Business Plan Uthm Full Report

BUSINESS PLAN: PIT STOP CAFE COURSE CODE

BFC 34502

COURSE NAME

ENTREPRENEURSHIP

DEPARTMENT

CIVIL ENGINEERING AND ENVIRONMENTAL

STUDENT’S

KU MUHAMMAD FIRDAUS BIN KU MEH

CF 170202

NAME

LUKMAN HAKIM BIN DAUD

CF 170207

HARITH ADHWA BIN MOHD ZEMEE

CF 170209

MOHAMMAD SYAHIR ZAMAN BIN ABDUL RAHMAN

CF 170203

MUHAMMAD AMIRUL HAKIM BIN HASAN AF170099 SECTION

6

LECTURER’S NAME

SIR KHAIRUL NIZAM BIN MOHD YUNUS

SUBMISSION DATE

11 DECEMBER 2018

MARKS

TABLE OF CONTENTS

No.

Contents 1. EXECUTIVE SUMMARY 2. INTRODUCTION 2.1 Name of Business 2.2 Nature of Business 2.3 Industry Profile 2.4 Location of Business 2.5 Date of Commencement 2.6 Factors in Selecting the Proposed Venture 2.7 Future Prospect of the Business in other 3. PURPOSE FOR PREPARING BUSINESS PLAN 3.1 Budget Funding Calculation 4. BUSINESS BACKGROUND 4.1 Business Information

5. BACKGROUND PARTNERSHIP 5.1.1 Personal Particular of Partner 1 5.1.2 Personal Particular of Partner 2 5.1.3 Personal Particular of Partner 3 5.1.4 Personal Particular of Partner 4 5.1.5 Personal Particular of Partner 5 5.2 partnership Agreement 5.2.1 Name of Business 5.2.2 Form of Business 5.2.3 Location of Business 5.2.4 Equity contribution 5.2.5 Financial Matters 5.2.6 Management and Position

Page

5.2.7 Banking and Partnership Funds 5.2.8 Withdrawal of Capital 5.2.9 Dissociation of a Partner 5.2.10 Title to Partnership Property 5.2.11 Signature of Shareholder 6. ORGANIZATION 6.1 Organization’s Logo, Vision, Mission and Objectives 6.2 Organization Chart 6.3 Manpower Planning 6.4 Roles and Responsibility of Member 7. MARKETING PLAN 7.1 Marketing Objectives 7.2 Describe of Product or Services 7.3 Target Market 7.4 Competitors 7.5 Sales Forecast Revenue 7.6 Marketing Strategies 7.6.1 Promotion and Advertising Strategy 7.6.2 Website 7.6.3 Marketing Programs 7.6.4 Pricing 8. OPERATIONAL PLAN 8.1 Operational Objectives 8.2 Business Hours 8.3 Operational Process 8.4 List of Raw Materials, Quantity, and Cost for a Month 8.5 List of Cafe and Carwash Machine, Equipment and supplies 8.6 Estimation of Purchases for Two Years 8.7 Location of Operation 8.8 Operation Layout Plan 8.9 Cost Estimation of Product and Services

9. FINANCIAL PLAN 9.1 Project Implementation Cost Schedules and Source of Finance

9.2 Fixed Assets Depreciation Tables 10. PROJECT IMPLEMENTATION SCHEDULE 11. CONCLUSION 12. REFERENCES

LIST OF FIGURES

Figure No.

