameter sets the length of the ring signal that can be detected by the system in case of an incoming call request. The value of the parameter can be entered as in the range 40-1000 msec. If the ringing lasts shorter than the entered value, then the system will not detect that as a valid ring signal. Minimum ring off duration to release the line: When an incoming call request is detected by the exchange, this is the minimum time interval for the exchange to detect that the call is over after the remote party hangs up. The value of the parameter can be entered as in the range 40-10000 msec. DP Break duration: This parameter sets the length of the DP break signal that will be transmitted to the remote system when the line is in DP signaling mode. The value of the parameter can be entered as in the range 1-250 msec. DP Make duration: This parameter sets the length of the DP make signal that will be transmitted to the remote system when the line is in DP signaling mode. The value of the parameter can be entered as in the range 1-250 msec. Line Flash duration: Making hook flash over line may be required in order to exploit some CO services or for some exchange-exchange connections. This parameter sets the period in which the line is disconnected. The value of the parameter can be entered as in the range 40-10000 msec. Interdigit time-out for DP lines: This parameter sets the length of the period in which the exchange has to wait between two consecutive DP digits, for the network, to which the exchange is connected, to detect the DP signals correctly, which are generated from lines. The value of the parameter can be entered as in the range 5-1250 msec. Metering pulse frequency upper limit: This parameter sets the upper limit of the frequency range in order to detect the pulse price signal transmitted from the network to which the exchange is connected. The value of the parameter can be entered as in the range 100-25000 Hz. Metering pulse frequency lower limit: This parameter sets the lower limit of the frequency range in order to detect the pulse price signal transmitted from the network to which the exchange is connected. The value of the parameter can be entered as in the range 100-25000 Hz. Minimum metering pulse on duration: This parameter sets the minimum duration of the pulse price signals to be detected correctly, which are transmitted from the network to which the exchange is connected. The value of the parameter can be entered as in the range 10-2500 msec. Minimum metering pulse off duration: This parameter sets the minimum wait time between two consecutive pulse price signals, which are transmitted from the network to which the exchange is connected, for the signals to be detected correctly. The value of the parameter can be entered as in the range 10-2500 msec. Current detection on line: This parameter controls whether current check will be done on an analog line. If current check is performed on a line and if the exchange does not

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detect current on that line, then the line is taken out of service, so that extensions are prevented to access such malfunctioning lines. Polarity reversal detection: This parameter controls whether polarity reversal facility activated by CO is detected by the system or not. This feature can be controlled on lines by a programming code; however, this value of this field must be set as “Yes” in order to control the analog line card totally. The parameters above are valif for all analog lines. The parameters listed below are valid only for expandable lines: Monitor: If activated, extra communication parameters of this card can be transferred to DS200.LOG file. These extra parameters will be useful especially while checking calling line party number detection facility. Delay of detection polarity: This parameter is used to determine the duration after which the system can start detecting the reversals of polarity, after accessing the external line. Although the maximum delay can be defined as 4200 milliseconds, it is recommended to keep this vale as 0 for DP lines and in the range 800 – 1200 milliseconds for DTMF lines. Duration of holding line after the end of call: In order to eliminate detection of fake ring signals at the end of calls, the line can be hold for a certain period. This parameter is used to program this period. Polarity Reversal Detection Frequency: The counter for frequency of polarity detection function polling can be programmed here. Increasing this value is polling that algorithm more frequently. For Incoming Calls Duration of Holding the Line After the End of Call: After an incoming call is terminated, the line will not be accessible for the programmed period with this parameter.

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E&M LINES

Seizure time: This parameter is used to program the minimum duration for E signal detection in incoming calls. Wink time for incoming calls (wink start): This parameter is used to program the wink waiting duration in incoming calls for wink start signaling. Max. Dial pulse make duration detection time: This parameter is used to program the maximum DP make duration. Min. Dial pulse make duration detection time: This parameter is used to program the minimum DP make duration. Max. Dial pulse break duration detection time: This parameter is used to program the maximum DP break duration. Min. Dial pulse break duration detection time: This parameter is used to program the minimum DP break duration. Min. IDP detection time: This parameter is used to program the minimum duration between digits that can be detected. DP make sending duration: This parameter is used to program the DP make sending duration. DP break sending duration: This parameter is used to program the DP break sending duration. DP sending IDP: This parameter is used to program the duration between DP digits. Minimum detection to close: The minimum detection time required to release the line can be programmed with this parameter.

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Wait duration between receipt of wink and sending digits (for delayed start): This parameter is used to program the duration between wink receipt and sending of the digits to the line and it is valid for delayed start signaling only. Wink wait duration after seizing the line (for wink start): This parameter is used to program the duration of waiting for wink for outgoing calls and it is valid for wink start signaling only. Duration for waiting the end of the wink: This parameter is used to program the duration of waiting for wink to end and it is valid for wink start signaling only. Relay time: Relay activation time can be programmed with this parameter. Wink waiting time for o/g calls (for delayed start): The duration of waiting for the wink in outgoing calls for delayed start signaling can be programmed with this parameter. Monitor: Monitor messages can be activated with this parameter. Line signaling: The signaling types of each line can be programmed separately for incoming and outgoing calls with this parameter. The duration for the system between number detection and Ear signal: This parameter is used to program the delay between starting to detect numbers after detection of Ear signal for “continuous seizer ack” and “immediate start” signaling modes. The hexadecimal table for E&M lines has extra parameters for EX200 (4PLC/0) cards. If these parameters are not programmed, the cards will operate as regular E&M lines. These parameters are explained below: -

Card slot no: At most 11 EX200 (4PLC/0) cards can be installed on a system and these cards can be placed only in 1st and 2nd racks. In order to have proper operation of the cards, it is necessary to program their slot numbers. The slot number of the first card must be entered in column 0 of 6th row. The slot numbers of the remaining cards must be entered in order between columns 0 and 9 of 5th row.

