Smart Vt - Service Manual

Service Manual Smart-UPS™ VT MGE™Galaxy™ 3500 AIS® 3000/3100

10-40 kVA 380/400/415 V 208/220/480 V 200/220 V

Contents Functional Description ................................................... 1 Smart-UPS VT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 MGE Galaxy 3500 3:3 and 3:1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 AIS 3000 and AIS 3100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 ISX with Smart-UPS VT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 EMEA - 50 Hz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 NAM - 60 Hz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Life Cycle Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Start-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Technical Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Firmware ........................................................................ 11 UPS Tuner Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Download UPS Tuner Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Obtain a UPS Tuner License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Connect UPS Tuner to the UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Required parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Use USB port with USB to Serial Adaptor . . . . . . . . . . . . . . . . . . . 13

UPS Tuner Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Capture the Terminal Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Upgrade the Power Module Firmware. . . . . . . . . . . . . . . . . . . . . . . . 15 Prepare for the power module firmware upgrade . . . . . . . . . . . . . 15 Upgrade the power module firmware . . . . . . . . . . . . . . . . . . . . . . . 15

Download the Event Log/System Configuration . . . . . . . . . . . . . . . 16 Configure the Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

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Configure the System Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Decode Raw Status Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Life Cycle Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 View Life Cycle Monitoring Information . . . . . . . . . . . . . . . . . . . . . 23 Change the Life Cycle Monitoring Settings . . . . . . . . . . . . . . . . . . 24 Restart the Life Cycle Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Download the Event Log/ Network Management Card . . . . . . . . . . 26 Default UPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Default Life Cycle Monitoring Settings. . . . . . . . . . . . . . . . . . . . . . . 29

Procedures..................................................................... 31 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Removing and installing the front panel . . . . . . . . . . . . . . . . . . . . . 31 Installing the Parallel Communication Box . . . . . . . . . . . . . . . . . . . 33

Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Overview of replacement parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Replacing the battery module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Replacing the power module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Crane - 0M-6481 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Replacing fans in the power module . . . . . . . . . . . . . . . . . . . . . . . . 54 Replacing the airfilter from AIS and MGE Galaxy 3500 . . . . . . . . . 57 Installing and replacing the dust filter on low (narrow and wide) Smart-UPS VT models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Replace the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Replacing the battery backplane (0P4907) . . . . . . . . . . . . . . . . . . . 63 Replacing the terminal board (0P4910) . . . . . . . . . . . . . . . . . . . . . . 65

Troubleshooting ............................................................ 69 Status and Alarm Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Display messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Display Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

Appendix ........................................................................ 75 Parallel Communication Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Alternative Crane for the Replacement of Power Modules of the ISX with Smart-UPS VT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

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Functional Description Smart-UPS VT Smart-UPS VT with built-in batteries. The Smart-UPSTM VT Series is an on-line three phase in/out UPS based on double conversion topology derived from Symmetra PX. The series is a Value line UPS system which means that it only offers basic surveillance on input, battery and output and biased internal monitoring.

• The 380/400/415 V series consists of five models: 10 kVA, 15 kVA, 20 kVA, 30 kVA and 40 kVA. • The 208/220 V series consists of four models: 10 kVA, 15 kVA, 20 kVA and 30 kVA. • The 200/208 V series consists of four models: 10 kVA, 15 kVA, 20 kVA and 30 kVA.

The Smart-UPS VT is equipped with built-in batteries and a static and mechanical bypass switch for single configurations. Dual mains input is offered as standard, but the UPS system can easily be configured for single or dual mains on site. The series is housed in tower enclosures with matching enclosures for batteries.

Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

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Network Management Card Computer-interface port for the connection of computer with APC Powerchute software

Service Port Parallel operation port

Display port for the connection of display communication cable Mechanical bypass lever Power module Extension tray

Battery module = four battery units

Slots for front panel attachment Leveling feet

Front view

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

Mechanical Bypass Switch Dual Mains Input L1

Mechanical Bypass Breaker

Dual Mains Input L2

Neutral Single Mains Input L1

Dual Mains Input L3

Single Mains Input L2

Neutral

Single Mains Input L3

Battery -

Output L1

Neutral

Output L2

Battery +

Output L3

Control Wiring Ground

Battery - Busbar Neutral - Busbar Battery + Busbar

Rear view

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Smart-UPS VT XR Battery Enclosure. The UPS enclosure and the XR Battery Enclosure can be bolted together. The maximum connection of XR Battery Enclosures to one UPS is four. The XR Battery Enclosure is equipped with removable fuses that enable XR battery disconnect functions.

DC disconnect switch (optional) Control Wiring Fuse DC 1+ DC 2+ DC3N DC4N DC 5DC 6-

Front view

Rear view

See Smart-UPS VT XR Battery Enclosure Installation manual 990-1740 for more information. Smart-UPS VT with parallel operation. The Smart-UPS VT is prepared for parallel operation. The Smart-UPS VT Parallel Communication Box makes it possible to combine up to four units. The parallel feature can be used both for redundancy (n+x) or for increased power (up to 160 kVA).

A parallel UPS configuration must contain a Maintenance Bypass Panel (MBP) (supplied by the APC Customer Engineering Group) (CEG).

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

MGE Galaxy 3500 3:3 and 3:1 This series aims at replacing MGE Galaxy 3000, AIS 3000 and 3100, and the MGE three-to-single phase products, by bringing all the benefits of the SUVT architecture - including the modular batteries and an excellent efficiency rate - together with an electrical-contractor oriented approach. It is a generalpurposes UPS of the value range, suitable for a wide range of applications from small datacenters to industrial environments. The UPS range consists of three versions: • The 380/400/415 V, 3-phase in / 3 phase out series, consists of five models : 10 kVA, 15 kVA, 20 kVA, 30 kVA, 40 kVA. • The 380/400/415 V, 3-phase in / 1 phase out series, consists of four models : 15 kVA, 20 kVA, 30 kVA, 40 kVA. • The 208/220 V , 3-phase in / 3 phase out series, consists of four models : 10 kVA, 15 kVA, 20 kVA, 30 kVA. Compared to AIS 3000, the product is parallel capable. Compared to AIS 3100, the product features 2 new kVA points : 15 kVA and 30 kVA. The product is available in narrow or wide tower enclosures, with the typical Galaxy dark grey colour, and a series of matching auxiliaries. See “Options” on page 8.

Front view

Front view

Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

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AIS 3000 and AIS 3100 AIS 3000. The UPS unit is an industrial unit which offers the same features as Smart-UPS VT (except parallel configuration) plus the following additional features:

• NEMA 12 enclosure • Easy replaceable airfilter, which can be replaced during operation • Heavy duty design / reinforced steel covers and protection of display against impact from objects • The color of the front panel and the enclosure is standard gray for industrial equipment.

Front view

Front view

AIS 3100. Built on the basis of the AIS 3000 series this AIS product offers an on-line 3 phase in and 1 phase out solution.The series consists of two models: 20 kVA and 40 kVA.

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

ISX with Smart-UPS VT To be able to use the Smart-UPS VT in the InfraStruXure architecture it has been built into the heavy duty SX rack. The ISX with Smart-UPS VT is based on the power module from Smart-UPS VT, and also the built-in battery section comes from the Smart-UPS VT. A power distribution unit is installed at the back of the UPS as standard. The unit is accessible from the back of the UPS through the French doors.The use of the rack gives room for internal isolation transformer, or “open delta” output transformer for Japan.

380/400/415 V. The ISX with Smart-UPS VT consists of two model types in two kVA sizes:

• 30-40 kVA, 380/400/415 V with power distribution unit. • 30-40 kVA, 380/400/415 V with power distribution unit and five battery modules.

30-40 kVA 400 V with batteries and power distrubiton unit (front view)

(rear view)

30-40 kVA 400 V with power distribution unit and without batteries (front view)

(rear view)

200/208/480 V. The ISX with Smart-UPS VT consists of three model types in two kVA sizes:

• 20-30 kVA 208 V with power distribution unit and isolation trafo (SUVTRT30KF) and without isolation trafo (SUVTR30KF) • 20-30 kVA 480 V with power distribution unit and 480V to 208V input isolation transformer and 208V output from UPS • 20-30 kVA 200 V with power distribution and “output” transformer. Output distribution trough open delta transformer, 6 x 100V split supplies or 3 x 200 V galvanic isolated from input.

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20-30 kVA 208 V with power distribution unit

20-30 kVA 208 V and 480 V with power distribution unit and isolation/input transformer

20-30 kVA 200 V with power distribution unit, isolation/“output” transformer and fire marshall

Options EMEA - 50 Hz Parallel MBP - wall-mount.

