Procedimiento Comandos De Troubleshooting (v 2.0).doc

Alcatel-Lucent / Claro Chile Procedimiento – Comandos de Troubleshooting

Version 2.0 Mayo 2011 Jose Luis Quintero Rivas Sergio Rojas Moller Ivan Vidal Cortes Jorge Zuñiga Candia Grupo IPD CHILE

Cover Sheet

Mayo,2011

Procedimiento – Comandos de Troubleshooting IP/MPLS 2G/3G Backhaul

Edition 012.0 Author(s)

Group

Phone #

E-mail Address

Ivan Vidal Cortez

IPD/Chile

+56 972147104

[email protected]

Jorge Zúñiga Candia

IPD/Chile

+56 98464 9278

[email protected]

Abstract El propósito de este documento es detallar las actividades a realizar para un correcto troubleshooting.

Authorization / Dates:

Alcatel-Lucent, Date:25/Mayo/2011

CLARO, Date:25/Mayo/2011

Héctor Briceño / J. Moraga / JL. Quintero R.

Claudio Perez / Ricardo López / Marco Delgado

Copy to (please indicate email addresses): (complete memo) :

(cover page only):

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Document Revisions History of the changes in the document should be kept in this section. Every time the document is published and distributed the date and version must be updated.

Edition Number

Date

Authors/Contributors

Description

1.0

03/12/2010

Ivan Vidal Cortez/ J. Zúñiga Candia

Initial Versión

2.0

25/05/2011

Jorge Zúñiga Candia

Second Version

2.0

25/05/2011

Jose Luis Quintero Rivas

Revision Version

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Table of Contents 1. OBJETIVO GENERAL……………………………………………………………………………………………5 1.1 ESCENARIO DE TRABAJO/CONSIDERACIONES…………………………………………………..……5 2. PROCEDIMIENTO PASO A PASO……………………………………………………………………………..6 2.1 Comandos Orientados al Hardware ………………………………………………………..…………...5 2.2 Comandos Orientados al Enrutamiento……………………………………………..…………...........27 2.3 Comandos Orientados a MPLS………………………………..…………..........................................29 2.4 Comandos Orientados a los Servicios……………………………………………………..…………..33 2.5 Comandos Generales ………………………………………………………..………….........................34

2.6 Comandos de Troubleshooting……………………………………………………………………………………………………37 2.7 Ejemplo de Troubleshooting en Nodos B………………………………………………………….42

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1. OBJETIVO GENERAL El objetivo de este procedimiento es mostrar un listado de comandos básicos de troubleshooting, para implementarlos en las tareas de monitorización y mantenimiento de la red.

2. PROCEDIMIENTO PASO A PASO 2.1 Comandos Orientados al Hardware Los siguientes comandos muestran en detalle el estado del Hardware de los Sistemas 7750 SR-7, 7710 SRc-12, 7705 SAR-8 y 7705 SAR-F. El comando show card, muestra el estado de las Controladoras e IOM. A:CYQ_11020_SAR8_01# show card ======================================================= ================ Card State ======================================================= ================ Slot/ Provisioned Equipped Admin Operational Num Comments Id Type Type State State Ports MDA ------------------------------------------------------------------------------1 iom-1g iom-1g up up 6 1/1 a16-chds1 a16chds1 up up 16 1/2 a4-oc3 a4-oc3 up up 4 1/3 a8-ethv2 a8-ethv2 up up 8 A csm-1g csm-1g up up Active B csm-1g csm-1g up up Standby ======================================================= ================ El óptimo funcionamiento del Hardware considera las CSMs (Compact Switch Module), IOM (Imput Output Module) y todas las tarjetas MDA (Media Dependent Adapter) operacionalmente UP y administrativamente UP.

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El comando show card detail, muestra en detalle el estado de las controladoras e IOM. A:CYQ_11020_SAR8_01# show card detail ======================================================= ================ Card 1 ======================================================= ================ Slot Provisioned Equipped Admin Operational Card-type Card-type State State ------------------------------------------------------------------------------1 iom-1g iom-1g up up IOM Card Specific Data Clock source Named Pool Mode Available MDA slots Installed MDAs

: none : Disabled :6 :3

Hardware Data Part number : 3HE02774AAAB0122 CLEI code : IPUCAMM1AA Serial number : NS093664159 Manufacture date : 09142009 Manufacturing string : Manufacturing deviations : D01321 Administrative state : up Operational state : up Temperature : 27C Temperature threshold : 75C Software boot (rom) version : X-1.0.R7 on Mon Dec 8 16:21:57 EST 2008 by* Software version : TiMOS-B-2.0.R5 both/hops ALCATEL-LUCENT SA* Time of last boot : 2010/01/05 00:43:43 Current alarm state : alarm cleared Base MAC address : 00:23:3e:e8:59:aa Memory capacity : 992 MB

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======================================================= ================ Card A ======================================================= ================ Slot Provisioned Equipped Admin Operational Card-type Card-type State State ------------------------------------------------------------------------------A csm-1g csm-1g up up/active BOF last modified Config file version Config file last modified Config file last saved M/S clocking ref state

: N/A : MON NOV 30 17:07:41 2009 UTC : N/A : 2010/01/12 02:00:11 : primary

Flash - cf3: Administrative State : up Operational state : up Serial number : 00001011510101219765 Firmware revision : 20060729 Model number : SMART CF Size : 250,608 KB Free space : 186,408 KB Hardware Data Part number : 3HE02774AAAB0122 CLEI code : IPUCAMM1AA Serial number : NS093664159 Manufacture date : 09142009 Manufacturing string : Manufacturing deviations : D01321 Administrative state : up Operational state : up Temperature : 26C Temperature threshold : 75C Software boot (rom) version : X-1.0.R7 on Mon Dec 8 16:21:57 EST 2008 by* Software version : TiMOS-B-2.0.R5 both/hops ALCATEL-LUCENT SA* Time of last boot : 2010/01/05 00:43:41 Current alarm state : alarm cleared Base MAC address : 00:23:3e:e8:59:aa Memory capacity : 992 MB

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======================================================= ================ Card B ======================================================= ================ Slot Provisioned Equipped Admin Operational Card-type Card-type State State ------------------------------------------------------------------------------B csm-1g csm-1g up up/standby BOF last modified Config file version Config file last modified Config file last saved M/S clocking ref state

: N/A : : N/A : N/A : secondary

Flash - cf3: Administrative State : up Operational state : up Serial number : 00001011510101109705 Firmware revision : 20060729 Model number : SMART CF Size : 250,608 KB Free space : 189,264 KB Hardware Data Part number : 3HE02774AAAB0122 CLEI code : IPUCAMM1AA Serial number : NS093764374 Manufacture date : 09162009 Manufacturing string : Manufacturing deviations : D01321 Administrative state : up Operational state : up Temperature : 23C Temperature threshold : 75C Software boot (rom) version : X-1.0.R7 on Mon Dec 8 16:21:57 EST 2008 by* Software version : TiMOS-B-2.0.R5 both/hops ALCATEL-LUCENT SA* Time of last boot : 2010/01/05 00:44:50 Current alarm state : alarm cleared Base MAC address : 00:25:ba:2e:bd:e4 Memory capacity : 992 MB ======================================================= ================

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El comando show mda, muestra el estado de las MDAs instaladas, similar al ejemplo anterior, el optimo funcionamiento de las MDAs considera el estado administrativamente UP y operacionalmente UP. A:CYQ_11020_SAR8_01# show mda ======================================================= ================= MDA Summary ======================================================= ================= Slot Mda Provisioned Equipped Admin Operational Mda-type Mda-type State State ------------------------------------------------------------------------------1 1 a16-chds1 a16-chds1 up up 2 a4-oc3 a4-oc3 up up 3 a8-ethv2 a8-ethv2 up up ======================================================= ================= El comando show mda detail, muestra en detalle el estado de las MDAs instaladas e incluye algunas funcionalidades tecnicas, como por ejemplo, la temperatura, MAC address, numero de serie, etc. A:CYQ_11020_SAR8_01# show mda detail ======================================================= ================= MDA 1/1 detail ======================================================= ================= Slot Mda Provisioned Equipped Admin Operational Mda-type Mda-type State State ------------------------------------------------------------------------------1 1 a16-chds1 a16-chds1 up up

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MDA Specific Data Maximum port count : 16 Number of ports equipped : 16 Network ingress queue policy : default Network ingress fabric policy : 1 Access ingress fabric policy : 1 Fabric Stats Enabled : FALSE Capabilities : TDM, PPP, ATM, CEM Min channel size : PDH DS0 Group Max channel size : PDH DS1 Max number of channels : 256 Channels in use :9 CEM MDA Specific Data Clock Mode : adaptive Hardware Data Part number : 3HE02775AAAC0110 CLEI code : IPU3ACGJAA Serial number : NS093363332 Manufacture date : 08222009 Manufacturing string : Manufacturing deviations : Administrative state : up Operational state : up Temperature : 27C Temperature threshold : 75C Software version : N/A Time of last boot : 2010/01/05 00:43:43 Current alarm state : alarm cleared Base MAC address : 00:1a:f0:e9:f6:5f ======================================================= ================= MDA 1/2 detail ======================================================= ================= Slot Mda Provisioned Equipped Admin Operational Mda-type Mda-type State State ------------------------------------------------------------------------------2 a4-oc3 a4-oc3 up up MDA Specific Data Maximum port count

:4

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Number of ports equipped :4 Network ingress queue policy : default Network ingress fabric policy : 1 Access ingress fabric policy : 1 Fabric Stats Enabled : FALSE Capabilities : Sonet, ATM Min channel size : Sonet STS-3 Max channel size : Sonet STS-3 Max number of channels :4 Channels in use :1 Hardware Data Part number : 3HE03125AAAB0104 CLEI code : IPUIBANDAA Serial number : NS093840210 Manufacture date : 09182009 Manufacturing string : C03869 Manufacturing deviations : Administrative state : up Operational state : up Temperature : 24C Temperature threshold : 75C Software version : N/A Time of last boot : 2010/01/05 00:43:44 Current alarm state : alarm cleared Base MAC address : 00:25:ba:8b:7c:10 ======================================================= ================= MDA 1/3 detail ======================================================= ================= Slot Mda Provisioned Equipped Admin Operational Mda-type Mda-type State State ------------------------------------------------------------------------------3 a8-ethv2 a8-ethv2 up up MDA Specific Data Maximum port count :8 Number of ports equipped :8 Network ingress queue policy : default Network ingress fabric policy : 1 Access ingress fabric policy : 1 Fabric Stats Enabled : FALSE

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Capabilities

: Ethernet

Hardware Data Part number : 3HE02776ABAA0107 CLEI code : IPUIBAM3AA Serial number : NS093744640 Manufacture date : 09112009 Manufacturing string : C03743 Manufacturing deviations : Administrative state : up Operational state : up Temperature : 27C Temperature threshold : 75C Software version : N/A Time of last boot : 2010/01/05 00:43:44 Current alarm state : alarm cleared Base MAC address : 00:25:ba:2e:d9:d2 ======================================================= ================= El comando show chassis, muestra el estado del Chassis, el optimo funcionamiento debe mostrar los campos Critical LED state, Major LED state y Minor LED state en OFF, el campo External Alarm Interface en OK, el campo Power Feed Information, muestra el estado de las fuentes de alimentación (2) las cuales deberían mantener un estado UP. A:CYQ_11020_SAR8_01# show chassis ====================================================== ================= Chassis Information ====================================================== ================= Name : CYQ_11020_SAR8_01 Type : 7705 SAR-8 Location : Nodo Coyhaique Coordinates : CLLI code : Number of slots :3 Number of ports : 28 Critical LED state : Off Major LED state : Off Minor LED state : Off Over Temperature state : OK Base MAC address : 00:1a:f0:e9:f2:ef Hardware Data Part number : 3HE02773AAAA0101

