Advantages Of Oral And Written Communication

Written and Oral Communication Its Advantages and Disadvantages Presented By

1) Ankumoni Gogoi (11) 2) Ankur Dutta (12) 3) Anup Kumar (13)

Contents 1.Introduction 2.Types of communication

3.Advantages of Written Communication 4.Disadvantages of Written Communication 5.Advantages of Oral Communication 6.Disadvantages of Oral Communication 7.Conclusion

Introduction Communication is a process of exchanging information, ideas, thoughts and emotions through speech, signals or writing

In Communication process there is a sender/ encoder who encodes a message then by using a medium sends the message to the receiver, then the receiver decodes the

message and after processing the information sends back a feedback using a channel

Types Of Communication Types Of Communication is based on the communication channel used: 1) Verbal Communication 2) Non- Verbal Communication

Further Verbal Communication is divided into a) Oral Communication b) Written Communication

a)Oral Communication  In oral Communication, spoken words are used. It includes face to face conversation, speech, telephonic conversation, video, voice over

internet etc.  Influenced by pitch, volume, speed and clarity

b) Written Communication  Signs and symbols are used to communicate  Printed or handwritten form  Transmitted via letter, email, report or memo.  Influenced by vocabulary and grammar used

Advantages of Written Communication  Easy to preserve  Permanent record

 Accurate information  Less distortion possibility  Effective communication

 Delegation of authority

Disadvantages of Written Communication  Useless for illiterate person  Lack of flexibility

 Delay in response  Delay in decision making  Lack of direct relation  Cost in record keeping

Advantages of Oral Communication  Time and Cost Saving

 Immediate Feedback  A relationship develops  Motivation  Special Application

Disadvantages of Oral Communication  No record  No Legal Validity  Unsuitable for lengthy message  Uneasiness to fixed responsibility  Greater chances of misunderstanding