Title

1

The organization chart of Pit Stop Cafe

2

The operational process of Pit Stop

3

The operational location of Pit Stop Cafe

4

The operational layout plan of Pit Stop Cafe

5

Project implementation schedule process for Pit Stop Cafe

Page

LIST OF TABLES

Table No. 1

Title The logo, vision, mission and objectives of Pit Stop Cafe

2

The Pit Stop Cafe manpower planning

3

The roles and responsibility of Pit Stop Cafe

4

The price of product and services of Pit Stop Café

5

The competitors of Pit Stop Cafe

6

The sales forecast revenue of Pit Stop Café

7

Business operation of Pit Stop Cafe

8

List of raw materials, quantity, and cost for a month for Pit Stop Cafe

9

The price of machine and equipment of Pit Stop Cafe

10

The price of machine and equipment of Pit Stop Cafe

11

The cost estimation of product and services in Pit Stop Cafe

12

Project implementation cost schedules and Source of finance in Pit Stop Cafe

13

Calculation of depreciation of fixed assets for Pit Stop Cafe

14

Project implementation schedule process for Pit Stop Cafe

Page

1. EXECUTIVE SUMMARY Pit Stop Cafe will be moderate priced 40 seat restaurant offering Malay Food especially Nasi Lemak Bamboo that be our trade mark in Batu Pahat. We also have variety of nasi goreng, mee goreng and any other things are all on the menu. The restaurant will be owned by partnership and under experienced management, headed by our general, Mr Lukman Hakim Bin Daud. The restaurant will have finance manager, an operations manager, a marketing manager and administer manager this organization emphasizes functional specialities to perform task. Pit Stop Cafe will be located at Kawasan Perindustrian Parit Raja, there is little competition in the same type of business as food sector in this area. The Food Court was previously leased as a King Abang Burn Burger, Shawarma and Lempeng Sedap. Although the location was previously utilized as a restaurant, the former tenant removed the majority of the furniture, fixture and equipment which need to be replaced. The location will also require some additional renovation to update the lavatories and increase table space in the dining area. Our restaurant will operate six days a week. Sales projections assume 250 customers per month and RM 28.00 person resulting in month’s sales of just over RM 42,000.00 or RM 500,000.00 annually. Total start-up costs will be RM 54,371.00, RM 2,437.10 of which will be contributes by the partnership and the reminder RM 48,933.90 will be secured by a proposed bank loan. Our pricing strategy will be based on the objective to get reasonable profit and ensure customers continue doing business with us in the future.

2. INTRODUCTION 2.1

Name of Business

Pit Stop Cafe 2.2

Nature of Business

Pit Stop Cafe is a restaurant that offering malay food especially Nasi Lemak Bamboo that be our trade mark in Batu Pahat. We have variety of nasi goreng, mee goreng and any other things are all on the menu. We also have reasonable price to establish credibility, but not so high as to limit customers.

2.3

Industry Profile

The main idea for developing this business is due to the government’s desire to produce more bumiputra entrepreneurs in expanding Halal food product. 2.4

Location of Business

Pit Stop Cafe is located at Taman Perindustrian Parit Raja at Batu Pahat. Convenience is essential to us because we need to be close to our market because we are not trying to get people to travel to reach us. We choose this location because it is strategic location as for student UTHM want to eat or wash car. It also in-front of main road that connect between Parit Raja and Batu Pahat. Moreover, all facilities as telecommunication system and roadways. Other than that, this location has sufficient parking lots that can be used for our customers and they can wash their car while eating at our restaurant. 2.5

Date of Commencement th

Our restaurant will commencement operation on 26 December 2018. 2.6

Factors in Selecting the Proposed Venture

We choose this business there an opportunity and potential to make profits at the Batu Pahat. Besides that, a few reason our speciality and rarely food which is Nasi Lemak Bamboo can attract student UTHM. And also the price is reasonable for student. Although, there are two reason why I decided to establish Pit Stop Cafe. Firstly, I observed that Batu Pahat area does not have Nasi Lemak Bamboo. As such, this is a great opportunity for our restaurant to be the only choice of customers living in this area. Our business will be the first restaurant to introduce Nasi Lemak Bamboo and also variety of malay local food.

Secondly, there many student, family and workers within targeted in this area. There also have a car wash, easy for our customers can eat while clean their car. For this reason, I assume that some of them will require multifunction service restaurant that creating an informal, comfortable environment which will make them satisfied and want to return again. 2.7

Future Prospect of the Business in Other

Once the business is financially stable, I plan to open other branches and expand my business in other housing areas. Besides that, I would also like to improve and upgrade the quality of service and workers in the restaurant. To provide better quality service, I plan to hire well-trained and experience workers. 3. PURPOSE FOR PREPARING BUSINESS PLAN The purpose of preparing a business plan to ensure the implementation of the business running with full dedication regular. Pit stop cafe business planning will focused on management, marketing and finance service with full dedication. It also to obtaining a working capital loan form a bank for an amount RM 48,933.90. 3.1

Budget Funding Calculation

We is seeking to rise RM 54,371.00 which RM 5,437.10 will be contributed by owner partnership and the remainder RM 48,933.90 will be from as a bank loan. This business plan assumes that the business will receive a 7 year (84 month) loan with a 5% fixed interest rate. The financing will be used for the following: Financing rate Term Financing Level of profit Principal repayment Amount of financing Amount monthly repayment

: RM 48,933.90 : 7 years (82 month) : 5% per year : RM 48,933.90/84 month : RM 583.00 : (RM 48,933.90%) / 12 : RM 204.00 : RM 583 + RM 204 = RM 786