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CLEI code : Serial number : LL093211992 Manufacture date : 08072009 Manufacturing string : Backplane SEEP Manufacturing deviations : 16795 Time of last boot : 2010/01/05 00:43:41 Current alarm state : alarm cleared ------------------------------------------------------------------------------Environment Information Module Status : ok Type : fan-v1 Fan Information # of on-board fans :8 Status : up Speed : full speed External Alarms Interface -------------------------------------------Input Pin Event State -------------------------------------------IN-1 1 Critical : ok IN-2 2 Major : ok IN-3 11 Major : ok IN-4 12 Minor : ok -------------------------------------------Hardware Data Part number : 3HE02778AAAB0207 CLEI code : IPEQABBKAA Serial number : NS093760950 Manufacture date : 09182009 Manufacturing string : Manufacturing deviations : Time of last boot : 2010/01/05 00:43:44 Current alarm state : alarm cleared ------------------------------------------------------------------------------Power Feed Information Number of power feeds :2 Input power feed Type Status

:A : dc : up

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Input power feed :B Type : dc Status : up ======================================================= ================

El comando show chassis enviroment, muestra el estado de los Ventiladores su óptimo funcionamiento considerado un estado UP y el campo Speedy FULL, el estado HALF significa la ausencia de un ventilador, por lo tanto el ventilador presente funciona forzado. A:CYQ_11020_SAR8_01# show chassis environment ======================================================= ================= Chassis Information ======================================================= ================= Environment Information Module Status : ok Type : fan-v1 Fan Information # of on-board fans :8 Status : up Speed : full speed

External Alarms Interface

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-------------------------------------------Input Pin Event State -------------------------------------------IN-1 1 Critical : ok IN-2 2 Major : ok IN-3 11 Major : ok IN-4 12 Minor : ok -------------------------------------------Hardware Data Part number : 3HE02778AAAB0207 CLEI code : IPEQABBKAA Serial number : NS093760950 Manufacture date : 09182009 Manufacturing string : Manufacturing deviations : Time of last boot : 2010/01/05 00:43:44 Current alarm state : alarm cleared ======================================================= =================

El comando show chassis power-feed, muestra el estado de las Fuentes. A:CYQ_11020_SAR8_01# show chassis power-feed ======================================================= ================= Chassis Information ======================================================= ================= Power Feed Information Number of power feeds :2 Input power feed Type Status Input power feed Type Status

:A : dc : up :B : dc : up

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======================================================= ================= El comando show port, muestra el estado de todos los puertos, el cual es directamente proporcional a la cantidad de MDAs instaladas, todos los puerto terminados en la .1, significa que están asociados a un bundle (MLPPP o IMA). A:CYQ_11020_SAR8_01# show port ======================================================= ================ Ports on Slot 1 ======================================================= ================ Port Admin Link Port Cfg Oper LAG/ Port Port Port SFP/XFP/ Id State State MTU MTU Bndl Mode Encp Type MDIMDX -----------------------------------------------------------------------------1/1/1 Up Yes Link Up 1/1/1.1 Up Yes Up 1572 1572 1 netw pppa tdm 1/1/2 Up Yes Link Up 1/1/2.1 Up Yes Up 1572 1572 1 netw pppa tdm 1/1/3 Up Yes Link Up 1/1/3.1 Up Yes Up 1572 1572 2 netw pppa tdm 1/1/4 Up Yes Link Up 1/1/4.1 Up Yes Up 1572 1572 2 netw pppa tdm 1/1/5 Up Yes Link Up 1/1/5.1 Up Yes Up 1572 1572 2 netw pppa tdm 1/1/6 Up Yes Link Up 1/1/6.1 Up Yes Up 1572 1572 2 netw pppa tdm 1/1/7 Up Yes Link Up 1/1/7.1 Up Yes Up 1572 1572 2 netw pppa tdm 1/1/8 Down No Down 1/1/9 Down No Down 1/1/10 Down No Down 1/1/11 Down No Down 1/1/12 Down No Down 1/1/13 Down No Down 1/1/14 Down No Down 1/1/15 Down No Down 1/1/16 Down No Down 1/2/1 Up Yes Link Up OC12-IR-1 15KM 1/2/1.sts3 Up Yes Up 1524 1524 - accs atm sonet 1/2/2 Down No Down 1/2/3 Down No Down 1/2/4 Down No Down

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1/3/1 Down No Down 1514 1514 - accs null faste 1/3/2 Down No Down 1514 1514 - accs null faste 1/3/3 Down No Down 1514 1514 - accs null faste 1/3/4 Down No Down 1514 1514 - accs null faste 1/3/5 Down No Down 1514 1514 - accs null faste 1/3/6 Down No Down 1514 1514 - accs null faste 1/3/7 Down No Down 1514 1514 - accs null xcme 1/3/8 Down No Down 1514 1514 - accs null xcme ======================================================= ================ Ports on Slot A ======================================================= ================ Port Admin Link Port Cfg Oper LAG/ Port Port Port SFP/XFP/ Id State State MTU MTU Bndl Mode Encp Type MDIMDX -----------------------------------------------------------------------------A/1 Up No Down 1514 1514 - netw null faste ======================================================= ================ Ports on Slot B ======================================================= ================ Port Admin Link Port Cfg Oper LAG/ Port Port Port SFP/XFP/ Id State State MTU MTU Bndl Mode Encp Type MDIMDX -----------------------------------------------------------------------------B/1 Up No Down 1514 1514 - netw null faste ======================================================= ================

El comando show multilink-bundle, muestra todos los bundle configurados en el equipo, estos pueden ser (MLPPP o IMA). A:CYQ_11020_SAR8_01# show multilink-bundle ======================================================= ================ Bundle Summary ======================================================= ================ Bundle Type Admin Oper Port Min Total/

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Id State State State Links Active Links ------------------------------------------------------------------------------bundle-ppp-1/1.1 mlppp Up Up Up 1 2/2 bundle-ppp-1/1.2 mlppp Up Up Up 1 5/5 ------------------------------------------------------------------------------Bundles : 2 ======================================================= ================ El óptimo funcionamiento de un bundle, implica que todos sus link asociados deben tener un estado UP, por ejemplo si el equipo llegase a presentar en el campo Total Links 4/5 significa que un enlace esta caído y por lo tanto el bundle funciona en un 80% de la capacidad total. Un bundle puede funcionar mientras 1 de los miembros del bundle este operativo (1/5), sin embargo el ancho de banda será el afectado, considerando el ejemplo anterior en este caso el bundle trabaja con un 20% de su capacidad, es importante considerar que la minima cantidad de puertos asociados a un bundle es 2 y la maxima es 8. A:CYQ_11020_SAR8_01# show multilink-bundle bundle-ppp-1/1.1 detail ======================================================= ================ Bundle bundle-ppp-1/1.1 Detail ======================================================= ================ Description : TO_STGO_CNDR_(MLPPP_1, 2*E1) Bundle Id : bundle-ppp-1/1.1 Type : mlppp Admin Status : up Oper Status : up Minimum Links :1 Bundle IfIndex : 572522497 Total Links :2 Active Links :2 Red Diff Delay :0 Yellow Diff Delay : 0 Red Diff Delay Act : none MRRU : 1524 Short Sequence : false Oper MRRU : 1524 Oper MTU : 1526 Fragment Threshold : 128 bytes Up Time : 0d 01:52:46 Bandwidth : 3968 KBit PPP Input Discards : 0 Primary Member Port: 1/1/1.1 Mode : network Net. Egr. Queue Pol: default ------------------------------------------------------------------------------Member Port Id Admin Oper Active Down Reason Up Time ------------------------------------------------------------------------------1/1/1.1 up up yes N/A 0d 01:52:49 1/1/2.1 up up yes N/A 0d 01:52:49 ======================================================= ================ Traffic Statistics ======================================================= ================ Input Output

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------------------------------------------------------------------------------Octets 158904745034 34922639368 Packets 2562883559 563124555 Errors 0 0 ======================================================= ================ Port Statistics ======================================================= ================ Input Output ------------------------------------------------------------------------------Packets 2562883559 563124555 Discards 250 1802 Unknown Proto Discards 0 ======================================================= ================ ======================================================= ================ Port Discard Statistics ======================================================= ================ Input Output Inv L2 Packets : 0 Port MTU Exceeded: 0 Inv MPLS Labels : 250 Other Discards : 1802 Inv IP Packets : 0 HDLC Frm CRC Err : 0 CSM Ingress Queues CSM Egress Queues Hi : 0 Common : 0 Low : 0 Ftp : 0 ======================================================= ================ ======================================================= ================ Queue Statistics ======================================================= ================ ------------------------------------------------------------------------------Ingress Queue 1 Packets Octets In Profile forwarded : 0 0 In Profile dropped : 0 0 Out Profile forwarded : 1 106

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Out Profile dropped : 0 Ingress Queue 2 Packets In Profile forwarded : 8043365393 In Profile dropped : 0 Out Profile forwarded : 0 Out Profile dropped : 0 Ingress Queue 3 Packets In Profile forwarded : 0 In Profile dropped : 0 Out Profile forwarded : 0 Out Profile dropped : 0 Ingress Queue 4 Packets In Profile forwarded : 0 In Profile dropped : 0 Out Profile forwarded : 0 Out Profile dropped : 0 Ingress Queue 5 Packets In Profile forwarded : 248 In Profile dropped : 0 Out Profile forwarded : 0 Out Profile dropped : 0 Ingress Queue 6 Packets In Profile forwarded : 115446047 In Profile dropped : 0 Out Profile forwarded : 0 Out Profile dropped : 0 Ingress Queue 7 Packets In Profile forwarded : 297 In Profile dropped : 0 Out Profile forwarded : 0 Out Profile dropped : 0 Ingress Queue 8 Packets In Profile forwarded : 0 In Profile dropped : 0 Out Profile forwarded : 0 Out Profile dropped : 0

0 Octets 595209039082 0 0 0 Octets 0 0 0 0 Octets 0 0 0 0 Octets 17050 0 0 0 Octets 8543007478 0 0 0 Octets 25634 0 0 0 Octets 0 0 0 0

Egress Queue 1 Packets In Profile forwarded : 0 In Profile dropped : 0 Out Profile forwarded : 4 Out Profile dropped : 0 Egress Queue 2 Packets In Profile forwarded : 596159658

Octets 0 0 464 0 Octets 36962622084

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In Profile dropped : 1802 111724 Out Profile forwarded : 0 0 Out Profile dropped : 0 0 Egress Queue 3 Packets Octets In Profile forwarded : 0 0 In Profile dropped : 0 0 Out Profile forwarded : 0 0 Out Profile dropped : 0 0 Egress Queue 4 Packets Octets In Profile forwarded : 0 0 In Profile dropped : 0 0 Out Profile forwarded : 0 0 Out Profile dropped : 0 0 Egress Queue 5 Packets Octets In Profile forwarded : 0 0 In Profile dropped : 0 0 Out Profile forwarded : 0 0 Out Profile dropped : 0 0 Egress Queue 6 Packets Octets In Profile forwarded : 0 0 In Profile dropped : 0 0 Out Profile forwarded : 11708204 726005696 Out Profile dropped : 0 0 Egress Queue 7 Packets Octets In Profile forwarded : 0 0 In Profile dropped : 0 0 Out Profile forwarded : 0 0 Out Profile dropped : 0 0 Egress Queue 8 Packets Octets In Profile forwarded : 71258 5845884 In Profile dropped : 0 0 Out Profile forwarded : 0 0 Out Profile dropped : 0 0 ======================================================= ================

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Los comandos show multilink-bundle bundle-ppp-1/1.1 detail y show multilink-bundle bundleppp-1/2.1 detail, muestra en detalle la configuración de los bundles (1/1 y 1/2), específicamente el estado de los miembros, las estadísticas de trafico y las variadas colas de QoS que podrías implementar para cada servicio. A:CYQ_11020_SAR8_01# show multilink-bundle bundle-ppp-1/1.2 detail ======================================================= ======================== Bundle bundle-ppp-1/1.2 Detail ======================================================= ======================== Description : TO_STGO_CNDR_(MLPPP_2, 5*E1) Bundle Id : bundle-ppp-1/1.2 Type : mlppp Admin Status : up Oper Status : up Minimum Links :1 Bundle IfIndex : 572522498 Total Links :5 Active Links :5 Red Diff Delay :0 Yellow Diff Delay : 0 Red Diff Delay Act : none MRRU : 1524 Short Sequence : false Oper MRRU : 1524 Oper MTU : 1526 Fragment Threshold : 128 bytes Up Time : 1d 11:17:07 Bandwidth : 9920 KBit PPP Input Discards : 0 Primary Member Port: 1/1/3.1 Mode : network Net. Egr. Queue Pol: default ------------------------------------------------------------------------------Member Port Id Admin Oper Active Down Reason Up Time ------------------------------------------------------------------------------1/1/3.1 up up yes N/A 0d 23:36:40 1/1/4.1 up up yes N/A 0d 23:36:40 1/1/5.1 up up yes N/A 0d 23:36:39 1/1/6.1 up up yes N/A 1d 11:17:10 1/1/7.1 up up yes N/A 0d 11:52:48 ======================================================= ======================== Traffic Statistics ======================================================= ======================== Input Output ------------------------------------------------------------------------------Octets 341190095048 65678292045 Packets 5502634361 1058584653 Errors 0 0