• For a line-up-and-match solution with up to three UPS units in parallel • Two versions for 10-20 kVA and 30-40 kVA UPS units • Two ratings: 60 kVA and 120 kVA • Top or bottom cable entry • Including three communication boards • Withs lamps for status indication Empty Cabinet for batteries - floor-mount.

• For a line-up-and-match solution including 3rd party batteries • Up to four shelves for 32 customer-supplied batteries (16 on + bus and 16 and - bus). Maximum size of battery 197 x 165 x 175 mm (7.75 x 6.49 x 6.88). • Including battery breakers • Top or bottom cable entry

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

Empty Cabinet for Transformer - floor-mount.

• For a line-up-and-match solution including 3rd party transformers • Including mounting rails for transformers • Top or bottom cable entry

NAM - 60 Hz Parallel MBP - floor-mount.

• For a line-up-and-match solution with up to three UPS units in parallel • Two versions for 10-15 kVA and 20-30 kVA UPS units • Two ratings - 45 kVA and 90 kVA • Including three communication boards • Withs lamps for status indication Input transformer - floor-mount.

• For a line-up-and-match solution • Rating: 30 kVA Input transformer with distribution panel - floor-mount.

• For a line-up-and-match solution • Rating: 30 kVA • Distribution panel Maintenance Bypass Panel - floor-mount.

• For a line-up-and-match solution • Two ratings: 15 kVA and 30 kVA Maintenance Bypass Panel with distribution - floor-mount.

• For a line-up-and-match solution • Two ratings: 15 kVA and 30 kVA • Distribution panel Maintenance Bypass Panel - wall-mount.

• For a line-up-and-match solution • Two ratings: 15 kVA and 30 kVA

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Life Cycle Monitoring LCM consists of different kind of reminders based on time duration embedded and managed by the UPS and which are triggered at a dedicated time during the life of the product. Three kind of reminders are managed: • Start-up • Warranty • Technical Check (wearing parts theoretical lifetime) Life Cycle Monitoring is managed by the UPS Tuner.

Start-up When the UPS has been started for 5 days it reaches the start up. This activates the start up message “Order Startup Check” to be displayed on the user interface and the Warranty and Technical Check counting starts. Start-up means that power supplies of the UPS has been ON for 5 consecutive days even if inverter is ON or OFF. If the UPS is started for 3 days, then stopped (de energized) for 2 hours, and then started again, the startup counter is reset after this last start. 5 consecutives days means exactly: 24hours* 5 = 120 hours without any power off of power supplies. FSE action: Proceed with the UPS start-up free of charge. Note: When the UPS Tuner is connected to the UPS, the start-up reminder is automatically disabled, and no actions are required.

Warranty Three months before the warranty expries, the message “Warranty Expiring” is displayed on the user interface. This display message is displayed three times with an interval of 30 days as default. This setting can be changed via the UPS Tuner. FSE action: Promote the advantage contract to the customer and acknowledge the pending reminder permanently.

Technical Check This reminder is common to several wearing parts like AC caps, DC caps, fans, etc. The display message is displayed every 48 months as default. This setting can be changed via the UPS Tuner. FSE action: Proceed to the preventive maintenance operations. In addition to the standard checks, replace fans, reset the reminder counter, and restart it. In case of power module replacement, the elapsed time parameters need to be recovered by using the capture function in UPS Tuner and then restored in the LMC Settings menu.

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

Firmware UPS Tuner Introduction In order to simplify and secure the use of service port, it must be connected to UPS Tuner or Maint services applications. This connection will guarantee confidence, automatic communication setup, simple use, direct access to information, and new features. These applications are compatible with all power module firmware versions installed in the field. The applications are running on Windows. You can check the Windows OS compliance directly on the Service Software Download page.

Download UPS Tuner Software 1. Go to the Service Software Download page (http://extranet.mgeups.com/services/row/fdownload.php). 2. Press on the UPS Tuner MGE Galaxy 3500 link. 3. On request, type the required login and password. Note: Login and password are confidential and cannot be disclosed to any other individual or company without APC by Schneider Electric’s previous written agreement. 4. Download the software. It will be automatically installed in the default directory: D:\APC\UPS TUNER\SUVT Galaxy 3500\.

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Obtain a UPS Tuner License 1. Go to the Service Software Download page (http://extranet.mgeups.com/services/row/ fdownload.php). 2. At the bottom of Service Software Download page press the License request button.

3. Launch the UPS Tuner software and copy the environment code.

4. Return to the Service Software Download page and fill in the information in the form (including the environment code), and an e-mail containing the license number will be sent to the indicated e-mail address.

5. When you have received a license number by e-mail, copy it and paste it in the “Your license” field. Then click on the validate button.

Connect UPS Tuner to the UPS Note: When you have logged in with UPS Tuner or Maint the first time, the UPS cannot be updated via a normal terminal client connected to the service port. Note: In case your laptop is not equiped with a DB9 RS232 COM connector, you can use one of your USB ports with a serial adaptor. Install and configure your favorite adaptor on the UPS, and follow the procedure to set your USB as a serial adaptor.

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

Note: After five minutes of inactivity, the connection is ended and the message “Session Ended” is displayed. Note: If the communication is interrupted, go to Communications - Set Parameters, and then select to Disconnect and Reconnect to recover normal operation.

Required parts • Cable P/N 940-0024C or 940-0024D • Windows PC/laptop with standard DB9 RS232 COM connector and UPS Tuner software 1. Connect the P/N 940-0024C serial cable to the service port (DB9) on the front of the UPS.

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2. Launch the UPS Tuner software. You are automatically in communication with the product without using password or settting parameters. The Welcome screen is displayed.

Service Port Computer Interface Port

Use USB port with USB to Serial Adaptor Note: This procedure should only be performed if your laptop is not equiped with a DB9 RS232 COM connector. 1. Connect your USB to serial adaptor to your USB port. 2. Select Communications - Set parameters.

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3. Select the port in which your adaptor has been installed.

4. Disconnect UPS Tuner by selecting Communications - Disconnect. 5. Reconnect UPS Tuner by selecting Communications - Connect. The Welcome page is displayed.

UPS Tuner Interface Menus Welcome screen. This window is working as a terminal program.

Functions Commands

Communication setting

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Communication status

Communication activity Reception/Transmission Yellow

Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

Capture the Terminal Screen The capture feature is used to capture and save information displayed inside the terminal screen. 1. Select the Capture tab in the bottom left corner and press the Start Capture button. 2. Browse to the D:\APC\UPS TUNER\SUVT Galaxy 3500\Capture folder and press the Save button. Note: If you select to save to a file that is already existing, the captured text will be added at the end of the selected file. 3. When the capture is completed, press the Stop Capture button. The file that was created opens automatically.

Upgrade the Power Module Firmware The UPS consists of three types of firmware for: • Power modules • Powerview • Network Management Card

Prepare for the power module firmware upgrade Caution: For the system to allow a firmware upgrade the UPS must be in one of the three following operation modes: - The UPS must be off (load disconnected), or - The UPS must be in internal mechanical bypass (not available in parallel operation), or - The UPS must be in external Q3 bypass. Caution: One UPS unit cannot be in maintenance bypass mode in a parallel configuration while the other UPS units are running in normal operation. Parallel units are forced into bypass if one UPS unit has been requested into bypass or into Q3 bypass. A unit can be isolated from a parallel system and upgraded, but this is not recommendable.

Upgrade the power module firmware Warning: This procedure is only to be completed by trained service personnel. Warning: It is recommended that the critical load is transferred to maintenance bypass before connecting the cable to the service port. Warning: Rebooting the computer connected to the service port or accidentally entering commands other than the available menu choices may result in unexpected operation or shutdown of the UPS. For this reason it is recommended that the UPS is disconnected from the critical load during this procedure. There is no safer communication option between the UPS and the FSE laptop as only one service port is available.

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Warning: The controller will be unable to reload the firmware 1) if the UPS unit enters PSU sleep whereby the UPS is at load disconnect, with no mains applied for 10 minutes or 2) if the UPS unit is powered down, during "Erase FLASH & load new firmware". 1. Select the Send file tab in the lower left corner of the UPS Tuner interface and press the Send File button. 2. Select the correct firmare version in D:\APC\UPS TUNER\SUVT Galaxy 3500\Firmware folder and press Open. - UPS Tuner sends the firmware file to the UPS. 3. After completed download procedure compare the hex file checksum with the checksum in the filename. 4. If the checksum is correct, select: 1. Erase FLASH & program new code. 5. When the display shows are you sure [Y/N], confirm programming by pressing Y. 6. The system will now reprogram FLASH in three steps. Note: When the communication is interrupted, go to Communications, and then select to Disconnect and Reconnect. Note: The system will automatically reboot if mains voltage is applied to the system otherwise the system will shut down. If mains voltage is not applied, the system can only restart by using the DC cold start option.

