Copy Of Mcqs -hrm

HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

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CHAPTER NAME

Introduction to HRM

Introduction to HRM

Introduction to HRM

Introduction to HRM

MID/END TERM

Mid term

Mid term

Mid term

Mid term

Organizational structure Mid term and HRM

Human Resource Planning

Mid term

Q. NO

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QUESTION TAG

OPTIONS

1) Acquiring 2)developing HRM is process that consists of four functions below which 3)command and control one is not comes under the process 4)motivation 5) retaining 1)finance Strategy 2)Marketing strategy 3)SHAM 4) Technical Strategy 5)Training and development

MARKS RIGOUR KEY

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c

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2

which is the best way to achieve the long term and short term goals of an organization, in dynamic and competitive environment .

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c

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3

1) Human Resource internal system Under the following which is the easy method to storage 2) HR Information System and access of information, regarding employees their job's 3)Human resource planning 1 Qualification, compeetencies,compensaton and training 4) HR infrastructure system need. 5) HR Journal

c

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1) Human Resource internal system Under the following which is the easy method to storage 2) HR Information System and access of information, regarding employees their job's 3)Human resource planning 1 Qualification, compeetencies,compensaton and training 4) HR infrastructure system need. 5) HR Journal

c

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The organization is effected by the changes, depends on the -----------------

1) Management 2) Planning 3) Technology 4) Organization Structure 5) Governmental rules

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b

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Under the following what ensures that the right resources available in the organization.

1) Turnover 2) Rules and regulations 3) Organizational Objectives 4) Human Resource Planning 5) Optimize Staffing

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b

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HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

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CHAPTER NAME

Human Resource Planning

Human Resource Planning

Human Resource Planning

Job Analysis And Design

Job Analysis And Design

MID/END TERM

Mid term

Mid term

Mid term

Mid term

Mid term

Job Analysis And Design Mid term

Q. NO

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QUESTION TAG

OPTIONS

1) Retailing Employee 2) Training the Employee The process of Human Resource Planning starts with what 3) Developing the Employee objective under the following. 4) Organizational Objective 5)Career of the Employee

MARKS RIGOUR KEY

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b

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In what level HR. takes into consideration the changing market situation strategic plans of the organization.

1) intermediate-level 2) Operational Level 3) Corporate- Level 4) Bottom-Level 5) Supervise - Level

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___________ Activities are planned by Operational Level Planning.

1) Performance Appraisal 2) Welfare matters 3) Training & Development 4) Technical Adoptions 5) Marketing Strategy

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Which of the following gives clarity regarding the current human resource situation of an organization.

1) HR internal System 2) HR External System 3) HR Inventory 4) HR Planning 5) HR Policies

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Which plays the Key role in designing and managing the performance appraisal system in an organization.

1) Job Specification 2) Job Design 3) Job Analysis 4) Job Description 5) Job Evaluation

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c

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Under the following which Method gives the information regarding Motion - Time Studies..

1) Questionnaires Method 2) Observation Study 3) Diary Method 4) Technical Method 5) Penal method

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HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

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CHAPTER NAME

Job Analysis And Design

Recruitment

Recruitment

Recruitment

Recruitment

Selection

MID/END TERM

Mid term

Mid term

Mid term

Mid term

Mid term

Mid term

Q. NO

QUESTION TAG

13

under the following which Includes the study of employees height, Competency, weight,vision,abilty.

OPTIONS 1) Social Specification 2) Behavioral Specification 3) Job Specification 4) Physical Specification 5) Mental Ability

MARKS RIGOUR KEY

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c

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1) 1.3.4.5.2 2) 3.1.2.5.4 Identify the right Steps involved in the Process of Recruitment.1) Identify the HR Requirement 2) Choose the 3) 1.2.3.4.5. method 3)Human Resource planning 4)Evaluation the 4) 3.2.4.5.1. Program 5) Select and hire the candidate. 5) 5.3.2.1.4.

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1) Employment agencies If the Employee recommend their Friends or Acquaintances 2) Educational Institutions 3) Interested applicant for vacant position is the organization, such sources is known as---------------4) Employee referrals 5) Company Source

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Which is the Best Source to get candidate in bulk form different areas.

1) Employment agencies 2) Educational Institutions 3) Interested applicant 4)Advertisement 5_Employee referrals

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The aim of an effective recruitment program is to attract----------------

1) Company development 2) provide a good job 3) Best candidates 4) To give Good Training 5) To give good Package

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c

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The process of choosing the most suitable candidate for a job among the available application is known as.

1) Recruitment 2) Selection 3) placement 4) Interview 5)Hiring

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b

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HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

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CHAPTER NAME

Selection

Selection

Selection

Selection

Career planning

Career planning

MID/END TERM

Mid term

Mid term

Mid term

Mid term

End/term

End/term

Q. NO

QUESTION TAG

OPTIONS 1) In-depth Interview 2) Primary interview 3) Selection Interview 4) Formal Interview 5) Penal Interview

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Under the following which type of interview faced by the candidate if the interviewer asked the selected questions based on the application.

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1)2.3.4.1.2. There are five Elements in a selections process Identify the 2) 4.1.2.4.5 correct sequence form the following.1)job design 2)job 3)1.2.3.5.4 specification 3)competency modeling 4)organizational 4) 2..3.1.45 objective 5)selection 5) 54.2.1.3.

MARKS RIGOUR KEY

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b

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under the following which type of interview test, the ability of the candidate when he/she under the Burden

1) Group interview 2) In-depth interview 3) Decision making interview 4) Stress interview 5) HR interview

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Once the candidate accepts the offer letter is known as….

1) job 2) placement 3) Selection 4) Interview 5) Decision

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which of the following gives the basic attitudinal characteristics that guide people throughout their carrier

1) Career path 2) career planning 3) Career Anchors 4) Career goals 5) Career development

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1) Career counseling 2) career program Occupation and career with little attrition to career planning 3) career need and then felling disengaged is known as----------------------4) career drift 5) career analysis

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HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

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CHAPTER NAME

Career planning

Career planning

MID/END TERM

End/term

End/term

Performance Appraisal End/term

Performance Appraisal End/term

Performance Appraisal End/term

Performance Appraisal End/term

Q. NO

QUESTION TAG

OPTIONS

MARKS RIGOUR KEY

26

1) 1.2.3.4. Which of the following in the CORRECT sequence process 2) 2.1.3.4. of career planning.1)Organizational assent and 3) 3.2.1.4. opportunity.2)Individual Assessment and need 4) 4.1.3.2. Analysis.3)Need-opportunity.4)Career counseling 5) 1.3.2.4.

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1) supervisor following the below form were employee will be information 2) HR Manager for his supervisor, along with the HR department regarding 3)Career counseling available opportunites,and his competencies. 4) Co-workers 5) trainers

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Which of the following is CORRECT sequence of Performance Appraisal process. 1)Determination.2)Mesurement.3)Actual process of 4)Communication.5)effective use.

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1) Critical incident method under the following which method of appraisal required the 2) Graphic rating method 3) Forced choice rating method rater to rate the Employee on factors like quantity and quality of work, job knowledge,dependability, attendance. 4) Ranking method 5) point allocation method

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1) 360`degree performance appraisal which method the following the employees performance is 2) team appraisal evaluated by his supervisor, his peers, his internal/external 3) checklist 1 suppliers and his subordinates. 4) Easy appraisal 5) Balanced scorecard

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Under the following which method appraiser is required to assign ranks to different attributes of the employee.

