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Question text A company wants to announce and congratulate its birthday celebrants for the month of September. What work-related documents should they use? Select one: a. Circular b. Memorandum c. Notice d. Announcement Question 2 Correct Mark 1.00 out of 1.00
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Question text Before sending a document to the supplier, Joseph makes sure to double check his email and attached documents first. What guideline did Joseph apply in this scenario? Select one: a. Follow organizational policies and procedures. b. Identify and style guides, rules, or formats c. Determine authorizations and permissions d. Check your information thoroughly Question 3 Correct Mark 1.00 out of 1.00
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Question text Even if your social media accounts belong to your personal life, it is still recommended to be wary of the things you post online. Why is this so? Select one: a. The company just wants to be nosy with your personal life. b. Being wary of your social life gives you fewer blackmailing opportunities from your officemates. c. It is important, so that other people can be aware of how toxic your work is. d. As an employee, you carry the name of your company too; thus, it is also your responsibility to protect the company image. Question 4 Correct Mark 1.00 out of 1.00
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Question text It is a set of rules that describe the standard way to approach a task which is in accordance with the organization’s policies, procedures, and expectations. Select one: a. Protocol b. Organizational Guidelines c. Policies d. Checklist Question 5 Correct Mark 1.00 out of 1.00
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Question text It is a tool used to send physical documents electronically via a telephone line. Select one: a. Facsimile b. Social Media c. E-Mail d. Telegram Question 6 Correct Mark 1.00 out of 1.00
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Question text It is an office document intended to point out and resolve issues. Select one: a. Announcements b. Memorandum c. Notice d. Circulars Question 7 Correct Mark 1.00 out of 1.00
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Question text Martha was not sure how to completely fill up a form to be submitted to the HR. The HR staff are quite busy that day since they are preparing for a company-wide event, so they are unable to assist her that time. What should Martha do? Select one: a. Ask a more experienced co-worker to assist you or refer to company manuals. b. Turn in an incomplete form. c. No longer submit the form since she is unsure how to accomplish it. d. Ask a subordinate to accomplish it for you. Question 8 Correct Mark 1.00 out of 1.00
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Question text This can refer to specific guidelines for completing a task in the workplace, such as filling out and submitting a form. Select one: a. Organizational Policies b. Workplace forms and documents c. Administrative protocol d. Organizational Procedures Question 9 Correct Mark 1.00 out of 1.00
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This is a formal and official letter used to address a group of people in the workplace, a department, or a whole organization. Select one: a. Announcements b. Memorandum c. Circulars d. Notice Question 10 Correct Mark 1.00 out of 1.00
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Question text This is a short document used to send urgent matters. Select one: a. Notice b. Memorandum c. Circular d. Announcement Question 11 Correct Mark 1.00 out of 1.00
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Question text This refers to the most commonly used format when writing business letters. Select one: a. Formal format b. Block format
c. Simplified format d. Modified block format Question 12 Correct Mark 1.00 out of 1.00
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Question text What is the difference between Blind Carbon Copy (BCc) and Carbon Copy (Cc)? Select one: a. There is no difference between BCc and Cc and they can be used in the same manner. b. BCc is used when you want to announce to everybody that they are getting a copy of the e-mail or the message. c. When using BCc, the email address of those you sent the message will not be visible to others. Meanwhile, all e-mail addresses will be seen when using Cc. d. BCc stands for Blank Complete Copy while Cc stands for Complete Copy. Question 13 Correct Mark 1.00 out of 1.00
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Question text Which of the following is not a guideline when it comes to completing relevant workrelated documents? Select one: a. Check your information thoroughly. b. Determine authorizations and permissions. c. Identify rules and formats that apply. d. Send urgent files without proofreading it.
Question 14 Correct Mark 1.00 out of 1.00
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Question text Which of the following is not a guideline when it comes to utilizing social media? Select one: a. Don’t spread gossip or malicious content. b. Post every detail of your life on social media, so that everyone is aware. c. Stay professional and polite. d. Adhere to the organization’s social media policy. Question 15 Correct Mark 1.00 out of 1.00
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Question text Your boss tasked you to gather the company’s opinion if it is already time to replace the old printer. You are tasked to give out survey forms to your colleagues. In what form should you distribute these survey sheets? Select one: a. Snail Mail – Send out formal letters via snail mail. b. Post it on Facebook – Post a status on Facebook and tag all the employees in your company. c. Fax Message – Send out individual fax messages to each employee via fax machine. d. E-Mail – Send out the survey sheets via e-mail and let them send feedback through e-mail too.