Download the Event Log/System Configuration Warning: This procedure is only to be completed by trained service personnel.

Warning: It is recommended that the critical load is transferred to maintenance bypass before connecting the cable to the service port.

Warning: Rebooting the computer connected to the service port or accidentally entering commands other than the available menu choices may result in unexpected operation or shutdown of the UPS. For this reason it is recommended that the UPS is disconnected from the critical load during this procedure. The event log and system configuration must be downloaded when performing a scheduled/unscheduled maintenance.

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

1. To save the log file, select the Capture tab in the bottom left corner and press the Start Capture button. 2. Browse to the D:\APC\UPS TUNER\SUVT Galaxy 3500\Capture folder and press Save. 3. On the UPS Tuner Welcome screen, select option no. 3: System Information Inquiry and press ENTER. >>Welcome to the Service Port Main Menu<< 1. Configure factory settings 2. Configure System Parameters 3. System Information Inquiry 4. Upgrade Controller Firmware 5. System Reboot/Shutdown 6. Life Cycle Monitor 0. End session choose [1-6,0] 4. Select option no. 1: Request Configuration Information and press ENTER. >>System Information Inquiry<< 1. Request Configuration Information 2. Request Eventlog Content 3. Clear Event Log 4. Continues Eventlog Dump (No Time Out, Press any key to exit) 5. Battery Monitor Statistics Dump (No Time Out) 6. List Present Faults in System 7. List Power View Firmware Version 8. List RawStatus Data 0: End session choose [1-8,0] 5. Select 0: End session and press ENTER to exit. 6. Select option no. 2: Request Eventlog Content and press ENTER. Please note that it may take several minutes to download the log. 7. Select 0: End session and press ENTER to exit. 8. Press the Stop Capture button and the .txt file is saved.

Configure the Factory Settings Warning: This procedure is only to be completed by trained service personnel. Warning: It is recommended that the critical load is transferred to maintenance bypass before connecting the cable to the service port. Warning: Rebooting the computer connected to the service port or accidentally entering commands other than the available menu choices may result in unexpected operation or shutdown of the UPS. For this reason it is recommended that the UPS is disconnected from the critical load during this procedure.

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Note: The following procedure is only applicable if the controller is replaced. The factory settings must be configured following a controller replacement.

Note: If the controller is replaced due to an upgrade or a fault, the power module factory settings must be reprogrammed (configuration settings are stored in the controller). The configuration settings can only be done manually. The following power module factory settings can be configured: • Power Module serial number • Power Module power rating • Power Module country code • Power Module manufacture date • Power Module 3:1 mode Note: Retrieve (if possible) the configuration settings before dismounting the old controller.

1. On the UPS Tuner Welcome screen, select option no. 1: Configure Factory Settings and press ENTER.

>>Welcome to the Service Port Main Menu<< 1. Configure factory settings 2. Configure System Parameters 3. System Information Inquiry 4. Upgrade Controller Firmware 5. System Reboot/Shutdown 6. Life Cycle Monitor 0. End session choose [1-6,0]

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

2. Type in PM Serial Number (to be found on the front of the power module in the bottom right corner):

>>Configure Factory Settings<< 1. Type in PM Serial Number 2. Type in PM Power Rating 3. Type in PM Country Code 4. Type in PM Manufacturer Date 5. Type in PM 3:1 Mode Y/N 9. Lock Factory Settings 0. Exit choose [1-5,9,0]

(000000000000) (30 kVA) (D) (mm/dd/yy) (Y/N)

– Select option no. 1: Type in PM Serial Number and press ENTER. – Type in the power module serial number (make sure to use the correct format) and press ENTER. – Select Y (Yes) to confirm the serial number, N (No) to abort. 3. Type in PM Power Rating: – Select option no. 2: Type in PM Power Rating and press ENTER. – Type in the power module power rating (make sure to use correct format) and press ENTER. – Select Y (Yes) to confirm the serial number, N (No) to abort. 4. Type in PM Country Code: – Select option no. 3: Type in PM Country Code and press ENTER. – Type in the power module country code (make sure to use the correct format) and press ENTER. Note: Country codes: D = domestic NAM/LAM 480/208/220 V 50/60 Hz, I = International 380/400/415 50/60 Hz, J = Japan 200/208 50/60 Hz. –Select Y (Yes) to confirm the country code, N (No) to abort. 5. Type in PM Manufacturer Date: – Select option no. 4: Type in PM Manufacturer Date and press ENTER – Type in the power module manufacturing date (make sure to use correct format) and press ENTER. – Select Y (Yes) to confirm manufacturing date, N (No) to abort. 6. Type in PM 3:1 Mode Y/N: – Select option no. 5: Type in PM 3:1 Mode Y/N and press ENTER. – Type in power module 3:1 mode (make sure to use the correct format) and press ENTER. – Select Y (Yes) to confirm the power module 3:1 Mode, N (No) to abort. Note: The UPS must reboot before changes in the factory configuration settings will take effect. The UPS will not have to be shut down.

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7. Reboot the system: – Select 0 and press ENTER to return to the Main Menu. – Select option no. 5: System Reboot/Shutdown and press ENTER. The UPS is now rebooted automatically. Note: The system will automatically reboot if mains voltage is applied to the system otherwise the system will shut down. If mains voltage is not applied, the system can only restart by using the DC cold start option. The cold start button is accessed from the upper front of the power module between the fans. In parallel configurations the cold start button is accessed through a hole in the parallel communication box. Note: Make sure that the UPS is configured correctly. If not, recheck the factory configuration settings. When the UPS is configured correctly (No fault LED), the factory configuration settings must be locked, so that no unattended changes can be made. 8. Verify the configuration: – Select option no. 1: Configure Factory Settings from the Main Menu and press ENTER (please note that if the factory settings have already been locked, the settings can no longer be changed). – Select option no. 9: Lock Factory Settings from the Configure Factory Settings and press ENTER (Lock Factory Configuration). Select Y (YES) when prompted to accept this function. – Select Y (YES) to reboot/shutdown system if needed or N (NO) to return to the Main Menu. – Select 0 and press ENTER to exit the Main Menu. The response should be Session Ended.

Configure the System Parameters Warning: It is recommended that the critical load is transferred to maintenance bypass before connecting the cable to the service port.

Warning: Rebooting the computer connected to the service port or accidentally entering commands other than the available menu choices may result in unexpected operation or shutdown of the UPS. For this reason it is recommended that the UPS is disconnected from the critical load during this procedure. Note: There is no way of saving old configuration settings using the service port.

The following system parameters can be configured through the service port interface: • Shutdown mode (never (default), secure, standard UPS link) • Autostart Mode (on (default), off) • UPS Version (Smart-UPS VT (default), AIS 3000/ AIS 3100, UPS VT Rackmount, MGE Galaxy 3500) • Frame Serial Number

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

If the controller or the entire power module is replaced due to an upgrade or a fault, the system parameters must be reprogrammed (configuration settings are stored in the controller). The configuration settings are done manually: Note: Retrieve (if possible) the system parameter settings before disassembling the old controller. 1. On the UPS Tuner Welcome screen, select option no. 2: Configure System Parameters and press ENTER. >>Welcome to the Service Port Main Menu<< 1. Configure factory settings 2. Configure System Parameters 3. System Information Inquiry 4. Upgrade Controller Firmware 5. System Reboot/Shutdown 6. Life Cycle Monitor 0. End session choose [1-6,0] 2. Set Shutdown Mode:

>>Configure of System Parameters<< 1. Set Shutdown Mode 2. Set Autostart Mode 3. Set UPS Version 4. Configure Frame Serial Number 0. Exit choose [1-4,0] – Select option no. 1: Set Shutdown Mode and press ENTER. – Select one of three shutdown modes: 1: Never Shutdown, 2: Secure Shutdown, or 3: Standard UPSLink Shutdown – Press ENTER. – Select 9 to save setting and exit or select 0 to exit (without saving). 3. Set Autostart Mode: – Select option no. 2: Set Autostart Mode and press ENTER. – Select one of two autostart modes: 1: Set Autostart or 2: Set Autostart off – Press ENTER. – Select 9 to save setting and exit or select 0 to exit (without saving). 4. Set UPS Version: – Select option no. 3: Set UPS version and press ENTER. – Select one of four UPS versions: 1: Smart-UPS VT, 2: AIS 3000/3100, 3: Smart-UPS VT Rackmount or MGE Galaxy 3500 – Press ENTER – Select 9 to save setting and exit or select 0 to exit (without saving).