4. BUSINESS BACKGROUND Pit Stop Cafe is a branch where it has two in one sales and services which is our cafe, sells and provide a wide range of food, drinks and car wash. Main menu and speciality of our cafe is Nasi Lemak Bamboo and car wash. Idea to make our own company (cafe) comes from Nasi Lemak Bamboo because it has never been made by any cafe, restaurant or company. Additionally, this idea can give us benefit and bright future for our business. Also, we want to make a difference where we provide a car wash while customers enjoyed the food at our cafe. Customer can use our service if they do not have enough time and in rushing situation. Our target customers are for workers and teenagers. This cafe will be owned by partnership and under experienced management, headed by our general manager, Mr. Lukman Hakim bin Daud. Pit Stop Cafe will have an operation manager, a marketing manager, a finance manager and a administer manager for emphasizes functional specialties to perform task. For a new business, we need to focus on a main objective because it will cause our momentum progress if we manage to focus on big things. After all the main objective have achieve than we focus on others objective which can give us more profit and growth our business.

4.1 Business Information i. Name of Business ii. Address

: Pit Stop Cafe : Kawansan Perindustrian, Parit Raja, Batu Pahat, Johor

iii. Email

: [email protected]

iv.

: 07-5997791 / 010-8269556

Phone Number

v. Fax Number vi.

Form of Business

vii. Business Activities

: 07-5997791 : Partnership : Offering Special Nasi Lemak Bamboo and Car Wash

viii. Date of Commencement ix.

Registration Date

: 26 December 2018 : 2 October 2018

x. Registration Number

: A-700874

xi. Business Bank Name

: CIMB Bank Berhad

xii.

Business Account Numbers : 7056390952

xiii.

Initial Capital

: RM 50,000.00

5. BACKGROUND PARTNERSHIP 5.1.1 Personal Particular of Partner 1: i.

Name

: Lukman Hakim Bin Daud

ii.

Address

: No 140, Jalan Rimba, Taman Saleng Baru, 81400, Senai, Johor.

iii.

Email

: [email protected]

iv.

No phone

: 019-7243216

v. Age

: 22

vi.

Birthday

: 18 October 1996

vii.

Marital Status

: Single

viii.

Academic Qualification

: Degree

Course Attended

: Civil Engineering

ix.

x. Skills

: Business Managing and Accounting

xi.

Experience

: Assistance Manager Developer

xii.

Present Occupation

: General Manager

xiii.

Capital Contribution

: RM 2000.00

5.1.2 Personal Particular of Partner 2: i. Name : Mohammad Syahir Zaman Bin Abdul Rahman ii.

Address

: No 87, Jalan Jambu 8, Taman Kota Masai, 81700, Pasir Gudang, Johor.

iii.

Email

: [email protected]

iv.

No phone

: 010-8269556

v. Age

: 23

vi.

Birthday

: 20 November 1995

vii.

Marital Status

: Single

viii. Academic Qualification ix.

Course Attended

: Degree : Civil Engineering

x. xi.

Skills Experience

: Design : Freelance Designer

xii.

Present Occupation

: Financial Manager

xiii.

Capital Contribution

: RM 2000.00

5.1.3 Personal Particular of Partner 3:

i.

Name

ii.

Address

: Ku Muhammad Firdaus Bin Ku Meh : Batu 1 1/2, Jln Abi Tok Hashim, Behor Empiang, 01000 Kangar, Perlis.

iii.

Email

iv.

No Phone

: [email protected] : 011-16400722

v. Age vi.

Birthday

vii.

Marital Status

: 22 : 27 January 1996 : Single

viii. Academic Qualification : Diploma and Degree of civil engineering ix.

Course Attended

: Civil Engineering

x. Skills xi.

Experience

xii.

Present Occupation

: Site Management : as an Operator Manager

xiii. Capital Contribution

: Operating Manager : RM 2000.00

5.1.4 Personal Particular of Partner 4:

i.

Name

: Harith Adhwa Bin Mohd Zemee

ii.

Address

: 360 Felda Air Tawar 1, 81920 Kota Tinggi, Johor

iii.

Email

: [email protected]

iv.

No Phone

: 016-7777156

v.

Age

: 21

vi.

Birthday

: 01 January1997

vii.

Marital Status

: Single

viii.

Academic Qualification

: Diploma and Degree of civil engineering

Course Attended

: Civil Engineering

ix.

x. Skills xi. Experience

: Site Management : Site Supervisor, Project Coordinator

xii.