1) 2) 3) 4) 5)

2.3.4.1.5. 1.2.3.4.5. 5.4.3.2.1 3.2.1.4..5 3.4.2.1.5.

1) Ranking method. 2) forced choice rating method. 3) point allocation method. 4) critical Incident method. 5) graphic rating method.

1

HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

CHAPTER NAME

9

Employee Training and Management Development

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Employee Training and Management Development

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Employee Training and Management Development

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Employee Training and Management Development

Employee Training and Management Development

MID/END TERM

End/term

End/term

End/term

End/term

End/term

Q. NO

QUESTION TAG

32

Following the which method case study has been discusses, for the management development.

OPTIONS 1) Multiple exercises 2) Simulation exercises 3) Sensitivity Training. 4) Transactional Analysis. 5) Lectures.

MARKS RIGOUR KEY

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b

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1) Incident method. 2) Role Playing. Participants enact roles to solve problems that are common 3) Business games. in real life situation such method is know as -----------------4) In-Basket Method. 5) Multiple Management.

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b

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1) Under Study Method. 2) Training Method. below the methods, Coaching comes under which method? 3) On-The-Job Method. 4) Of-The-Job Method. 5) Lecture method.

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b

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1) Identify the CORRECT sequence of steps in the Evaluation 2) of Training.1) Setting Evaluation Criteria. 2) Assessing the 3) 4) knowledge prior to training.3)Assessing knowledge after Training..4)Transfer to the Job.5)follow-up studies. 5)

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2.3.4.1.5. 1.2.3.4.5. 3.4.5.1.2. 5.1.2.3.4. 4.3.2.1.5.

1) Off-The-Job Training. In which of the following method of training takes place in a 2) Skill-based Training. real Environment where the Trainee is exposed to an actual 3) Ability-based Training. work situation. 4) On-the-Job Training. 5) Interaction Training.

HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

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10

10

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CHAPTER NAME

Compensation Management

Compensation Management

Compensation Management

Compensation Management

Compensation Management

Grievance Handling

MID/END TERM

End/term

End/term

End/term

End/term

End/term

End/term

Q. NO

37

QUESTION TAG

Identify the CORRECT sequence of process of Job Evaluation.1) Preparation of a Job Evaluation Plan.2) Job Analysis. 3) Job Description and Job specification. 4)Selection and job dimensions.5) implementation.6)Maintenance.

OPTIONS 1) 2.3.4.1.5.6. 2)1.2.3.4.5.6. 3)3.2.4.1.5.6. 4) 1.6.5.4.3.2.

MARKS RIGOUR KEY

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b

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1

b

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5)3.2.1.4.6.5.

Which of the following factors not comes under the Point Rating Method.

1) Compensable Factors. 2) Determine the sub-factors. 3) Profile statement. 4) Relative Ranking. 5) Preparation of a Chart

Why incentives and Bonus has to give to the employee?

1) Attracting Talented Resources 2) Maintain Equity 3) To recognition of his/her performance 1 4) Job evaluation 5) To full fill Employee needs

c

4

40

which Wage is fixed by the government and enforced by the Law.

1) Living Wage. 2) Fair Wage. 3) Basic Wage. 4) Minimum Wage. 5) Work Wage.

1

b

4

41

1) HR Administration Under the following which system compensating employees 2) Finance Administration in fair manner and maintaining the principle of equity and 3) Basic Wage. matching employee expectancy, is known as-------------------- 4) Compensation Administration. 5) Bonus

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1

c

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Which of the following procedure of an organization enables employee to air their dissatisfaction.

1) Displanary Actions 2) Collective Bargaining 3) Grievance Redress 4) Labor Court 5) Labor Commissioner

HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

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CHAPTER NAME

Grievance Handling

Grievance Handling

Grievance Handling

Grievance Handling

Disciplinary Action

Disciplinary Action

MID/END TERM

End/term

End/term

End/term

End/term

End/term

End/term

Q. NO

QUESTION TAG

OPTIONS

MARKS RIGOUR KEY

43

Which is the first Steps for Grievance redress .

1) Approaching Head of the Department 2) Approaching Union 3) Approaching Supervisor Verbally 1 4) Approaching Arbitration. 5) Approaching Grievance Committee.

44

Under the following in which method a outside party interfere and helps the both the parties and reach the conciliation.

1) Arbitration. 2) Mediation. 3) Compromising. 4) Settlement. 5) Win-Lose.

45

under which circumstances Complaint become a Grievance.

1) Once Employee is not happy 2) once employee not paid the Salary 3) Once Employee meet union 1 c 4)Once it brought to the notice of the management 5) Once discussed by other workers.

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When a grievance, not resolved immediately can hamper the work process in the organization which leads to ----------------

1) Complaint 2) Labor case 3) Conflict 4) Retrenchment. 5) Dissatisfaction

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1) Through Punishment. 2) Through Rigid rules and procedures. How to manage the sensitive problems that is related to in 3) Through Disciplinary Action 1 disciple at the work place. 4)Through Penalties. 5) Through cutting the Pays.

c

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1) Preventive Discipline 2) Through Rigid rules and procedures. 3) Punitive Discipline. 1 4)Late intervention. 5) Negative Feedback.

b

3

Under the following which type of Discipline faced by the employee to follow the rules and regulations of the organization, by inducing fear in them.

1

b

3

b

2

HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

12

CHAPTER NAME

Disciplinary Action

12

Disciplinary Action

13

Employee Relations and Collective Bargaining

13

Employee Relations and Collective Bargaining

13

Employee Relations and Collective Bargaining

2

Organizational structure and HR.

MID/END TERM

End/term

End/term

End/term

End/term

End/term

Mid Term

Q. NO

QUESTION TAG

OPTIONS 1) Considering Explanations 2) Charge Sheet 3) Issuing the Notice. 4) Enquirer 5) full-fledged Enquirer

49

Disciplinary procedure starts with which action.

50

1) Punitive Discipline. Under the following which is the effective way to approach 2) Preventive Discipline in the disciplinary process. Which suggests the 3) Burning rules Administering Discipline. 4) Red-Hot-Stove 5) Rigid rules and procedures.

51

under the following which style, workers were paid low wages in spite of working for unduly long hours and were restlessly.

MARKS RIGOUR KEY

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c

2

2

b

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2

b

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1) Disciplinary Actions -------------------- is the Managerial tool that faculties an 2) Employment Law amicable and mutually acceptable agreement between the 3) Employee relation management and the employees. 4) Collective Bargaining 5) Labor Law

2

b

3

53

1) Science & Economics 2) Social & Science 3) Discipline & Science 4) Employee & Science 5) Art & Science

2

b

5

1) Responsibility 2) Authority 3) Accountability 4) Decision making 5) Adaptability.

1

b

2

54

---------------- feature of the Collective Bargaining.

When Manager can Act ,exert influence and make decisions in caring out their responsibility.

1) Collective Style 2) Participate Style 3) Exploitative style 4) Benevolent Style 5) Consultative style

HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

2

6

4

4

CHAPTER NAME

Organizational structure and HR.