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5. Configure Frame Serial Number (located at the lower rear part of the UPS unit) – Select option no. 4: Configure Frame Serial Number and press ENTER. – Type in Serial Number (12 characters) and press ENTER – Select Y to confirm Frame Serial Number or N to exit (without saving) 6. Exit service port: – Select 0: Exit and press ENTER to exit Configure System Parameters menu. – Select 0: Exit and press ENTER to exit Main Menu. The response should be Session Ended.

Decode Raw Status Data 1. On the UPS Tuner Welcome screen, select option no. 3: System Information Inquiry and press ENTER. >>Welcome to the Service Port Main Menu<< 1. Configure factory settings 2. Configure System Parameters 3. System Information Inquiry 4. Upgrade Controller Firmware 5. System Reboot/Shutdown 6. Life Cycle Monitor 0. End session choose [1-6,0] 2. Select 8: List Raw Status Data. >>System Information Inquiry<< 1. Request Configuration Information 2. Request Eventlog Content 3. Clear Eventlog 4. Continues Eventlog Dump (No Time Out, Press any key to exit) 5. Battery Monitor Statistics Dump (No Time Out) 6. List Present Faults in System 7: List Power View Firmware Version 8: List Raw Status Data 0. Exit choose [1-8,0] 3. The current raw status data is shown on the screen. >>Raw Status Data<< M States = 07 04 04 000800000 0020000 000000000 02 ----------------------------------------------------------------------------------------------Enter: Refresh Taw Status Data 0. Exit

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

4. To decode the raw status data select the RawData tab in the bottom left corner and press the Decoding button. 5. An interpretation of the raw status data is shown.

6. To take advantage of the last updated information, press Enter in the terminal without closing the raw data decoder window and press the Decoding button again

Life Cycle Monitoring View Life Cycle Monitoring Information 1. On the UPS Tuner Welcome screen, select option no. 6: Life Cycle Monitor and press ENTER.

>>Welcome to the Service Port Main Menu<< 1. Configure factory settings 2. Configure System Parameters 3. System Information Inquiry 4. Upgrade Controller Firmware 5. System Reboot/Shutdown 6. Life Cycle Monitor 0. End session choose [1-6,0] 2. On the Life Cycle Monitor screen select 1: LCM Information Inquiry.

>>Life Cycle Monitor<< 1. LCM Information 2. LCM Settings 3. LCM Commands choose [1-3,0]

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3. The LCM Information Inquiry screen shows the current status of the life cycle monitoring. Status End of start up reminder Status Remaining time End of warrany reminder Status Remaining reminders Elapsed time End of technical reminder Status Remaining reminders Elapsed time

Reached 000

Hours

Not Started 03 0000

Times Days

Not Started 03 0000

Times Days

Change the Life Cycle Monitoring Settings 1. On the UPS Tuner Welcome screen, select option no. 6: Life Cycle Monitor and press ENTER.

>>Welcome to the Service Port Main Menu<< 1. Configure factory settings 2. Configure System Parameters 3. System Information Inquiry 4. Upgrade Controller Firmware 5. System Reboot/Shutdown 6. Life Cycle Monitor 0. End session choose [1-6,0] 2. On the Life Cycle Monitor screen, select 2: LCM Settings.

>>Life Cycle Monitor<< 1. LCM Information 2. LCM Settings 3. LCM Commands choose [1-3,0]

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

3. The LCM Settings screen gives access to changing Life Cycle Monitoring settings of the UPS. To change a specific setting, press the corresponding number 1-11 and make your changes. Parameters 1: 1st Warranty reminder 2: Warranty elapsed days 3: 1st technical check reminder 4: Technical check elapsed days 5: No of times reminders are raised 6: Time interval between reminders 7: Reminder display authorized from 8: Reminder display authorized up to 9: Local contact email 10: LCM Signaling

Units Settings Max Month 009 120 Days 0000000000 Month 048 120 Days 0000000000 Decimal 04 12 Days 030 120 hh:mm 08:00 23:59 hh:mm 10:00 23:59 Char apc.com/support/contact bit 1 1

Choose [1-10,0] to edit:

Note: It is not recommended to disable the signalling of the LCM functionality.

Restart the Life Cycle Monitoring 1. On the UPS Tuner Welcome screen, select option no. 6: Life Cycle Monitor and press ENTER.

>>Welcome to the Service Port Main Menu<< 1. Configure factory settings 2. Configure System Parameters 3. System Information Inquiry 4. Upgrade Controller Firmware 5. System Reboot/Shutdown 6. Life Cycle Monitor 0. End session choose [1-6,0] 2. On the Life Cycle Monitor screen, select 3: LCM Commands.

>>Life Cycle Monitor<< 1. LCM Information 2. LCM Settings 3. LCM Commands choose [1-3,0]

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3. From the LCM Commands the following can be performed: – Ack. permanently pending reminder: select this option to: permanently silence the pending reminder. – Restart Warranty reminder: select this option to restart the warranty with the duration specified under 1st Warranty Reminder. – Restart Tech check reminder: select this option to restart the technical check with the duration specified under 1st technical check reminder. – Restart all: select this option to restart both the warranty and the technical check with the specified durations. 1: Ack. permanently pending reminder 2: Restart Warranty reminder 3: Restart Tech check reminder 4: Restart all reminders Choose [1-4,0] to edit:

Download the Event Log/ Network Management Card Warning: Rebooting the computer connected to the service port or accidentally entering commands other than the available menu choices may result in unexpected operation or shutdown of the UPS. For this reason it is recommended that the UPS is disconnected from the critical load during this procedure. Note: To download the management webcard event log, the first three items under “Upgrade the Power Module Firmware” on page 15 are needed. Note: The event log must be downloaded and attached in Siebel when performing any on site service. Following the below procedure will allow the UPS web card event log to be downloaded to a computer. 1. Connect the P/N 940-0024C or 940-0024D serial cable to the computer interface port (DB9). Use a PC terminal program to establish contact to the UPS (Tera Term comm. software is recommended). 2. Start the PC terminal program. 3. Select: Transfer>Capture Text (hyper-terminal) OR select: File > Log (in Tera Term) to create the log file. 4. Select a destination on your computer where the information must be stored. 5. By pressing ENTER, the system should respond with “User Name” and “Password”. 6. Type apc as User Name and Password. 7. Press CTRL+L on your keyboard. Then, press the SPACE key until the log data wraps around. Note: This procedure can take up to 30 minutes to complete!

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

8. Press ESC until the screen with option 4 - logout shows up again. 9. Select 4 - (the prompt should read: >4) and press ENTER. Note: You are now in pass through mode.

10.Disconnect the computer from the computer interface port (not the service port). 11. Return the UPS to online (normal) operation if the UPS was in maintenance bypass. Check the UPS for proper operation, and that there are no active alarms present.

Alternative access to the NMC Eventlog.

Note: This access method is only available if the Smart-UPS VT Network Management Card is configured and connected to the local network on site. 1. Gain access to a computer on the local network. 2. Type the IP address of the UPS Network Management card into a browser on the computer. Ask the local IT authority for the IP address if it is unknown. Type apc as User Name and Password when prompted. 3. Open the log by clicking Events in the blue frame on the left side of the screen. 4. Mark all events with the mouse (place the mouse cursor over the first line, hold down the left mouse button and scroll down to the last line). 5. Copy the text by pressing CTRL + C. 6. Open Notepad and paste all events into this by pressing CTRL + V. 7. Save the Notepad document in a file. Use a floppy disc or a USB memory stick to bring the file with you. Alternatively: send the file to your own e-mail address.

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Default UPS Settings 10-40 kVA 380/400/415 V.

System settings (only updated when in load disconnect)

380/400/415 V

Nominal output voltage (ph-ph)

380/400/415 V

Frequency

50 Hz

Frequency self-detect mode

Auto

Frequency range

±10 Hz

3-wire mode enabled

Off

Frequency slew rate

1 Hs/s

Generator charge percentage

100%

Cyclic charge mode enabled

Off

Auto start

On

Parallel UPS number

1

No. of parallel UPSs

1

MBP present

No

Shutdown mode (can only be set from service port)

Never

Shutdown setting Low battery duration

2 minutes

Shutdown delay

20 seconds

Turn on delay

0 seconds

Return of battery capacity

0%

Alarm settings Load alarm threshold

System power rating

Runtime alarm threshold

0 (disabled)

Parallel redundancy alarm threshold

n+0 (disabled)

Other settings Battery self test

Off

External battery capacity

0 Ah

Display settings

28

Display language

English for the European market and Chinese (simplified) for the Chinese market

Display contrast

0

Display beeper state

PwrFail+30

Display beeper volume

Low

Display key click

Off

Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

10-30 kVA 208/200 V.

Note: The system settings for 208/200 V, 10-30 kVA are the same as for 380/400/415 V, 10-40 kVA except for the below four system settings.