-

Parameters per line: Starting from column 1 of 6th row upto column 2 of 19th row, the following parameters must be programmed: * Minimum DP make signal duration that can be detected on 1st line of first EX200 (4PLC/0) card (msec), minimum DP break signal duration that can be detected on 1st line of first EX200 (4PLC/0) card (msec), interdigit time-out between digits that can be detected on 1st line of first EX200 (4PLC/0) card (x 5 msec), * The durations for 2nd line of first EX200 (4PLC/0) card, * The durations for 3rd line of first EX200 (4PLC/0) card, . . . * The durations for 4th and last line of 11th EX200 (4PLC/0) card.

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-

Seizure time: For incoming calls, the minimum duration for E signal detection is programmed at column 0 of row 20 to take the values in between 10 – 1270 seconds. The duration = the value entered (converted to decimal format) x 5 milliseconds.

-

Tone off waiting time: For outgoing calls, tone of the line is expected to turn off within a certain period after seizing the line. This period is programmed at column 1 of row 20 to take the values in between 80 milliseconds and 10 seconds. The period = the value entered (converted to decimal format) x 20 milliseconds.

-

Max. DP make duration: The maximum DP make duration is programmed at column 2 of row 20 to take the values in between 10 and 1270 milliseconds. The duration = the value entered (converted to decimal format) x 5 milliseconds.

-

Min. DP make duration: The minimum DP make duration is programmed at column 3 of row 20 to take the values in between 5 and 1270 milliseconds. The duration = the value entered (converted to decimal format) x 5 milliseconds.

-

Max. DP break duration: The maximum DP break duration is programmed at column 4 of row 20 to take the values in between 10 and 1270 milliseconds. The duration = the value entered (converted to decimal format) x 5 milliseconds.

-

Min. DP break duration: The minimum DP break duration is programmed at column 5 of row 20 to take the values in between 5 and 1270 milliseconds. The duration = the value entered (converted to decimal format) x 5 milliseconds.

-

Min. IDP detection duration: The minimum duration between digits that can be detected is programmed at column 6 of row 20 to take the values in between 10 and 1270 milliseconds. The duration = the value entered (converted to decimal format) x 5 milliseconds.

-

DP make sending duration: If line based durations are not entered (starting from row 6), column 7 of row 20 is set to program the DP make sending duration to take the values in between 2 and 254 milliseconds.

-

DP break sending duration: If line based durations are not entered (starting from row 6), column 8 of row 20 is set to program the DP break sending duration to take the values in between 2 and 254 milliseconds.

-

DP IDP sending duration: If line based durations are not entered (starting from row 6), column 9 of row 20 is set to program the duration between DP digits to take the values in between 10 and 1270 milliseconds. The duration = the value entered (converted to decimal format) x 5 milliseconds.

-

Minimum detection to close: The minimum detection time required to release the line is programmed at column 0 of row 21 to take the values in between 10 and 1270 milliseconds. The duration = the value entered (converted to decimal format) x 5 milliseconds.

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-

Wait duration before sending the digits: After receipt of acknowledgement, line is kept seized for a duration before sending digits. This duration is programmed at column 1 of row 21 to take the values in between 10 and 1270 milliseconds. The duration = the value entered (converted to decimal format) x 5 milliseconds.

-

Wait duration for seizure ack.: After seizing the line, waiting duration for acknowledgement is programmed at column 2 of row 21 to take the values in between 80 and 10160 milliseconds. The duration = the value entered (converted to decimal format) x 40 milliseconds.

-

Wait duration for seizure ack. signal valid: After seizing the line, waiting duration for validation of acknowledgement is programmed at column 3 of row 21 to take the values in between 80 and 10160 milliseconds. The duration = the value entered (converted to decimal format) x 40 milliseconds.

-

Relay time: The relay activation time is programmed at column 4 of row 21 to take the values in between 40 and 5080 milliseconds. The duration = the value entered (converted to decimal format) x 20 milliseconds.

-

Monitor: Extra monitor messages can be activated by entering 1 at column 5 of row 21. If entered as 0, those messages will not be recorded.

-

Min. on-hook time for connected party: While dialing DP digits, the minimum duration for detecting called party’s on-hook is programmed at column 6 of row 21 to take the values in between 0 and 10160 milliseconds. The duration = the value entered (converted to decimal format) x 40 milliseconds.

-

Min. DP make duration for services and PCM type: The minimum DP make duration for services and PCM type is programmed at column 7 of row 21 to take the values in between 2 and 254 milliseconds.

-

Min. DP break duration for services and PCM type: The minimum DP break duration for services and PCM type is programmed at column 8 of row 21 to take the values in between 2 and 254 milliseconds.

-

IDP duration for services and PCM type: The minimum duration between digits that can be detected for services and PCM type is programmed at column 9 of row 21 to take the values in between 10 and 1270 milliseconds. The duration = the value entered (converted to decimal format) x 5 milliseconds.

-

Transmit gain: Transmit gain for end point calls is programmed at column 0 of row 22 to take the values in between 0 and 7.

-

Receive gain: Receive gain for end point calls is programmed at column 1 of row 22 to take the values in between 0 and 7.

-

On-Hook DP make signal: For 2nd PLC mode, on-hook pulse duration is programmed at column 2 of row 22 to take the values in between 40 and 5080 milliseconds. The duration = the value entered (converted to decimal format) x 20 milliseconds.

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-

PLC mode: The PLC mode can be set as mode 0 and mode 1 for each line. The least significant 4 digits of the binary format of the hexadecimal value signify the mode of lines. (e.g. D activates mode 0 for 2nd line whereas the other lines are set as mode 1. ) In mode 1, if E wire is shorted to ground, the system detects this as an error, produces an alarm and that PLC line is automatically put out of service. When E wire and ground are disconnected, the line is put into service again. PLC card software and main system software must be of versions AAN and Z_ADK in order to have this facility working.

ISDN/DIGITAL EXTENSIONS

Language: The language of the messages shown on the screen of telephones in the following cases can be programmed: -

When dialled digits do not exist in the numbering plan of the system,

-

When MSN number definition of the telephone is not correct,

-

When dialled digits are accepted as a valid feature activation code of the system.