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======================================================= ======================== Port Statistics ======================================================= ======================== Input Output ------------------------------------------------------------------------------Packets 5502634361 1058584653 Discards 418 52 Unknown Proto Discards 0 ======================================================= ======================== ======================================================= ======================== Port Discard Statistics ======================================================= ======================== Input Output Inv L2 Packets : 0 Port MTU Exceeded: 0 Inv MPLS Labels : 418 Other Discards : 52 Inv IP Packets : 0 HDLC Frm CRC Err : 0 CSM Ingress Queues CSM Egress Queues Hi : 0 Common : 0 Low : 0 Ftp : 0 ======================================================= ======================== ======================================================= ======================== Queue Statistics ======================================================= ======================== ------------------------------------------------------------------------------Ingress Queue 1 Packets Octets In Profile forwarded : 0 0 In Profile dropped : 0 0 Out Profile forwarded : 1 106 Out Profile dropped : 0 0 Ingress Queue 2 Packets Octets In Profile forwarded : 8043509789 595219724386 In Profile dropped : 0 0

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Out Profile forwarded : 0 Out Profile dropped : 0 Ingress Queue 3 Packets In Profile forwarded : 0 In Profile dropped : 0 Out Profile forwarded : 0 Out Profile dropped : 0 Ingress Queue 4 Packets In Profile forwarded : 0 In Profile dropped : 0 Out Profile forwarded : 0 Out Profile dropped : 0 Ingress Queue 5 Packets In Profile forwarded : 248 In Profile dropped : 0 Out Profile forwarded : 0 Out Profile dropped : 0 Ingress Queue 6 Packets In Profile forwarded : 115446367 In Profile dropped : 0 Out Profile forwarded : 0 Out Profile dropped : 0 Ingress Queue 7 Packets In Profile forwarded : 297 In Profile dropped : 0 Out Profile forwarded : 0 Out Profile dropped : 0 Ingress Queue 8 Packets In Profile forwarded : 0 In Profile dropped : 0 Out Profile forwarded : 0 Out Profile dropped : 0

0 0 Octets 0 0 0 0 Octets 0 0 0 0 Octets 17050 0 0 0 Octets 8543031158 0 0 0 Octets 25634 0 0 0 Octets 0 0 0 0

Egress Queue 1 Packets In Profile forwarded : 0 In Profile dropped : 0 Out Profile forwarded : 1 Out Profile dropped : 0 Egress Queue 2 Packets In Profile forwarded : 1079279599 In Profile dropped : 52 Out Profile forwarded : 0 Out Profile dropped : 0 Egress Queue 3 Packets

Octets 0 0 98 0 Octets 66926724666 3224 0 0 Octets

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In Profile forwarded : 0 0 In Profile dropped : 0 0 Out Profile forwarded : 0 0 Out Profile dropped : 0 0 Egress Queue 4 Packets Octets In Profile forwarded : 0 0 In Profile dropped : 0 0 Out Profile forwarded : 0 0 Out Profile dropped : 0 0 Egress Queue 5 Packets Octets In Profile forwarded : 0 0 In Profile dropped : 0 0 Out Profile forwarded : 0 0 Out Profile dropped : 0 0 Egress Queue 6 Packets Octets In Profile forwarded : 0 0 In Profile dropped : 0 0 Out Profile forwarded : 10818467 671043598 Out Profile dropped : 0 0 Egress Queue 7 Packets Octets In Profile forwarded : 0 0 In Profile dropped : 0 0 Out Profile forwarded : 0 0 Out Profile dropped : 0 0 Egress Queue 8 Packets Octets In Profile forwarded : 66547 5483122 In Profile dropped : 0 0 Out Profile forwarded : 0 0 Out Profile dropped : 0 0 ======================================================= ================ El comando show port Z/Y/Z detail, permite visualizar el estado del puerto, para este caso usaremos el puerto 1/2/1, configurado en Coyhaique y conectado directamente al equipo RNC. A:CYQ_11020_SAR8_01# show port 1/2/1 detail ======================================================= ======================== SONET/SDH Interface ======================================================= ======================== Description : To RNC Interface : 1/2/1 Speed : oc3 Admin Status : up Oper Status : up

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Physical Link : Yes Loopback Mode : none Single Fiber Mode : No Ing. Pool % Rate : 100 Egr. Pool % Rate : 100 APS Group : none APS Role : none Clock Source : loop Framing : sonet Last State Change : 02/15/2010 14:37:39 Port IfIndex : 37781504 Last Cleared Time : 02/18/2010 09:59:54 DDM Events : Enabled J0 String : 0x01 Section Trace Mode : byte Rx S1 Byte : 0x00 Rx K1/K2 Byte : 0x00/0x00 Rx J0 String (Hex) : 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 Cfg Alarm : loc lrdi lb2er-sf slof slos Alarm Status : BER SD Threshold : 6 BER SF Threshold :3 Hold time up : 500 milliseconds Hold time down : 0 milliseconds Transceiver Data Transceiver Type : SFP Model Number : 3HE00035AAAA02 ALA IPUIAEYDAB TX Laser Wavelength: 1310 nm Diag Capable : yes Connector Code : LC Vendor OUI : 00:90:65 Manufacture date : 2009/07/22 Media : SONET/SDH Serial Number : PG42B7H Part Number : FTRJ1322P1BTR-A5 Optical Compliance : OC12-IR-1 Link Length support: 15km for SMF; SFP Sync-E Capable : n/a ======================================================= ======================== Transceiver Digital Diagnostic Monitoring (DDM), Externally Calibrated ======================================================= ======================== Value High Alarm High Warn Low Warn Low Alarm ------------------------------------------------------------------------------Temperature (C) +37.9 +110.0 +93.0 -30.0 -40.0 Supply Voltage (V) 3.32 3.90 3.70 2.90 2.70 Tx Bias Current (mA) 15.9 80.0 70.0 4.0 2.0 Tx Output Power (dBm) -11.7 -6.1 -8.1 -15.1 -17.1 Rx Optical Power (avg dBm) -15.0 -6.0 -8.0 -28.0 -30.0 ======================================================= ======================== Sonet Section =========================

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ES-S : 0 SES-S : 0 SEFS-S : 0 CV-S : 0 LOS : 0 LOC : 0 LOF : 0 OOF : 0 B1 Error : 0 ========================= =========================================== Sonet Line =========================================== Far End ------------------------------------------ES-L : 0 0 SES-L : 0 0 UAS-L : 0 0 CV-L : 0 0 AIS-L : 0 RDI-L : 0 B2 Error : 0 S1 Error : 0 M1 Error : 0 =========================================== ======================================================= ======================== Port Statistics ======================================================= ======================== Input Output ------------------------------------------------------------------------------Packets 1484382 9080199 Discards 0 0 Unknown Proto Discards 0 ======================================================= ======================== El comando show system sync-if-timing, muestra el estado del sincronismo en el equipo. A:CYQ_11020_SAR8_01# show system sync-if-timing

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======================================================= ================ System Interface Timing Operational Info ======================================================= ================ System Status CSM A : Master Locked Reference Input Mode : Non-revertive Reference Order Reference Input 1 Admin Status Qualified For Use Selected For Use Source Port

: external ref1 ref2

: up : Yes : Yes : 1/2/1

Reference Input 2 Admin Status Qualified For Use Not Qualified Due To Selected For Use Not Selected Due To Source Port :

: down : No : disabled : No : disabled None

External Reference Input Admin Status : down Qualified For Use : No Not Qualified Due To : disabled Selected For Use : No Not Selected Due To : disabled Type : 2048Khz-G703 Impedance : 50-Ohm External Reference Output Type : 2048Khz-G703 ======================================================= ================

2.2 Comandos Orientados al Enrutamiento Los siguientes comandos, permiten visualizar el ruteo en la red IP/RAN. El comando show router interface, muestra el estado de las interfaces creadas, el optimo funcionamiento considera los estados administrativamente UP y operacionalmente UP.

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A:CYQ_11020_SAR8_01# show router interface ======================================================= ================= Interface Table (Router: Base) ======================================================= ================= Interface-Name Adm Opr Mode Port/SapId IP-Address PfxState ------------------------------------------------------------------------------TO_CONDOR_13007_7710_MLPPP_1/1_1 Up Up Network bundle-ppp-1/* 172.24.12.2/30 n/a TO_CONDOR_13007_7710_MLPPP_1/1_2 Up Up Network bundle-ppp-1/* 172.24.12.6/30 n/a system Up Up Network system 192.168.237.11/32 n/a ------------------------------------------------------------------------------Interfaces : 3 ======================================================= ================= * indicates that the corresponding row element may have been truncated.

El protocolo OSPF, es el IGP de la red IP/RAN y por lo tanto es el responsable del correcto funcionamiento de los siguientes protocolos; MPLS, RSVP-TE, LDP, los cuales permiten la creación de los servicios. El comando show router ospf neighbor, muestra el establecimiento de adyacencia por parte de OSPF, es importante mencionar que en el estado FULL, OSPF comienza el proceso de convergencia OSPF (AREA), donde todos los routers de las red comparten la misma topología de red, el no establecimiento de área OSPF, implica el no funcionamiento de MPLS. A:CYQ_11020_SAR8_01# show router ospf neighbor ======================================================= ================ OSPF Neighbors ======================================================= ================ Interface-Name Rtr Id State Pri RetxQ TTL ------------------------------------------------------------------------------TO_CONDOR_13007_7710_MLPPP_1/1_1 192.168.239.1 Full 1 0 36 TO_CONDOR_13007_7710_MLPPP_1/1_2 192.168.239.1 Full 1 0 33 ------------------------------------------------------------------------------No. of Neighbors: 2

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======================================================= ================ El comando show router ospf neighbor detail, muestra en detalle el estado del protocolo OSPF, específicamente el establecimiento de adyacencia, la cantidad de eventos, el área OSPF que en este caso es 0, etc. A:CYQ_11020_SAR8_01# show router ospf neighbor detail ======================================================= ================ OSPF Neighbors ======================================================= ================ ------------------------------------------------------------------------------Neighbor Rtr Id : 192.168.239.1 Interface: TO_CONDOR_13007_7710_MLPPP_1/1_1 ------------------------------------------------------------------------------Neighbor IP Addr : 172.24.12.1 Local IF IP Addr : 172.24.12.2 Area Id : 0.0.0.0 Designated Rtr : 0.0.0.0 Backup Desig Rtr : 0.0.0.0 Neighbor State : Full Priority :1 Retrans Q Length : 0 Options : -E--OEvents :4 Last Event Time : 01/12/2010 11:12:57 Up Time : 0d 01:54:03 Time Before Dead : 36 sec Bad Nbr States : 0 LSA Inst fails : 0 Bad Seq Nums :0 Bad MTUs :0 Bad Packets :0 LSA not in LSDB : 0 Option Mismatches: 0 Nbr Duplicates : 0 Num Restarts :0 Last Restart at : Never ------------------------------------------------------------------------------Neighbor Rtr Id : 192.168.239.1 Interface: TO_CONDOR_13007_7710_MLPPP_1/1_2 ------------------------------------------------------------------------------Neighbor IP Addr : 172.24.12.5 Local IF IP Addr : 172.24.12.6 Area Id : 0.0.0.0 Designated Rtr : 0.0.0.0 Backup Desig Rtr : 0.0.0.0 Neighbor State : Full Priority :1 Retrans Q Length : 0 Options : -E--OEvents :9 Last Event Time : 01/11/2010 18:35:01 Up Time : 1d 11:18:08 Time Before Dead : 34 sec Bad Nbr States : 0 LSA Inst fails : 0 Bad Seq Nums :0 Bad MTUs :0 Bad Packets :0 LSA not in LSDB : 0 Option Mismatches: 0 Nbr Duplicates : 0

