Apqp Manual Volvo

Volvo 3P

APQP

Advanced Product Quality Planning

Information for suppliers

Contents

1 - What is APQP and its benefits ? 2 - When to start and how to share APQP planning and status with Volvo ? 3 - Where to find APQP information / templates ? 4 - What are the Volvo APQP specifics ? 5 - Conclusion: what to keep in mind

Volvo 3P 2

APQP information for suppliers

APQP

1 - What is APQP and its benefits?

APQP Definition and Objective according to AIAG • Definition ”APQP is a guideline designed to produce a product quality plan which will support the development of a product or service that will satisfy the customer” • Objective ”To facilitate communication with everyone involved to assure that all required steps are completed on time”.

Volvo 3P 4

APQP information for suppliers

APQP

Advanced Product Quality Planning is supplier’s planning in compliance with AIAG reference manual

It is a VOLVO requirement (incl. RTS, PAA, PHR) as specified in SQAM Pre-requisite: supplier is trained to APQP according to AIAG reference and its own development process is in compliance with it

Volvo 3P 5

APQP information for suppliers

APQP

What does APQP mean for Volvo? • Supplier APQP team is responsible for performing the APQP and report to Volvo team during the APQP review meetings, using the APQP review check-list • A very detailed supplier timing chart synchronised with Volvo project milestones • A very detailed APQP check-list review aiming to identify and manage risks • A management by project phases (not by activity as it was done in the past) • A regular Volvo-supplier APQP follow-up meeting with formal reviews prior to VOLVO releases • Additional 3 Volvo specific best practices (RTS, PAA, PHR) → A robust way of working cross-functionally between Volvo and supplier aiming to deliver a project at contracted QDCF

Volvo 3P 6

APQP information for suppliers

APQP

APQP is supplier's planning that integrates VOLVO inputs, constraints and deliverables and is synchronized with VOLVO project milestones APQP simplified process flow

Examples of Volvo inputs: • Technical requirements • Time plan: part release dates, PPAP date, SP date… • Prototype requirements • Verification and validations performed by Volvo ….

Volvo 3P 7

APQP information for suppliers

APQP

Volvo Objective for APQP ƒ Have suppliers develop a relevant plan for new part launch ƒ Plan for ƒ activities ƒ Volvo - supplier interactions ƒ Deliver to the plan

Successful activities on time !

Volvo 3P 8

APQP information for suppliers

APQP

Benefits of APQP

Stronger & earlier supplier’s involvement in Projects 100

• Secures supplier project management is in place

QDCF

• Ensures early planning takes place

Supplier involvement Room for Manoeuvre

• Establishes pro-active communication on both Volvo and supplier side

0

IG

VG

• Identifies required changes early in the process in

CSG

CG

DG

FDCG

IG

PPG

Final Dvlpt

Detailed Dvlpt

Concept Study

Pre-study

FG

LG

RG

Industrialization

EG

Deployment

order to mitigate risks and to reduce need for late Advanced Quality in Projects

design and process changes

Costs

Industrial launch

• Provides quality product on time and at lower cost • Improves PPAP approved on time • Reduces PPM levels at SOP • Reduces field failures

Time IG

VG

Pre-study

CG

DG

Concept Study

FG

FDCG

Detailed Dvlpt

IG Final Dvlpt

PPG

LG Industrialization

CSG

Volvo 3P 9

APQP information for suppliers

APQP

RG

EG Deployment

2 - When to start and how to share APQP planning and status with Volvo ?