LED function: If programmed as “On”, the LEDs of fast dial buttons of digital extension telephones as well as fast dial buttons on Iris Explorer programs used by ISDN BRI or digital extensions are functional. If this value is programmed as “Off”, these LEDs do not function.

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ISDN BRA LINES

Connection Type: If can be programmed as “PP” (Point-To-Point) or “PMP” or automatic configuration. If programmed as “PMP”, the system first tries configuring the lines as Point-To-Multi-Point. If this configuration fails, the lines are automatically configured as Point-To-Point. Calling/Called/Connected party number type and plan: The type and plan for the numbers can be programmed with these parameters.

PRI LINES

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(PRI) B channel selection: This parameter is used to program B channel selection in order to have an efficient traffic management. If the PRI line is used for connections to C.O., this field must be selected as "From first to last (B1-B31) ". If the PRI line will be used for QSIG connections, this field must be selected as "From last to first (B31-B1) ". (PRI) Relay Position (RX/TX pinout): Not used. (PRI) Dialed digit control: The exchange can check the dialed numbers in two ways for the calls through PRI ISDN lines: 1. The time-out check (wait for 4 sec.): In that case, if there happens a delay of 4 seconds between two consecutive digits of the dialed number, then the digits dialed so far are transmitted as in block structure (N-Block) in ISDN format and the rest of the digits dialed afterwards are transmitted in DTMF format. 2. Digit count check for a dialed number (Count digits): In that case, the quantity of digits to be dialed through the PRI ISDN lines is determined according to the first dialed number. Unless the determined number of digits have been dialed, the number is not transmitted to the line: a) If the first digit to be dialed is 0, then a number is expected to be dialed with digits whose quantity has been determined as in the field “Long distance number digit count“. b) If the first digit to be dialed is 1, then a number with 3 digits is expected to be dialed. c) If the first digit to be dialed is neither 0 nor 1, then a number is expected to be dialed with digits whose quantity has been determined as in the field “Local number digit count“. (PRI) Local number digit number: If “Dialed number check” has been selected as “Count digits”, then, for the cases when numbers do not start with 0 or 1, the quantity of digits for a number expected by the exchange to be considered as a local number is determined. (PRI) Long distance number digit number: If “Dialed number check” has been selected as “Count digits”, then, for the cases when numbers start with 0, the quantity of digits for a number expected by the exchange to be considered as a long distance number is determined. Error monitoring: This is used for monitoring the line against possible problems by the Kardax program (which is special software designed by Karel). For the case when the value is “0”, no parameter is monitored. When programmed as “1”, PRI lines can be monitored. (PRI) Connection Type: If PRI is connected to a router or to another PABX and if Q.SIG features are required to be used on this line then the network mode must be selected. Otherwise, PSTN mode can be selected.

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(PRI) Collect Digits: This parameter is used to define the number dialing mode of the PRI line. If “Yes” is selected then N-Block dialing is use, otherwise overlap dialing is used. For Q.SIG mode “No” must be selected. (PRI) Router Mode: If the PRI line is to be connected to a router, to provide the full efficiency for the communication between the PRI line of the system and the router, router mode must be activated, otherwise must be deactivated. (PRI) AOC pulse price: If the C.O. is sending AOC information as currency instead of units, then the cost of unit AOC must be defined in this field. (PRI) Send Notify and Facility messages: If programmed as “Yes” notify and facility messages are sent to the line. Otherwise, those messages are not sent. (PRI) Calling/called/connected party number type and plan: The type and plan for the numbers can be programmed with these parameters. (PRI) Call proceeding/alerting/disconnect progress indicator: Progress indicator information element of this ISDN messages can be programmed with these parameters. (PRI) The delay in sending digits…: The digits dialed by extensions are sent to the line after a certain period of time. When “collect digits” is activated / deactivated on the card, this delay duration can be programmed with these parameters. (PRI) Calling Party Presentation Status and Screening Indicator…: The screening indicator and presentation status of calling party number when CLIR is activated / deactivated can be programmed with these parameters. Especially presentation status parameters are important: sometimes even tough the extension activates / deactivates CLIR, number presentation status change is not recognized by the connected network. In such cases, it is necessary to try different values of these parameters. (PRI) National/international code for called party number: These values can be programmed as 0/00 or 8/810. If they are programmed as “Automatic” the value of parameter “Called Party Number Type” is taken into consideration. (PRI) T303 timer…: After SETUP message, the time for waiting SETUP ACK or PROCEEDING message is programmed here. (PRI) Mode Selection Word: Cyclic Redundancy Check (CRC) and Remote Alarm Indicator (RAI) are controlled here. (PRI) Transmit Alarm Word: CRC and RAI in alarm applications are controlled with this parameter. (PRI) NFAS Control Word: NFAS control can be programmed with this parameter. (PRI) Multiframe and Data Link Selection: This value is pre-set as 0 and, it cannot be modified (PRI) Line impedance: Line impedance can be programmed as 75 or 120 Ohm

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(PRI) Sending Complete: SECO (Sending Complete) information element can be removed from the SETUP message if this value is set as 1. The default value is 0 and when the system is sending the digits (as in dialing from private/common pools), SECO is included in SETUP message. (PRI) T304 Time: The duration to wait for PROCEEDİNG message from the line after receipt of SETUP ACK message and/or after and INFO message is sent to the line can be programmed by this value. Follow Me Choice: This parameter is used to decide the number of calling party in forwarded external calls. The alternatives are “number of the extension that has activated Follow Me” or “the number of the external caller that want to reach the extension”. (PRI) Connected party number presentation when COLP is active: Used to decide presentation of connected party number when COLP service is active. (PRI) Connected party number screening indicator when COLP is active: Used to decide screening indicator of called party number when COLP service is active. (PRI) Connected party number presentation when COLR is active: Used to decide presentation of connected party number when COLR service is active. (PRI) Connected party number screening indicator when COLR is active: Used to decide screening indicator of called party number when COLR service is active. ECMA Mode: This parameter is used to the select the QSIG standard as PRI DSS1 (for standard PRI protocol) or QSIG ECMA for QSIG signalling as per ECMA standards. Card Type: The signaling of E1 card can be selected as PRI, CAS R2 or CAS DTMF with this parameter. The card must be turned off and on to have this programming working. Send CONNECTACK: If transmission of CONNECTACK signal in response to the CONNECT signal received from network is causing problems, this parameter can be used not to send CONNECTACK.

