Qualities Of A Successful Executive%2cmanager

Qualities of a successful Manager Compiled by :B.N.Nagaraj

Qualities of a Executive/Manager Personal Quality Social Quality Professional Quality

Personal Qualities Humanitarian

values Caring

Kind Gentle

Compassionate

Personal Qualities Honest

and

sincere  Displaying integrity

 Open & genuine  Straightforward

 Virtuous  Respectable

Personal Qualities Discipline

Behaviour / Trait Mannerism Self control Role Model

Personal Qualities  Dedication

Loyalty Keenness Devoted

Personal Qualities  Determination

Man of purpose Strong will power Firm on decision

Personal Qualities Commitment

Obligation Steadfast fixity of purpose

Personal Qualities Altruism

 No egoistic  Selfless

 Providing opportunity to all 

Personal Qualities Enthusiastic Proactive rather than reactive Initiative taking

Personal Qualities Aggressive

thinking

Goal oriented Continuous learning

Personal Qualities Critical

thinking

 Think open mindedly  Recognizing and assessing capacity 

Personal Qualities 

Self-confidence

 Imbibing trust on self

that will results in trusting his peers 

Emotional binding

Personal Qualities 

Self-esteem

Able to conduct his / her work with pride and accountable for their own actions.

Personal Qualities 

Self-awareness

Aware of  Strengths  Weakness  Opportunity  Threat

Personal Qualities Stress management Able to handle Pressure Frustration Emotional demand “Effective decision can be made only in stress free environment”

Personal Qualities 

Problem solving

 Analyze the situation  Diagnose problem  Identify key issues  Establish and evaluate alternative courses of action

 Produce logical, practical & acceptable solutions

Personal Qualities 

Positive attitude

 Alternative solutions for any problems or issues

 Sportiveness

Personal Qualities Cognitive Reasoning Perception Intuition

skills

Social Qualities  Leadership

Social Qualities  Effective

communication

 Preciseness  Accuracy  Unambiguous  Verbal  Nonverbal(Body language)  Written

Social Qualities  Active

Listening

Understanding Conflict resolution “Listening for Meaning”

Social Qualities  Adaptability/flexibility

(Openness to change) Work effectively in different situations

Easy to carry out a variety of tasks Produce results in new environment

Social Qualities 

Building up rapport

 Ability to relate with people  Ability to understand the psychosocial status of the people

Social Qualities 

People focused / People oriented

 Exercise of unceasing care in looking after the interest of external & internal people  Ensure that their wants, needs and expectations are met or exceeded.

Social Qualities 

Team player

 Work co-operatively & flexibly with other members of the team  full understanding of the role to be played as a team member „members of the pack‟

Social Qualities 

Dress etiquette



Presentable-suitable for all vacation.



Mannerism



Good Social Behaviour Respect individual



Professional Qualities  Grievance

handling /

counseling Understand the problem Analysis Decision / judgment making

Problem solving Empathy and sympathy

Professional Qualities 

Negotiation skills / (create win-win situation)

 Deals all problems in a diplomatic way  Conflict resolution results in mutually agreed solution.

Professional Qualities

Crisis 

management

Capacity to deal with a pressurized situation

 Plans, organizes and directs  Controls a number of interrelated operations

 Guides the decisionmaking process

Professional Qualities  Supervisory 

skills

Capacity to deal with a pressurized situation

 Plans, organizes and directs  Controls a number of interrelated operations

 Guides the decision-making process

Professional Qualities 

Transparency / Confidentiality

 Remove the obstacles / hindrance / confusions  Creates a healthy / smooth working environment

Professional Qualities 

Challenge and risk taking abilities

 Willingness to work hard / smart

 Willingness to take risk  Speed /accuracy “Ships are safer at harbor; but they are not made for that purpose”

Professional Qualities 

Competency

 Excellence in every area of work  Professional knowledge

 Ability to transfer and apply skills and knowledge to new situations and environments

Professional Qualities  Motivator 

Recognizing good qualities / merits of others

 Appreciation

Professional Qualities Talent

Management

 Workplace satisfaction

Engagement & retention Career development

Mentoring

Professional Qualities  Strategic

thinking

 Focused vision 

Professional growth



Company growth

Professional Qualities  Logistic

manager

 Ability to co-ordinate various

activities among various Departments  Delegation of authority will reduce the work burden on single department/person

Professional Qualities  Set 

objective

Time management

Appropriate delegation Planning and prioritizing Team roles Consensus decisionmaking

Professional Qualities 

Values / Ethics

 Create positive/optimistic energy around the work  Lead self and others by clear values in life

Professional Qualities  Continuous

learning

 Change

Management  Unlearning  Paradigm shift “Whatever was best yesterday is average today and will worst tomorrow ”

Professional Qualities  Authority 

Controlling

 Commanding  Courageous Apart from taking the right decision, should also be able to say „NO‟ when the situation demands

Professional Qualities  Meeting

Management Expectation

 Align self-objectives in line

with management objectives

Management expectations and employee‟s expectations both should be kept in mind while delivering.

Professional Qualities  Awareness 

All local and global current events / issues that would influence in making correct decision

Professional Qualities  Business

awareness

Identify, understand and explore business opportunities Priorities of the organization Constantly seek methods of ensuring that the organization becomes more business-like

Professional Qualities  Entrepreneurship



Understand current business of an organization

Envision a successful future

Professional Qualities  Etiquette



at work

Office code of behavior

Abiding by company‟s norms Maintaining a pleasant working environment

Professional Qualities  Statutory

knowledge Compliance requirement

Professional Qualities Job

knowledge

 Different job profiles  Follow business perspective of the organization  Organization objectives are well translated and understood

Professional Qualities Net 

working

Connectivity and

Communication  Data Sharing

 Performance Enhancement and Balancing  Entertainment

To summarize ……… 

Good Human being  Team builder  Good Communicator  Catalyst Agent  Demonstrate by Example



Adaptability to change  Proactive rather than reactive  Learning & Unlearning  Global thinking / acting

THANK YOU B N Nagaraj