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Num Restarts :0 Last Restart at : Never ======================================================= ================

2.3 Comandos Orientados a MPLS El siguiente listado de comandos, permite visualizar el estado de las funcionalidades MPLS. El comando show router mpls status, muestra la cantidad de LSPs configurados, no importa el tipo de LSP (Estático o Dinámico), siempre el LSPs debe mantener un estado administrativamente UP y operacionalmente UP. A:CYQ_11020_SAR8_01# show router mpls status ======================================================= ================= MPLS Status ======================================================= ================= Admin Status : Up Oper Status : Up Oper Down Reason : n/a FR Object : Enabled Resignal Timer : Disabled Hold Timer : 1 seconds Next Resignal : N/A Dynamic Bypass : Enabled LSP Counts Originate Transit Terminate ------------------------------------------------------------------------------Static LSPs 0 0 0 Dynamic LSPs 4 0 2 Detour LSPs 0 0 2 ======================================================= =================

El comando show router mpls path, muestra la cantidad de PATHs configuración A:CYQ_11020_SAR8_01# show router mpls path ======================================================= ================= MPLS Path: ======================================================= ================= Path Name Adm Hop Index IP Address Strict/Loose ------------------------------------------------------------------------------PATH_A Up 1 172.24.12.1 Strict

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2

192.168.239.1

Strict

PATH_B

Up 1 172.24.12.5 Strict 2 192.168.239.1 Strict ------------------------------------------------------------------------------Paths : 2 ======================================================= ================= El comando show router mpls path lsp-binding, muestra el Path utilizado en un LSP específico. Cualquier caída de un PATH obligara al LSPs a conmutar a otro PATH mediante FRR (fast-reroute), con la condición que exista un enlace (PATH) de respaldo y este previamente configurado FRR. Es importante mencionar que un PATH es una ruta física configurada manualmente que define la trayectoria del LSP en la red. A:CYQ_11020_SAR8_01# show router mpls path lsp-binding ======================================================= ================= MPLS Path: ======================================================= ================= Path Name Opr LSP Name Binding ------------------------------------------------------------------------------PATH_A Up LSP_A Primary PATH_B Up LSP_B Primary ------------------------------------------------------------------------------Paths : 2 ======================================================= =================

El comando show router mpls lsp, muestra el estado operacional de los LSPs configurados, el Fastfail indica que FRR esta habilitado en el LSP. A:CYQ_11020_SAR8_01# show router mpls lsp ======================================================= ================= MPLS LSPs (Originating)

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======================================================= ================= LSP Name To Fastfail Adm Opr Config ------------------------------------------------------------------------------LSP_A 192.168.239.1 Yes Up Up LSP_B 192.168.239.1 Yes Up Up ------------------------------------------------------------------------------LSPs : 2 ======================================================= ================= El comando show router mpls lsp detail, muestra en detalle la configuración y el estado operacional de los LSPs creados. A:CYQ_11020_SAR8_01# show router mpls lsp detail ======================================================= ================= MPLS LSPs (Originating) (Detail) ======================================================= ================= ------------------------------------------------------------------------------Type : Originating ------------------------------------------------------------------------------LSP Name : LSP_A LSP Tunnel ID : 1 From : 192.168.237.11 To : 192.168.239.1 Adm State : Up Oper State : Up LSP Up Time : 1d 06:12:56 LSP Down Time : 0d 00:00:00 Transitions : 18 Path Changes : 18 Retry Limit : 0 Retry Timer : 30 sec Signaling : RSVP Resv. Style : SE Hop Limit : 255 Negotiated MTU : 1520 Adaptive : Enabled FastReroute : Enabled Oper FR : Enabled FR Method : Facility FR Hop Limit : 16 FR Bandwidth: 0 Mbps FR Node Protect: Enabled FR Object : Enabled CSPF : Enabled ADSPEC : Disabled Metric :1 Use TE metric : Disabled Include Grps: Exclude Grps : None None Type : RegularLsp Primary(a) : PATH_A

Up Time

: 1d 06:12:56

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Bandwidth : 0 Mbps ------------------------------------------------------------------------------Type : Originating ------------------------------------------------------------------------------LSP Name : LSP_B LSP Tunnel ID : 2 From : 192.168.237.11 To : 192.168.239.1 Adm State : Up Oper State : Up LSP Up Time : 1d 11:25:41 LSP Down Time : 0d 00:00:00 Transitions : 4 Path Changes : 4 Retry Limit : 0 Retry Timer : 30 sec Signaling : RSVP Resv. Style : SE Hop Limit : 255 Negotiated MTU : 1520 Adaptive : Enabled FastReroute : Enabled Oper FR : Enabled FR Method : Facility FR Hop Limit : 16 FR Bandwidth: 0 Mbps FR Node Protect: Enabled FR Object : Enabled CSPF : Enabled ADSPEC : Disabled Metric :1 Use TE metric : Disabled Include Grps: Exclude Grps : None None Type : RegularLsp Primary(a) : PATH_B Up Time : 1d 11:25:42 Bandwidth : 0 Mbps ======================================================= =================

2.4 Comandos Orientados a los Servicios

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La siguiente lista de comando permite visualizar el estado de los distintos servicios configurados en la red IP/RAN. El comando show service sdp-using, muestra el estado de los SDPs configurados, el número de servicio (identificador) que utiliza, para ello utiliza el campo SvcId, el campo SdpId muestra el identificador del SDP aplicado al servicio, si este campo llegase a estar en estado down, ocurrirá una perdida del servicio. A:CYQ_11020_SAR8_01# show service sdp-using ======================================================= ================= SDP Using ======================================================= ================= SvcId SdpId Type Far End Opr S* I.Label E.Label ------------------------------------------------------------------------------110202001 10002:110202001 Spok 192.168.239.1 Up 131058 131061 110202002 10002:110202002 Spok 192.168.239.1 Up 131057 131060 110202003 11002:110202003 Spok 192.168.239.1 Up 131065 131059 110202004 11002:110202004 Spok 192.168.239.1 Up 131064 131058 110202005 11002:110202005 Spok 192.168.239.1 Up 131060 131057 ------------------------------------------------------------------------------Number of SDPs : 5 ------------------------------------------------------------------------------======================================================= ================= * indicates that the corresponding row element may have been truncated. El comando show service id 110202001 base, muestra en detalle el estado operacional del servicio 110202001 A:CYQ_11020_SAR8_01# show service id 110202001 base ======================================================= ================= Service Basic Information ======================================================= ================= Service Id : 110202001 Service Type : Apipe VLL Type : ATMVCC Description : User Data Coyhaique RNC Customer Id :1 Last Status Change: 01/11/2010 06:55:10 Last Mgmt Change : 01/05/2010 00:36:53 Admin State : Up Oper State : Up MTU : 1508

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Vc Switching SAP Count

: False :1

SDP Bind Count

:1

------------------------------------------------------------------------------Service Access & Destination Points ------------------------------------------------------------------------------Identifier Type AdmMTU OprMTU Adm Opr ------------------------------------------------------------------------------sap:1/2/1:1/211 atm 1524 1524 Up Up sdp:10002:110202001 S(192.168.239.1) n/a 0 1512 Up Up ======================================================= =================

2.5 Comandos Generales El siguiente listado muestra los comandos generales. El comando show versión, muestra la versión del sistema operativo (TIMOS) utilizado A:CYQ_11020_SAR8_01# show version TiMOS-B-2.0.R5 both/hops ALCATEL-LUCENT SAR 7705 Copyright (c) 2000-2009 Alcatel-Lucent. All rights reserved. All use subject to applicable license agreements. Built on Tue Oct 13 11:02:25 EDT 2009 by csabuild in /rel2.0/b1/R5/panos/main El comando show log log-id, muestra los LOGs configurados en el Equipo. A:CYQ_11020_SAR8_01# show log log-id ======================================================= ================= Event Logs ======================================================= ================= Log Source Filter Admin Oper Logged Dropped Dest Dest Size Id Id State State Type Id ----------------------------------------------------------------------------1M 1 up up 8029 7843 file 1 N/A 2M 2 up up 7843 8029 file 2 N/A 98 M S none up up 15822 0 trap-group 98 100 99 M none up up 15872 0 memory 500 100 M 1001 up up 461 15411 memory 500 ======================================================= =================

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El comando show log log-id 99, muestra el log 99, el cual recopila los eventos ocurridos en el Equipo. A:CYQ_11020_SAR8_01# show log log-id 99 ======================================================= ================= Event Log 99 ======================================================= ================= Description : Default System Log Memory Log contents [size=500 next event=15873 (wrapped)] 15872 2010/01/12 11:55:55.62 UTC WARNING: SYSTEM #2008 Base OAM "Test name "CliLspTrace-4", owner name "TiMOS CLI" managed object deleted" 15871 2010/01/12 11:55:55.57 UTC WARNING: SYSTEM #2006 Base OAM "Test name "CliLspTrace-4", owner name "TiMOS CLI" configuration modified" 15870 2010/01/12 11:55:55.57 UTC WARNING: SYSTEM #2007 Base OAM "Test name "CliLspTrace-4", owner name "TiMOS CLI" managed object created" 15869 2010/01/12 11:55:23.94 UTC WARNING: SYSTEM #2008 Base OAM "Test name "CliLspTrace-3", owner name "TiMOS CLI" managed object deleted" 15868 2010/01/12 11:55:23.89 UTC WARNING: SYSTEM #2006 Base OAM "Test name "CliLspTrace-3", owner name "TiMOS CLI" configuration modified" 15867 2010/01/12 11:55:23.89 UTC WARNING: SYSTEM #2007 Base OAM "Test name "CliLspTrace-3", owner name "TiMOS CLI" managed object created" 15866 2010/01/12 11:55:15.00 UTC WARNING: SYSTEM #2008 Base OAM "Test name "CliLspTrace-2", owner name "TiMOS CLI" managed object deleted" 15865 2010/01/12 11:55:14.95 UTC WARNING: SYSTEM #2006 Base OAM "Test name "CliLspTrace-2", owner name "TiMOS CLI" configuration modified" 15864 2010/01/12 11:55:14.95 UTC WARNING: SYSTEM #2007 Base OAM "Test name "CliLspTrace-2", owner name "TiMOS CLI" managed object created"

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15863 2010/01/12 11:54:51.90 UTC WARNING: SYSTEM #2008 Base OAM "Test name "CliLspPing-3", owner name "TiMOS CLI" managed object deleted" 15862 2010/01/12 11:54:51.84 UTC WARNING: SYSTEM #2006 Base OAM "Test name "CliLspPing-3", owner name "TiMOS CLI" configuration modified" 15861 2010/01/12 11:54:51.84 UTC WARNING: SYSTEM #2007 Base OAM "Test name "CliLspPing-3", owner name "TiMOS CLI" managed object created" 15860 2010/01/12 11:54:35.78 UTC WARNING: SYSTEM #2008 Base OAM "Test name "CliLspPing-2", owner name "TiMOS CLI" managed object deleted" 15859 2010/01/12 11:54:35.73 UTC WARNING: SYSTEM #2006 Base OAM "Test name "CliLspPing-2", owner name "TiMOS CLI" configuration modified" 15858 2010/01/12 11:54:35.73 UTC WARNING: SYSTEM #2007 Base OAM "Test name "CliLspPing-2", owner name "TiMOS CLI" managed object created" El comando show time, muestra la fecha y hora configurado en el Equipo. A:CYQ_11020_SAR8_01# show time Tue Jan 12 13:09:41 UTC 2010 El comando show users, muestra la cantidad de usuarios conectados al equipo, ya sea, por Telnet, Consola, SSH o FTP. A:CYQ_11020_SAR8_01# show users ======================================================= ================= User Type Login time Idle time From ======================================================= ================= Console -7d 12:23:07 -admin Telnet 12JAN2010 12:47:51 0d 00:00:00 172.18.65.17 admin Telnet 12JAN2010 13:03:49 0d 00:04:38 172.18.65.17 ------------------------------------------------------------------------------Number of users : 2 ======================================================= =================

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2.6 Comandos de Troubleshooting El comando oam lsp-ping “NOMBRE DE LSP”, permite hacer un ping a la ip de sistema Del equipo remoto, utilizando la etiqueta del LSP seleccionado, permitiendo corroborar el correcto funcionamiento del LSP. A:CYQ_11020_SAR8_01# oam lsp-ping LSP_A LSP-PING LSP_A: 92 bytes MPLS payload Seq=1, send from intf TO_CONDOR_13007_7710_MLPPP_1/1_1, reply from 192.168.239.1 udp-data-len=32 ttl=255 rtt=26ms rc=3 (EgressRtr) ---- LSP LSP_A PING Statistics ---1 packets sent, 1 packets received, 0.00% packet loss round-trip min = 26.0ms, avg = 26.0ms, max = 26.0ms, stddev < 10ms El clásico comando Ping 192.168.239.1, permite corroborar la conectividad Prueba de Conectividad a IP 192.168.239.1 A:CYQ_11020_SAR8_01# ping 192.168.239.1 PING 192.168.239.1 56 data bytes 64 bytes from 192.168.239.1: icmp_seq=1 ttl=64 64 bytes from 192.168.239.1: icmp_seq=2 ttl=64 64 bytes from 192.168.239.1: icmp_seq=3 ttl=64 64 bytes from 192.168.239.1: icmp_seq=4 ttl=64 64 bytes from 192.168.239.1: icmp_seq=5 ttl=64

time=31ms. time=30ms. time=33ms. time=30ms. time=30ms.