: Marketing Manager

Present Occupation

xiii. Capital Contribution

: RM 2000.00

5.1.5 Personal Particular of Partner 5: i. ii.

Name Address

: Muhammad Amirul Hakim Bin Hasan : No 2 Jalan Layang-Layang Larkin Jaya 80350, Johor Bahru

iii.

Email

: [email protected]

iv.

No Phone

: 017-7330676

v. Age vi.

Birthday

: 24 February 1998

vii.

Marital Status

: Single

viii. Academic Qualification ix.

Course Attended

: Matriculation and Degree in Civil Engineering : Civil Engineering

x. Skills

: None

xi.

Experience

: None

xii.

Present Occupation

: Administration Manager

xiii. Capital Contribution

5.2

: 20

: RM 2000.00

Partnership Agreement 5.2.1 Name of Business Pit Stop Cafe

5.2.2

Form of Business Partnership

5.2.3 Location of Business Kawasan Perindustrian, Parit Raja, Batu Pahat, Johor, Malaysia.

5.2.4 Equity Contribution The capital contribution of our business is RM 50,000.00 and the equity contributions are as follows: LUKMAN HAKIM BIN DAUD RM 2000.00 MOHAMMAD SYAHIR ZAMAN BIN ABD RAHMAN RM 2000.00 KU MUHAMMAD FIRDAUS BIN KU MEH

RM 2000.00

HARITH ADHWA BIN MOHD ZEMEE

RM 2000.00

MUHAMMAD AMIRUL HAKIM BIN HASAN

RM 2000.00

5.2.5 Financial Matters The profit and loss of the restaurant is distributed equally among the shareholder according to the percentage of their capital equity. All of shareholder may able and have right to discharge one of them if they are declared bankrupt or cheating.

Financial manager must be honest and responsible to keep all the account on track and save from any conspiration. Also, all shareholder needs to ask permission to view the account of company.

5.2.6 Management and Position LUKMAN HAKIM BIN DAUD

General Manager

MOHAMMAD SYAHIR BIN ABD RAHMAN

Financial Manager

KU MUHAMMAD FIRDAUS BIN KU MEH

Operating Manager

HARITH ADHWA BIN MOHD ZEMEE

Marketing Manager

MUHAMMAD AMIRUL HAKIM BIN HASAN

Administrative Manager

5.2.7 Banking and Partnership Funds The funds of the partnership will be placed in such investments and banking accounts as will be designated by the partners. Partnership funds will be held in the name of the partnership and will not be commingled with those of any other person or entity.

5.2.8 Withdrawal of Capital No Partner will withdraw any portion of their Capital Contribution without the express written consent of the remaining Partners.

5.2.9 Dissociation of a Partner Where the dissociation of a Partner for any reason results in the dissolution of the Partnership will proceed in a reasonable and timely manner to dissolve the Partnership, with all debts being paid first, prior to any distribution of the remaining funds. Valuation and distribution will be determined as described in the Valuation of Interest section of this Agreement.

5.2.10 Title to Partnership Property Title to all partnership property will remain in the name of the partnership. No partner or group of partners will have any ownership interest in such partnership property in whole or in part.

5.2.11 Signature of Shareholder LUKMAN HAKIM BIN DAUD MOHAMMAD

……………………...

SYAHIR BIN ABD RAHMAN KU

……………………...

MUHAMMAD FIRDAUS BIN KU MEH

……………………...

HARITH ADHWA BIN MOHD ZEMEE

……………………...

MUHAMMAD AMIRUL HAKIM BIN HASAN

……………………...

6. ORGANIZATION 6.1

Organization’s Logo, Vision, Mission and Objectives Table 1 below shows the logo used by Pit Stop Cafe and describes the restaurant vision, mission, and objectives listed as follows:

Logo

Our vision is to: Vision

Become premier cafe and car wash centre in terms of high-quality food, drinks and service as well as build a branding to the international level. Pit Stop Cafe mission is to achieve a successful by

Mission

practicing the best policies, procedures, work culture and compliance at the same time improving performance through continuous innovation and empowering empires. Introduce to citizen about the next level of Nasi

Objectives

Lemak Bamboo and Car Wash until it becomes viral and famous. By the same time, keep momentum on track to growth and gain profit in every month.