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TWT LINES

Error monitoring: This is used for monitoring the line with Kardax program (when set as 1). If set as 0, Kardax monitoring is not available. (TWT) DTMF transmit gain index: The transmit gain level required for sending DTMF digits before the cadence is produced must be entered in this field. (TWT) DTMF receive gain index: The receive gain level required for sending DTMF digits before the cadence is produced must be entered in this field. (R2-TWT) Local number digit number: The minimum number of digits that is necessary to be sent to R2 or TWT line for local calls must be entered in this field. (R2-TWT) Long distance number digit number: The minimum number of digits that is necessary to be sent to R2 or TWT line for long distance calls must be entered in this field. (R2-TWT) Received called party number: The number of digits of the called party must be entered in this field. Log: Extra monitor messages can be activated and sent to DS200.LOG file. This setting is made separately for each TWT channel. Signaling: For each TWT channel, DP, DTMF or R2 signaling scheme can be selected.

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Received Called Party Number: When the network is not able to send an indication that the number of calling party is sent, this parameter can be used to set the number of digits of calling party number for incoming calls. Generated DP ON Duration: The ON duration of DP pulses when line is in DP signaling mode. Generated DP OFF Duration: The OFF duration of DP pulses when the line is in DP signaling mode. Timeout Between DP Digits: The delay between two DP numbers when the line is in DP signaling mode. Generated DTMF ON Duration: The ON duration of DTMF signal when the line is in DTMF signaling mode. Generated DTMF OFF Duration: The OFF duration of DTMF signal when the line is in DTMF signaling mode.

R2 LINES

Error monitoring: This is used for monitoring the line with Kardax program (when set as 1). If set as 0, Kardax monitoring is not available. (R2-TWT) Local number digit number: The minimum number of digits that is necessary to be sent to R2 or TWT line for local calls must be entered in this field.

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(R2-TWT) Long distance number digit number: The minimum number of digits that is necessary to be sent to R2 or TWT line for long distance calls must be entered in this field. (R2-TWT) Received called party number: The number of digits of the called party must be entered in this field. (R2) CGPN (Calling party number) sending: This parameter is used to program whether CGPN is sent to line or not. (R2) CGPN (Calling party number) request: This parameter is used to program whether CGPN is requested from the other party or not. (R2) Inter-register signaling mode: This parameter is used to program the signalling type as R2 or DTMF. (R2) R2 resultant B signal: This can be programmed as free with/without charging. (R2) Number of digits for CLIP: Number of digits in the calling party line number can be programmed with this parameter. (R2) Line opening message: This parameter is available only in R2 mode. It can be programmed to open the line after alerting or connect message. (R2) Sending digits complete indicator: This value must be used as 15. (R2) For o/g calls delay between digits: In outgoing calls, the delay between the dialled digits can be programmed with this parameter. (R2) Alerting message: The moment of sending alerting message can be programmed as immediately or after PROCEEDING message. (R2) Number of R2 cards in the first rack: The number of R2 cards in the first rack must be entered here. (R2) Signaling and slot for R2 cards: The signaling (R2/DTMF) and slot numbers of R2 cards in the first card must be defined by these parameters. Received Called Party Number: When the network is not able to send an indication that the number of calling party is sent, this parameter can be used to set the number of digits of calling party number for incoming calls. R2, DTMF Called Party Tone Listen After Number of Native ID Digits: When Native ID is used, number of digits of Native ID must be entered here. If Native ID is not used, 09 must be used. Incoming Numbers are Sent to the System: In incoming calls, you can select to send the numbers received from the line to the master side in overlap format or n-block format. In Incoming Messages, IALERT Message is Sent: This parameter can be used to select ALERTING message (which is received from the line) or USERFREE signal (instead of alerting signal from the line) to be used in communication between R2 card and master side.

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Card Type: The signaling of E1 card can be selected as PRI, CAS R2 or CAS DTMF with this parameter. The card must be turned off and on to have this programming working. (R2) Extension numbers: These fields are used to let external callers dial limited number of 2-3 digit extension access codes when the main portion of extensions have access codes with more digits. The first and second digits (from right) of extension access codes that can be called can be entered in these fields. Line Signal RELEASED / SEIZURE / SEIZUREACK / ANSWER / CHARGING /CLEARBACK values: These values must be programmed as per the requirementst from the network and must not be modified without consulting to Karel DP ON-OFF / IDLE – BUSY Line Signal Values: These parameters are used in CAS protocol and must not be modified without consulting to Karel.

V.30. MULTIPLE PORT OPERATIONS MENU DS series systems offer big capacities and in some cases it may be cumbersome to make the necessary programming for each extension/line one by one. To overcome this burden, offers an option, which enables programming of parameters for multiple ports in a single window. Multiple Port Operations menu is used for this purpose and offers assembled programming for extensions and lines. The windows for extensions and lines are the same. Therefore assembled programming only for extensions is explained in the following sections. This menu uses the following window:

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In this window, the members of the assembled programming group can be selected as: -

Manual selection by clicking on their check boxes, or totally at once by clicking on the check box included in the toolbar. In this case, the selected members must be button. carried on the window at the left side by clicking the

-

Selecting a previously formed port list.

After clicking “Continue” button the next window for selecting the features to be programmed appears:

In this window, the programming parameters can be selected as: -

Manual selection by clicking on their check boxes, or totally at once by clicking on the check box included in the toolbar. In this case, the selected parameters must be carried on the window at the left side by clicking the button.