---- 192.168.239.1 PING Statistics ---5 packets transmitted, 5 packets received, 0.00% packet loss round-trip min = 30ms, avg = 30ms, max = 33ms, stddev = 5ms

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El comando monitor port bundle-ppp-1/1.1 bundle-ppp-1/1.2 rate, Muestra el trafico que circula en un determinado(s) puerto(s), SAPs o bundles, como en este ejemplo. A:CYQ_11020_SAR8_01# monitor port bundle-ppp-1/1.1 bundle-ppp-1/1.2 rate ======================================================= ================= Monitor statistics for Ports ======================================================= ================= Input Output ------------------------------------------------------------------------------------------------------------------------------------------------------------At time t = 0 sec (Base Statistics) ------------------------------------------------------------------------------Port bundle-ppp-1/1.1 ------------------------------------------------------------------------------Octets 159001089862 34947092026 Packets 2564437451 563518860 Errors 0 0 Port bundle-ppp-1/1.2 ------------------------------------------------------------------------------Octets 341540144177 65721916907 Packets 5508280354 1059286567 Errors 0 0 ------------------------------------------------------------------------------At time t = 10 sec (Mode: Rate) ------------------------------------------------------------------------------Port bundle-ppp-1/1.1 ------------------------------------------------------------------------------Octets 212276 41438

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Packets Errors Utilization (% of port capacity)

3424 0

668 0 42.79

8.35

Port bundle-ppp-1/1.2 ------------------------------------------------------------------------------Octets 845920 111425 Packets 13644 1795 Errors 0 0 Utilization (% of port capacity) 68.21 8.98 ------------------------------------------------------------------------------At time t = 20 sec (Mode: Rate) ------------------------------------------------------------------------------Port bundle-ppp-1/1.1 ------------------------------------------------------------------------------Octets 205609 44242 Packets 3316 713 Errors 0 0 Utilization (% of port capacity) 41.45 8.91 Port bundle-ppp-1/1.2 ------------------------------------------------------------------------------Octets 941093 130583 Packets 15179 2104 Errors 0 0 Utilization (% of port capacity) 75.89 10.53 ------------------------------------------------------------------------------At time t = 30 sec (Mode: Rate) ------------------------------------------------------------------------------Port bundle-ppp-1/1.1 ------------------------------------------------------------------------------Octets 208924 40868 Packets 3370 659 Errors 0 0 Utilization (% of port capacity) 42.12 8.23 Port bundle-ppp-1/1.2 ------------------------------------------------------------------------------Octets 971483 133073 Packets 15669 2145 Errors 0 0 Utilization (% of port capacity) 78.34 10.73

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------------------------------------------------------------------------------At time t = 40 sec (Mode: Rate) ------------------------------------------------------------------------------Port bundle-ppp-1/1.1 ------------------------------------------------------------------------------Octets 203269 41863 Packets 3278 675 Errors 0 0 Utilization (% of port capacity) 40.98 8.44 Port bundle-ppp-1/1.2 ------------------------------------------------------------------------------Octets 1017999 122980 Packets 16419 1981 Errors 0 0 Utilization (% of port capacity) 82.09 9.91 ------------------------------------------------------------------------------At time t = 50 sec (Mode: Rate) ------------------------------------------------------------------------------Port bundle-ppp-1/1.1 ------------------------------------------------------------------------------Octets 234176 41533 Packets 3777 670 Errors 0 0 Utilization (% of port capacity) 47.21 8.37 Port bundle-ppp-1/1.2 ------------------------------------------------------------------------------Octets 979693 124184 Packets 15802 2001 Errors 0 0 Utilization (% of port capacity) 79.00 10.01 ------------------------------------------------------------------------------At time t = 60 sec (Mode: Rate) ------------------------------------------------------------------------------Port bundle-ppp-1/1.1 ------------------------------------------------------------------------------Octets 343880 48088 Packets 5546 775 Errors 0 0 Utilization (% of port capacity) 69.33 9.69

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Port bundle-ppp-1/1.2 ------------------------------------------------------------------------------Octets 843005 106311 Packets 13597 1713 Errors 0 0 Utilization (% of port capacity) 67.98 8.57 ------------------------------------------------------------------------------At time t = 70 sec (Mode: Rate) ------------------------------------------------------------------------------Port bundle-ppp-1/1.1 ------------------------------------------------------------------------------Octets 245110 45090 Packets 3954 727 Errors 0 0 Utilization (% of port capacity) 49.41 9.09 Port bundle-ppp-1/1.2 ------------------------------------------------------------------------------Octets 922177 108811 Packets 14874 1753 Errors 0 0 Utilization (% of port capacity) 74.36 8.77 ------------------------------------------------------------------------------At time t = 80 sec (Mode: Rate) ------------------------------------------------------------------------------Port bundle-ppp-1/1.1 ------------------------------------------------------------------------------Octets 245982 41598 Packets 3967 671 Errors 0 0 Utilization (% of port capacity) 49.59 8.38 Port bundle-ppp-1/1.2 ------------------------------------------------------------------------------Octets 890721 116990 Packets 14367 1885 Errors 0 0 Utilization (% of port capacity) 71.83 9.43 ------------------------------------------------------------------------------At time t = 90 sec (Mode: Rate)

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------------------------------------------------------------------------------Port bundle-ppp-1/1.1 ------------------------------------------------------------------------------Octets 240674 36489 Packets 3882 589 Errors 0 0 Utilization (% of port capacity) 48.52 7.35 Port bundle-ppp-1/1.2 ------------------------------------------------------------------------------Octets 864787 106254 Packets 13948 1712 Errors 0 0 Utilization (% of port capacity) 69.74 8.56 ------------------------------------------------------------------------------At time t = 100 sec (Mode: Rate) ------------------------------------------------------------------------------Port bundle-ppp-1/1.1 ------------------------------------------------------------------------------Octets 172554 31926 Packets 2783 515 Errors 0 0 Utilization (% of port capacity) 34.78 6.43 Port bundle-ppp-1/1.2 ------------------------------------------------------------------------------Octets 776728 121241 Packets 12528 1954 Errors 0 0 Utilization (% of port capacity) 62.63 9.77 ======================================================= ================= Finalmente el comando admin reboot, permite reiniciar el equipo. NOTA: NO EJECUTAR ESTE COMANDO, EN CASO DE EJECUTAR ESTE COMANDO, ASEGURE DE TENER EL RESPALDO DE LOS ARCHIVOS DE CONFIGURACIÓN.

2.7 Ejemplo de Troubleshooting en Nodos B Un evento recurrente en la red IP/RAN de Claro-Chile, es la presentación de Alarma BFD Down, e indica una anomalía en el nodo B a nivel de conectividad.

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Ejemplo 1. Los siguientes comando con sus respectivos ejemplos, permitirán encontrar el origen del evento. Para ejemplificar utilizaremos el evento que afecto al nodo B 02W312 La Chimba. El comando “show port 1/2/3” muestra el estado del puerto 1/2/3 perteneciente al nodo IP/RAN donde es recepcionado la información del nodo B 02W312 La Chimba. Mientras el comando “monitor port 1/2/3 interval 5 rate” muestra la cantidad de trafico que ingresa en el puerto 1/2/3.

Visualización de Estado de Puerto 1/2/3 A:SARF_CERRO_LOS_MORROS_02003# show port 1/2/3 ======================================================= ======================== Ethernet Interface ======================================================= ======================== Description : TO_NODO_B_02W312_LA_CHIMBA Interface : 1/2/3 Oper Speed : 100 mbps Link-level : Ethernet Config Speed : 100 mbps Admin State : up Oper Duplex : full Oper State : up Config Duplex : full Physical Link : Yes MTU : 1514 IfIndex : 37847040 Hold time up : 0 seconds Last State Change : 05/06/2011 13:45:19 Hold time down : 0 seconds Last Cleared Time : 05/06/2011 13:56:05 Configured Mode : network Dot1Q Ethertype : 0x8100 Ing. Pool % Rate : 100 Net. Egr. Queue Pol: default Net. Scheduler Mode: profile Auto-negotiate : false Egress Rate : Default

Encap Type

: null

Egr. Pool % Rate : 100 MDI/MDX Ingress Rate

: MDX : n/a

Loopback : none Loopback Time Left : unspecified Sync. Status Msg. : Disabled

Rx Quality Level : N/A

Configured Address : 00:23:3e:e2:67:26 Hardware Address : 00:23:3e:e2:67:26

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Cfg Alarm Alarm Status

: :

======================================================= ======================== Traffic Statistics ======================================================= ======================== Input Output ------------------------------------------------------------------------------Octets 89532653 17790 Packets 1316567 180 Errors 0 0 ======================================================= ======================== ======================================================= ======================== Port Statistics ======================================================= ======================== Input Output ------------------------------------------------------------------------------Unicast Packets 34 180 Multicast Packets 6 0 Broadcast Packets 1316527 0 Discards 84 0 Unknown Proto Discards 0 ======================================================= ======================== ======================================================= ======================== Port Discard Statistics ======================================================= ======================== Input Output Inv L2 Packets : 0 Port MTU Exceeded: 0 Inv MPLS Labels : 0 Inv IP Packets : 84 CSM Ingress Queues CSM Egress Queues Hi : 0 Common : 0 Medium : 0 Low : 0 ======================================================= ======================== ======================================================= ======================== Ethernet-like Medium Statistics ======================================================= ========================

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Alignment Errors : 0 Sngl Collisions : 0 FCS Errors : 0 Mult Collisions : 0 SQE Test Errors : 0 Late Collisions : 0 CSE : 0 Excess Collisns : 0 Too long Frames : 0 Int MAC Tx Errs : 0 Symbol Errors : 0 Int MAC Rx Errs : 0 ======================================================= ========================

Monitorización en Cerro Los Morros Este comando en la praxis permite inmediatamente identificar, si el puerto 1/2/3 nodo B recibe trafico en el puerto 1/2/3, en caso de no recibir mensajería de entrada, el origen del evento apuntaría a la transmisión. A:SARF_CERRO_LOS_MORROS_02003# monitor port 1/2/3 interval 5 rate ======================================================= ======================== Monitor statistics for Port 1/2/3 ======================================================= ======================== Input Output ------------------------------------------------------------------------------------------------------------------------------------------------------------At time t = 0 sec (Base Statistics) ------------------------------------------------------------------------------Octets 89535033 17790 Packets 1316602 180 Errors 0 0 ------------------------------------------------------------------------------At time t = 5 sec (Mode: Rate) ------------------------------------------------------------------------------Octets 68 0 Packets 1 0 Errors 0 0 Utilization (% of port capacity) ~0.00

0.00

------------------------------------------------------------------------------At time t = 10 sec (Mode: Rate) ------------------------------------------------------------------------------Octets 54 0 Packets 1 0 Errors 0 0 Utilization (% of port capacity) ~0.00

0.00

------------------------------------------------------------------------------At time t = 15 sec (Mode: Rate) ------------------------------------------------------------------------------Octets 54 0

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Packets Errors Utilization (% of port capacity)

1 0

~0.00

0 0

0.00

------------------------------------------------------------------------------At time t = 20 sec (Mode: Rate) ------------------------------------------------------------------------------Octets 54 0 Packets 1 0 Errors 0 0 Utilization (% of port capacity) ~0.00