Table 1: The logo, vision, mission and objectives of Pit Stop Cafe

6.2

Organization Chart An organizational chart shows the internal structure of an organization or company. The employees and positions are represented by boxes or other shapes. So, for Pit Stop Cafe were applied this method which is to represent position and roles for every shareholder or employee. The firm is divided into marketing, administration, operating and financial. This structure suits for Pit Stop Cafe as the organization emphasizes functional specialties to perform task and will cover all aspect of the management as a business entity. Figure 1 below shows organization chart of Pit Stop Cafe.

ADMINISTRATIVE MANAGER LUKMAN HAKIM BIN DAUD

FINANCIAL MANAGER

OPERATION MANAGER

MARKETING MANAGER

ADMINISTRATIVE MANAGER

MOHAMMAD SYAHIR BIN ABD RAHMAN

KU MUHAMMAD FIRDAUS BIN KU MEH

HARITH ADHWA BIN MOHD ZEMEE

MUHAMMAD AMIRUL HAKIM BIN HASAN

Figure 1: The organization chart of Pit Stop Cafe

6.3

Manpower Planning

Pit Stop Cafe has five partners, and everyone should know their role as well as manage, contract and execute the operations of the business as shown in Table 2 below. The cafe manpower planning listed as follows: Position

Number of Personnel

General Manager

1

Financial Manager

1

Operation Manager

1

Marketing Manager

1

Administrative Manager

1

Table 2: The Pit Stop Cafe manpower planning

6.4

Roles and Responsibility of Member

Roles are the positions team members assume or the parts that they play in an operation or process. Responsibilities are the specific tasks or duties that members are expected to complete as a function of their roles. In Pit Stop Cafe, we are very concerned about role and responsibility because to us it represents our company credibility and name. Table 3 below shows the roles and responsibility of our company. Position

General Manager

Financial Manager

Responsibility As the top executive for the unit and is responsible for strategy, structure, budgets, people, financial outcomes and scorecard metrics. Oversee daily operations of the business unit or organization. Ensure the creation and implementation of a strategy designed to grow the business. Monitoring a company’s finances and do data analysis and advise general managers on ideas to maximize profits. Monitor financial details to ensure that legal requirements are met. Help management make financial decisions

Operation Manager

Marketing Manager

Administrative Manager

Provide inspired leadership for the organization. Make important policy, planning, and strategy decisions. Develop, implement and review operational policies and procedures. Assist HR with recruiting when necessary. Responsible for managing the company's marketing initiatives. Establishes marketing goals based on past performance and market forecasts. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies. Supervising day-to-day operations of the administrative department and staff members. Maintaining a safe and secure work environment; developing personal growth opportunities. Provides supplies by identifying needs for reception, switchboard, mailroom, and kitchen also establishing policies, procedures, and work schedules.

Table 3: The roles and responsibility of Pit Stop Cafe

7. MARKETING PLAN We intend to maintain an extensive marketing campaign that will ensure maximum visibility for the business in its location. Below is an overview of marketing strategies and objectives that we will use once we launch the Pit Stop Cafe. 7.1

Marketing Objectives

The objectives of our marketing plan are as follows; i.

Implement a local campaign with the restaurant targeted market via flyers, local newspaper advertisement, word of mouth and many other advertising.

ii.

To provide reviews and articles about the restaurant grand opening.

iii.

To provide business profile to potential large customers such as companies to gain control provider prolonged.

7.2

Describe of Product or Services

Table 4 below describes the products and services offered by Pit Stop Cafe and the price for our services. Products/Services

Price

Nasi Lemak Bamboo

RM 8.00

Coffee and other hot drinks

RM 2.00

Cold drinks

RM 2.50

Car cleaning and wax

RM 12.00 – RM 25.00

Table 4: The price of product and services of Pit Stop Cafe

7.3

Target Market

The target market of Pit Stop Cafe is comprised of UTHM students and residents of Parit Raja, Batu Pahat, Johor.

7.4

Competitors (Strengths and Weaknesses) It is very important for Pit Stop Cafe to identify our competitors. Competitors refer to other business that offer similar product or service. Based on a market survey, we found that there are three competitors for our business, which are King Abang Burn Burger, Shawarma and Lempeng Sedap. Table 5 below shows the strengths and weaknesses of our restaurant and competitors.