-

Selecting a previously formed port list.

After making the parameters’ selection, when “Continue” button is clicked, the following window appears:

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In this window, the desired parameters can be modified. Once right-clicked on a value as shown in the next figure, two extra programming options appear:

-

Fill following rows with this value: This option can be used to enter the same value to all ports listed after the active one.

-

Fill all the column with this value: This option can be used to enter the same value for all selected ports.

-

Search this value in the row: This option can be used to go the next port that has the same parameter value.

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V.31. PARAMETER COPYING MENU Parameter Copying menu is used for copying parameters of a single extension or line to multiple extensions / lines. The windows for extensions and lines are the same. Therefore parameter copying for extensions is explained in the following sections. This menu uses the following window:

In this window the parameters that will be copied to the other ports can be selected. When “Continue” button is pressed, the following window appears:

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Within this last window, the source port can be changed with “Assign as source” or “Delete source port” buttons. Then, the selected parameters can be copied to the selected ports by the buttons in “Add to selection” part.

V.32. NON-VOLATILE MEMORY OPERATIONS MENU This menu uses the following window, which includes three buttons in order activate several options.

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The first option Write into memory allows saving the programmed parameters, which have already been saved in the volatile memory, into the non-volatile memory in order to preserve them in case of a power failure. When this button is clicked, the parameters are saved after having the confirmation. The second option Read from memory loaded parameter values that are in the nonvolatile memory of the exchange simultaneously both to the volatile memory and to automatically. Hence, it is possible to view and modify the parameters the directly, which are in the non-volatile memory. When this button is clicked, the parameters are loaded after having the confirmation. The third option Delete memory sets all of the parameter values in the non-volatile memory to their default values. In that case, either the exchange should be reprogrammed from the beginning, or a previously saved parameter file should be loaded. That option is especially useful if there have been some undesired changes in the parameter values, which are active on the exchange, or if the exchange is not functioning properly.

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V.33. RCM MENU This menu activates RCM option with the purpose of collecting call data from system. The collected data can be stored as an Access or text file for later use. This option appears only when

runs in server mode.

The window consists of three parts. a)

The first part is used to control RCM function with “Start RCM” and “Stop RCM” buttons.

b)

The second part shows the last call record and info record (e.g. card turn off / turn on, night guard code activation).

c)

The last part is the Settings part where: - The format of the file of stored data can be specified. - RCM option can be activated automatically at each operation of

.

- The file format and auto RCM activation settings can be applied.

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V.34. FILE OPERATIONS MENU This menu has several options. The first option Load from file is used for loading the parameters of a backup file onto the system, with the following window:

The parameter file can be selected from the list that appears on the left part of the window. Once the file is selected, the windows that appear on the right side offer the following options: -

File properties: This window shows the time and data when the parameter file was formed; the version of system software, on which the file was formed; the version , which was used in forming the backup file and the version of the of backup file inside structure.

-

To be erased before loading: This window can be used to select parameters that will be erased from the system before the backup parameter is loaded.

-

File content: This window shows the consistency information. The parameters that , but that cannot be supported in can be processed with the currently used the backup file are shown in red.

-

Content to be loaded: The parameters that will be loaded onto the system can be selected in this window.

The toolbar at the bottom of the window shows whether the file is in match with current system’s configuration and it will be loaded on the system or not.

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Note: Parameter backup file of a configuration with EX200 (0/16C) cards can be uploaded on a configuration with EX200 (0/16) and/or EX200 (0/16R) cards. Vice versa is not working: Parameter backup file of a configuration with EX200 (0/16) and/or EX200 (0/16R) cards cannot be uploaded on a configuration with EX200 (0/16C). The second option Save to file is used for forming a backup file of the current system, with the following window:

This window can be used to select the parameters that will be saved in a backup file. After selecting the parameters from the list on the right side of the window, “Continue” button can be selected to give a file name and start the process.

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The third option Data print is used for printing the parameters of the current system, with the following window:

This window can be used to select the parameters that will be printed. After selecting the parameters from the list on the right side of the window, “Print” button can be selected to finalise the process. The output will be the “print.txt” file, which will automatically formed in the folder where idea.exe file exists.

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V.35. USER/SECURITY OPERATIONS MENU This menu has several options. The first option Users used for defining users and their passwords. These users have the authority to use program within their authority levels determined in this window:

The user, which has been defined as Supervisor during installation of the program, can be seen in this option. The password for this user can be modified by using “Password” field. If desired, other users can be added to the users list by “Add user” button, or these added users can be deleted by the “Delete user” button. Once “Group” field is double-clicked, a list of authority levels appears. The authority levels of the users can be selected from this list as follows: -

Supervisor: The user has the right to access all menus of

.

-

Advanced Programmer: The user has the right to access all menus of except for “Users…”, “Activity Logging…” and “PABX password” options of “User/Security Operations” menu.

-

Programmer: The user cannot make any programming on EEPROM tables and he does not have the right to access “Users…”, “Activity Logging…” and “PABX password” options of “User/Security Operations” menu. He can use the other programming parameters.

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-

Backup Operator: The user cannot make any programming, he can only access “File operations”, ”Non-volatile memory operations” menus and “Change password” option of “User operations” menu.

-

Guest: The user cannot make any programming, he can only access ”Tests and Reports”, “Settings”, “Quick Call Buttons” and “Phonebook” menus in addition to “Save to file” & ”Data print” menus of “File operations” menu.

-

Port programmer: This user is defined together with the range of ports that he can program. The user can do the following only for the cards within the given port range: •

Program port / EEPROM parameters

•

Start tests

•

Power off / power down the cards

The second option Change password is changing the password being used. In this window, the user is required to enter the old password, define the new password and confirm the new password. The third option Activity Monitoring… is used to trace the programming, tests and print jobs made through , except for private pool programming of extensions. When this option is selected, the following window shows the recent modifications on programming:

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The fourth option PABX password is used to define system passwords to run for different user levels. These passwords, which will be used for security, are kept in the non-volatile memory of the system and it is recommended to defined different passwords for different user levels.

