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Business Blueprint Sample Sales & Distribution

Particulars

Name

Signature

Date

Sudheer Reddy

Prepared By

16/9/2013

Designation Sudheer Reddy

Reviewed By

Approved By

Srinivas

Srinivas

Sign Off By

DOCUMENT INDEX Process Number

Process Description

Sub Process Number

Sub Process Description

SD 1.0

Enterprise Structure

SD 1.1

Sales organization

SD 1.2

Distribution channel

SD 1.3

Division

SD 1.4

Sales Office

Global Process Reference

Process Number

SD 2.0

Process Description

Sub Process Number SD 1.5

Sub Process Description

SD 1.6

Sales Area

SD 1.7

Shipping Point

SD 4.0

SD 5.0

Sales Group

Master Data SD 2.1

SD 3.0

Global Process Reference

Customer Master

GP 1.0, GP 2.0

SD 2.2

Material Master

SD 2.3

Customer information

SD 2.4

Conditions

SD 2.5

Output

SD 2.6

Routes / Stages

SD 2.7

Variant Configuration ( VC)

SD 3.1

Customer Processing

SD 3.2

Quotation Processing

SD 3.3

Contract Processing

Material GP 1.0

Pre-Sales Handling

Sale Of Products

Sale Of Materials

Inquiry

GP 1.0 GP 1.0 GP 1.0

Finish SD 4.1

Sale of Finish Products of Ispat Karmet

SD 4.2

Sale of Finish Products of Ispat Sidex

SD 4.3

Sale of Finish Products of Ispat Annabba

SD 4.4

Sale of Finished Products of Ispat Indo

Raw

GP 2.0 SD 5.1

Sale of Raw materials to Ispat Sidex by external procurement:

SD 5.2

Sale of Raw materials to PT Ispat Indo from external procurement

SD 5.3

Sale of Raw materials to Ispat Sidex from Ispat Karmet

Process Number

SD 6.0

Process Description

Sub Process Number

Sub Process Description

Complaints Processing

Global Process Reference GP 1.0

SD 6.1

Complaints

SD 6.2

Returns Process

Process Number: SD 1.0 TITLE: Enterprise Organisation Structure

I) Business Process Overview..................................................................................................... 5 II) Customer Expectation (Filled by ABC BPO)......................................................................7 III) SAP System Functions (Process Flow)............................................................................7 IV) Transactions / Programs / Reports / User Exits..................................................................11 V) Description of Functional Deficits.......................................................................................... 11 VI) Approaches to address Functional Deficits..........................................................................11 VII) Interfaces.............................................................................................................................. 11 VIII) Authorisations ..................................................................................................................... 11 IX) SAP Configuration ............................................................................................................... 11 X) Reporting Requirements....................................................................................................... 12 XI) Supplementary Information.................................................................................................. 12

I) Business Process Overview SD 1.1 Sales organization ABC Marketing, (ABCMF), sells steel products of steel mills under ABC Holding N.V through its sales offices to different regions in the world. ABC Marketing, , sells raw materials such as iron-ore and coal to steel mills under ABC Holdings, N.V. Functionally, ABCMF is responsible for: A. Marketing, through Product Managers who take decision on pricing, business planning and profitability of sales of steel materials in various sales regions. B. Sales, viz., Outside sales through Sales Managers and Technical Service Managers based at various locations and responsible to book orders and manage customer relationships. Inside Sales through Sales-coordinators, who interface with Customers and respective mills C. Planning, through Planning Managers responsible to monitor the load on aggregates in respective Mills, and D. Finance responsible for financial and raw material operations. E. Planning logistics. Geographically, ABC MF is responsible for sale of steel products of steel mills of Ispat Sidex and Ispat Annaba under ABC Holdings N.V. to China, Asia, Iran, M.East and Turkey D ir e c t o r ( S a le s ) P ro d u c t M a n a g e rs

C o u n try M a n a g e rs

P l a n n in g M a n a g e r

G e n e r a l M a n a g e r ( F in a n c e )

M A R K E T IN G

S a le s & T S M a n a g e r s

M ill L o a d P la n n in g

F I N A N C I A L & R M O p e r a t io n s

S a le s C o o r d in a t o r s SALES

ABCMF Organization Chart SD 1.2 Distribution channel ABC Marketing sells either directly or through intermediaries. Viz, traders and stockists via different groups:Basically, the customer groups in the present scenario are: 1. International Trader. 2. Domestic Trader. 3. Financial Trader.