System settings (only updated when in load disconnect)

208V

200V

Nominal output voltage (ph-ph)

208V

200 V

Frequency

60 Hz

60 Hz

Forced 60 Hz*

Auto

±10 Hz

±3 Hz

Frequency self-detect mode Frequency range

*This default setting will be changed to “auto”

Default Life Cycle Monitoring Settings Parameter

Unit

Setting

1st Warranty reminder

Month

009

Warranty elapsed days

Days

0000000000

1st technical check reminder

Month

048

Technical check elapsed days

Days

0000000000

Number of times reminders are raised

Decimal

03

12

Time interval between reminders

Days

030

120

Reminder display authorized from

hh:mm

08:00

23:59

Reminder display authorized up to

hh:mm

10:00

23:59

Local contact email1

Char

apc.com/support/contact

LCM Signaling

bit

Enable (1)

1

Max. 120

120

Disable (0)

Spaces are not allowed in the e-mail address.

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

Procedures Installation Removing and installing the front panel Smart-UPS VT. 2 3 1

1. To remove the front panel, use a screwdriver to rotate the screw to the right to the unlocked position. 2. Pull the top of the front panel away from the UPS. 3. Lift the front panel free of the two slots at the bottom of the enclosure. 4. Lift the battery compartment cover free of the two slots at the bottom of the enclosure (only applicable in Japanese configurations). 5. Follow the reversed procedure to install the front panel.

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AIS 3000/3100.

1. Use a coin or similar to turn the two black lock devices on either side of the display in the direction of each other to a vertical position. 2. Push the front panel upwards and pull it outwards to disengage the locking device at the top of the enclosure. 3. Lift the front panel free of the two slots at the bottom of the enclosure. 4. Follow the reversed procedure to install the front panel. 1

2

MGE Galaxy 3500.

Note: See the procedure under AIS 3000/3100.

ISX with Smart-UPS VT.

The UPS has a lock mechanism on the front and rear doors. The key is provided with the manual for the Network Management Card.

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

2 1

1. To open the front door, pull out the lower end of the handle and rotate it to a horizontal position to open the front door. 2. To open the rear door, pull out the lower end of the handle and rotate it to a horizontal position to open the rear door.

Installing the Parallel Communication Box Caution: If a customer wants to modify an old single UPS system to a parallel system some changes are necessary. Among others, the power module has to be replaced with a new version to be able to install the parallel box and run the UPS in parallel. However, it has been decided by product management not to include this procedure, because only a very few cases can be expected. Whenever the situation occurs, please contact the configuration team for a customized solution. See the parallel installation manual delivered with the parallel configuration on how to route the cables.

Note: The Parallel Communication Box is only available for the Smart-UPS VT Series and MGE Galaxy 3500.

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Note: The Parallel Communication Kit (SUVTOPT009S) contains the parallel operation box, a PBus 1 cable (4m/13.12 ft) and a PBus 2 cable (4m/13.12 ft), a PBus 1 cable (15m/ 49.21 ft) and a PBus 2 cable (15m/49.21 ft), one ABus and two Pbus communication end terminators Note: The parallel communication box has to be connected to the power module in each UPS in a parallel configuration of two/up to four UPSs.

Note: The electrician is responsible for the utility set-up of the parallel system. The electrician also routes the communication cables from the MBP to the UPS and inside the UPS.The FSE checks that the cables have been routed correctly according to the installation manual and attaches the communication cables to the UPSs. 1. Remove the front panel: See “Removing and installing the front panel” on page 31 and hereunder the procedure of the relevant type of UPS unit.

Warning: Make sure that the units are in Total Power Off before you start to work on the system. See “Operation” on page 38 and hereunder the procedure corresponding to the configuration. Remove the mechanical bypass switch. The mechanical bypass switch must be removed in order for the UPS to run in parallel.

2 3

2. From the front: Turn the mechanical bypass lever upwards to activate it. 3. Loosen the screw (using a 2 mm Allen wrench) fastening the bypass lever.

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

4

4. From the back: Remove the six M4 screws and remove the cable-landing-cover plate.

5 6

5. Loosen the screw (using a 3 mm Allen wrench) on the red switch. 6. Twist the handle to free it from the frame.

Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

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7

7. Pull out the lever.

8

8. Turn off the breaker to position O. 9. Remove the red handle. 10.Save the parts removed for possible later use in a single configuration.

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

Install the parallel communication box.

<

<

;

11. From the front: Remove the screw. 12.Attach the parallel communication box by placing the protrusion at the bottom in the slot on the power module, and attach the 25 pins plug to the port.

>

=

13.Reattach the screw fastening the parallel communication box to the power module. 14.Fasten the two screw jacks using an Allen wrench.

Note: Proceed with attaching the parallel communication box(es) to UPS two (UPS three and UPS four, if applicable).

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Operation Note: Procedures of how to operate the display, and configure settings are described in the operation manual shipped with the product and available on customer site. Alternatively, look for the latest letter revision on the web. • Smart-UPS VT: 990-2282 • MGE Galaxy 3500: 990-2386 • AIS 3000: 990-2259 • AIS 3100: 990-2386A • ISX: 990-2818 (200 V), 990-2820 (400 V), 990-2819 (208/480 V)

Modes The UPS has different operation modes. If the installation includes a Maintenance Bypass Panel (MBP), an external maintenance bypass operation mode will also be available. Normal operation. The UPS converts utility/mains power to conditioned power for the connected load. Battery operation. The UPS provides power to the connected load from its internal and (if available) external batteries for a finite period. The UPS transfers to battery operation if the supply of utility/mains power fails, or is outside the pre-defined limits. Internal bypass operation . Internal bypass keeps the load supplied with utility/mains power during maintenance of the UPS power sections. In internal bypass operation, utility/mains power is sent directly to the connected load bypassing all internal UPS functions and filters. Battery back-up is not available in internal bypass operation even though the batteries are in place. External maintenance bypass operation. The UPS can be connected to an optional external MBP. When activated, this panel bypasses the entire UPS enclosure, feeding utility/mains power directly to the load. An activated external MBP completely isolates the UPS and allows maintenance to be performed. An external MBP is mandatory if the UPS is running in parallel. Optional parallel operation. The connected load is powered by multiple UPS units to increase system redundancy or to increase power. The internal mechanical bypass lever is not available.

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

Replacement Overview of replacement parts Smart-UPS VT, ISX with Smart-UPS VT, Galaxy 3500 and AIS.

Note: Only the Smart-UPS VT with built-in batteries is shown below. However, most replacement parts and locations are the same for Galaxy 3500, AIS, ISX with Smart-UPS VT and Smart-UPS VT without batteries (only the replacement of power module and power module fan is relevant for the Smart-UPS VT without batteries).

3 5

2

6

4

1 Front view 1 2 3 4 5 6 7 8

Rear view

7

Battery module (SYBT4). Long life battery module (SYBTH4) is only applicable to MGE Galaxy 3500 Power module* Power module fan (0N-0044) Battery backplane (0P4907) Terminal board (0P4910) Terminal board (0P4911). Not applicable to the narrow UPS Airfilter (wide- ISVTOPT1, narrow - ISVTOPT2). Only applicable to AIS and Galaxy 3500 Dust filter is only applicable to Smart-UPS VT low models: (kit narrow - SUVTOPT012, kit wide - SUVTPOPT13)

* 60 Hz (North America)

* 50 Hz (Europe)

0G-SUVTPM10KF-P

0G-SUVTPM10KH-P

0G-SUVTPM15KF-P

0G-SUVTPM15KH-P

0G-SUVTPM20KF-P

0G-SUVTPM20KH-P

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* 60 Hz (North America) 0G-SUVTPM30KF-P

* 50 Hz (Europe) 0G-SUVTPM30KH-P 0G-SUVTPM40KH-P

Replacing the battery module General safety prior to battery module replacement.

Note: When replacing battery modules, replace with the same number.

Caution: Batteries must be replaced by trained personnel only.

Caution: Servicing of batteries should be performed or supervised by personnel knowledgeable of batteries and the required precautions. Keep unauthorized personnel away from batteries. Do not dispose of battery or batteries in a fire. The battery may explode. Do not open or multilate the battery or batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic. A battery can present a risk of electrical shock and high short circuit current. The following precautions should be observed when working on batteries: • Remove watches, rings, or other metal objects. • Use tools with insulated handles. • Wear rubber gloves and boots. • Do not lay tools or metal parts on top of batteries. • Disconnect charging source prior to connecting or disconnecting battery terminals.

Heavy: Use two people to lift components weighing between 18 – 32 kg / 40 – 70 lbs.

Battery Module.

One battery module consists of four battery units (shipping in the enclosures).