The window for this option shows whether a password for the system has been defined or not. “PABX Password” field must be filled for the required user level. The system password must be of at least 8 and at most 20 characters and it must contain at least 2 letters and 2 numbers. Once defined, the users can run by entering their user names together with their own passwords and then system password. Otherwise, the program will not open. PABX Password before connections can be disabled only by “Supervisor” with the “lock” – “unlock” buttons on top of the window. The password of the system can be also be deleted by Remote Programming. In order to make use of this service, you need to consult to your technical service.

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V.36. TESTS AND REPORTS MENU This menu has several options. Line statistics is used for having statistics of the calls made through external lines when LCR is activated on your system. When this menu is selected, REPORT and TRUNKLOG folders are automatically formed under the same directory of program. The statistical information is stored under these folders. “Settings” tab in the upper part of this window is used to define the name for the route, the incoming and outgoing line of the route.

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“Statistics Forming” tab in the upper part of this window is used to form the statistical information for the lines, which are defined in the previous tab.

“Report” tab is used to have the report of statistical information in the specified period. If desired, data can be entered in “System name” and “Reporter name” fields.

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The process can be seen in the next window after pressing “Generate report” button.

“Show report” button can be used to open the report in HTM format. The same report is also stored in TRUNK.HTM file of REPORT folder that automatically forms under the program is installed. A sample report is given below: folder where

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The classifications in this report are given below: For outgoing calls: Channel: Total number of the lines in the PBX group to the given route. Total: Total number of the calls made towards the route. Overflow: The number of the call attempts, which are denied by the system internally due to lack of resources. Alert: The number of the calls ringed on the external party. Busy: The number of busy calls. Connect: The number of calls, which are answered by the external party. Cancel: The total number of calls cancelled by the extensions or by the network before the call reaches the destination. Duration: The total duration (in minutes) of calls to the given route. Erlang: Total duration of calls to the given route divided by total duration of report range. For incoming calls: Channel: Total number of the lines in the PBX group from the given route. Total: Total number of the calls received from the route. Alert: The number of the calls ringed on the extensions. Busy: The number of busy calls. Connect: The number of calls, which are answered by the extensions. Duration: The total duration (in minutes) of calls from the given route Erlang: Total duration of calls from the given route divided by total duration of report range. The reports of line statistics can also be opened as a text file under TRUNKLOG folder that automatically forms under the folder where program is installed. TRUNKLOG folder includes the following files: -

ddmmyyyy.log: This file shows the report for the latest statistics. Its name is the date of the Monday of the current week. (e.g.23052005.txt)

-

olddet.log: The statistics of earlier weeks.

-

detail.log: This file also shows the latest statistics with respect to line access codes.

The lower part of first option is to handle automatic statistics. Provided that program is running and “Automatic line statistics” box is checked, statistical information of external calls can also be obtained automatically. This automatic operation takes place periodically in the defined intervals. The first time, at which statistics will be obtained, can also be programmed. This option is especially useful to obtain statistics reports for short intervals. The system has a unique counter related to calls of each line and it cannot divide this information into different periods of time. This time discrimination for statistics reports can be provided only by using the “Automatic line statistics” option. By this way, the cumulative values for each line is received by , saved on the PC and the system side is reset. So, statistical information on time bass is formed on the PC.

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Rural Extension Tests option is used to test extension circuits of rural extension cards in your system. With this option, the list of rural extension cards and their ports appears. After the desired extensions/cards are selected by marking their check boxes, “Start test” button can be pressed. After the tests are finalized, the results appear on the screen with details or as summary in the following windows:

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Analog Trunk Tests option is used to test the dial tone on analog lines. With this option, the list of analog line cards and their ports appears. After the desired lines/cards are selected by marking their check boxes, “Start test” button can be pressed. After the tests are finalized, the results appear as follows:

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E&M Trunk Tests option is used to test the dial tone on E&M lines. With this option, the list of E&M line cards and their ports appears. After the desired lines/cards are selected by marking their check boxes, “Start test” button can be pressed. After the tests are finalized, the results appear as follows:

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DSP Resource Usage Statistics option is used to test the DSP resources of the system. With this option, the list of racks on the system appears. After the desired racks are selected by marking their check boxes, “Start test” button can be pressed. After the tests are finalized, the results appear as follows:

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Common Statistics option is used to view the status of DTMF receiver allocations and call requests.

After receipt of statistics by “Form statistics” button, “Report” tab is used to have the report in the specified period. If desired, data can be entered in “System name” and “Reporter name” fields.

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The process can be seen in the next window after pressing “Generate report” button.

“Show report” button can be used to open the report in HTM format. The same report is also stored in COMMON STATS.HTM file of COMMON_STATS folder that

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automatically forms under the folder where report is given below:

program is installed. A sample

The reports of this statistics can also be opened as a text file under COMMON_STATS folder that automatically forms under the folder where program is installed. In addition to the HTM format report, this folder includes the following text file: ddmmyyyy.cmn: This file shows the report for the latest statistics. Its name is the date of the Monday of the current week. (e.g.23052005.cmn) The lower part of first option is to handle automatic statistics. Provided that program is running and “Statistics forming period” box is checked, statistical information of DTMF receiver allocations and call requests can be obtained automatically. This automatic operation takes place periodically in the defined intervals. The first time, at which statistics will be obtained, can also be programmed.

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V.37. MASTER SOFTWARE UPDATE MENU This menu can be used to connect to TFTP server and then to upgrade main software of your system

“Write to Non Volatile Memory Before Upload” option can be selected to first save parameters into memory and then update software. “Make a Full System Backup Before Upload” option can be used to first have a backup of the system and then to make the upgrade. Note: If your system has a CPUII or and older versioned CPU card, software can be updated through serial port. To make this upgrade, instead of this menu the upload option in opening window must be used.