Selection

Job Analysis and Design

Job Analysis and Design

MID/END TERM

Mid Term

Mid Term

Mid Term

Mid Term

Q. NO

QUESTION TAG

55

HR Plays which Sub-system role in a urination.

OPTIONS 1) Back Role 2) Center Role 3) Bottom Role 4) Upper role 5) Professional role

MARKS RIGOUR KEY

1

b

2

56

1) Clinical Method 2) Weighted Method Under the following Which method Evaluating the application forms, goes through certain points are assigned 3) Legality Method to each item in the application form. 4) General Method 5) Validity Method

1

b

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57

1) Clinical Method 2) Weighted Method Under the following Which method Evaluating the application forms, goes through certain points are assigned 3) Legality Method to each item in the application form. 4) General Method 5) Validity Method

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b

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58

information regarding the Employee like, Education, experience, trining ,judgement,initiative,physical efforts, physical skills, communiation skills cover under the which concept.

1

b

4

1) Job Description 2) Job Evaluation 3) Job Analysis 4) Job specification 5)Job Design

HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

CHAPTER NAME

MID/END TERM

Q. NO

QUESTION TAG

OPTIONS

MARKS RIGOUR KEY

SITUATIONAL BASED QUESTIONS

1

2

2

2

Introduction of HR.

Organizational Structure and HR.

Organizational Structure and HR.

Organizational Structure and HR.

Mid Term

Mid Term

Mid Term

Mid Term

1

Mr. Deepak is appointed as a Marketing Executive of a MAC Bank, and for his first day his manager took him into the Bank and introduced by there employees, its culture, business, its values and beliefs and practices and procedure. Deepak went with what type of procedure for is first day?

1) Placement 2) Offer letter 3) Induction 4) Recruitment

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3

Mr. Narayan Employee of a firm he performed to core activities and contributed to its business directly Mr.Narayan went with what type of function in above the case.

4

c

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1

c

2

1

c

2

2

c

2

5) Meeting

1) Responsibility. MR.Ravi is accountable to his boss for the performance of 2) Accountability. a task when the resistibility and the authority to perform 3) Authority. have been delegated to him .In above the case Mr.Ravi 4) Employee responsibility. went with what type of delegation procedure. 5) Managerial Authority.

Niteen Sharma is having o years Experience in a Steel Industry. He was there as a HR manager. Recently he shifted form steel company to insurance Sector as a HR Specilist.His duty is to ensuring that all the member of the sector perform their respective roles concurred with the effective use of human resources .In the above case Mr. Nien Ashrams role is as a--------

1

1) Line Functions 2) .Staff functions 3) Managerial Functions. 4) Supervisory functions 5) Corporate Functions 1) As a Service Provider. 2)As a Auditor. 3)AS a Executive. 4) As a Specialist. 5) As a Consultant

HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

3

2

3

CHAPTER NAME

Human Resource Planning

Organizational Structure and HR.

Human Resource Planning

MID/END TERM

Mid Term

Mid Term

Mid Term

Q. NO

QUESTION TAG

OPTIONS

5

1) 1.3.4. Arun and Devya started a HR constancy in a Bangalore. And they in the procedure of planning HR Policy to there 2) 1.2.5.3. Constancy. In above circumstances what the factors that company should take into consideration.1) HR .Policies 3) 3.2.4.5.1. need to find a balance between organizational Objective and individual expectations. 2) HR Policy should be based on external facts. 3)HR policies should easy to understand 4) 1.3.5. and implement. 4)HR Policies should treat human resources as just factors of production. 5)1.2.3.4.5.

6

a) Understanding the markets and the business better Bharthi and Padma joined Panaltic Pvt.Ltd Co, both are HR b)Have a complete Specialist, but in the organization Bhathi`s position is a line understanding of organizational manager and Padma is Staff Manager. After some time process. they had some Conflicts them, and the same mater went c) Being an atmosphere of trust to the top management. And Top Management has been suggested to Bharthi that you encourage the participation and transpierce .d) Being empathic to the and attitudes of the line functions to wards the staff limitations of the line process. function. This can be done through . e) Be oppertununistic and tries to steel the limelight

7

MARKS RIGOUR KEY

1) Employee policy 2) development policy 3)Technological policy 4) Training and development policy

Makes Kanna is a HR General Manager of a IT Industries and he has taken some decisions in the Company with connected to Changing Technologies. And In the same company has other persons to take decisions connected to other matter. In such case which of the following is not a 5) Welfare Policy function Associated with Makes Khanna.

1

c

4

2

c

2

2

c

4

HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

3

3

2

4

CHAPTER NAME

Human Resource Planning

Human Resource Planning

Organizational Structure and HRM

Job Analysis and Design

MID/END TERM

Mid Term

Mid Term

Mid Term

Mid Term

Q. NO

QUESTION TAG

8

Kiran is working in a sugar Industry as a Supervisor past ten years, and he is healding day-to-day activities and it is very crucial type of planning because the success or failure of the corporate plans stands on such plans. Now In this case which planning level that kiran is handling.

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OPTIONS 1) Critical Planning 2) short-term activities plans 3)operational Planning 4) Corporate level planning

2

c

2

2

c

2

1

b

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5)Intermediate planning

1) Retrenchment Nadan Kishor senior executive officer in the steel industries 2) Outplacement and he is working there since 15 years. But suddenly 3) Lay-off organization wants reduce some manpower form the 4) Attrition organization because they adapted some new technology and they find that some workers are not having any work and they have to handle the surplus with smooth manner. In such circumstances they adopted one techic they 5) Job analysis helping the surplus employee to providing some jobs to outside. Nandan Kishor adopted which type method he adopted?.

1) Staff Functions Miss Sushma completed MBA with HR specialization. She 2) Line functions 3) Operational functions joined one HR consultant company in Bangalore. Her 4) Supervisor function manager was told her your work is to look after Human Resource Fouctions.in above case sushma working as a------------------------------5) Training manager

When Mr. Jain joined the organization as a HR manager. Immediately he restructured the work of employee and designated the specific activities to the employee. Mr. Jain went with which type job analysis.

MARKS RIGOUR KEY

1) Job analysis 2) Job Specification 3) Job design 4) Job Descriptive 5) Job Evaluation

HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

4

4

6

CHAPTER NAME

Job Analysis and Design

Job Analysis and Design

Selection

MID/END TERM

Mid Term

Mid Term

Mid Term

Q. NO

12

13

14

QUESTION TAG

Kalpature fast moving super bazaar in karnataka. The HR manager Mr.Ganesh has been informed by the top management to prepare a details job analysis of all the workers in the organization so that necessary inputs for a number of HR activities, performance apprisal,Incentive, Bonus and promotional activities can be made. In this situation Ganesh absovered and relevant points are noted and that note are includes what was done and how was done went with Ganesh Adopted what type of method?

OPTIONS 1) Questionnaire Method 2) Observation Method 3) Diary Method 4) Group interview Method

1

c

2

1

c

4

1

c

4

5) Technical Conference Method.

1) Job Evaluation 2) Job design Mr. Ramesh is aHR Manager of a IT Firm he has been informed by the top management to prepare the necessary 3) Job Descriptive inputs for a number of HR activities such as Recruitment, 4)Job Specification selection, interview procedure, and placement and be made. So ramesh started the collecting information form supervisor required qulification,experence skills etc., 5)Job Evaluation In the above case Ramesh went with what type of analysis?.