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

4 x 24 kg / 4 x 53 lbs

Remove a battery compartment cover. (only applicable to the Japanese 200/208 V version)

1. Unscrew the two M6 screws (one in each side of the UPS). 2. Pull the top free of the enclosure. 3. Lift the battery compartment cover free of the two slots. 1

2

3

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Remove and install battery locks (if available).

If your system is equipped with battery locks, follow the below procedure to remove the battery locks. 1. Remove the M6 screw attaching the battery lock to the shelf. 2. Push the battery lock to the left, push it upwards and remove. 3. Use the reverse procedure for the installation of battery locks.

1

2

Directions for replacement.

APC recommends that a whole battery module (four batteries) is replaced at the same time to ensure optimal runtime (see Example 1). However, it is only necessary to replace two batteries at the same time according to Example 2 and 3 in the below tables.

523 mm/(20.59 in) Enclosure

Column A

Column B

Column C

Column D

Example 1

New

New

New

New

Example 2

New

New

Old

Old

Example 3

Old

Old

New

New

Column A

Column B

New

New

New

New

New

New

Old

Old

Old

Old

New

New

352 mm/(14 in) Enclosure Example 1

Example 2

Example 3

Follow the below procedures if you need to change or add a battery module, e.g. if you receive a display message reporting a bad battery, or if you need to add batteries for increased runtime.

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

XR

UPS 3

1 2 1

1. When removing battery modules, start from the highest level and work down. 2. Holding the battery handle, gently push the battery upwards and pull it halfway out of the enclosure. A lock mechanism prevents it from being pulled all the way out. 3. To release the battery from the lock mechanism, gently push the battery upwards again and pull it out, while another person supports the battery. Installation. If additional batteries are needed for extra runtime, or if you install battery replacement modules, be aware of the following:

Caution: Do not install battery modules in the UPS until you are ready to power up the system. Disregarding this caution can result in a deep discharge of the batteries and cause permanent damage. The time between battery installation and powering up the UPS should not exceed 72 hours/ three days. UPS / XR

1

2

3 1. Remove possible blind plate in front of possible empty battery shelves (save the screws for later use). 2. Install the battery module in the lowest available bay (four across in 523 mm/(20 in) UPS versions, two across in 352 mm/(14 in) UPS versions). 3. Position the battery unit to slide in between the grooves and push it completely into the UPS to ensure connection.

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Note: If a problem is reported, ensure that the modules in question are correctly installed. If the problem persists, see the section “Troubleshooting” on page 69.

Note: Allow for a 24-hour recharging period of the batteries after system start-up.

Replacing the power module Preparation.

Warning: Switch the UPS into bypass operation before any of the following steps are carried out! See the operation manual shipped with the product or look for the latest letter revision on the web.

Note: All examples in this manual show the Smart-UPS VT. Information specific to AIS, ISX with Smart-UPS VT and MGE Galaxy 3500 will be addressed specifically.

Caution: The wide power module (30 or 40 kVA) weighs about 82 kg (181 lbs) and the narrow power module (10, 15 or 20 kVA) weighs about 52 kg (115 lbs).

Caution: Make sure that the leveling feet are down and that the batteries (if any) are installed and pulled out to the red disconnect line before proceeding with the crane installation. See the installation sheet delivered with the unit or refer to installation sheet 9901986 on the web.

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

1. Remove the front panel. See “Removing and installing the front panel” on page 31 and hereunder the procedure of the relevant type of UPS unit. 2. Turn the mechanical bypass lever upwards to activate it.

2 2

3. Remove the four M6 screws from the top of the power module (two M6 screws in the narrow frame). 4. Remove the four M6 screws from the bottom of the power module (two M6 screws in the narrow frame).

3

4 5. Disconnect the display connection.

5 6. Proceed with the replacement of the power module by following one of the following single configuration or parallel configuration procedures:

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• Single configuration: – “Smart-UPS VT without batteries.” on page 46 or – “Smart-UPS VT with batteries, ISX with Smart-UPS VT, AIS and Galaxy 3500 (narrow and wide) with batteries and in a single configuration” on page 48. • Parallel configuration: – “Smart-UPS VT and Galaxy 3500 (narrow and wide) with batteries and in a parallel configuration” on page 51.

Smart-UPS VT without batteries.

b

a

To remove the power module from the Smart-UPS VT enclosure without batteries you should be equipped with: • two • s (A) (one for the old power module and one for the new- part number 873-0266) • a lever (B)

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

2

4 5

3

1. Carry out the steps under “Preparation” on page 44. 2. Pull the power module half way out of the enclosure. 3. Place the lever at the front of the power module unit. 4. Press the lever down. 5. Push the trolley under the power module. 6. Pull out the power module.

Note: If the power module has to be returned to APC by Schneider and replaced with another power module you need to remove the module from the trolley and put it on a pallet.

7

8 7. Run the trolley to the pallet with the back end jutted out. 8. Tilt the power module by pressing the lower handle downwards. Position the power module on the pallet. Note: Install the new power module by doing the steps in reverse order.

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Smart-UPS VT with batteries, ISX with Smart-UPS VT, AIS and Galaxy 3500 (narrow and wide) with batteries and in a single configuration.

Note: An alternative crane may be used for the ISX with Smart-UPS VT. See “Appendix” on page 75.

Crane - 0M-6481 Components. Hoist ratchet cap chain (203 cm / 80 in): 875-4153B

Crossbar for hoist: 870-11878A

e Assy lifting brackets for the power module: wide: 0M-6417A narrow: 0M-6418A

Steel pipes: 870-11882A

f d c c

Support stop brackets: wide: 870-11892 narrow: 870-11891

b

b

a

Crane support arms: right:870-11890 left: 870-11889

a Crane arms: right: 870-1888A left: 870-11887A

Note: The stock keeping unit number of the crane is 0M-6481. If a part is missing spare parts can be ordered. Note: The crane is applicable to both the wide and the narrow Smart-UPS VT.

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

1. Carry out the steps under “Preparation” on page 44.

3

3. Extract the extension shelf to its full length - NOTE: the shelf is NOT self-supporting!

2

2. Fit both a crane arms with two M6 screws on each side.

7. Lock the extension shelf arm to the extension shelf.

4 5. A close up view of the bracket a and b attachment.

7 b

4. Attach the crane support armsb at the top of the 5 crane arms a.

b

a

6

6. Attach the extension shelf armb to the extension shelf.

Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

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e

c

9

8 8. Attach the stop bracket c.

9. Slide the hoist onto the steel pipe e.

e

d

d

;

11. Place two steel pipes on the tray and pull the power module out.

: 10.Place the hoiste on top of the crane assembly. The crane is now ready for use.

50

Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

=

<

b

f f b

d

12.Attach the power module bracketsf (one from either side).

13.Fit the hook into the fpower module brackets. When the power module is steady in the hoist, remove the steel pipe d and the b crane support arms. Push the extension shelf back into the UPS and have a pallet ready to place the power module on.

Note: If the power module has to be returned to APC by Schneider and replaced with another power module you need to put it on a pallet.

Note: Install the new power module by doing the steps in reverse order.

Smart-UPS VT and Galaxy 3500 (narrow and wide) with batteries and in a parallel configuration.

Warning: Before working on the system make sure that the single unit needing a power module replacement is set to Total Power Off. See “Single system without external bypass panel” on page 38 and hereunder the procedure corresponding to the configuration.

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1 Remove the front panel. See “Removing and installing the front panel” on page 31 and hereunder the procedure of the relevant type of UPS unit. 2 Remove the two M6 screws from the top of the power module (four M6 screws in the wide frame). 3 Remove the two M6 screws from the bottom of the power module (four M6 screws in the wide frame).

2

3

4 Disconnect the display connection.

4

5 Loosen the two jack screws using an Allen wrench.

5

6 Remove the screw attaching the parallel communication box to the power module.

6

7 Cut cable ties fastening the communication cables to the power module.

7

52

Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

8 Pull out the parallel communication box and leave it hanging in the cables to the left of the enclosure. 9 Proceed with replacing the power module by using the “Crane - 0M-6481” on page 48.

8

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Replacing fans in the power module 1. Take out the power module (see “Replacing the power module” on page 44 and hereunder the relevant procedure). 2. Remove the eight screws of the front panel.

3. Remove the four screws of the right side panel.

4. Remove the four screws of the left side panel.

5. Remove the eight screws of the back panel and remove.

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

6. Remove the four screws of the fan sub assembly panel located to the right (seen from the front) by using a T20 torx screwdriver. You now have access to the three fans to the right.

7. Remove the three connectors.

8. Remove the four screws of the fan sub assembly panel located to the left (seen from the front) by using a T20 torx screwdriver. 9. Cut the three cables that supply power to the fans and remove the fan assembly.