4. Stockist. 5. Direct End user. 6. Commission Agent SD 1.3 Division Divisions are based on product groupings namely, Slabs, Billets, Hot Rolled, Cold Rolled, Tin Plate, Galvanized Products, Hot Rolled Plates, Pipes and Raw Material, PPGI, Prepainted, Miscellaneous SD 1.4 Sales office 1.4.1 Following is sales office Org. structure (I)

Sales offices under ABC Marketing, .

For CHINA, the sales offices are located in: 1. URUMQI 2. BEIJING 3. GUANGZHOU 4. CHENGDU For the South East Asia region, the sales office is located in SINGAPORE. For IRAN, the sales office is located in TEHERAN. For TURKEY, the sales office is located in ISTANBUL. For the Eastern Europe region, the sales office is located in VIENNA. For the US region, the sales office is located in CHICAGO. For Canada, the sales office is located in MONTREAL. For the Middle East, Africa, Latin America & Central America regions, the sales is from office located in Dubai, Jebel Ali , and UAE. (II)

Sales offices not under ABC Marketing, .

For RUSSIA / CIS regions, the sales offices are located in MOSCOW and Timertau. For EU region, the sales office is located in VIENNA, and For Romania, the sales office is located in Galati. .SD 1.5 Sales Group Sales Managers in respective Sales Offices are responsible for sales of all steel products in their regions on the basis of business / Monthly Recent forecast / plan by ABC MF. SD 1.6 Sales Area Not applicable.

SD 1.7 Shipping Point: Not applicable. II) None. III)

Customer Expectation (Filled by ABC BPO)

SAP System Functions (Process Flow)

SD 1.1 Sales organization To facilitate sales transactions in SAP, it is mandatory to define following sales organizational units for present business scenario. Each selling transaction is processed within a sales organization. Subsequently new sales organization can be added by customizing transactions given in section IX) SAP Configuration.

Sales Organization

Description

1000

ABC Marketing

1100 1200 1300 1400 1500 1600 1700 3000 4000 5000

Alkarom Metals Inc Eastern Steel Ltd. Montage International Corp Pacific Atlantic Steel Corporation Expert Placement Services Ltd. Global Inter Trader Holdings Ltd. Sanguine International Ltd. Ispat Karmet Trading Glacier Trade Center ABC Global IT Services

Each sales organization is assigned to only one company code. SD 1.2 Distribution channel 01 EXTERNAL = Sale transaction that leads to Sales to Customers in various regions. 02 INTERNAL = Sale transaction that leads to Sales to Group Companies. SD 1.3 Division Main product categories are represented as Division. Following Divisions are required to define in system. Division in SAP 11 22 33

Description RAW MATERIAL BILLETS SLABS

44 55 66 67 68 77 88 90 99

HOT ROLLED COLD ROLLED BLACK PLATE HOT ROLLED PLATES TINPLATE GALVANISED PRE PAINTED PIPES MISCELLENEOUS

SD 1.4 Sales office From ABC marketing perspective, Sales Regions are configured as Sales Offices in SAP. SAP sales office entity represents REGION of ABC marketing:-

Sales Office in SAP

Description

5000

CHINA

5001

South East ASIA

5002

SOUTH ASIA

5003

IRAN

5004

M EAST

5005

TURKEY

5006

AFRICA

5007

Eastern EUROPE

5008

LATIN & CENTRAL AMERICA

5009

NORTH AMERICA

New sales offices can be defined in system if required. SD 1.5 Sales Group All the physical sales offices that are located in various regions are configured as Sales Groups. Following table shows various Sales offices and sales groups to be defined in system

Sales Groups in AP 500 501 502 503 504 505 506 507 508 509

Description DUBAI URUMQI BEIJING CHENGDU GUANGZHOU SINGAPORE TEHRAN VIENNA MONTREAL CHICAGO

Sales Groups can be created in SAP if ABC sales offices are increased or expansion take place. SD 1.6 Sales Area Sales area is a combination of Sales organization - Distribution channel - Division. Following sales area combinations are defined. Sales organization ABC Marketing ABC Marketing ABC Marketing ABC Marketing ABC Marketing ABC Marketing ABC Marketing ABC Marketing ABC Marketing ABC Marketing ABC Marketing ABC Marketing ABC Marketing ABC Marketing