In a conference Seema meet with the HR Manager of KPO organization. And while tooking with Seema the managercame to know that she is such or job, and that same time KPO manger is also looking lady candidate for a HR Job , so Manager just go on asking some questons to Seems regarding her education, experience, were she worked,etc and after find some qualities in her he told her to send a CV to my HR department . KPO manager went with what type of interview process?.

MARKS RIGOUR KEY

1) Formal interview 2) unstructured interview 3) in-depth interview 4) Preliminary interview

5) Penal interview

HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

6

6

7

CHAPTER NAME

Selection

Selection

Managing Careers

MID/END TERM

Mid Term

Mid Term

End Term

Q. NO

QUESTION TAG

15

Ramaya is a bright and intelligent MBA graduated from top most institute of India, she wants to statrs with her career with good company and she found the vacancies TCS and she applied for the job. And when she walked for the interview and attended the interview she find there are three persons are sitting in the interview room, and one by one they go asking the questions connected with skills, HR related, Marketing related questions. In above process Ramaya went with what type of interview process?.

16

17

The Famous retailing company Reliance Fresh having the vacancies for post of manager and they given the add in the News paper .received many application form ,from the candidates , and they short listed some candidates among them and called the interview, but before that they took some process, now arrange the following functions that they prepared correct manner of interview. 1) Invite applications form interested candidates. 2)Send the invitation to the candidates. 3)interview handled. 4)Selected the Candidate. 5)scan them for the first round interview.

Sita is a Fresh graduate of MBA with HR Specialist. She joined a IT company, and she wants to be guided for her career.form which method she will get the guidelines and plan for her future career.

OPTIONS 1) Formal interview 2) unstructured interview 3)Penal interview 4) Preliminary interview

MARKS RIGOUR KEY

1

c

4

1

c

1

1

c

3

5) in-depth interview

1) 1.2.5.3.4. 2) 3.2.1.4.5. 3)1.2.3.5.4. 4) 2.3.4.1.5.

5)4.3.1.2.5.

1) Career Path 2) Career Goal 3) Career Anchors 4) Self Career 5) Career planning.

HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

8

8

4

9

CHAPTER NAME

MID/END TERM

Performance Appraisal End Term

Performance Appraisal End Term

Job Analysis and Design

Employee Training & Management Development

Mid Term

End Term

Q. NO

QUESTION TAG

OPTIONS

MARKS RIGOUR KEY

18

1) Career planning & Development The KPO company evey six months makes the assessment 2) Service provider of employees Weakness and Strenght.based on that 3) Management Development assessment they decides about incentives, hike in salary and promotions. Such functions are known as in the HRM? 4) Performance Appraisal 5) Training and Development

19

Bharath Manufacturing company has decided to implement modern type of performance appraisal system in the organization, so that employee can get better benefits motivated to wark hard effeciently..under the following through whichare methods not comes under the modern methods...

20

21

A Pharmaceutical Organization HR manager received the message from the Top management, that they want to check all the information regarding Employee job and skill knowledge, and requirement of the performance of the job, then HR manager took two days and submitted the report to the Top management. In the above matter HR manager was gone through what type of analysis?.

1

c

4

1)Work standards method 2)Team Appraisal. 1 3)360` Degree performance appraisal .4)Balanced scorecard method

c

1

c

3

c

3

5) Rating Method

1)Job Review 2) Job Design 1 3) Job Specification and Job decription 4) Job Classification 5) Job Decription

1) Committee Assignment Anand kumar is a fresh MBA graduate, FCT Ltd. Selected 2) Vestibule Training Anand for a marketing executive job, he worked 2 years as 3) Apprenticeship a trainee, but during this period Company is not treated as 4) Simulation Exercise a employee of the organization and are not eligible for any salary or benefits form the company, But they took him after as a fill time employee of the company and provided all the 5) Sensitivity Training facilities to him.Such training programs are know as?

1

HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

10

10

10

CHAPTER NAME

Compensation Management

Compensation Management

Compensation Management

MID/END TERM

End Term

End Term

End Term

Q. NO

QUESTION TAG

22

The HR manager of an organization in the year end he received messages from top management, that the with in a week they want all the information connected with employee performance and grads .Why top management asked by the HR manager such information?

OPTIONS

MARKS RIGOUR KEY

1) To providing Training 2) To providing Medical Facility 1 c 3) To ranking and Grading 4) To giving Education Facility to Employee children's

3

5)To Transfer the employee

23

1) Piece wage plan Mr. Vijapy is appointed as a compensation Administrator in 2) Time wage plan a mild product company. And in that company work hours is 3) skill based wage plan daily 8 in a per day,in that situation One employee made 4) Competency Wage plan the 10000 padas and another Employee made the only 5000 pada.But both of them still get the same salary from Vijaly. In such case 5) Simple wage plan Vijay followed what type o system?.

24

Mr. Prakesh is 20 year experience in HR Department as a HR Manager and looking after HR connected all the matter, even wage and salary matters also he is handing, in his presence company has been never faced any kind of problem be cause he is following one standard design with followed by some steps. Identify the steps correct steps form below information. 1) Review the existing executive compensation. 2)Analyze the organizational plan. 3)Retaing and cometent. 4)Finding the executive compensation. 5)The executive comensation plan

1)2.3.4.5.1. 2) 5.4.3.1.2. 3) 4.5.3.2.1. 4) 1.2.3.4.5.

5) 3.2.5.4.1.

1

c

2

1

c

2

HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

12

12

12

CHAPTER NAME

Disciplinary Action

Disciplinary Action

Disciplinary Action

MID/END TERM

End Term

End Term

End Term

Q. NO

25

26

27

QUESTION TAG

Mr. Satis motivated through rewards, appreciation constructive support reinforcement to conform to organization rules and regulations. In the above process Stish Went with what type of Decline.

OPTIONS 1) Negative Decline 2) Enforced Deciplne 3) Group Decepline 4) Self-imposed 5) Team Decipline

1)1.2.3.4.5.6. Mr. Surya HR manger of manufacturing industries, and top 2) 6.4.3.2.1.5. management had made some new policies concerning to 3) 2.3.4.1.5.6. deceiplanary procedure. And to the HR manager has 4) 1.3.2.4.5.6. given the direction that he has to take care about this. What steps he has to take for circulating the same message among the employee. To go with positive discipline procedure. 1) responsibility for ensuring discipline. 2) Communicate the performance expected and penalties for violation. 5) 6.5.4.3.2.1. 3) Communicating organizational policies, procedures and rules. 4)Collecting concrete data about any disciplinary volition. 5) Administering Progressive Discipline. 6) Administering Corrective counseling.

1) Written warning Nitien is a HR manager , he appointed MR. Ravi for a 2) Variable Warning Selection Branch, and Rave is inexperienced person he just 3) Demotion joined as a trainee. While in the selection procedure is 4) Suspension made mistake in calacting documents from conducted. In such situation Nitien can take what type of action against 5) Pay-cut the Ravi?.