Competitors King Abang Burn Burger

Strengths Well known by customer Has operate the business

Weaknesses Lack of staff

for more than 4 years Have more experience Shawarma

Well known among UTHM students

Small premise Lack of staff

Strategic location Lempeng Sedap

Friendly service Newly establish with new

Narrow building Unattractive

furniture

location of premise Quite expensive

Pit Stop Cafe

Affordable price Good promotion Can clean car while eating Table 5: The competitors of Pit Stop Cafe

New in the market

7.5

Sales Forecast Revenue

Our sales forecast revenue for two years listed as follow in Table 6. Months

Year 1

Year 2

January

RM 29500.00

RM 40000.00

February

RM 34550.00

RM 44500.00

March

RM 29150.00

RM 51200.00

April

RM 30050.00

RM 42300.00

May

RM 31550.00

RM 56700.00

June

RM 28355.38

RM 55000.00

July

RM 34000.00

RM 57500.00

August

RM 38000.00

RM 52000.00

September

RM 44500.00

RM 59800.00

October

RM 40600.00

RM 60500.00

November

RM 58157.00

RM 68000.00

December

RM 57600.00

RM 75500.00

Total

RM 426512.38

RM 663000.00

Table 6: The sales forecast revenue of Pit Stop Cafe

7.6

Marketing Strategies

We are an owner partnership intends on using a number of marketing strategies that will allow Pit Stop Cafe to target family, students and workers within the targeted market. These strategies include traditional print advertisements and discounts offered as a part of a grand opening campaign. We also provide uniform to workers as creating corporate image to the cafe that become trademark to customers. Below is a description of how the business intends to market its services to the public.

7.6.1

Promotion and Advertising Strategy

i.

Location: The cafe will be located at Taman Perindustrian Parit Raja with nearby residential areas, university and factories. We will have a signboard at the entrance.

ii.

Word of Mouth: We already have a database of existing customers and we will rely heavily on this method to attract and grow the business.

iii.

Multimedia: We will invite “Jalan-Jalan Cari Makan” Programme show on TV3 to promote our Pit Stop Cafe to generate positive publicity about the cafe.

iv.

Event Marketing: Our plan on joining our local chamber of commerce and utilize their networking services for our grand opening.

v.

Flyers and business cards: We will give flyers and business cards to promote our cafe to our customers.

7.6.2 Website We will follow the industry trends and have a webpage, Facebook page and Twitter site. Our menu, map and hours of operation will be easily accessed. 7.6.3 Marketing Programs Our initial marketing campaign will consist of contacting our databases clients and notifying them of our grand opening. We will seek the use of local mailing service programs to assist us in the implementation of the campaign. 7.6.4 Pricing The cafe will always in accordance with changes in the economy and the requirement to stay competitive services and customer acceptance. As a new start-up we currently control employee cost by hiring family members or owner partnership who will work for low and reduced wages.

8. OPERATIONAL PLAN The operational plan is one of the most important factors to consider a business. The purpose of the operational plan is to provide organisation personnel with a clear picture of their tasks and responsibilities in line with the goals and objectives contained within the strategic plan. Basically, the operational plan is a plan for the implementation of strategies contained within the strategic plan. While strategic planning provides the vision, direction and goals for the business, operational planning translates that into the everyday workflow of the business that will hopefully produce the outcomes defined by the strategy. In our business which is Pit Stop Cafe, our target is to ensure that our services and product are the best in quality and able satisfy our customers’ need and wants. Hence, a systematic operational plan is formed so that our business runs smoothly and achieve its objectives.

8.1

Operational Objectives

The objectives of our operational plan are as follows; i.

To ensure the operations of the business run smoothly.

ii.

To optimize customer satisfaction and fulfil their expectations towards our ability to provide high quality products and timely services.

iii.

To achieve the quality of our product and services meets the established standard.

iv.

To ensure our business is profitable and successful.

8.2

Business Hours

Our business is open 6 days a week with hours as followed in Table 7. Days

Time

Saturday

10.00 am – 11.00 pm

Sunday

10.00 am – 11.00 pm

Monday

10.00 am – 11.00 pm

Tuesday

10.00 am – 11.00 pm

Wednesday

10.00 am – 11.00 pm

Thursday

10.00 am – 9.00 pm

Table 7: Business operation of Pit Stop Cafe

8.3

Operational Process The operational process of our business is illustrated in the Figure 2 below.