0.00

------------------------------------------------------------------------------At time t = 25 sec (Mode: Rate) ------------------------------------------------------------------------------Octets 68 0 Packets 1 0 Errors 0 0 Utilization (% of port capacity) ~0.00

0.00

------------------------------------------------------------------------------At time t = 30 sec (Mode: Rate) ------------------------------------------------------------------------------Octets 54 0 Packets 1 0 Errors 0 0 Utilization (% of port capacity) ~0.00

0.00

------------------------------------------------------------------------------At time t = 35 sec (Mode: Rate) ------------------------------------------------------------------------------Octets 54 0 Packets 1 0 Errors 0 0 Utilization (% of port capacity) ~0.00

0.00

------------------------------------------------------------------------------At time t = 40 sec (Mode: Rate) ------------------------------------------------------------------------------Octets 68 0 Packets 1 0 Errors 0 0 Utilization (% of port capacity) ~0.00

0.00

------------------------------------------------------------------------------At time t = 45 sec (Mode: Rate) ------------------------------------------------------------------------------Octets 54 0 Packets 1 0 Errors 0 0 Utilization (% of port capacity) ~0.00

0.00

------------------------------------------------------------------------------At time t = 50 sec (Mode: Rate)

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------------------------------------------------------------------------------Octets 54 0 Packets 1 0 Errors 0 0 Utilization (% of port capacity) ~0.00

0.00

======================================================= ========================

Configuración de Servicio en Cerro Los Morros A:SARF_CERRO_LOS_MORROS_02003# configure service epipe 20031003 A:SARF_CERRO_LOS_MORROS_02003>config>service>epipe# info ---------------------------------------------description "TO_NODO_B_02W312_LA_CHIMBA" sap 1/2/3:3321 create ingress qos 100 exit egress qos 100 exit exit spoke-sdp 2003:20031003 create exit no shutdown ----------------------------------------------

Analisís de Nodo La Chimba 02W312 en Antofagasta HR A:7750SR7_ANTOFAGASTA_POP_HR_02302# show service id 23025001 arp ======================================================= ======================== ARP Table ======================================================= ======================== IP Address MAC Address Type Expiry Interface SAP ------------------------------------------------------------------------------172.17.223.193 00:16:4d:9d:75:09 Other 00h00m00s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.194 Dynamic 04h00m00s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.196 Dynamic 04h00m00s TO_NODOS_B_ANTOF* 1/1/10:3*

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172.17.223.197 00:40:43:32:45:60 Dynamic 03h55m45s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.198 00:40:43:32:45:0c Dynamic 03h51m01s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.199 00:40:43:3e:17:42 Dynamic 03h45m17s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.200 00:40:43:32:45:a5 Dynamic 03h44m31s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.201 Dynamic 04h00m00s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.202 00:40:43:4f:eb:f8 Dynamic 03h51m23s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.203 00:40:43:32:0c:70 Dynamic 03h54m56s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.204 Dynamic 04h00m00s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.205 00:40:43:32:45:ba Dynamic 03h51m30s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.206 00:40:43:58:0d:0e Dynamic 03h59m59s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.207 00:40:43:57:4e:1e Dynamic 03h50m37s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.209 00:40:43:3e:2c:73 Dynamic 03h59m49s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.210 00:40:43:32:45:cf Dynamic 03h53m48s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.211 00:40:43:32:47:10 Dynamic 03h55m55s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.212 00:40:43:3e:17:60 Dynamic 03h44m48s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.213 00:40:43:57:b6:cd Dynamic 03h54m13s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.214 00:40:43:6a:e7:d5 Dynamic 03h59m16s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.215 00:40:43:6a:e6:bc Dynamic 03h59m48s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.216 00:40:43:69:1c:54 Dynamic 03h59m29s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.217 00:40:43:57:e2:5d Dynamic 03h59m52s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.218 00:40:43:57:7c:84 Dynamic 03h45m19s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.219 00:40:43:57:b7:00 Dynamic 03h54m06s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.220 00:40:43:57:e2:7e Dynamic 03h47m34s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.221 00:40:43:57:7c:cc Dynamic 03h49m41s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.222 00:40:43:57:58:7f Dynamic 03h59m29s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.223 Dynamic 04h00m00s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.224 00:40:43:57:4e:ab Dynamic 03h59m45s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.225 00:40:43:57:4e:a2 Dynamic 03h59m27s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.226 00:40:43:57:58:9d Dynamic 03h59m42s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.227 00:40:43:57:51:18 Dynamic 03h59m46s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.228 00:40:43:57:80:fe Dynamic 03h59m57s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.229 00:40:43:57:b7:81 Dynamic 03h59m43s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.230 00:40:43:32:0a:f0 Dynamic 03h44m04s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.231 00:40:43:32:45:c6 Dynamic 03h51m12s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.232 00:40:43:32:0a:db Dynamic 03h47m02s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.233 00:40:43:32:45:c3 Dynamic 03h52m28s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.234 00:40:43:32:45:7e Dynamic 03h50m45s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.235 00:40:43:32:46:d1 Dynamic 03h52m03s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.236 00:40:43:3e:03:df Dynamic 03h57m36s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.237 00:40:43:6b:bf:40 Dynamic 03h55m52s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.239 00:40:43:32:47:8b Dynamic 03h50m45s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.240 00:40:43:3e:03:dc Dynamic 03h46m06s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.241 00:40:43:6c:17:f3 Dynamic 03h46m54s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.242 00:40:43:32:45:15 Dynamic 03h58m46s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.244 00:40:43:57:52:38 Dynamic 03h59m22s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.245 00:40:43:56:fd:88 Dynamic 03h45m51s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.246 00:40:43:57:4d:28 Dynamic 03h59m42s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.251 00:40:43:57:4e:60 Dynamic 03h44m27s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.252 00:40:43:57:e2:66 Dynamic 03h53m19s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.177 00:16:4d:9d:75:00 Other 00h00m00s TO_RNC_ANTOFAGAS* 1/1/1:33* 172.17.223.178 00:40:43:53:74:5b Dynamic 03h58m20s TO_RNC_ANTOFAGAS* 1/1/1:33* ======================================================= ======================== * indicates that the corresponding row element may have been truncated.

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El comando “show service id 23034001 fdb detail”, muestra la mac-address asociada a la IP 172.17.223.203 que corresponde al nodo B 02W312 La Chimba. A:7750SR7_ANTOFAGASTA_POP_HR_02302# show service id 23025001 arp ======================================================= ======================== ARP Table ======================================================= ======================== IP Address MAC Address Type Expiry Interface SAP ------------------------------------------------------------------------------172.17.223.193 00:16:4d:9d:75:09 Other 00h00m00s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.194 Dynamic 04h00m00s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.196 Dynamic 04h00m00s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.197 00:40:43:32:45:60 Dynamic 03h50m51s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.198 00:40:43:32:45:0c Dynamic 03h59m59s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.199 00:40:43:3e:17:42 Dynamic 03h54m21s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.200 00:40:43:32:45:a5 Dynamic 03h53m30s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.201 Dynamic 04h00m00s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.202 00:40:43:4f:eb:f8 Dynamic 03h44m21s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.203 00:40:43:32:0c:70 Dynamic 03h59m32s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.204 Dynamic 04h00m00s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.205 00:40:43:32:45:ba Dynamic 03h44m29s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.206 00:40:43:58:0d:0e Dynamic 04h00m00s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.207 00:40:43:57:4e:1e Dynamic 03h59m42s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.209 00:40:43:3e:2c:73 Dynamic 03h59m31s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.210 00:40:43:32:45:cf Dynamic 03h46m49s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.211 00:40:43:32:47:10 Dynamic 03h48m54s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.212 00:40:43:3e:17:60 Dynamic 03h53m59s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.213 00:40:43:57:b6:cd Dynamic 03h47m14s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.214 00:40:43:6a:e7:d5 Dynamic 03h59m54s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.215 00:40:43:6a:e6:bc Dynamic 03h59m36s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.216 00:40:43:69:1c:54 Dynamic 03h59m15s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.217 00:40:43:57:e2:5d Dynamic 03h52m55s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.218 00:40:43:57:7c:84 Dynamic 03h54m18s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.219 00:40:43:57:b7:00 Dynamic 03h47m13s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.220 00:40:43:57:e2:7e Dynamic 03h56m34s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.221 00:40:43:57:7c:cc Dynamic 03h58m45s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.222 00:40:43:57:58:7f Dynamic 03h59m15s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.223 Dynamic 04h00m00s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.224 00:40:43:57:4e:ab Dynamic 03h59m31s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.225 00:40:43:57:4e:a2 Dynamic 03h59m15s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.226 00:40:43:57:58:9d Dynamic 03h59m49s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.227 00:40:43:57:51:18 Dynamic 03h59m32s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.228 00:40:43:57:80:fe Dynamic 03h59m45s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.229 00:40:43:57:b7:81 Dynamic 03h59m26s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.230 00:40:43:32:0a:f0 Dynamic 03h53m50s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.231 00:40:43:32:45:c6 Dynamic 03h44m56s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.232 00:40:43:32:0a:db Dynamic 03h56m46s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.233 00:40:43:32:45:c3 Dynamic 03h51m48s TO_NODOS_B_ANTOF* 1/1/10:3*

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172.17.223.234 00:40:43:32:45:7e Dynamic 03h44m20s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.235 00:40:43:32:46:d1 Dynamic 03h45m37s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.236 00:40:43:3e:03:df Dynamic 03h51m12s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.237 00:40:43:6b:bf:40 Dynamic 03h49m26s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.239 00:40:43:32:47:8b Dynamic 03h44m25s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.240 00:40:43:3e:03:dc Dynamic 03h55m49s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.241 00:40:43:6c:17:f3 Dynamic 03h56m37s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.242 00:40:43:32:45:15 Dynamic 03h58m52s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.244 00:40:43:57:52:38 Dynamic 03h59m45s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.245 00:40:43:56:fd:88 Dynamic 02h35m24s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.246 00:40:43:57:4d:28 Dynamic 03h58m55s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.251 00:40:43:57:4e:60 Dynamic 03h54m05s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.252 00:40:43:57:e2:66 Dynamic 03h47m03s TO_NODOS_B_ANTOF* 1/1/10:3* 172.17.223.177 00:16:4d:9d:75:00 Other 00h00m00s TO_RNC_ANTOFAGAS* 1/1/1:33* 172.17.223.178 00:40:43:53:74:5b Dynamic 03h51m53s TO_RNC_ANTOFAGAS* 1/1/1:33* ======================================================= ======================== indicates that the corresponding row element may have been truncated. El comando “show service id 23035001 arp”, muestra la mac-address asociada a la IP 172.17.223.203 que corresponde al nodo B 02W312 La Chimba, la ejecución de un ping a la IP 172.17.223.203, determinará la existencia de conectividad hacia el nodo B 02W312 La Chimba.

Prueba de Conectividad hacia El Nodo B 02W312 La Chimba. A:7750SR7_ANTOFAGASTA_POP_HR_02302# ping 172.17.223.203 router 23025001 PING 172.17.223.203 56 data bytes Request timed out. icmp_seq=2. Request timed out. icmp_seq=3. Request timed out. icmp_seq=4. Request timed out. icmp_seq=5. ---- 172.17.223.203 PING Statistics ---5 packets transmitted, 1 packet bounced, 0 packets received, 100% packet loss

Conclusiones y Recomendaciones El troubleshooting, determina que la causa del problema, no estaría en los nodos IP/RAN, el no arribo de paquetes de entrada en el puerto 1/2/3 del nodo IP/RAN Cerro Los Morros sino en el trayecto de transmisión o particularmente en el nodo B.

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Después de leer este documento, puede nacer la pregunta ¿Estará en buen estado el Puerto 1/2/3? Para validar esta información puede utilizar el siguiente ejemplo para descartar un problema en el puerto “Importante: Verificar que el Puerto solo este utilizado para un nodo B en Particular”.