Distribution channel External External External External External External External External External External External External Internal Internal

Division BILLETS SLABS HOT ROLLED COLD ROLLED BLACK PLATE HOT ROLLED PLATES TINPLATE GALVANISED PRE PAINTED PIPES MISCELLENEOUS RAW MATERIAL RAW MATERIAL MISCELLENEOUS

Table SALES AREA As explained in above table SALES AREA is only for ABC MF. Similar sales area will be created for all sales organizations defined in section III. SD 1.1 Sales organization. . Following diagram shows sales area combination in ABC MF. Similar Sales area combinations can be formed for other sales organizations (other company codes).

ABC Marketing

External

Internal

HOT ROLLED

COLD ROLLED

RAW MATERIAL

MISCELLENEOUS

GALVANISED

TINPLATE

HOT ROLLED PLATES

PIPES

BLACK PLATE

SLABS

BILLETS

MISCELLENEOUS PRE PAINTED

SD 1.7 Shipping Point: Shipping point is an organizational unit where deliveries are planned and executed. A delivery is always carried out by one shipping point only. It is proposed to use one shipping point for all company codes.

9100

General shipping Point.

Shipping points can be subdivided into loading points. We may not use loading point. IV)

Transactions / Programs / Reports / User Exits

This process SD 1.0 Requires customizing transactions only as explained in Section IX Transactions

Program

Reports

User Exits

Description \ Comments

V) Description of Functional Deficits None. VI) Approaches to address Functional Deficits Not Applicable. VII) Interfaces Source System

Destination System

Interface Name

Comments

No interfaces are envisaged at this stage as per the current process. VIII) Authorisations Roles

SD-BPO

Restricted Authorization Transaction Code

Object / Value

As Given Below Section 9

IX) SAP Configuration Customizing IMG configuration tasks or IMG transactions

MENU PATH

OVX5

Sales Organization: IMG > Enterprise Structure > Maintain Structure > Definition > Sales and Distribution > Define, copy, delete, check Sales Organization > Define Sales Organization Sales Organization Address: IMG > Enterprise Structure > Maintain Structure > Definition > Sales and Distribution > Define, copy, delete, check Sales Organization > Define Sales Organization Distribution Channel: IMG > Enterprise Structure > Maintain Structure > Definition > Sales and Distribution > Define, copy, delete, check Distribution Channel > Define Distribution Channel

OVX5 OVXI

OVXI

Sales Office: IMG > Enterprise Structure > Maintain Structure > Definition > Sales and Distribution > Maintain Sales Office (updates TVBUR)

OVXI

Sales Office Address: IMG > Enterprise Structure > Maintain Structure > Definition > Sales and Distribution > Maintain Sales Office

OVX4

Sales group: IMG > Enterprise Structure > Maintain Structure > Definition > Sales and Distribution > Maintain Sales Group

OVXB OVXG

Division: IMG > Enterprise Structure > Maintain Structure > Definition > Logistics – General > Define, copy, delete, check division Sales Area: Define sales areas

OVXA

Assign division to sales organization

OVXG

Set up sales area

OVXM

Assign sales office to sales area

OX10

Plant: IMG > Enterprise Structure > Maintain Structure > Definition > Logistics – General > Define, copy, delete, check plant

X)

Reporting Requirements

None. S.NO.

• • • • • • •

Reports Required

C CC X R NP TBA TBD

Priority H/M/L

Compliance (C, CC, X ,R. N.P.*)

T Code

– Compliant (Available as it is in SAP) – Conditionally Compliant (Data available in different format) – May be developed in ABAP - Redundant - Not Possible - To be assigned - To be decided

XI) Supplementary Information Organization structure in Sales and Distribution is defined to suit the existing organization. For future needs; new organization elements such as sales organization, divisions, sales offices or sales groups can be added through configuration. The transportation planning point is an organizational unit in Logistics, responsible for planning and processing transportation activities. As we are not using shipments created with reference to deliveries, we will not map this organizational element. However it can be configured in future on need basis.