Suppliers should provide the first APQP planning with their answer to the Request for Quotation Request For Quotation 10.4 Advanced Product Quality Planning (…) The supplier is requested to build its Plan of Product Realization according to the AIAG APQP Manual. (…) The supplier is requested to submit with its proposal … a preliminary APQP plan …

Volvo 3P 11

APQP information for suppliers

APQP

How to match with Volvo GDP? Development supplier VOLVO Project team performs APQP activities under its responsibility and consult Supplier APQP deliverables

DG

Concept Study

A Release

SQE coordinates completion of VOLVO APQP activities with the Project Team

Supplier performs APQP activities under its responsibility

Volvo 3P 12

FDCG

Detailed development

APQP PRODUCT DESIGN review

Supplier Product Design

PPG

Final development

B Release

Supplier selected

APQP KICK-OFF review

IG

Industrialization

C Release

Volvo PPAP order

APQP PROCESS DEVELOPMENT review

Supplier Process Design

APQP information for suppliers

RG

P Volvo PPAP Release PPAP Approved amendment

APQP INDUSTRIALIZATION review

Supplier Process Development

Supplier Product & Process Validation

APQP

APQP LAUNCH review

How to match with Volvo GDP ? Production supplier VOLVO Project team performs APQP activities under its responsibility and consult Supplier APQP deliverables

Concept Study

A Release

SQE coordinates completion of VOLVO APQP activities with the Project Team

Supplier performs APQP activities under its responsibility

Volvo 3P 13

DG

FDCG

Detailed development

B Release

IG

Final development

Volvo PPAP order

APQP PROCESS DEVELOPMENT review

Supplier Process Design

APQP information for suppliers

RG

Industrialization

C Release

Supplier selected

APQP KICK-OFF review

PPG

P Volvo PPAP Release PPAP Approved amendment

APQP INDUSTRIALIZATION review

Supplier Process Development

Supplier Product & Process Validation

APQP

APQP LAUNCH review

APQP planning: bad example Ref.V3P APQP Plan Issue 1 date 10/8-09 Updated: 03/11/09 2009 2011 2010 2012 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Febr Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Febr Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan

Project Plan

Projekt milestones V3P APQP

KO

09w26 P#0

LR

11w27

SoP

11w35

10w34

P#2

P#3

Process Checkpoints 09w26

PS W

10w43 10w47

10w25 10w34

09w38 09w40

Product Milesones

SPR

1 ST

IR

PDR

P#4

10w24

09w38

11w48

Significant prod. Run 10w42

Verification PPAP P-drawing MRD Blanks 10w28 MRD 10w36 Production 10w38 PSW 10w42

P S

Allocatition request

Hub equipm Mfg

Personell BC

Logistic system

Material Handling

Volvo 3P 14

Design

RFQ

Orders

Manufacturing & Install

Training

Updating communication system

Legend: KO = APQP Kick-off PDR = Product Design Review PDR = Process Design Review IR = Industrialization Review 1 ST = 1:st part from Serial SPR = Significant Production Run LR = Launch Review

Packaging

APQP information for suppliers

APQP

APQP planning: good example PROJECT PLAN P155x project V3P Gates Supplier Gates APQP Gates

CG B-Sample

OK to...

FDCG Tool (CS)