V.38. EVM SOUND UPDATE This menu can be used to load Auto Attendant messages on the EVM200 card from previously formed WAV files. It is possible to load 128 messages for each of the available two language options.

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When “Start” button is pressed after selecting language and message box numbers, TFTP server defined on CPUIV card is accessed and WAV messages are copied on the selected boxes one by one. Note: WAV files must have been previously formed and named. They must be in the following format •

8 bit mono

•

A-law

•

64Kps

V.39. INTEGRATED IVR SOUND UPDATE This menu is used to load music file and Auto Attendant messages onto CPUIV card from previously formed WAV files.

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When “Start” button is pressed after selecting language and message box numbers, TFTP server defined on CPUIV card is accessed and WAV messages are copied on the selected boxes one by one (ACD064.WAV ...... ACD085.WAV and ACD128.WAV (for internal music) for Turkish. and ACDENG064.WAV.....ACDENG085.WAV for English). The WAV files must be in the following format: •

8 bit mono

•

A-law

•

64Kps

V.39. DIRECTORY OPERATIONS This menu is used for central phonebook applications (LDAP) and it appears only in configurations with CPUIV cards. “Start Update” option refreshes numbers and names of system ports and common pool. After this update, the telephones that can use LDAP can make phone number searches with the updated information. “Export Directory” option transfers numbers and names of system ports and common pool to LDIF or XML file.

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V.40. SETTINGS MENU This menu has options for logging tools of

program.

Settings option is used to define the parameters of Activity Monitoring option of User/Security Operations menu. If desired, tracing of the programming operations can be deactivated in this window. When “Change” button in “Record quota” field is clicked, the number of records to be traced (starting with the last record) can be determined. Log file settings option is used to control the size of DS200.LOG file. When the defined file size quota is reached, the log file is split. The old log files are indicated by numbers starting from 1. Maximum number of log files that can be archived can also be specified. If the number of files exceeds the limit, the oldest log file is erased and the archive log files are slid.

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VI. OFF-LINE CONFIGURATION One of the beneficial facilities of is its possibility to build up a configuration in off-line mode. By use of this facility, the configuration can be stored in a file for later use, e.g. parameter upload on another system with identical configuration. This facility, which might especially be helpful for technical service usage, can be activated only when runs through a shortcut with “ –cconfig” command. A shortcut with this command is also automatically copied under the same folder of the program during installation. with “ –cconfig” command is run, the option “Create File & When shortcut of Connect” appears on the initializing window of the program.

When this button is pressed, off-line configuration window appears:

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This window offers you the following facilities: -

You can select any card from the list on the right side of the window, or from “Add Card” option of “Options” button; and then drag/drop that card to any slot on the left side.

-

Using “Fill With This Card” item of “Options” button, you can fill the other locations you desire with the selected card (e.g. all slots in that tower, all slots in that rack, succeeding racks).

-

Using “Import File Configuration” item of “Options” button, instead of placing the cards one-by-one, you can use a complete configuration of another file.

-

Using “EEPROM Size” item of “Options” button, you can change the EEPROM table size of the selected card. This option is designed for rural applications.

-

Using “Delete” item of “Options” button, you can delete the selected card or the cards of that rack, that tower or entire configuration.

-

You can undo the modifications in the configuration.

-

You can determine the main system software. ,

-

You can decide whether the parameters of virtual extensions will be included in the file or not.

-

Using the help option on the left bottom side, you can reach the necessary explanations.

After deciding the cards’ locations, you can proceed with “Next” button and give a name to the file you have formed. Now, you can start working on parameter programming. On a configuration file that is formed with this method, Restricted/permitted Numbers, Phone Lock Table, Memories, First Digits Table, GPBX Table, Alarm Table, External Numbers, Quick Call Table menus cannot be used.

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VII. PROGRAMMING MULTIPLE SYSTEMS program has an additional module to program multiple systems can activate this option. simultaneously. Only “Supervisor” user level of The following points must be considered for this option: 1)

The target systems must have the same CPU software version.

2)

The target systems are reached over server applications: LAN Adaptor card or Net-Console server; i.e. the programmed systems must have IP connection.

3)

The configuration of the systems is important: a. If the configuration and numbering plan of the systems are identical, all parameters of all systems can be programmed in a single attempt b. If there are differences in configurations / numbering plans, only matching parameters can be programmed (e.g. system parameters can always be programmed.)

Programming begins with connection to a single system. The main idea here is to record the programming session on a single system and then copy this programming session to the other systems.

VII.1. FORMING A PROGRAMMING TEMPLATE ON THE FIRST SYSTEM Connect to a single system by the main window.

program. Press the red circle on the bottom of

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After pressing the red circle, program will appear in a simplified version that shows the programmable parameters appropriate for multiple system programming. In this simplified window, the required programming can be made within the active connection. The programming will be active on the connected system. When programming is finalized, press the green circle on the bottom of the main window and save the last programming session in a *.rcf file. The program will return to its original view.

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VII.2. PROGRAMMING MULTIPLE SYSTEMS THROUGH TEMPLATE With “Supervisor” role, press the blue triangle on the bottom of main window; or run the shortcut “Multi-PABX Programmer” and enter the program with “Supervisor” role. The following window will appear:

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Aş the first step, “Add PABX” button must be used to form the list of systems in the following window:

“Delete PBX” button can be used to remove systems from the list. Since the systems are required to have same version software, versions of the systems selected on the left side can be checked from “Query master software” button. The program will connect to the systems and check their versions. The successful connections will be notified with software version; the unsuccessful connections will be notified with a warning.

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Select the previously formed *rcf file through “Select File” button and press “Start Selected” button for programming. If programming cannot be made due to a conflict, related warning message will be displayed.

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During programming, “Stop Selected” button can be used to abort the process. As much systems as desired can be programmed with this option. But file will be loaded to groups of 2 systems sequentially. This option can also be used to update software and EVM200 Auto Attendant messages on all systems through the “Update master software of selected PBXs” and “Update EVM sounds of selected PBXs” buttons on main window.