10.On the new fan assembly, remove the connectors that supply power to the fans and replace with the male Phoenix connectors (1701032 CIOC 4-24-1,6-M) supplied with the fan assembly: a. Plug the red wire on pin 1 and the black wire on pin 4.

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b. Apply press with pliers to ensure that the wires are well-engaged.

11. Install the female Phoenix connector (1701055 CIOC 4-241,6-F) on the power module side and secure with cable ties. a. Plug the red wire on pin 1 and the black wire on pin 4. b. Apply press with pliers to ensure that the wires are well-engaged.

12.Connect the two connectors.

Note: Re-assemble the power module by doing the steps in reverse order.

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

Replacing the airfilter from AIS and MGE Galaxy 3500 Note: It is possible to replace the airfilter without stopping the inverter.

1

2

1

1. To remove the plate, unscrew the two winged nuts located inside the front panel. 2. Pull the bottom end of the filters free of the front panel, and push down to remove the filter. 3. Follow the reversed procedure to install the front panel.

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Installing and replacing the dust filter on low (narrow and wide) Smart-UPS VT models Note: Dust filters are only available for the two low Smart-UPS VT models without batteries.

Note: Non-parallel/standalone models for which firmware upgrade and dust filter management/surveillance (DFM) is inapplicable, the FSE should replace the filter during preventive maintenance based on the level of dust in the filter. Note: Primarily graphics of the low and wide (523 mm) Smart-UPS VT enclosure are shown below but the procedures apply to both enclosure sizes. Caution: The dust filter must be installed in the front panel by keeping the front panel on a levelled floor.

Air filter storage conditions.

Storage temperature: 40° F - 90° F

58

Humidity: 40% - 90%

Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

Installation - Insert filter clips.

1. Remove the front panel. See “Removing and installing the front panel” on page 31.

Narrow frame

Wide frame

2. Clean the front panel using a brush or airblower. 3. Open the air filter kit and insert 12 clips in the approximate locations shown in the drawing.

Installation - Insert dust filter.

4

1. Remove the front panel. See “Removing and installing the front panel” on page 31 if not already done at this point. 2. Insert filter clips if not already done at this point. See “Installation - Insert filter clips” on page 59. 3. Take out a filter from the kit.

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Note: Do not take out more than one filter. The other filters in the kit must remain in their plastic bag and kept in a safe location until the next filter replacement. 4. Press and slide the filter under each clip starting from the top and working your way down. 5. Remove the dust inside the power module: Warning: Before continuing, make sure that the power module is in total power off. The display cable, parallel kit and related cables (if present) must be safely removed. a. Pull out the power module from the frame by removing the screws attaching the power module to the frame (save the screws for later use). b. Remove the top cover of the power module by loosening the screws. c. Blow out the dust inside the power module using an air blower. d. Make sure that the top cover of the power module is fixed and that the module is reinstalled into the frame and started using the usual start up procedure (see operation manual 990-2282). 6. Install the front panel with the dust filter. See “Removing and installing the front panel” on page 31. 7. Enable the dust filter surveillance via the display (only applicable to models with the capability of running in parallel = SUVTP). See the operation manual 990-2282 located on customer site. Replacement - Replace the dust filter.

Note: The dust filter must be replaced if at least one of the following situations is present: 1) The display fault alarm shows: “Dust filter rmust be changed immediately” (only applicable to models with the capability of running in parallel = SUVTP) 2) The dust filter shows visible high levels of dust (primarily applicable to models without the capability of running in parallel). In this case, the customer must be advised to replace the filter.

2

1. Remove the front panel. See “Removing and installing the front panel” on page 31. 2. Remove the filter by sliding it out under the clips. Keep the clips attached to the enclosure.

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

Note: Do not try to reuse the old filter by cleaning it from dust. Instead, dispose of it appropriately. 3. Remove the dust on the front panel by using a brush or air blower. While cleaning the front panel, keep the front panel away from the UPS. 4. Remove the dust inside the power module: Warning: Before continuing, make sure that the power module is in total power off. The display cable, parallel kit and related cables (if present) must be safely removed. a. Pull out the power module from the frame by removing the screws attaching the power module to the frame (save the screws for later use). b. Remove the top cover of the power module by loosening the screws. c. Blow out the dust inside the power module using an air blower. 5. Take a new dust filter from the existing kit or a filter from the new kit purchased by the customer. 6. Insert the new dust filter. See “Installation - Insert dust filter” on page 59. 7. Install the front panel. See “Removing and installing the front panel” on page 31. 8. Reset the dust filter surveillance via the display (only applicable to models with the capability of running in parallel = SUVTP). See the operation manual 990-2282 located on customer site. Note: The timer will reset automatically when the filter is enabled from “Off” to “Low”, “Medium” or “High”. Going from Low to Medium will NOT reset the filter timer.

Replace the display 1. Remove the front panel. See “Removing and installing the front panel” on page 31. 2. Remove the top cover by removing four Torx screws (two in the front and two in the rear).

2

Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

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61

4. Remove the cable going into the display. 5. Remove the two screws attaching the display to the plate. 6. Install a new display onto the plate. 7. Install the display by following the above steps in reverse order.

62

5 5

Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

4

Replacing the battery backplane (0P4907) Warning: Before proceeding with the following procedure make sure that the load is off and that the AC normal and AC bypass mains are OFF. Please also make sure that the battery units are removed. 1. Remove the bottom plate by loosening and removing the ten screws.

1

2. Locate the positive, the midpoint, and the negative busbar on the battery backplane.

Positive busbar

Middle busbar

Negative busbar

3. Remove the midpoint busbar by loosening and removing the eight screws.

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4. Remove the screw remaining on the positive or negative busbar (depending on the faulty board).

5. Loosen and remove the eight screws on the battery backplane.

6. Disconnect the J1 and J2 connectors.

J1

64

J2

Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

7. Pull out the faulty battery backplane board.

8. Install the new battery backplane by doing the steps in reverse order.

Replacing the terminal board (0P4910) Warning: Before proceeding with the following procedure make sure that the load is off and that the AC normal and AC bypass mains are OFF. Please also make sure that the battery units are removed. 1. Remove the cable landing cover plate by loosening and removing the six screws.

1

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65

2. Disconnect the: a. AC input cables and the neutral b. Bypass cables and the neutral c. Output cables and the neutral d. Communication cables (J104, J105, J106, J108) e. Battery cables 3. Remove the power module (see “Replacing the power module” on page 44).

2c

2b

2a

4. Remove the three single mains busbars:

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

2d

5. Remove the busbars (two screws per terminal) together with the two red isolator bars which must be removed together with the last of the 13 busbars: a. Narrow power module: 13 terminal busbars on one board.

b. Wide power module: 13 terminal busbars on each of the two boards.

6. Loosen and remove the eight screws on the terminal board and remove the board.

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7. Re-assemble by doing the steps in reverse order. Remember to install:

a. the two right bottom screws

b. the two red isolator bars between the board and the copper terminals.

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

Troubleshooting Status and Alarm Messages This section lists the status and alarm messages that the UPS might display. The messages are listed in alphabetical order, and a suggested corrective action is listed with each alarm message to help you troubleshoot problems.

Display messages

Display Message

Meaning

Corrective Action

Automatic Self Test Started.

The UPS has started preprogrammed battery test.

No corrective action is necessary.

ABus Communication Fault.

Communication fault detected on the ABus.

Check ABus wiring, par. com. box, CAN MBP card, End terminator MBP card, front interface board, ribbon cable, controller.

ABus Termination Fault.

ABus termination is missing at the CAN MBP card.

Check if termination is present. Check also if the CAN MBP by mistake has been set to “yes” in a config. with no parallel com. box.

Batt Temperature Exceeded Upper Limit.

The temperature of one or more battery units has exceeded the system specifications.

Check individual battery units and check alarm.

Battery over-voltage warning.

The battery voltage is too high and the charger has been deactivated.

Check individual battery units and check alarm.

Bypass Not Available Input Freq/Volt Out Of Range.

The frequency or voltage is out of acceptable range for bypass. This message occurs when the UPS is online, and indicates that the bypass mode may not be available if required.

Correct the input voltage to provide an acceptable voltage or frequency.

Battery Discharged.

The UPS is in battery operation and the battery charge is low. Note: Runtime is limited in duration.

No corrective action is necessary. Shut down the system and the load equipment or restore incoming voltage.

Emergency PSU Fault.

The redundant Emergency Power Supply Unit (PSU - placed at the static switch module only supplying an emergency bypass) is not working. The UPS will continue to work normally, but the PSU should be replaced.

Check alarms.

EPO Activated.

The Emergency Power Off switch has been activated.