DG

Stand: 08.12.2009

2009

NG17 APQP Plan&Review Status Training Design Reviews RTS Design & Process Changes & Traceability) Definition of Packaging Reduce Variation APQP Feedback / Lessons Learned Design phase Design, FEM Analysis Tier 2 Management - Preliminary Supplier list Special characteristics - Preliminary list DFMA Workshop Preliminary PVR APQP Kick-Off Review B-sample phase V3P input (Customer input) Product reliability studies & quality goals Product Assurance Plan Investment and capacity plan (BC-Pear update for B-review) Tier 2 Management - Supplier nomination and APQP launch Special characteristics - Product list DFMEA DFMA Review Prepare B-sample drawings (Brake assembly) Engineering & Material Specifications OK to B-sample Brake Hardware APQP Product Design Review B-sample drawings to V3P B-sample release at V3P Lead time sample parts B-sample control plan Preliminary planning for Process capability study Create B-sample PVR Delivery 2 sets B-sample to V3P Release test for vehicle test and assembly of sample brakes OK haulage / Delivery 3 sets for VI testing (ST1) Continue Tests following test plan Vehicle test WT1 Delivery 5 sets for VI testing (ST1, WT2) Vehicle test ST1 Vehicle test WT2 Design-Review and adaptation C-sample phase V3P input (Customer input) Update Engineering & Material Specifications DFMA Review PFMEA Investment and capacity plan (BC-Pear update for "Tool"-review) Tier 2 Management - APQP update Special characteristics - Product and process list Plan Measurement system and checking aids APQP Process Design Review Prepare C-sample drawings (Brake assembly) OK to Tool (C-Sample) Plan PHR (pre-PHR) C-sample drawings to V3P C-sample release at V3P Lead time tooling and sample parts C-sample control plan Planning for Process capability study Create C-sample PVR Delivery 2 sets B-sample to V3P Tests following test plan OK haulage / Delivery 10 sets for VI testing (ST2) Vehicle test ST2 Update Process Flow Chart Create method sheets and process instructions Update PFMEA Process installation Update Process Flow Chart Process Validation Investment and capacity plan (BC-Pear update for "Process"-review) Tier 2 Management - PPAP and Run@rate Special characteristics - Matrix Finalize engineering drawings and models Validate measurement system and checking aids Pre-Launch control plan OK to process validate PAA Run @ rate (50 pcs) APQP Industrialization Review Operator Training, Production trials Packaging Validation Production Control plan Perform preliminary process capability study Production Validation testing Customer PPAP Process Audit / PPAP-sample production / Capacity verification Run PSW sign-off V3P Investment and capacity plan (BC-Pear update for "Deliver"-review) OK to Deliver First assembly axle plant First assembly series truck PHR Update Production Control plan APQP Launch review Investment and capacity plan (Monitor BC-PEAR) SOP supplier / ramp-up SOP axle plant SOP truck plant

Volvo 3P 15

IG

2010

PPG

Process Validation

Process

Design Kick-Off

2011

LG

SOP

Deliver Industrialization 2012

Launch 2013

9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 W W W W W W / V3P W W Due Date w1004 w0947 w0947 w0947 w0949 w0949 w1003 w1005 w1005 w1005 w1005 w1005 w1105 w1004 w1004 w1004 w1006 w1008 w1009 w1012 w1025 w1015 w1015 w1020 w1028 w1042 w1043 w1051 w1108

w1050 w1050 w1050 w1101 w1101 w1101 w1101 w1101 w1101 w1101 w1105 w1106 w1108 w1120 w1123 w1127 w1120 w1120 w1122 w1131 w1207 w1208

W W W W W W / V3P V3P W W W W W W / V3P W W W W W / V3P W V3P W W W W W W W / V3P W V3P W V3P V3P W

w1122 w1204 w1204 w1204 w1204

V3P W W W W W W W W / V3P W W W / V3P W V3P W W W W W W W / V3P V3P W W W W W

w1208 w1208 w1208 w1208 w1208 w1208 w1209 w1235 w1222 w1230 w1232 w1238 w1232 w1232 w1238 w1235 w1234 w1238 w1240 w1242 w1307 w1309 w1309 w1320 w1320 w1344 w1327 w1334 w1336

W W W W W W W W / V3P W W / V3P W W W W W W W / V3P V3P W W V3P V3P W / V3P W W / V3P W W V3P V3P

4 6

10

4 20

APQP information for suppliers

APQP

APQP review: the way to share APQP with Volvo DEFINITION A formal meeting where Volvo reviews supplier's APQP plan. Volvo and supplier check that the project at component level is on track with respect to deadlines and results.

OBJECTIVES •Detects any deviation, assesses the risks and assigns actions •Gives visibility of the progress to Volvo and supplier teams •Escalate the roadblocks to project management / line organization for decision or action

Volvo 3P 16

APQP information for suppliers

ATTENDEES Expected attendees : •SQE •Development (SIPD leader, design engineer…) •Buyer … Manufacturing, Logistic, Geometry, Laboratory… •Supplier team (project leader, engineering, quality, sales, manufacturing, methods…)

APQP

APQP reviews - Who Does What Organizes the APQP reviews for Key Components

Participates in APQP reviews for key components Ensures APQP activities under his responsibility are integrated/completed: timing and results

Buyer

Supplier project team updates its APQP plan and evaluate the project status: Timing & Results