MARKS RIGOUR KEY

1

c

4

1

c

4

1

c

2

HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

12

13

CHAPTER NAME

Disciplinary Action

Employee relation and Collective Bargaining

MID/END TERM

End Term

End Term

Q. NO

28

29

QUESTION TAG

lata is a manger in company she is handling decilinary procedures I the organization, in a deceplinary procedure what is first step to go with deceplinary Action.

Mr Nehal is the Union Leader of a Febric industry. And under is leadership workers are not paid the Dewail bonus. Employees are very upset for that and they told Nehal to we go a strike against the management. So Nehal through that instead of strike we go far a collective bargaining if then also the management is not reedy then we go for a strike. Now Nehal want to go for a collective Barraging which is the correct procedure for a Collective bargaining under the following. 1) With contacting all the employee 2) Negotiation

OPTIONS 1) Holding a Full pledge Enquiry 2) Issuing the notice 3) Considering the explanation 4)Charge Sheet 5) Follow-up 1) 3412 2) 4231 3) 1324 4)1234

MARKS RIGOUR KEY

1

c

2

1

c

3

1

c

2

1

c

3

5) 2143

3) Preparation for negotiation 4) Contract Administration

13

13

Employee relation and Collective Bargaining

Employee relation and Collective Bargaining

End Term

End Term

30

31

Radha is a marketing manager in the Pharmacy company. She decided to change some procedure and go for some good procedure for the sales, so she called the all the subordinates in that procedure, she asked there views, and with co-operation of all the subordinate she come up with some good procedure, which makes more impact on the sales. In above matter Radha w ent with what type of participation in making decision.

If the HR manger in the Factory, he wants to control in Strike, and Employee should have the Friendly relation in the organization, then what type of Strategy he can adopt, under the following,

1) Associative Participation 2) Decisive Participation 3) Informative Participation 4) Consultative Participation 5)Formal Participation

1) Employee Relation. 2) Managerial Relation. 3) Industrial Relation. 4) Social Relation. 5) Friendly relation.

HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

11

11

11

10

CHAPTER NAME

Grievance Handling

Grievance Handling

Grievance Handling

compensation Management

MID/END TERM

End Term

End Term

End Term

End Term

Q. NO

32

QUESTION TAG

Mr. Arun is a the HR manager of a Kiloskar Company, and one day he come a across a A employee are not working and they stooped the production. Because they are dissatisfied with food . In Such Circumstances how MR.Arun can handle a situation Using some Management Mantra?.

OPTIONS

1) Throughout Collective Bargaining 2) Through Labor Court 1 3) Through Concealing 4) Through Grievance Handling

33

34

In a Steel industry, conflict arises in between management and union, considering to Time. Then HR manager Called the out side party which involves itself in resolving the conflicts and issued the final decision. In above matter HR manager Went with which method?.

1) Mediation 2) Compromise 3) Arbitration 4) Win-Lose

4

1

c

3

1

c

3

1

c

2

5) Advocate

1) Cafeterial Benefit Plan MNC Company takeover the Indian company and 2) Golder parachute immediate they change the rules and procedure of the 3) Selver plan company, in the same time they don't want to lose the employee as well as employee should follow the all the new 4) Golden Plan procedure. The company come up with good concepts which includes, 1)Continuation of the Salary. 2)Bonus and certain benefits and prequisits 3) Retirement benefits, 5) Golden handshake 4) Accelerated vesting of stock incentives. In the above case Company adopted what type of Scheme?

c

5) Through Top management Help.

1) with in the one Day Supervisor received the compliant against production 2) with in Fiffteen days head form the workers, regarding work, and he told the 3) with in Fourth Eight Hour worker that I will look after this matter. Now in this case as a Supervisor with a what period of 4) With in Seven days Time he has to give Report?. 5) with in a Hour

35

MARKS RIGOUR KEY

HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

CHAPTER NAME

MID/END TERM

Q. NO

QUESTION TAG ICICI Bank facing Problem of Attrition of Employee, for that reason they are facing lot of problems, and in the mean time They appointed one HR person MR. Rao , and he come up with some solution which really worked out and Immediately Mr/. Rao got the promotion also,

10

12

10

Compensation Management

Disciplinary Action

Compensation Management

End Term

End Term

End Term

36

37

38

OPTIONS 1) Financial Strategy 2) Social Security 3) Greeter Security 4)General Security

MARKS RIGOUR KEY

1

c

3

1

c

2

1

c

3

1

c

3

in the above matter MR. Rao He taking care about Basic requirements of the employee and provides for stable family life and for social security. After this employees are 5) Basic Security thought to proceed in the organization for a long time. In the above matter Mr Rao Come up with what type management system? .

Pavan Working ina Pharmaceutical Company. And daily he use to come with taking drugs and many time he is not consentrative on his work also. Many time HR manager given the instructions also but still he is not listing, but after they took some action agist him. In the above matter pavan can be classified as an ---------------------------------

1) Minor infuriation 2) Major infuriation 3) punishable 4) Intolerable

Kiloskar one of the leading manufcturing unit in the India, they are fulfilling the employees all the basic needs providing to their children's Free education, families to the free medication facilities, housing facilities. Kiloskar Company is providing what type non-monetary benefits to the employees.

1) Incentives 2) Bonus 3) fringe benefits 4) General Benefits

5) Disciplinary Action

5) Basic Banefits

1)Retrenchment

3

Human resource planning

Mid Term

39

The Zero-Honda company is not doing well in terms of profit and incurring losses for the past 5 years and the Top 2)Lay-off management felt that there were surplus employees in the 3) Outplacement organization now. So it directed Head-HR , Mr.Akash to 4)Work sharing assist the surplus employees to prepare their resumes and to prepare the surplus employees for interviews.This kind of gesture from the organization is known as

CHAPTER NO 3

CHAPTER NAME Human resource planning

MID/END TERM Mid Term

RESOURCE MCQ`S TheHUMAN Zero-Honda company is MANAGEMENT not doing well in terms of profit and incurring losses for the past 5 years and the Top management felt that there were surplus employees in the Q. NO organization now. SoQUESTION TAG OPTIONS it directed Head-HR , Mr.Akash to 39 assist the surplus employees to prepare their resumes and to prepare the surplus employees for interviews.This kind of gesture from the organization is known as 5) Job sharing

MARKS RIGOUR KEY

HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

8

4

6

4

CHAPTER NAME

MID/END TERM

Performance Appraisal End Term

Job analysis

Selection

Job analysis

Mid Term

Mid Term

Mid Term

Q. NO

QUESTION TAG

40

Mr.Sharma,General manager – HR Department, has got three HR Managers under him.They are Mr. Gautham, Mr. Menon and Mr.Shankar. Sharma while appraising them , has rated all the employees in the middle of the performance scale. This rating method is known as----------------------

41

42

43

The Kittal company is a steel manufacturing company with good HR Practices.The manager , Ms.Shymala has identified that three of her important employees we doing the same job repeatedly over the years. In order to overcome that, Ms.Shymala assigned periodically those three employees eight alternative jobs. This technique used by Ms.Shymala is called as a----------------------------

OPTIONS `1)Halo effect 2)Stereotyping 3)Leniency effect 4) Central Tendency Effect

1

c

1

1

c

2

1

c

3

1

c

1

5) Hand shake

1) Job Enlargement 2)Job Rotation 3)Job Enlargement 4)Job Excitement 5) Job specification

Structured Interview Mr.Sigal , HR Manager was conducting an interview to select three management trainees for marketing b) Stress Interview departments. During the interview process, he followed no c) Unstructured interview predetermined framework of questions and Asked his questions based on the responses from the three Group Interview applicants. This pattern of interview followed by Mr.Sigal is known as 5) penal interview what?