Deactivate the Emergency Power Off switch.

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Display Message

Meaning

Corrective Action

Fan fault.

A fan has failed.

A replacement might be necessary.

Int. Mech. Bypass Switch Closed.

The internal mechanical switchgear is closed.

No corrective action necessary. The UPS is in internal mechanical bypass operation.

Int. Mech. Bypass Switch Open.

The internal mechanical switchgear is OFF.

No corrective action is necessary.

Low-Battery.

The UPS is in battery operation and the battery charge is low.

Shut down the system and the load equipment or restore incoming voltage.

Note: Runtime is limited in duration. Load Is No Longer Above Alarm Threshold.

The load previously exceeded the alarm threshold and the situation has been corrected either because the load decreased or the threshold was increased.

No corrective action is necessary.

Load Power Is Above Alarm Threshold.

The load has exceeded the userspecified load alarm threshold.

Option 1: Use the display interface to raise the alarm threshold. Option 2: Reduce the load.

70

Mains Not Available. Input Freq/Volt Out of Range.

The frequency or voltage is out of acceptable range for normal operation.

Correct the input voltage to provide acceptable voltage or frequency.

Minimum Runtime Restored.

The system runtime dropped below the configured minimum and has been restored. Additional Battery Modules were installed, the existing Battery Modules were recharged, the load was reduced, or the threshold was decreased.

No corrective action is necessary.

No Batteries Are Connected.

No battery power is available.

Check that the batteries are inserted properly.

No Master is Present in the Parallel System.

No parallel master is present. The parallel system will not be able to function properly.

Check and verify parallel configuration and display on all units.

Number of Battery Modules Decreased.

One or more battery modules were removed.

No corrective action is necessary.

Number of Battery Modules Increased.

One or more battery modules were added.

No corrective action is necessary.

Overload on a Parallel Unit.

One or more systems has overload. Note that the entire parallel system will not be able to return from bypass.

No corrective action is necessary.

Order Startup Check.

The UPS system has been on for five days.

Verify the installation and proceed to UPS start-up..

Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

Display Message

Meaning

Corrective Action

Order Tech Check.

The UPS system has been on for four years. A technical check is recommended.

Verify the installation and proceed to preventive maintenance and fans exchange.

PBus Communication Fault on Cable 1.

Communication fault detected on PBus 1.

Check PBus 1 wiring. If this does not help contact APC.

PBus Communication Fault on Cable 2.

Communication fault detected on PBus 2.

Check PBUS 2 wiring. If this does not help contact APC.

PBus Termination Fault on Cable 1.

PBus 1 termination is missing.

Check if termination is present. If this does not help contact APC.

PBus Termination Fault on Cable 2.

PBus 2 termination is missing.

Check if termination is present. If this does not help contact APC.

Parallel Configuration Fault.

The parallel system has not been configured correct.

Check and verify parallel configuration and display on all units.

Parallel Redundancy Restored.

The parallel redundancy has been restored.

No corrective action is necessary.

Parallel Redundancy is Below Alarm Threshold.

The load has exceeded the user specified load alarm threshold.

Option 1: Use the display interface to raise the alarm threshold. Option 2: Reduce the load. Parallel redundancy is now restored.

Replace Batt(s).

One or more Battery Modules need replacement (only applicable with internal batteries).

See the power module replacement procedure.

Runtime Is Below Alarm Threshold.

The predicted runtime is lower than the user-specified minimum runtime alarm threshold. Either the battery capacity has decreased, or the load has increased.

Option 1: Allow the battery modules to recharge. Option 2: If possible, increase the number of battery modules. Option 3: Reduce the load. Option 4: Decrease the alarm threshold. Contact APC Customer Support (see the back cover).

Shutdown Due To Low Battery.

The UPS was in Battery Operation and shut down the load when no more battery power was available.

No corrective action is necessary. Note: If the problem reoccurs, consider increasing the battery capacity.

Site Wiring Fault.

Wrong phase rotation on the input side. The UPS will continue to supply conditioned power from batt.

An electrician should check that the UPS has been wired properly.

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Display Message

Meaning

Corrective Action

Static Bypass Switch Fault.

The Static Bypass Switch has failed.

Check the static bypass switch (mechanical integrity and signals).

System Failure Detected by Surveillance.

The system has detected an internal error.

Check for other alarms and contact APC customer support if the problem persists.

System Start Up Configuration Failed.

System configuration error. Unable to determine system voltage and/or Enclosure size.

Check for other alarms and contact APC customer support if the problem persists.

System Not Synchronized to Bypass.

The system cannot synchronize to bypass. The mode may not be available.

Option 1: Decrease the input frequency sensitivity. Contact APC Customer Support (see the back cover). Option 2: Correct the bypass input voltage to provide acceptable voltage or frequency.

The dust filter must be changed immediately.

-

Replace the dust filter.

The dust filter must be changed soon.

-

Be prepared to change the dust filter soon.

UPS In Bypass Due To Fault.

The UPS has transferred to Bypass Mode because a fault has occurred.

Check the alarms.

UPS In Bypass Due To Overload.

The load exceeded the power capacity. The UPS has switched to Bypass Mode.

Decrease the load.

UPS Is Overloaded.

The load exceeded the system power capacity.

Option 1: Decrease the load. Option 2: Check the load distribution on the 3 phases via the display. If the load is unevenly distributed, adjust the load distribution.

72

Warranty Expiring.

The warranty expires in three months.

Promote advantage contract to customer. and acknowledge the pending start-up reminder permanently.

Weak Batt(s) Detected. Reduced Runtime.

One or more weak batteries detected.

Replace the weak batteries.

XR Battery Fuse Blown.

XR Battery Fuse blown. Runtime is lower than expected.

Replace the blown fuse in XR Enclosure (only applicable if your installation includes an XR Enclosure).

Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

Display Menu Tree

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

73

74

Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

Appendix Parallel Communication Kit SUVTOPT009S.

OW3812

OW3814

OW3828

OW3829

Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

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A03096

76

A03097

Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

Alternative Crane for the Replacement of Power Modules of the ISX with Smart-UPS VT Components.

Note: The stock keeping unit number of the below ISX with Smart-UPS crane is 0G-9376 (tools not included). If a part is missing spare parts can be ordered.

a

c

b

b

d e d

f

g h

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1

1 a C A B

A B C

1. Attach the adaptor bracket a to the top of the enclosure using two M10 bolts in the applicable holes: – Use A - A holes for a right-mount crane on a 600 mm enclosure – Use C - C holes for a left-mount crane on a 600 mm enclosure – Use A - C holes for a right-mount crane on a 750 mm enclosure – Use A - C holes for a left-mount crane on a 750 mm enclosure 2

2 b a

2. Attach one of the triangles b to the adaptor bracket a using two M8 bolts.

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

3

b 3

3. Attach the other triangle b to the bottom of the enclosure using two M8 bolts.

4

c

c

c

5

4. Secure the post c to the upper triangle using two M8 bolts. 5. Secure the post cto the lower triangle using two M8 bolts.

Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

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6

6 6. Lower the levelling bolts.

7

7 d

7. Mount one of the d profiles to the top of the post c using two M8 bolts.

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

d

8

8

8. Mount the other d profile to the foot of the post c using two M8 bolts.

d 9

9 e

e 9

9 d

9. Mount the wrench bracket e to the upper d profile using two M8 bolts and to the lower d profile using two M8 bolts.

Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

81

;

c

d

e

; :

:

f

c

; <

c

f ; 10.Place the tray f in front of the unit. 11. Release the wire and feed as shown above. 12.Secure the wire to the M8 bolt at the top of the post c by removing the bolt, putting the wire on the bolt, and remounting the bolt.

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

c

f =

>

13.Mount the shelf f to the post c by placing the tray brackets on each side of the post. 14.Mount the two distance pipes and secure with bolts and nuts (M8).

Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

83

h

f

h g

? 15.Place the two h brackets and the extension g on the f tray.

f @

16.Raise the f shelf to the power module level and pull out the power module unit.

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Smart-UPS VT, MGE Galaxy 3500 and AIS 10-40 kVA Global Service Manual

APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways: • Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC Web sites for specific countries, each of which provides customer support information. – www.apc.com/support/ Global support searching APC Knowledge Base and using e-support. • Contact the APC Customer Support Center by telephone or e-mail. – Local, country-specific centers: go to www.apc.com/support/contact for contact information. For information on how to obtain local customer support, contact the APC representative or other distributors from whom you purchased your APC product.

© 2011 APC by Schneider Electric. APC, the APC logo, Smart-UPS and InfraStruXure are owned by Schneider Electric Industries S.A.S., American Power Conversion Corporation, or their affiliated companies. All other trademarks are property of their respective owners.

993-0001B-001

7/2011