SQE

Makes sure that all PROCESS design, verifications & validations activities are integrated/completed : timing and results Ensures that the overall supplier APQP plan is complete and matches project milestones

Design engineer Participates in APQP reviews for Key Components Ensures that all PRODUCT design , verifications & validations activities are integrated/completed: timing and results

Volvo 3P 17

APQP information for suppliers

APQP

APQP review reporting file • APQP review reporting file is owned by the supplier and totally shared with Volvo • Contains – contact directory – co-signed time-plan – 1 check-list of questions per review – 1 cover page for the summary. Project status and risks

Volvo 3P 18

APQP information for suppliers

APQP

APQP review reporting file instruction

Volvo 3P 19

APQP information for suppliers

APQP

APQP review reporting file: bad example APQP Review : Kick Off Meeting

APQP plan not secured

Very limited corrective action plan

Supplier's Participant: XXX Volvo's Participants: XXX

Volvo

Brand:

P2685

Model / Program:

20/08/2009

Next GDP Milestone: Review Date: pilot part referen PN

task #

Expectations

1

APQP REVIEWS & MANAGEMENT SUPPORT Has the contact directory been completed and signed with VOLVO & Supplier stakeholders from all functions ? Are major issues and actions are documented in APQP Issue list? (To be filled in at the end of the review) Is there any major APQP roadblock that will create an uncontainable risk now or in the foreseeable future ? (To be filled in at the end of the review) Are all APQP reviews planned and match Components milestones. Are there sufficient personnel identified to cover all APQP activities (e.g. engineering testings, Control plan requirements, problem solving ,…) APQP PLAN & TIMING CHART Have the main project milestones been communicated to the supplier ? (drawing release/ Prototype builds/tooling release/PPAP/ SOP) Has this resulted in a returned feasible and confirmed time plan from the supplier ? If critical path needs specific resolution has the action plan been defined. Is the cosigned timeplan approved ? Does the timeplan include (non exhaustive list): product design, process design, tooling/equipement development and up to run off, DVP, product/process validation, supplier chain and shipment, prototype, tier 2 plan ? CUSTOMER INPUTS Development Supplier Has supplier got from Volvo the latest version of the Technical Requirements and/or functionnal Specifications ?

2

3

4 5

6

7

20

Corrective Actions / Resolution Plan

Volvo's Responsible

20/08/2009 issue

Supplier's Responsible

Open Date

2

Due Date

Close Date

Completion waiting

20%

40%

60%

80%

90%100%

Risk Level 10

G

0

G

0

R

No

See Red below.

100

G

0

G

0 waiting

Y

OK

G

Yes

G G G

Yes Yes Yes

To be sent to 3P To be sent to 3P To be sent to 3P

Y

Yes

Sub-supplier PPAP delivery date not confirmed due to outstanding sourcing.

Y NA

OK

3 0

P.Johansson P.Johansson P.Johansson Tony Johansson

w927 w927 w927

w929 w929 w929

w927

W935

W934 W934 W934

0 0 0 5 waiting

1 0

NA

0

Are Interfaces in the full environment given by Volvo ? (First Space Envelope, Packaging Module)

NA

0

Non Development Supplier Are the PVR and related documents available at the latest issue ? All concerned :

NA G NA

Are technical specifications relevant according to the design goals based on supplier know how ?

G

Does the supplier understand all the applications and intended end uses of the part/ marterial for all customers? Included Part functionnality ?

G

is the supplier compliant to our Key element Procedures

Y

Does the supplier have and understand ISO/ TS 16949, FMEA manual, SPC Manual, Measurement Systems Analysis Manual , PPAP Manual , APQP and Control plan Manual ? Has the supplier taken acknowledgement of VOLVO APQP instruction, and Toolboxes, has he understood VOLVO expecatations ? has the supplier taken acknowledgement of all the necessary VOLVO's corporate standards Are National and International Core Standards available at Supplier (list to be submitted with the RTS compliance matrix) MARKETING STRATEGY Non Applicable at this stage BENCHMARK DATA Has similar products lessons learned been considered to answer to RFQ ? Has similar processes lessons learned been considered to answer to RFQ (in term of technologies, best practices in lean, reliability … )? PRODUCT RELIABILITY STUDIES & QUALITY RELIABILITY GOALS

Yes

PVR and drawings to be sent

Ingemar Dagh

w927

w934

0 0 0

w934

0 0 Yes

SQAM to be commented

Tony Johansson

T.Larsson

1

G

0

G

0

G

0

G NA NA G G

0 OK waiting

OK

0 0 0 0 0

G R

Risk

Is quality past experience (customer and internal PPM, field failures,campaigns, process capabilities) have been taken into account for setting up quality and reliability targets ?