The Xipro IT Company has allowed 50 of its select employees to work at home, keeping in contact with the office. This kind of modern management technique practiced by Xipro is known as------------------------

MARKS RIGOUR KEY

Telecommuting b) Flexitime c) Loaning d) JobSharing 5)Salary Sharing

HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

CHAPTER NAME

Compensation Management

MID/END TERM

End Term

Q. NO

44

QUESTION TAG

Suman, HR manager for J V tapes, had a lot of problem when it came to fixing salary for the workers and during giving bonus, since all the workers were working physically and there was no need for the application of knowledge. The workers under him also could not be categorized, only five categories were there. Workers expect a large booty during Diwali festival, since all the workers irrespective of the religion diwali is celebrated in a grand manner. The Director asked Suman to workout on the bonus keeping in mind the annual performance of the company.. Which basic wage plan should Suman choose for his workers?

OPTIONS

1)Time wage plan 2) piece wage plan 3)skill based pay 4)broad banding

MARKS RIGOUR KEY

1

c

4

1

c

2

5)competency based pay a)job instruction

6

Selection

Med sem

45

. RCM industries employees 400 people on regular basis and 60 workers on contract basis. A new batch of workers b)apprenticeship c)job rotation was to join, the organization since the company was planning to start another unit. A separate HR department d)committee assignments was also to be started since the other unit was around 10 kms away from the existing factory. The authorities thought of selecting a few people in the existing HR department and train them and see that they are shifted to the other unit once it starts production Which method of training do you think will be suitable for the new batch of workers, who are to be technically sound?

e)Training

HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

8

6

CHAPTER NAME

Performance appraisal

Selection

MID/END TERM

End Sem

med Term

Q. NO

46

QUESTION TAG Any performance appraisal system facilitates optimization of employee performance and also helps in identifying areas for development. Ram, the HR manager was to conduct appraisal for his junior managers. He is sure that all these steps have to be followed, like (1) determination of standards of performance based on the organizational objectives and the job description, (2) actual process of measurement, (3) measurement of employee performance against the predetermined goals and standards, (4) after discussing it with the employee, it has to be put to effective use, (5) communicating the results of appraisal to the employee concerned. Ram is very much interested in measuring the performance of individuals which changeless the efforts to achieve organizational goals.If Ram is interested in measuring the performance of individuals efforts to achieve Mr Rakesh which is HR changeless manager in the Selection department, organizational which method he follow? while selectiongoals plan he hasto followshould some elements. Unnder the process were he failed to make a good selection . Find out where he failed process the selection? 1) Organizational Objective

47

OPTIONS

MARKS RIGOUR KEY

a) Work standards approach b) essay appraisal

1

c

5

1

c

1

1

c

3

c)critical incident method d) point allocation method

e)balanced scorecard method 1)Job Design 2)Job offer 3)Job plan 4)Job application

2) 3)Job specification 4)Job Application.

2

Human resource planning

M/T

48

Mr. Rajesh is manager of the IT Firm, and his nature is he kept all the authority and power with him only, He is just assigning the tasks,and duties to the employees, and he never alow the subordinates has to interfire in any kind of official matter. Mr. Rajesh is follwoing what type of organic Structure?.

5) job satisfaction 1) Organic Structure 2) Rigid Structure 3)Mechanistic Structure 4)Informal Structure 5) Group Structure

HUMAN RESOURCE MANAGEMENT MCQ`S CHAPTER NO

5

4

CHAPTER NAME

Recruitment

Job Analysis

MID/END TERM

M/T

M/T

Q. NO

QUESTION TAG

OPTIONS

49

The HR manager of a VTC company limited, Started new branch in area like Hyderabad, and they want fresh MBA candidate for their new sector. Which is the best Source to get a fresh conducts for New sector?

1)Advtisement 2) Educational Institutes 3)Internal Source 4) Employee refrence 5) Employment Agence

50

Geri started call center, around 25 employees are working in her call center. In the year end she went with the Functional Analysis, the work functions of any job she categorized under three heads. Which of the following will not come under the Functional Analysis.

1)Data 2) People 3)Techiqies 4) Thing 5) Behaviour

MARKS RIGOUR KEY

1

c

2

1

c

3

2

c

3

2

c

4

MATCH THE FOLLOWING QUESTIONS

1

I) HRM 2) HRP 3) Job analysis 4)job Discription 5) Job Specification

2

Match the following I) Carporate level 2) Intermediate level 3) Opertation Level 4) Short-term planning

a)Job identification b) Employee Data c) Right job for right candidate d) Deling with people e) Determining &recording

a)Training &development b) Grivance Handling c) Teaching matters d)Recruitment

I) 1a, 2c, 3e, 4b, 5a. iii) 1d, 2a, 3e, 4c, 5b iii) 1d, 2c, 3e, 4a, 5b iv ) 1a, 2d, 3c,4e, 5d. v) 1c, 2d, 3a,4e, 5b

i) 1b, 2a, 3d, 4c ii) 1d, 2a, 3c, 4b iii) 1d, 2c, 3a, 4b iv) 1c, 2d, 3a, 4b v) 1a.2b.3c, 4d

CHAPTER NO

MID/END CHAPTER NAME TERM

Q. NO

b) Leniency effect d) Central Tendancy Effect

QUESTIO OPTIONS MARKS N TAG

RIGOUR

KEY

CHAPTE R NO

CHAPTER NAME

MID/END TERM

Q. NO

QUESTION TAG

1

Introduction to HRM

Mid term

1

HRM is process that consists of four functions below which one is not comes under the process

OPTIONS

1) Acquiring 2)developing 3)command and control 4)motivation 5) retaining

MARKS

RIGOUR

KEY

HUMAN RESOURCE MANAGEMENT MCQ`S BATCH NO XXVIII

CHAPTE MID/END R CHAPTER NAME TERM NO

Q. NO

QUESTION TAG

1 Introduction to HRM Mid term

1

HRM is process that consists of four functions below which one is not comes under the process

1 Introduction to HRM Mid term

2

which is the best way to achieve the long term and short term goals of an organization, in dynamic and competitive environment .

3

Under the following which is the easy method to storage and access of information, regarding employees their job's Qualification, compeetencies,compensaton and training need.

1 Introduction to HRM Mid term

4

Under the following which is the easy method to storage and access of information, regarding employees their job's Qualification, compeetencies,compensaton and training need.

2

Organizati onal Mid term structure and HRM

5

The organization is effected by the changes, depends on the -----------------

3

Human Resource Planning

Mid term

6

Under the following what ensures that the right resources available in the organization.

3

Human Resource Planning

Mid term

7

The process of Human Resource Planning starts with what objective under the following.

1 Introduction to HRM Mid term

3

Human Resource Planning

Mid term

8

In what level HR. takes into consideration the changing market situation strategic plans of the organization.

3

Human Resource Planning

Mid term

9

___________ Activities are planned by Operational Level Planning.

4

Job Analysis And Design

Mid term

10

Which of the following gives clarity regarding the current human resource situation of an organization.