Customers enter the Pit Stop cafe (cafe and/or carwash)

Customers can washes their car and enjoy our menu (special food which is Nasi Lemak Bamboo)

Customers waits for our menu and eats (at the same time their car are washes, if)

Customers can pick up their car at carwash (if customers wash their car)

Customers make their payments (less 20 % for carwash services if customers enjoy our combo set which is carwash and cafe) Figure 2: The operational process of Pit Stop

8.4

List of Raw Materials, Quantity, and Cost for a Month

Table 8 below shows that the raw of materials, quantity and cost for a month by Pit Stop Cafe. Category

Bill

Price

Total

Sausages

100

RM 3.00

RM 300.00

Fish ball

100

RM 2.00

RM 200.00

Meet ball

100

RM 3.00

RM 300.00

kue taew

80

RM 1.20

RM 96.00

Chicken

120

RM 7.50

RM 900.00

Meat

150

RM 9.00

RM 1350.00

Mee

80

RM 1.20

RM 96.00

Fish ball

100

RM 2.00

RM 200.00

Crab

80

RM 10.00

RM 800.00

shrimp

100

RM 12.00

RM 1200.00

Salt

30

RM 3.00

RM 90.00

Sugar

100

RM 2.75

RM 275.00

Sauce

50

RM 7.00

RM 350.00

Kiub pati ayam

30

RM 4.00

RM 120.00

Pes tomyam

30

RM 3.50

RM 105.00

Anything else

1

RM 300.00

RM 300.00

Suppliers

Wet materials;

Arjuna Market Sdn. Bhd.

Dry materials;

Total;

Maju Ahmad Sdn. Bhd. Hikmah Food Sdn. Bhd.

RM 6682.00

Table 8: List of raw materials, quantity, and cost for a month for Pit Stop Cafe

8.5

List of Cafe and Carwash Machine, Equipment and Supplies

Pit Stop Cafe has bought cafe and carwash equipment’s form several supplies with the affordable price. Table 9 below illustrates the list of Pit Stop machine, equipment and supplies listed as follow. Category Machines

Type/Model

Bill

Price

Cash machines

1

RM 300.00

RM 300.00

Water jack/Compressor

4

RM 1500.00

RM 4500.00

Vacuum

3

RM 700.00

RM 2100.00

Total;

Equipment

Plate

200

RM 2.00

RM 400.00

Bowl

50

RM 1.50

RM 75.00

Spoon and folk

200

RM 0.70

RM 140.00

Soap kits (carwash)

15

RM 100.00

RM 1500.00

Rice cooker

5

RM 250.00

RM 1250.00

Refrigerator

3

RM 2000.00

RM 6000.00

Kitchen

1

RM 600.00

RM 600.00

Mawar Hardware Sdn. Bhd.

Tesco Malaysia Berhad

RM 9965.00

Plastic chair

80

RM 18.00

RM 1440.00

Table 6m x 3m

40

RM 90

RM 3600.00

Counter desk

1

RM 700.00

RM 700.00

Total;

Supplies

RM 6900.00

Total; Furniture

Total

RM 5740.00

Table 9: The price of machine and equipment of Pit Stop Cafe

Ayu Furniture Sdn. Bhd.

8.6

Estimation of Purchases for Two Years

The estimation in Table 10 below covers all stock for Pit Stop Cafe (cafe and carwash). Month

Year 1

2

Initial stock

RM 6682.00

-

January

RM 15200.00

RM 21900.00

February

RM 17126.00

RM 23430.00

March

RM 14200.00

RM 22112.00

April

RM 16320.00

RM 25763.00

May

RM 15800.00

RM 30320.00

June

RM 13900.00

RM 19760.00

July

RM 13600.00

RM 24980.00

August

RM 19750.00

RM 31657.00

September

RM 18670.00

RM 36778.00

October

RM 16320.00

RM 40780.00

November

RM 15321.00

RM 39998.00

December

RM 17450.00

RM 41760.00

Total;

RM 193657.00

RM 359238.00

Table 10: The price of machine and equipment of Pit Stop Cafe

8.7

Location of Operation

In the Figure 3 below shows that the location that Pit Stop Cafe are operate in area of Parit Raja, Batu Pahat, Johor.

Pit Stop Cafe

Figure 3: The operational location of Pit Stop Cafe

8.8

Operation Layout Plan

The Figure 4 below show that the operation layout plan of Pit Stop Cafe.

Pit Stop Cafe with Outdoor/Indoor Dining Carwash Area

Figure 4: The operational layout plan of Pit Stop Cafe

8.9

Cost Estimation of Product and Services

Table 11 below shows that the cost estimation of product and services that are provided by Put Stop Cafe. Product / Services

Selling Prices (RM)

Purchase Price (RM)

Nasi Lemak Bamboo

RM 8.00

RM 3.50

Car Wash

RM 12.00 – RM 25.00 = RM 18.50

RM 6.00

Total;

RM 26.50

RM 9.50

Rough Margin (%) 64 %

64 %

Table 11: The cost estimation of product and services in Pit Stop Cafe

9. FINANCIAL PLAN Money or finance to a business entity is like blood to our body. Money circulates and flows to every part of the business organization, i.e. administration, production, marketing, and finance. It begins as money paid into the company by entrepreneur or shareholders to form start-up capital for project implementation. A financial plan is important to our company business to ensure our company stable and get profit from services and product that we sold. Furthermore it helps to determine the size of investment that is the project implementation, identify and propose the relevant sources of finance, Appraise the viability of the project before actual investment is committed and Guide the implementation.