Y

No

Internal traceability of process data 1:st report week m36, traceability to be presented

Niklas Fallgren w927

50

- According to supplier experience?

Y

No

Internal traceability of process data

Niklas Fallgren w927

50

-According to Volvo's experience?

Y

No

Internal traceability of process data

Niklas Fallgren w927

10

Have historical campaign and warranty data been reviewed? Have solutions been shared to avoid reccurence? Have APQP feedback and lessons learned been taken into account ?

NA G G

waiting

6,7

0 0 0

Has a PPM agreement been signed?

R

No

No agreemnet signed reg PPM level

Are PPM at VOLVO expected level, and can this level be justified ?

R

No

No agreemnet signed reg PPM level

Are a Field failure frequency at VOLVO expected result? Can this level be justified ? PRODUCT ASSURANCE PLAN

G Y

OK

Is the assistance of the customer’s quality assurance or product engineering activity needed to develop or concur to the control plan?

Y

Yes

Has the supplier identified who will assure quality interface with the customer? Has the supplier identified who will asssure quality interface with tier2 suppliers? Has the supplier the ability to build the PAP that links its Quality Management System elements and Volvo APQP documents ?

Volvo 3P

Issues / Does recovery Comm GYR plan secure APQP ents / plan ? Risks R Risk

Tony Johansson Tony Johansson

T.Larsson

w927

w935

T.Larsson

w927

w935

50 10 waiting

Data from Customer req. PTC's. Visit Tony customer (axle plants) when prototype builts Johansson are delivered.

Pär Johansson w927

0 1 1

G G

0 0

G

0

APQP information for suppliers

APQP

Risk level not assessed

APQP review reporting file: good example APQP Review : Kick Off Meeting Brand:

XXX

Model / Program:

XXX

Next GDP Milestone:

XXX

Review Date:

XXX

Supplier's Participant: XXX Volvo's Participants: XXX

task # 1

Expectations

Issues / Comments / Risks

APQP REVIEWS & MANAGEMENT SUPPORT Has the contact directory been completed and signed with VOLVO & Supplier stakeholders from all functions ? Are major issues and actions are documented in APQP Issue list? (To be filled in at the end of the other action list used to fllow the projet review) Is there any major APQP roadblock that will create an uncontainable risk now or in the foreseeable future ? (To be filled in at the end of the review)

2

Are all APQP reviews planned and match Components milestones. Are there sufficient personnel identified to cover all APQP activities (e.g. engineering testings, Control plan requirements, problem solving ,…) APQP PLAN & TIMING CHART Have the main project milestones been communicated to the supplier ? (drawing release/ Prototype builds/tooling release/PPAP/ SOP)

3

Risk that nobody works on some topics

Risk of delay

Due Date

Close Date

Yes

Yes

Kick off meeting to be scheduled with Volvo JD Bonnet Volvo need to fill the Contact Directory

F.Paviot

Kick off meeting to be scheduled with Volvo JD Bonnet

F.Paviot

W917

W917

20%

40%

60%

80%

90%100%

Deviations

Initial Risk levels (1,5,10)