4

Job Analysis And Design

Mid term

11

Which plays the Key role in designing and managing the performance appraisal system in an organization.

Job 4 Analysis And Design Mid term

12

Under the following which Method gives the information regarding Motion - Time Studies..

13

under the following which Includes the study of employees height, Competency, weight,vision,abilty.

4

Job Analysis And Design

Mid term

5

Recruitment Mid term

14

Identify the right Steps involved in the Process of Recruitment.1) Identify the HR Requirement 2) Choose the method 3)Human Resource planning 4)Evaluation the Program 5) Select and hire the candidate.

5

Recruitment Mid term

15

If the Employee recommend their Friends or Acquaintances for vacant position is the organization, such sources is known as----------------

5

Recruitment Mid term

16

Which is the Best Source to get candidate in bulk form different areas.

5

Recruitment Mid term

16

Which is the Best Source to get candidate in bulk form different areas.

5

Recruitment Mid term

17

The aim of an effective recruitment program is to attract----------------

6

Selection Mid term

18

The process of choosing the most suitable candidate for a job among the available application is known as.

6

Selection Mid term

19

Under the following which type of interview faced by the candidate if the interviewer asked the selected questions based on the application.

6

Selection Mid term

20

There are five Elements in a selections process Identify the correct sequence form the following.1)job design 2)job specification 3)competency modeling 4)organizational objective 5)selection

6

Selection Mid term

21

under the following which type of interview test, the ability of the candidate when he/she under the Burden

6

Selection Mid term

22

Once the candidate accepts the offer letter is known as….

7

Career planning End/term

23

which of the following gives the basic attitudinal characteristics that guide people throughout their carrier

7

Career planning End/term

25

Occupation and career with little attrition to career planning and then felling disengaged is known as-----------------------

25

Occupation and career with little attrition to career planning and then felling disengaged is known as-----------------------

26

Which of the following in the CORRECT sequence process of career planning.1)Organizational assent and opportunity.2)Individual Assessment and need Analysis.3)Need-opportunity.4)Career counseling

27

following the below form were employee will be information for his supervisor, along with the HR department regarding available opportunites,and his competencies.

28

Which of the following is CORRECT sequence of Performance Appraisal process. 1)Determination.2)Mesurement.3)Actual process of 4)Communication.5)effective use.

29

under the following which method of appraisal required the rater to rate the Employee on factors like quantity and quality of work, job knowledge,dependability, attendance.

8Performance Appraisal End/term

30

which method the following the employees performance is evaluated by his supervisor, his peers, his internal/external suppliers and his subordinates.

8Performance Appraisal End/term

31

Under the following which method appraiser is required to assign ranks to different attributes of the employee.

32

Following the which method case study has been discusses, for the management development.

33

Participants enact roles to solve problems that are common in real life situation such method is know as ------------------

7

7

7

Career planning End/term

Career planning End/term

Career planning End/term

8Performance Appraisal End/term

8Performance Appraisal End/term

9

9

Employee Training and Managem End/term ent Developm ent Employee Training and Managem End/term ent Developm ent

Employee Training and Managem End/term ent Developm ent Employee Training and Managem End/term ent Developm ent Employee Training and Managem End/term ent Developm ent

34

below the methods, Coaching comes under which method?

35

Identify the CORRECT sequence of steps in the Evaluation of Training.1) Setting Evaluation Criteria. 2) Assessing the knowledge prior to training.3)Assessing knowledge after Training..4)Transfer to the Job.5)follow-up studies.

36

In which of the following method of training takes place in a real Environment where the Trainee is exposed to an actual work situation.

10

Compens ation End/term Managem ent

37

Identify the CORRECT sequence of process of Job Evaluation.1) Preparation of a Job Evaluation Plan.2) Job Analysis. 3) Job Description and Job specification. 4)Selection and job dimensions.5) implementation.6)Maintenance.

10

Compens ation End/term Managem ent

38

Which of the following factors not comes under the Point Rating Method.

10

Compens ation End/term Managem ent

39

Why incentives and Bonus has to give to the employee?

10

Compens ation End/term Managem ent

40

which Wage is fixed by the government and enforced by the Law.

10

Compens ation End/term Managem ent

41

Under the following which system compensating employees in fair manner and maintaining the principle of equity and matching employee expectancy, is known as--------------------

11Grievance Handling End/term

42

Which of the following procedure of an organization enables employee to air their dissatisfaction.

9

9

9

11Grievance Handling End/term

42

Which of the following procedure of an organization enables employee to air their dissatisfaction.

11Grievance Handling End/term

43

Which is the first Steps for Grievance redress .

11Grievance Handling End/term

44

Under the following in which method a outside party interfere and helps the both the parties and reach the conciliation.

11Grievance Handling End/term

45

under which circumstances Complaint become a Grievance.

11Grievance Handling End/term

46

When a grievance, not resolved immediately can hamper the work process in the organization which leads to ----------------

12 Disciplinary Action End/term

47

How to manage the sensitive problems that is related to in disciple at the work place.

12 Disciplinary Action End/term

48

Under the following which type of Discipline faced by the employee to follow the rules and regulations of the organization, by inducing fear in them.

12 Disciplinary Action End/term

49

Disciplinary procedure starts with which action.

12 Disciplinary Action End/term

50

Under the following which is the effective way to approach in the disciplinary process. Which suggests the Administering Discipline.

12 Disciplinary Action End/term

50

Under the following which is the effective way to approach in the disciplinary process. Which suggests the Administering Discipline.

13

Employee Relations and End/term Collective Bargaining

51

under the following which style, workers were paid low wages in spite of working for unduly long hours and were restlessly.

13

Employee Relations and End/term Collective Bargaining

52

-------------------- is the Managerial tool that faculties an amicable and mutually acceptable agreement between the management and the employees.

13

Employee Relations and End/term Collective Bargaining

53

---------------- feature of the Collective Bargaining.

2

Organizati onal Mid Term structure and HR.

54

When Manager can Act ,exert influence and make decisions in caring out their responsibility.

2

Organizati onal Mid Term structure and HR.

55

HR Plays which Sub-system role in a urination.

6

Selection Mid Term

56

Under the following Which method Evaluating the application forms, goes through certain points are assigned to each item in the application form.

4

Job Analysis and Design

57

Under the following Which method Evaluating the application forms, goes through certain points are assigned to each item in the application form.

4

Job Analysis and Design

58

information regarding the Employee like, Education, experience, trining ,judgement,initiative,physical efforts, physical skills, communiation skills cover under the which concept.