Borrado de SAP 1/2/3:3321 en Servicio E-pipe A:SARF_CERRO_LOS_MORROS_02003>config# service epipe 20031003 A:SARF_CERRO_LOS_MORROS_02003>config>service>epipe# info ---------------------------------------------description "TO_NODO_B_02W312_LA_CHIMBA" sap 1/2/3:3321 create ingress qos 100 exit egress qos 100 exit exit spoke-sdp 2003:20031003 create exit no shutdown ---------------------------------------------A:SARF_CERRO_LOS_MORROS_02003>config>service>epipe# sap 1/2/3:3321 shutdown A:SARF_CERRO_LOS_MORROS_02003>config>service>epipe# no sap 1/2/3:3321 Después de borrar el SAP 1/2/3:3321, es requerido cambiar el puerto de modo access a modo network.

A:SARF_CERRO_LOS_MORROS_02003# configure port 1/2/3 A:SARF_CERRO_LOS_MORROS_02003>config>port# info ---------------------------------------------shutdown

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description "TO_NODO_B_02W312_LA_CHIMBA" ethernet encap-type dot1q no autonegotiate exit ---------------------------------------------A:SARF_CERRO_LOS_MORROS_02003>config>port# ethernet mode network A:SARF_CERRO_LOS_MORROS_02003>config>port# info ---------------------------------------------shutdown description "TO_NODO_B_02W312_LA_CHIMBA" ethernet mode network no autonegotiate exit ---------------------------------------------A:SARF_CERRO_LOS_MORROS_02003>config>port# no shutdown Inmediatamente modificado el estado del puerto, es necesario crear una interfaz. A:SARF_CERRO_LOS_MORROS_02003# configure router interface test A:SARF_CERRO_LOS_MORROS_02003>config>router>if$ address 100.10.1.1/30 A:SARF_CERRO_LOS_MORROS_02003>config>router>if# port 1/2/3 A:SARF_CERRO_LOS_MORROS_02003>config>router>if$ no shutdown. A:SARF_CERRO_LOS_MORROS_02003# show router interface ======================================================= ======================== Interface Table (Router: Base) ======================================================= ======================== Interface-Name Adm Opr Mode Port/SapId IP-Address PfxState ------------------------------------------------------------------------------TO_ANTOFAGASTA_POP_02302_1/1/7 Up Up Network 1/2/8 172.24.2.35/29 n/a system Up Up Network system 192.168.227.71/32 n/a test Up Up Network 1/2/3 100.10.1.1/30 n/a ------------------------------------------------------------------------------Por ultimo, desconectar el TN directamente conectado en el Puerto 1/2/3 y poner un notebook con el direccionamiento IP 100.10.1.2, y hacer una prueba de conectividad. A:SARF_CERRO_LOS_MORROS_02003# ping 100.10.1.2 count 15

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PING 100.10.1.2 56 data bytes 64 bytes from 100.10.1.2: icmp_seq=1 ttl=128 time<1ms. 64 bytes from 100.10.1.2: icmp_seq=2 ttl=128 time<1ms. 64 bytes from 100.10.1.2: icmp_seq=3 ttl=128 time<1ms. 64 bytes from 100.10.1.2: icmp_seq=4 ttl=128 time<1ms. 64 bytes from 100.10.1.2: icmp_seq=5 ttl=128 time<1ms. 64 bytes from 100.10.1.2: icmp_seq=6 ttl=128 time<1ms. 64 bytes from 100.10.1.2: icmp_seq=7 ttl=128 time<1ms. 64 bytes from 100.10.1.2: icmp_seq=8 ttl=128 time<1ms. 64 bytes from 100.10.1.2: icmp_seq=9 ttl=128 time<1ms. 64 bytes from 100.10.1.2: icmp_seq=10 ttl=128 time<1ms. 64 bytes from 100.10.1.2: icmp_seq=11 ttl=128 time<1ms. 64 bytes from 100.10.1.2: icmp_seq=12 ttl=128 time<1ms. 64 bytes from 100.10.1.2: icmp_seq=13 ttl=128 time<1ms. 64 bytes from 100.10.1.2: icmp_seq=14 ttl=128 time<1ms. 64 bytes from 100.10.1.2: icmp_seq=15 ttl=128 time<1ms. ---- 100.10.1.2 PING Statistics ---15 packets transmitted, 15 packets received, 0.00% packet loss round-trip min < 1ms, avg < 1ms, max < 1ms, stddev < 1ms En el extremo remoto desconectar TN y conectar un notebook en el puerto 1/2/3 con el direccionamiento IP 100.10.1.2 y luego ejecutar un ping hacia el notebook. A:SARF_CERRO_LOS_MORROS_02003# ping 100.10.1.2 count 15 PING 100.10.1.2 56 data bytes Request timed out. icmp_seq=1. Request timed out. icmp_seq=2. Request timed out. icmp_seq=3. Request timed out. icmp_seq=4. Request timed out. icmp_seq=5. Request timed out. icmp_seq=6. Request timed out. icmp_seq=7. Request timed out. icmp_seq=13. Request timed out. icmp_seq=14. Request timed out. icmp_seq=15. ---- 100.10.1.2 PING Statistics ---15 packets transmitted, 12 packets bounced, 0 packets received, 100% packet loss Esta prueba determina empíricamente que la causa del problema estaría en la parte de transmisión. Ejemplo 2. Los siguientes comandos con sus respectivos ejemplos, permitirán encontrar el origen del evento. Para ejemplificar utilizaremos el evento que afecto al nodo B 06W032 Rancagua Norte II.

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El comando “show port 1/2/3” muestra el estado del puerto 1/2/3 perteneciente al nodo IP/RAN donde es recepcionado la información del nodo B 06W032 Rancagua Norte II. Mientras el comando “monitor port 1/2/3 interval 5 rate” muestra la cantidad de trafico que ingresa en el puerto 1/2/3. A:SARF_RANCAGUA_EL_COBRE_06002# show port 1/2/3 ======================================================= ======================== Ethernet Interface ======================================================= ======================== Description : TO_NODO_B_06W032_06W301 Interface : 1/2/3 Oper Speed : 100 mbps Link-level : Ethernet Config Speed : 100 mbps Admin State : up Oper Duplex : full Oper State : up Config Duplex : full Physical Link : Yes MTU : 1518 IfIndex : 37847040 Hold time up : 0 seconds Last State Change : 05/23/2011 19:17:10 Hold time down : 0 seconds Last Cleared Time : 10/27/2010 11:57:04 Configured Mode : access Dot1Q Ethertype : 0x8100 Ing. Pool % Rate : 100 Net. Egr. Queue Pol: default Auto-negotiate : false Egress Rate : Default

Encap Type

: 802.1q

Egr. Pool % Rate : 100 MDI/MDX Ingress Rate

: MDX : n/a

Loopback : none Loopback Time Left : unspecified Sync. Status Msg. : Disabled

Rx Quality Level : N/A

Configured Address : 00:23:3e:e1:1f:fc Hardware Address : 00:23:3e:e1:1f:fc Cfg Alarm : Alarm Status : ======================================================= ======================== Traffic Statistics ======================================================= ======================== Input Output ------------------------------------------------------------------------------Octets 1767194302588 5347095596390 Packets 11673201722 9036067475 Errors 0 0 ======================================================= ========================

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======================================================= ======================== Port Statistics ======================================================= ======================== Input Output ------------------------------------------------------------------------------Unicast Packets 11670151218 9036067474 Multicast Packets 0 0 Broadcast Packets 3050504 1 Discards 562 0 Unknown Proto Discards 0 ======================================================= ======================== ======================================================= ======================== Port Discard Statistics ======================================================= ======================== Input Output Inv L2 Packets : 562 Inv IP Packets : 0 CSM Ingress Queues CSM Egress Queues Hi : 0 Common : 0 Medium : 0 Low : 0 ======================================================= ======================== ======================================================= ======================== Ethernet-like Medium Statistics ======================================================= ======================== Alignment Errors : 0 Sngl Collisions : 0 FCS Errors : 0 Mult Collisions : 0 SQE Test Errors : 0 Late Collisions : 0 CSE : 0 Excess Collisns : 0 Too long Frames : 0 Int MAC Tx Errs : 0 Symbol Errors : 0 Int MAC Rx Errs : 0 ======================================================= ========================

Monitorización en Rancagua El Cobre Este comando en la praxis permite inmediatamente identificar, si el puerto 1/2/3 nodo B recibe trafico en el puerto 1/2/3, en caso de no recibir mensajería de entrada, el origen del evento apuntaría a la

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transmisión, para este caso existe ingreso de paquetes en el puerto 1/2/3, pero este puerto 1/2/3 recibe 2 nodos B (06W032 – 06W301).

A:SARF_RANCAGUA_EL_COBRE_06002# monitor port 1/2/3 interval 5 rate ======================================================= ======================== Monitor statistics for Port 1/2/3 ======================================================= ======================== Input Output ------------------------------------------------------------------------------------------------------------------------------------------------------------At time t = 0 sec (Base Statistics) ------------------------------------------------------------------------------Octets 1767195985739 5347101680351 Packets 11673213213 9036075183 Errors 0 0 ------------------------------------------------------------------------------At time t = 5 sec (Mode: Rate) ------------------------------------------------------------------------------Octets 131399 564078 Packets 921 686 Errors 0 0 Utilization (% of port capacity) 1.05 4.51 ------------------------------------------------------------------------------At time t = 10 sec (Mode: Rate) ------------------------------------------------------------------------------Octets 121764 490804 Packets 897 675 Errors 0 0 Utilization (% of port capacity) 0.97 3.92 ------------------------------------------------------------------------------At time t = 15 sec (Mode: Rate) ------------------------------------------------------------------------------Octets 131911 618054 Packets 919 734 Errors 0 0 Utilization (% of port capacity) 1.05 4.94 ------------------------------------------------------------------------------At time t = 20 sec (Mode: Rate) ------------------------------------------------------------------------------Octets 133683 636050 Packets 906 740 Errors 0 0 Utilization (% of port capacity) 1.06 5.08 -------------------------------------------------------------------------------

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At time t = 25 sec (Mode: Rate) ------------------------------------------------------------------------------Octets 111885 648292 Packets 839 701 Errors 0 0 Utilization (% of port capacity) 0.89 5.18 ------------------------------------------------------------------------------At time t = 30 sec (Mode: Rate) ------------------------------------------------------------------------------Octets 116196 687080 Packets 866 766 Errors 0 0 Utilization (% of port capacity) 0.92 5.49 ------------------------------------------------------------------------------At time t = 35 sec (Mode: Rate) ------------------------------------------------------------------------------Octets 98649 604976 Packets 790 703 Errors 0 0 Utilization (% of port capacity) 0.78 4.83 ------------------------------------------------------------------------------At time t = 40 sec (Mode: Rate) ------------------------------------------------------------------------------Octets 102841 630838 Packets 788 709 Errors 0 0 Utilization (% of port capacity) 0.82 5.04 ------------------------------------------------------------------------------At time t = 45 sec (Mode: Rate) ------------------------------------------------------------------------------Octets 150046 560143 Packets 1082 745 Errors 0 0 Utilization (% of port capacity) 1.20 4.48 ------------------------------------------------------------------------------At time t = 50 sec (Mode: Rate) ------------------------------------------------------------------------------Octets 136393 655255 Packets 981 782 Errors 0 0 Utilization (% of port capacity) 1.09 5.24 ======================================================= ========================

Configuración de Servicio en Rancagua El Cobre

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A:SARF_RANCAGUA_EL_COBRE_06002# configure service epipe 60021003 A:SARF_RANCAGUA_EL_COBRE_06002>config>service>epipe# info ---------------------------------------------description "TO_NODO_B_06W032_RANCAGUA_NORTE_II" sap 1/2/3:2637 create ingress qos 100 exit egress qos 100 exit exit spoke-sdp 6002:60021003 create exit no shutdown -----------------------------------------------

Análisis de Nodo Rancagua Norte II 06W032 en Talca MR A:SAR8_TALCA_POP_07011>config>service>epipe# info ---------------------------------------------description "TO_NODO_B_06W032_RANCAGUA_NORTE_II" sap 1/2/5:2637 create ingress qos 100 exit egress qos 100 exit exit spoke-sdp 6002:60021003 create exit no shutdown ----------------------------------------------

Configuración de Servicio VPRN 70115001 A:SAR8_TALCA_POP_07011# configure service vprn 70115001 A:SAR8_TALCA_POP_07011>config>service>vprn# info ---------------------------------------------route-distinguisher 65000:70115001 vrf-target target:65000:70115001 interface "TO_RNC_TALCA" create description "RNC TALCA" address 172.16.159.177/29 sap 1/2/8:2610 create ingress qos 100