0

0

Does recovery plan secure APQP plan ? (1,5,10) 0

5

0

5

0

0

10

0

0

5

0

0

1

0

0

0

0

0

10

0

0

5

0

W917

Risk Level 0 0

100% W917

W917 100%

G

Yes

Kick off meeting to be scheduled with Volvo JD Bonnet

G

Yes

Volvo need to fill the Contact Directory

F.Paviot

JD Bonnet

W917 W917

W916 W917

100%

W917 100% 100%

OK

G

Yes

To be communicated before the kick off meeting

W916

W916

G

Yes

To be done before the kick off meeting

G.Gallet

W917

W916

G

Yes

Schedule to be updated

F.Paviot

W917

W917

G

Yes

Time schedule to be cosigned during the kick Team Volvo off meeting

Team Martek

W917

G

Yes

Samples shipment to be given to Martek before the kick off meeting

Y NA

OK

JD Bonnet

Risk of delay

0

JD Bonnet

W916

100%

W916 100% 91% NA

G

Yes

Last TR Version sent to Martek in week 915 JD Bonnet

G

Yes

3D Modell to be provided from V3P 14/04/09 : closed environnement given to Martek

1

W915

0

5

0

0

5

0

0

5

0

0

1

1 0

1 0

5

0

0

1

0 0

0

1

0

0

0

0

1

0

0

1

0

0

1

1

1

1

0

0

1

0

0

5

0

0

1

0

0

0 1 0

0 0 0

0 0 0

5

0

0

5

0

0

1

1

1

5

0

0

5

0

0

1

0

0

100% JD Bonnet

W916

W916 100% NA

NA NA

NA NA

NA Last Technical specification to be validated from Martek

Yes

is the supplier compliant to our Key element Procedures

Y

Yes

Does the supplier have and understand ISO/ TS 16949, FMEA manual, SPC Manual, Measurement Systems Analysis Manual , PPAP Manual , APQP and Control plan Manual ?

G

Yes

Has the supplier taken acknowledgement of VOLVO APQP instruction, and Toolboxes, has he understood VOLVO expecatations ?

G

Yes

Development risk

G

Yes

Development risk

G

Yes

NA NA G

OK

Developped schematic used on this project

G

Yes

W916

Current 20A Converter & new developped technologies have been taken in account

G

Yes

W916

Y

OK

G

Yes

Application well known. Martek delivers the current converter

100%

100%

G

Are National and International Core Standards available at Supplier (list to be submitted with the RTS compliance matrix) MARKETING STRATEGY Non Applicable at this stage BENCHMARK DATA Has similar products lessons learned been considered to answer to RFQ ?

Completion 100%

OK

Yes

Has similar processes lessons learned been considered to answer to RFQ (in term of technologies, best practices in lean, reliability … )?

21

Open Date

G

has the supplier taken acknowledgement of all the necessary VOLVO's corporate standards

Volvo 3P

Supplier's Responsible

100%

Does the timeplan include (non exhaustive list): product design, process design, tooling/equipement Need some information regarding the number of samples development and up to run off, DVP, to be shipped from Martek product/process validation, supplier chain and shipment, prototype, tier 2 plan ? CUSTOMER INPUTS Development Supplier Has supplier got from Volvo the latest version of the Technical Requirements and/or functionnal Specifications ?

Does the supplier understand all the applications and intended end uses of the part/ marterial for all customers? Included Part functionnality ?

6

G

G

Non Development Supplier Are the PVR and related documents available at the Part version report ( PVR) latest issue ? All concerned : NM : delete as redundant with RTS (check with Hayat) Are technical specifications relevant according to the design goals based on supplier know how ?

5

G

Volvo's Responsible

NA

Are Interfaces in the full environment given by Volvo No 3D = risk of mechanical collision between Converter ? (First Space Envelope, Packaging Module) and his environment

4

G

Corrective Actions / Resolution Plan

NA

Has this resulted in a returned feasible and confirmed time plan from the supplier ? If critical path needs specific resolution has the action plan been defined. Is the cosigned timeplan approved ?

Does recovery GYR plan secure APQP plan ?

G.Gallet

W916

W920

0

100% Martek Team

W916 100%

Key elment procedures to be signed

Martek Team

W950

20%

W916 100%

PRODUCT RELIABILITY STUDIES & QUALITY RELIABILITY GOALS Is quality past experience (customer and internal Current Volvo delivered product --> schematic has been PPM, field failures,campaigns, process capabilities) simplified have been taken into account for setting up quality 100% SMD process and reliability targets ? Current Volvo delivered product --> schematic has been simplified - According to supplier experience? 100% SMD process Agreed with Martek Power proposal -According to Volvo's experience?