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VIII. AUTOMATIC BACKUP MANAGER program has another module to handle backups on multiple systems simultaneously. With this option backups can be retrieved from / loaded to multiple systems. This can be programmed as a scheduled task as well. The module is accessed through the shortcut “Automatic Backup Manager”.

The first step is to form a list of systems. The list formed for Multiple PBX Programmer module is valid for Automatic Backup Manager as well. The backup files will be formed for the systems selected from the list on left. “Create Scheduled Backup Task” button can be used to open Windows Scheduler and then to enable backup process on the systems at desired periods. The following windows will appear in this case:

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After the schedule settings are made, Windows operating system will run Automatic Backup Manager at predefined times automatically and perform backup process. The PC must be ON at those times, otherwise, the process will not take place. Backup process can be made in two forms: 1)

Retrieving backup files form systems onto PC.

2)

Uploading backup files from PC to systems.

The operation mode is set from the rightmost arrow on the main window. If arrow is pointing upwards, the mode is “Restore” to load the last backup file from PC to system. If the arrow is point downwards, the mode is “Backup” to retrieve parameter file to PC.

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“Settings” on button on main window can be used to define some parameters for backup files.

The backup file can be browsed in this window. Some limits can be also defined for the backup files that will be retrieved from systems and copied on PC. 1)

Unlimited: Each backup file will be saved on the PC as a new file.

2)

Limit number of files to: The folder will be able to contain as much number of files as specified. When this number is exceeded, with each new backup file the oldest file will be deleted from the folder. This setting is recommended if backups will be formed frequently.

3)

Keep files for: The folder will contain backup files as long as defined period of time. After that time, with each new backup file the oldest file will be deleted from the folder. E.g. for 1 month period, the folder will always contain backup files for the last month.

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IX. DCC RELATED OPTIONS FOR DS200L In DS200L configurations,

can be used to program DCC module as well.

must be used and IP To make those settings, “DCC Connection” mode of address of DCC UTIL card must be entered to run the program.

The menus in “DCC”

are explained below.

IX.1. DCC CONFIGURATION The E1 ports that have been labeled as green in this menu are the ports over which the connections to the Utility 4E1 cards at the TW200 towers are established. In this menu, if the mouse cursor rests on the DCC 8E1 Interface card for a while, hardware and software versions of this card are viewed.

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IX.2. E1 LINE INFOS This menu gives some information about E1 lines which are explained below.

E1 No: indicates where the regarding E1 port is connected to. Relay: indicates whether there is any problem with the relay of that E1 port or not.

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SYNC: indicates whether there is synchronization problem with the pertaining E1 port or not. Here, green color signifies that synchronization has been maintained. External clock: indicates the ports over which the external clock signal of the system is received. When you mark the EXCLK cells of the ports, over which you wish the external clock to be received, they are labeled as blue. The port over which the external clock signal is currently being received appears in dark blue. In case any problem with a port occurs, over which the external clock is received, the system automatically starts to receive the external clock signal over another port that has been labeled as blue, so that continuous reception of the system clock is maintained. SLIP count: values are supposed to be 0 for normal operation of the system. Any value that is different from 0 indicates that there is problem with cabling or connection. This value can also be set to 0 again by right-clicking the mouse and selecting “Reset Counter” option. Local Loopback: in case there is 2Mbit connection problem, this row indicates that the problem originates from the pertaining port. This operation has been explained in the BERT menu.

IX.3. CHANNEL BUSY / IDLE INFORMATIONS This menu displays the busyness statuses of 32 channels on the ports of DCC 8E1 Interface cards. The first channels of the ports have been marked as SYNC.

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IX.4. BERT (BIT ERROR RATE TEST) BERT is performed in order to see if there is a problem with the line or cabling. The test can be based on lines or channels. In order to carry out the test, first of all, the desired line is supposed to be put into blue labeled LOCL mode by right-clicking the mouse and selecting “Change State” option on the “Local Loopback” row.

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Then, access the BERT menu and perform the test on the lines that have been selected for Loopback (LOCL). The duration of the test can be set as shown in the figure below.

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Number of errors occurred on the tested lines and error percentages are viewed as shown in the figure below.

IX.5. CONSOLE This menu is for Karel staff use only.

IX.6. PLL (PHASE-LOCKED LOOP) STATE This window is for display purposes only; values of parameters cannot be changed.

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The PLL block is on the DCC Utility card. Synchronization with the external clock signal received from the 8E1 lines can be maintained by PLL. If PLL state appears as “Locked” in this menu, this indicates that the external clock is active. PLL Mode, Reference Clock Input and Phase Continuity Control (PCC) values are supposed to be as shown in the figure above.

IX.7. DATE / TIME This menu is not used for now.

IX.8. NON VOLATILE MEMORY OPERATIONS This menu is not used for now.

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IX.9. CARD FIRMWARE UPGRADE The software files of the DCC 8E1 Interface cards can be upgraded through this menu. The “e1chip.b48” shown below is the software of DCC 8E1 Interface card. Select the software and click “Copy to Cards” icon to update software versions of all DCC 8E1 Interface cards in the DCC block.

NOTE: The software of DCC 8E1 Interface cards are upgraded automatically when MTD software is upgraded. If MTD software is upgraded, then there is no need to upgrade . the software of the DCC 8E1 Interface cards via DCC

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X. UNINSTALLING can be uninstalled from the computer it has been installed on. There is an icon in Start menu (Start > Program Files > Karel > idea > Uninstall program), which can be used for uninstalling the program. can also be uninstalled using the “Add/Remove Programs” option of “Control Panel” (Karel idea – Uninstall). Additionally, the program can also be uninstalled using the IDEA_INSTALL file, if is already installed on that PC. The program is uninstalled after having the user’s confirmation. Otherwise, it is not uninstalled. Once uninstalled, the parameter files that are copied under the same folder will also be deleted and a warning message will be received. However, statistics files and parameter backup files will still be preserved.

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12/2010

PROGRAM

USER'S GUIDE