9.1

Project Implementation Cost Schedules and Source of Finance

i.

Project Costing ASSET

PRICE

1 Shop Renovation

RM 1000.00

2 Machine

RM 6900.00

3 Tools and Equipment

RM 9965.00

4 Furniture

RM 5740.00

5 Sign board

RM 200.00 DEPOSIT

1 Rental Shop

RM 300.00

2 Utilities

RM 500.00

3 Others

RM 200.00 PROFESSIONAL FEES

1 Company Registration

RM 100.00

2 Legal Fee

RM 900.00

3 Company Insurant

RM 150.00

4 Initial stock

RM 6682.00

5 Entrepreneur practice fees

RM 1150.00

6 Round capitalization

RM 40,000.00 TOTAL

ii.

RM 73787.00

Financing Structure

1 Entrepreneurs (30%)

RM 23,787

2 Loans (70 %)

RM 50,000

Table 12: Project implementation cost schedules and Source of finance in Pit Stop Cafe

9.2

Fixed Assets Depreciation Tables

i.

Calculation of Depreciation of Fixed Assets

Categories Assets

Cost

Interest Rate (%)

Economic Life

Annual Depreciation

Monthly Depreciation

Shop Renovation

RM 1000.00

20

5

RM 200.00

RM 16.67

Machine

RM 6900.00

20

5

RM 1380.00

RM 115.00

Tools and Equipment

RM 9965.00

20

5

RM 1993.00

RM 166.00

Furniture

RM 5740.00

20

5

RM 1148.00

RM 96.00

Sign board

RM 200.00

20

5

RM 40.00

RM 3.33

RM 4761.00

RM 396.97

TOTAL

Table 13: Calculation of depreciation of fixed assets for Pit Stop Cafe

10. PROJECT IMPLEMENTATION SCHEDULE i. Project Implementation Schedule Process Process

Days

Percentage (%)

Recognizing customer need and wants

3

12

Analysis or Scanning the Environment

3

12

Performing Self- Assessment

4

16

Screening or choosing business opportunities

3

12

Matching Societal values, community response or people acceptance

4

16

Preparing or constructing business plan

8

32

25

100 %

Total

Table 14: Project implementation schedule process for Pit Stop Cafe

Project Implimentation Schedule Precess Recognizing customer need and wants

12% 32%

12%

Analysis or Scanning the Environment Performing Self- Assessment

16% 16%

12%

Screening or choosing business opportunities Matching Societal values, community response or people acceptance.

Figure 5: Project implementation schedule process for Pit Stop Cafe

11. CONCLUSION For the conclusion Based on the planning and projection of income and expenses, the company is very confident that this business venture will create a satisfactory return on investment from the second year of operation. For the first year, we estimate of sales and expenses based on the fact that the restaurant has just started the operation. The business will continuously perform the business strategies, especially on the marketing aspects to ensure that the business is well known to the customers and we hope to build a loyal customer base in the second years. We hope this application of financing will be given due consideration from bank for us to start the business. We also hope to become part of the successful Masyarakat Perdagangan dan Perindustrian Bumiputera (MPPB) in Malaysia. We hope our store will stand on part with the leading cafe that have been successful.

12. REFERENCES 1. https://www.entrepreneurmag.co.za/advice/business-leadership/setting-upsystems/operational-plan/ 2. http://www.leoisaac.com/operations/top025.htm 3. https://www.thebalancesmb.com/writing-business-plan-company-history-1200837 4. https://www.lawdepot.com/contracts/partnershipagreement/?loc=US#.XA081mgzbIU 5. https://www.lucidchart.com/pages/organizational-charts 6. https://www.thebalancecareers.com/understanding-the-role-and-scope-of-thegeneral-manager-2276095 7. https://www.sokanu.com/careers/financial-manager/ 8. https://www.betterteam.com/operations-manager-job-description 9. https://hiring.monster.co.uk/hr/hr-best-practices/recruiting-hiring-advice/jobdescriptions/marketing-manager-job-description.aspx