Rules used by Martek are not the last version (FMEA / PFMEA) Most common Volvo standards are available @Martek. List of Volvo standards to be checked Most common standards are available @ Martek. If standards are not available, they could be ordered

W916 100% M.Vivert

W916

M.Vivert

W916

100%

100%

OK

0 100%

0

100%

100% 93% W916

1

100% G

Yes

W916

G

Yes

W9116

APQP information for suppliers

100% 100%

APQP

3 – Where to find APQP information and Volvo templates / guidelines

Information, guidelines and templates • APQP manual from AIAG http://www.aiag.org • APQP in Volvo supplier portal – APQP guideline for suppliers – APQP review file – Generic APQP time plan – APQP responsibility matrix • Supplier Quality Assurance Manual

Volvo 3P 23

APQP information for suppliers

APQP

4 - What are Volvo APQP specifics (best practices)

RTS - Review of Technical Specification DEFINITION A documented review of technical specifications. “Technical specifications”, includes all the documentation needed to specify and verify a product (part version report or PVR, drawings, digital models, technical requirements or TR, standards, etc).

Volvo 3P 25

OBJECTIVES •Make sure the supplier understands early enough all the technical specifications of the components to be supplied to Volvo •Supplier agrees on the feasibility of these specifications.

APQP information for suppliers

ATTENDEES Expected attendees : •Design engineer •SQE •Buyer •Supplier team

APQP

PAA - Product Application Agreement DEFINITION The Product Application Agreement (PAA) is a signed agreement between Volvo and a supplier.

Temperature

OBJECTIVES •The PAA ensures the supplier agrees (by written approval) that the product he has designed will be compatible with environment constraints when installed and used in all of the application environments defined by Volvo.

ATTENDEES Expected attendees : •Design engineer •Supplier team •Buyer

Electromagnetic compatibility

Vibration Proximity of other parts Humidity Volvo 3P 26

And more... APQP information for suppliers

APQP

PHR - Part Handling Review DEFINITION

OBJECTIVES

The Part Handling Review (PHR) is a signed agreement between Volvo and a supplier. Physical visits to all VOLVO plant areas shall be conducted for PHR

Parts Delivery (Inbound logistic)

Volvo 3P 27

Storage Tests Handling

•The PHR ensures the supplier agrees (by written approval) on the INDUSTRIAL ENVIRONMENT & PROCESS with which the part he delivers is assembled on Trucks/Powertrain units.

Tooling

Expected attendees : •Volvo Manufacturing team •Supplier team •SQE •Buyer

Rework

Assembly process Cleanliness

ATTENDEES

And more...

Truck / Powertrain unit delivery area

APQP information for suppliers

APQP

5 – Conclusion: what to keep in mind

APQP – What to keep in mind ? • APQP is owned by supplier and reported to Volvo, using the APQP review file • APQP plan takes into account the VOLVO constraints • Supplier provides his first APQP plan with the answer to the Request for Quotation • It is reviewed at least at each APQP review meeting • APQP should contain enough details to be understandable • Critical path and risk areas should be identified • The plan must drive actions • There will be problem: they must be fixed or escalated

Volvo 3P 29

APQP information for suppliers

APQP

Glossary • APQP: Advanced Product Quality Planning • DFMEA: Design – Failure Mode and Effect Analysis • DVP&R: Design Validation Plan and Report • GDP: Global Development Process • GPS: Global Purchasing System • MSA: Measurement System Analysis • PAA: Product Application Agreement • PFMEA: Process – Failure Mode and Effect Analysis • PHR: Part Handling review • PPAP: Production Part Approval Process • QDCF: Quality Delivery Cost Features • RFQ: Request For Quotation • RTS Review of Technical Specification • SQE: Supplier Quality Engineer

Volvo 3P 30

APQP information for suppliers

APQP