Mid Term

Mid Term

match the following 1) HR M 2) HRP 3) Job analysis

a) Job identification b) Employee,information c) The process of right job to right candidate 4) Job Discription d) Dealing with the people 5) Job specification e) determining &Recording

CQ`S BATCH NO XXVIII

OPTIONS

MARKS

RIGOUR

KEY

1) Acquiring 2)developing 3)command and control 4)motivation 5) retaining

1

c

3

1)finance Strategy 2)Marketing strategy 3)SHAM 1 4) Technical Strategy 5)Training and development

c

3

1) Human Resource internal system 2) HR Information System 3)Human resource planning1 4) HR infrastructure system 5) HR Journal

c

2

1) Human Resource internal system 2) HR Information System 3)Human resource planning1 4) HR infrastructure system 5) HR Journal

c

2

1) Management 2) Planning 3) Technology 4) Organization Structure 5) Governmental rules

1

b

4

1) Turnover 2) Rules and regulations 3) Organizational Objectives1 4) Human Resource Planning 5) Optimize Staffing

b

4

1) Retailing Employee 2) Training the Employee 3) Developing the Employee1 4) Organizational Objective 5)Career of the Employee

b

4

1) intermediate-level 2) Operational Level 3) Corporate- Level 4) Bottom-Level 5) Supervise - Level

1

c

3

1) Performance Appraisal 2) Welfare matters 3) Training & Development 1 4) Technical Adoptions 5) Marketing Strategy

c

3

1) HR internal System 2) HR External System 3) HR Inventory 4) HR Planning 5) HR Policies

1

c

3

1) Job Specification 2) Job Design 3) Job Analysis 4) Job Description 5) Job Evaluation

1

c

3

1) Questionnaires Method 2) Observation Study 3) Diary Method 1 4) Technical Method 5) Penal method

c

2

1) Social Specification 2) Behavioral Specification 3) Job Specification 1 4) Physical Specification 5) Mental Ability

c

4

1) 1.3.4.5.2 2) 3.1.2.5.4 3) 1.2.3.4.5. 4) 3.2.4.5.1. 5) 5.3.2.1.4.

2

b

2

1) Employment agencies 2) Educational Institutions 3) Interested applicant 2 4) Employee referrals 5) Company Source

c

4

c

4

1) Employment agencies 2) Educational Institutions 1

3) Interested applicant 4)Advertisement 5_Employee referrals

1

c

4

1) Company development 2) provide a good job 3) Best candidates 1 4) To give Good Training 5) To give good Package

c

3

1) Recruitment 2) Selection 3) placement 4) Interview 5)Hiring

1

b

2

1) In-depth Interview 2) Primary interview 3) Selection Interview 4) Formal Interview 5) Penal Interview

1

b

4

1)2.3.4.1.2. 2) 4.1.2.4.5 3)1.2.3.5.4 4) 2..3.1.45 5) 54.2.1.3.

1

b

4

1) Group interview 2) In-depth interview 3) Decision making interview1 4) Stress interview 5) HR interview

c

4

1) job 2) placement 3) Selection 4) Interview 5) Decision

1

c

4

1) Career path 2) career planning 3) Career Anchors 4) Career goals 5) Career development

1

b

3

1

c

4

1) Career counseling 2) career program 3) career need 4) career drift

1

c

4

1) 1.2.3.4. 2) 2.1.3.4. 3) 3.2.1.4. 4) 4.1.3.2. 5) 1.3.2.4.

1

c

4

1) supervisor 2) HR Manager 3)Career counseling 4) Co-workers 5) trainers

1

c

3

1) 2) 3) 4) 5)

1

c

2

b

2

1) 360`degree performance appraisal 2) team appraisal 3) checklist 1 b 4) Easy appraisal 5) Balanced scorecard

2

1) Ranking method. 2) forced choice rating method. 3) point allocation method. 1 4) critical Incident method. 5) graphic rating method.

b

2

1) Multiple exercises 2) Simulation exercises 3) Sensitivity Training. 1 4) Transactional Analysis. 5) Lectures.

b

2

1) Incident method. 2) Role Playing. 3) Business games. 4) In-Basket Method. 5) Multiple Management.

b

2

5) career analysis

2.3.4.1.5. 1.2.3.4.5. 5.4.3.2.1 3.2.1.4..5 3.4.2.1.5.

1) Critical incident method 2) Graphic rating method 3) Forced choice rating method 1 4) Ranking method 5) point allocation method

1

1) Under Study Method. 2) Training Method. 3) On-The-Job Method. 4) Of-The-Job Method. 5) Lecture method.

1

b

3

1) 2) 3) 4) 5)

2

b

2

1) Off-The-Job Training. 2) Skill-based Training. 3) Ability-based Training. 4) On-the-Job Training. 5) Interaction Training.

1

c

4

1) 2.3.4.1.5.6. 2)1.2.3.4.5.6. 3)3.2.4.1.5.6. 4) 1.6.5.4.3.2. 5)3.2.1.4.6.5.

2

b

2

1) Compensable Factors. 2) Determine the sub-factors. 3) Profile statement. 1 4) Relative Ranking. 5) Preparation of a Chart

b

4

1) Attracting Talented Resources 2) Maintain Equity 3) To recognition of his/her performance 1 c 4) Job evaluation 5) To full fill Employee needs

4

1) Living Wage. 2) Fair Wage. 3) Basic Wage. 4) Minimum Wage. 5) Work Wage.

b

4

b

4

c

3

2.3.4.1.5. 1.2.3.4.5. 3.4.5.1.2. 5.1.2.3.4. 4.3.2.1.5.

1

1) HR Administration 2) Finance Administration 3) Basic Wage. 1 4) Compensation Administration. 5) Bonus 1) Displanary Actions 2) Collective Bargaining 1

3) Grievance Redress 4) Labor Court 5) Labor Commissioner

1

c

3

1) Approaching Head of the Department 2) Approaching Union 3) Approaching Supervisor Verbally 1 b 4) Approaching Arbitration. 5) Approaching Grievance Committee.

3

1) Arbitration. 2) Mediation. 3) Compromising. 4) Settlement. 5) Win-Lose.

2

1

b

1) Once Employee is not happy 2) once employee not paid the Salary 3) Once Employee meet union 1 c 4 4)Once it brought to the notice of the management 5) Once discussed by other workers. 1) Complaint 2) Labor case 3) Conflict 4) Retrenchment. 5) Dissatisfaction

b

3

1) Through Punishment. 2) Through Rigid rules and procedures. 3) Through Disciplinary Action 1 c 4)Through Penalties. 5) Through cutting the Pays.

3

1) Preventive Discipline 2) Through Rigid rules and procedures. 3) Punitive Discipline. 1 b 4)Late intervention. 5) Negative Feedback.

3

1) Considering Explanations 2) Charge Sheet 3) Issuing the Notice. 1 4) Enquirer 5) full-fledged Enquirer

c

2

b

4

1) Punitive Discipline. 2) Preventive Discipline 3) Burning rules 4) Red-Hot-Stove

2

2

2

b

4

5) Rigid rules and procedures. 1) Collective Style 2) Participate Style 3) Exploitative style 4) Benevolent Style 5) Consultative style

2

b

3

1) Disciplinary Actions 2) Employment Law 3) Employee relation 4) Collective Bargaining 5) Labor Law

2

b

3

1) Science & Economics 2) Social & Science 3) Discipline & Science 4) Employee & Science 5) Art & Science

2

b

5

1) Responsibility 2) Authority 3) Accountability 4) Decision making 5) Adaptability.

1

b

2

1) Back Role 2) Center Role 3) Bottom Role 4) Upper role 5) Professional role

1

b

2

1) Clinical Method 2) Weighted Method 3) Legality Method 4) General Method 5) Validity Method

1

b

2

1) Clinical Method 2) Weighted Method 3) Legality Method 4) General Method 5) Validity Method

1

b

2

1) Job Description 2) Job Evaluation 3) Job Analysis 4) Job specification 5)Job Design

1

b

4