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exit egress qos 100 exit exit exit interface "TO_NODO_B_06W032_RANCAGUA_NORTE" create address 172.16.159.105/30 sap 1/2/6:2637 create ingress qos 100 exit egress qos 100 exit exit exit static-route 172.16.58.64/26 next-hop 172.16.159.178 static-route 172.16.135.0/28 next-hop 172.16.159.102 static-route 172.16.135.16/28 next-hop 172.16.159.230 no shutdown ---------------------------------------------El comando “show service id 70115001 arp”, no muestra la mac-address asociada a la IP 172.16.157.131 (Información según NSN), que corresponde al nodo B 06W032 Rancagua Norte II, la ejecución de un ping a la IP 172.16.157.131, determinará si existe conectividad hacia el nodo B 06W032 Rancagua Norte II. A:SAR8_TALCA_POP_07011# show service id 70115001 arp ======================================================= ======================== ARP Table ======================================================= ======================== IP Address MAC Address Type Expiry Interface SAP ------------------------------------------------------------------------------172.16.159.177 00:25:ba:2e:d8:e1 Other 00h00m00s TO_RNC_TALCA 1/2/8:26* 172.16.159.178 00:40:43:67:63:2f Dynamic 03h51m35s TO_RNC_TALCA 1/2/8:26* 172.16.159.93 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_07W004* 1/2/6:26* 172.16.159.94 00:40:43:6a:5d:ca Dynamic 03h47m27s TO_NODO_B_07W004* 1/2/6:26* 172.16.159.97 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_07W011* 1/2/6:26* 172.16.159.98 00:0f:bb:2a:8c:18 Dynamic 03h44m42s TO_NODO_B_07W011* 1/2/6:26* 172.16.159.109 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W002* 1/2/6:26* 172.16.159.110 00:40:43:6a:5e:06 Dynamic 03h51m33s TO_NODO_B_06W002* 1/2/6:26* 172.16.159.69 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W010* 1/2/6:26* 172.16.159.70 00:40:43:6a:5d:e8 Dynamic 03h58m07s TO_NODO_B_06W010* 1/2/6:26* 172.16.159.241 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W003* 1/2/6:26* 172.16.159.242 00:40:43:32:0b:83 Dynamic 03h50m56s TO_NODO_B_06W003* 1/2/6:26* 172.16.159.245 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W040* 1/2/6:26* 172.16.159.246 00:40:43:32:0b:f8 Dynamic 03h46m10s TO_NODO_B_06W040* 1/2/6:26* 172.16.159.41 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06_008* 1/2/6:26* 172.16.159.42 00:40:43:31:fb:bd Dynamic 03h59m13s TO_NODO_B_06_008* 1/2/6:26* 172.16.159.45 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W019* 1/2/6:26* 172.16.159.46 00:40:43:6c:18:05 Dynamic 03h52m39s TO_NODO_B_06W019* 1/2/6:26*

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172.16.159.53 172.16.159.54 172.16.159.57 172.16.159.58 172.16.159.49 172.16.159.50 172.16.159.61 172.16.159.62 172.16.158.193 172.16.158.194 172.16.158.197 172.16.158.198 172.16.158.201 172.16.158.202 172.16.159.33 172.16.159.34 172.16.159.73 172.16.159.74 172.16.159.105 172.16.159.106 172.16.158.213 172.16.158.214 172.16.158.205 172.16.158.206 172.16.159.81 172.16.159.82 172.16.159.249 172.16.159.250 172.16.158.217 172.16.158.218 172.16.158.209 172.16.158.210 172.16.158.173 172.16.158.174 172.16.158.177 172.16.158.178 172.16.158.161 172.16.158.162 172.16.159.85 172.16.159.86 172.16.159.77 172.16.159.78 172.16.158.169 172.16.158.170 172.16.158.77 172.16.158.78 172.16.158.165 172.16.158.166 172.16.159.65 172.16.159.66 172.16.158.221 172.16.158.222 172.16.158.233 172.16.158.234

00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_07_017* 1/2/6:26* 00:40:43:32:00:82 Dynamic 03h52m18s TO_NODO_B_07_017* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_07_035* 1/2/6:26* 00:40:43:15:8c:01 Dynamic 03h47m14s TO_NODO_B_07_035* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_N_B_06W006_QT* 1/2/6:26* 00:40:43:32:0b:89 Dynamic 03h52m59s TO_N_B_06W006_QT* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W012* 1/2/6:26* 00:40:43:32:00:1c Dynamic 03h58m36s TO_NODO_B_06W012* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W017* 1/2/6:26* 00:40:43:32:45:96 Dynamic 03h57m06s TO_NODO_B_06W017* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W025* 1/2/6:26* 00:40:43:6a:5d:ee Dynamic 03h52m04s TO_NODO_B_06W025* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W026* 1/2/6:26* 00:40:43:31:fc:3b Dynamic 03h58m38s TO_NODO_B_06W026* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W022* 1/2/6:26* 00:40:43:57:7c:a5 Dynamic 03h51m52s TO_NODO_B_06W022* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W016* 1/2/6:26* 00:40:43:68:b9:f3 Dynamic 03h49m38s TO_NODO_B_06W016* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W032* 1/2/6:26* 00:40:43:57:7c:b1 Dynamic 03h50m39s TO_NODO_B_06W032* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W301* 1/2/6:26* 00:40:43:57:58:46 Dynamic 03h44m58s TO_NODO_B_06W301* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W327* 1/2/6:26* 00:40:43:32:0c:13 Dynamic 03h55m47s TO_NODO_B_06W327* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_07W031* 1/2/6:26* 00:40:43:68:ba:0e Dynamic 03h45m24s TO_NODO_B_07W031* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W041* 1/2/6:26* 00:40:43:68:ba:08 Dynamic 03h46m37s TO_NODO_B_06W041* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W376* 1/2/6:26* 00:40:43:57:4f:fe Dynamic 03h48m12s TO_NODO_B_06W376* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W038* 1/2/6:26* 00:40:43:58:d8:93 Dynamic 03h51m09s TO_NODO_B_06W038* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W050* 1/2/6:26* 00:40:43:15:be:ca Dynamic 03h48m18s TO_NODO_B_06W050* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W428* 1/2/6:26* 00:40:43:57:7d:1d Dynamic 03h42m00s TO_NODO_B_06W428* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_07W312* 1/2/6:26* 00:0f:bb:33:32:5d Dynamic 03h50m36s TO_NODO_B_07W312* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_07W338* 1/2/6:26* 00:40:43:6a:5e:0c Dynamic 03h50m19s TO_NODO_B_07W338* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_07W007* 1/2/6:26* 00:40:43:68:b9:e7 Dynamic 03h48m20s TO_NODO_B_07W007* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_07W453* 1/2/6:26* 00:40:43:57:4e:8d Dynamic 03h56m31s TO_NODO_B_07W453* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_07W018* 1/2/6:26* 00:40:43:6a:5d:f1 Dynamic 03h54m17s TO_NODO_B_07W018* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_07W326* 1/2/6:26* 00:40:43:57:52:11 Dynamic 03h58m50s TO_NODO_B_07W326* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W001* 1/2/6:26* 00:40:43:6a:5d:f7 Dynamic 03h55m00s TO_NODO_B_06W001* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W005* 1/2/6:26* 00:40:43:32:0c:0a Dynamic 03h57m18s TO_NODO_B_06W005* 1/2/6:26* 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W014* 1/2/6:26* 00:40:43:32:0c:07 Dynamic 03h45m34s TO_NODO_B_06W014* 1/2/6:26*

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172.16.158.229 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W007* 1/2/6:26* 172.16.158.230 00:40:43:31:fe:57 Dynamic 03h50m20s TO_NODO_B_06W007* 1/2/6:26* 172.16.158.81 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W329* 1/2/6:26* 172.16.158.82 00:40:43:6a:e6:d6 Dynamic 03h53m05s TO_NODO_B_06W329* 1/2/6:26* 172.16.158.89 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06WI00* 1/2/6:26* 172.16.158.90 00:0f:bb:2a:8b:f4 Dynamic 03h59m35s TO_NODO_B_06WI00* 1/2/6:26* 172.16.158.69 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W325* 1/2/6:26* 172.16.158.70 00:40:43:57:e2:c6 Dynamic 03h56m29s TO_NODO_B_06W325* 1/2/6:26* 172.16.158.93 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W355* 1/2/6:26* 172.16.158.94 00:40:43:57:58:8b Dynamic 03h55m48s TO_NODO_B_06W355* 1/2/6:26* 172.16.158.97 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W351* 1/2/6:26* 172.16.158.98 00:40:43:57:7c:b4 Dynamic 03h46m56s TO_NODO_B_06W351* 1/2/6:26* 172.16.158.85 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W309* 1/2/6:26* 172.16.158.86 00:40:43:57:3b:35 Dynamic 03h55m39s TO_NODO_B_06W309* 1/2/6:26* 172.16.158.141 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_07W010* 1/2/6:26* 172.16.158.142 00:40:43:68:ba:14 Dynamic 03h56m18s TO_NODO_B_07W010* 1/2/6:26* 172.16.158.249 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_07W001* 1/2/6:26* 172.16.158.250 00:40:43:6a:5d:c7 Dynamic 03h56m42s TO_NODO_B_07W001* 1/2/6:26* 172.16.158.133 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_07W014* 1/2/6:26* 172.16.158.134 00:40:43:6a:5d:f4 Dynamic 03h44m52s TO_NODO_B_07W014* 1/2/6:26* 172.16.158.137 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_07W313* 1/2/6:26* 172.16.158.138 00:40:43:31:fc:17 Dynamic 03h50m56s TO_NODO_B_07W313* 1/2/6:26* 172.16.158.149 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_07W008* 1/2/6:26* 172.16.158.150 00:40:43:32:07:09 Dynamic 03h54m20s TO_NODO_B_07W008* 1/2/6:26* 172.16.158.145 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_07W032* 1/2/6:26* 172.16.158.146 00:40:43:32:1c:71 Dynamic 03h53m23s TO_NODO_B_07W032* 1/2/6:26* 172.16.159.237 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W332* 1/2/6:26* 172.16.159.238 00:0f:bb:2c:86:44 Dynamic 03h47m27s TO_NODO_B_06W332* 1/2/6:26* 172.16.158.125 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_06W315* 1/2/6:27* 172.16.158.126 00:40:43:68:b9:e4 Dynamic 03h46m43s TO_NODO_B_06W315* 1/2/6:27* 172.16.159.113 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_07W012* 1/2/6:26* 172.16.159.114 00:40:43:32:0c:19 Dynamic 03h56m58s TO_NODO_B_07W012* 1/2/6:26* 172.16.158.21 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_07W036* 1/2/6:27* 172.16.159.1 00:25:ba:2e:d8:df Other 00h00m00s TO_NODO_B_07W040* 1/2/6:26* ======================================================= ======================== * indicates that the corresponding row element may have been truncated.

Prueba de Conectividad hacia El Nodo B 06W032 Rancagua Norte II. A:SAR8_TALCA_POP_07011# ping 172.16.157.131 router 70115001 PING 172.16.157.131 56 data bytes No route to destination. Address: 172.16.157.131, Service: 70115001 No route to destination. Address: 172.16.157.131, Service: 70115001 No route to destination. Address: 172.16.157.131, Service: 70115001 No route to destination. Address: 172.16.157.131, Service: 70115001 No route to destination. Address: 172.16.157.131, Service: 70115001 ---- 172.16.157.131 PING Statistics ---5 packets transmitted, 0 packets received, 100% packet loss

Conclusiones y Recomendaciones

PROPRIETARY AND CONFIDENTIAL Claro Chile /Alcatel-Lucent AND AUTHORIZED CLIENTS ONLY.

Procedimiento – Comandos de Troubleshooting

64

Edición 2.0

El troubleshooting, determina que la causa del problema, no estaría en los nodos IP/RAN, dado que el arribo de paquetes de entrada en el puerto 1/2/3 del nodo IP/RAN Rancagua El Cobre, determina que el puerto funciona correctamente, esto es comprobado en el ingreso de paquete que proviene del nodo B 06W301 que utiliza el mismo puerto 1/2/3..

PROPRIETARY AND CONFIDENTIAL Claro Chile /Alcatel-Lucent AND AUTHORIZED CLIENTS ONLY.